• CanvasPeople

CanvasPeople

Overview

CanvasPeople has a rating of 4.7 stars from 6,292 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasPeople most frequently mention great quality, fast delivery, and customer service. CanvasPeople ranks 1st among Photo Printing sites.

  • Service
    432
  • Value
    5707
  • Shipping
    5703
  • Quality
    5801

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 92.2%
Positive
770
Neutral
34
Negative
31

Instant Feedback

143,178 reviews

144
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What reviewers want you to know

Positive highlights

  • I've been ordering canvas prints from you for a couple of years now, and I love them!
  • They have GREAT quality products and the discounts are always an added plus.

Critical highlights

  • It's impossible to reach customer service or cancel your order.
  • Horrible company and I wouldn't recommend anyone to Canvas People!
How would you rate CanvasPeople?
Top Positive Review

“Canvas People Review”

Sandra P.
2/2/24

I have ordered from The Canvas People a few times now and plan to order more. They come out beautiful and I am so happy with the fast delivery, I give them a overall rating of 5 Stars. The addition Of checking to make sure you got your order and seeing if you are satisfied says how much they care About their customers. Thank you Sandra Paschall

Top Critical Review

“You should accept more picture file types or make the...”

Darin B.
4/2/24

You should accept more picture file types or make the file conversion process streamlined and easy on your site. Also, the price shown prior to checking out changed to a substantially higher price when I went to checkout. It appeared this was done in an intentional dishonest manner to trick people into paying more than they thought they were.

Reviews (6,292)

Rating

Timeframe

Other

Reviews that mention popular keywords

canvas prints (1604) quality product (805) delivery time (77) quality canvas (316) picture quality (115) customer service (712) canvas people (3901)
Thumbnail of user sandrap2270
2 reviews
0 helpful votes
February 2nd, 2024
Verified purchase

I have ordered from The Canvas People a few times now and plan to order more. They come out beautiful and I am so happy with the fast delivery, I give them a overall rating of 5 Stars. The addition
Of checking to make sure you got your order and seeing if you are satisfied says how much they care
About their customers.
Thank you
Sandra Paschall

Reason I chose this business:

Advertisement on Facebook

Value
Shipping
Quality
Thumbnail of user carriew511
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

My mom's dog passed away so I had her favorite picture printed on a canvas. It was perfect, clear and so real.

Reason I chose this business:

Canvaspeople has printed pictures for me before and their customer service is great.

Value
Shipping
Quality
Thumbnail of user kayc668
1 review
0 helpful votes
February 17th, 2024
Verified purchase

My Mom always said that taking pictures was "making memories". Whenever she wanted to photograph us, she would call out "Come on kids, let's make some memories!" I'm slowly turning some of my best memories into canvas. Thank you!

Reason I chose this business:

Special incentives & discounts.

Value
Shipping
Quality
Thumbnail of user karenl4204
3 reviews
0 helpful votes
February 21st, 2024

I'm satisfied - they do great job, excellent quality and the pictures are beautiful and clear. I've ordered 3rd canvas print from Canvas People team, where is each one of them had arrived very well, and I can say: I am satisfied, I love it and that's better than I've expected. Now I do not buy such canvas prints anywhere else! Thanks a lot Canvas People!

Products used:
pictures prints

Service
Value
Shipping
Quality
Thumbnail of user jamier761
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Process was easy and I love my end product. Would recommend and im going to use them for future prints

Value
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Quality
Thumbnail of user jenniferp2593
1 review
0 helpful votes
December 25th, 2022
Verified purchase

The best part of my Christmas was watching our daughter open the pillow with her cats image on it! She's home from college and talks about how much she misses Eli all the time when she is gone! She absolutely loves the pillow! Thank you!

Reason I chose this business:

I saw the ad on Facebook.

Value
Shipping
Quality
Thumbnail of user terig130
1 review
0 helpful votes
January 30th, 2024
Verified purchase

Website was a bit harder to navigate as far as finding options for frames and such.
Actual prints turned out great. Colors came through and help us showcase some of our trip photos.

Reason I chose this business:

Coupon. Wanted to see how canvas photos would look.

Value
Shipping
Quality
Thumbnail of user kimberleyg67
1 review
0 helpful votes
June 2nd, 2022
Verified purchase

I honestly wish you would package our orders better as my box containing my precious photo was damaged and open in several areas. Try to remember what we are ordering from you is really important to us. That's what photos are all about… Family… Memories… Loved ones… And my photo, my sister who passed away this year with her four siblings standing around her obituary picture as it sat on an easel.

Reason I chose this business:

Because I’ve ordered from you before and I really enjoy that photo

Value
Shipping
Quality
Thumbnail of user alexc965
2 reviews
0 helpful votes
April 20th, 2021
Verified purchase

This was an anniversary gift for my fiancé. I received an email with a deal for a for a free 16x24" canvas if I just paid shipping. Shipping was around $25, but that's about what I'd pay for a good quality 16x24" canvas. The canvas is beautiful, great quality, and it shipped very quickly. If I could get a similar deal or if the site happens to be running a deal when I need something like this in the future, I'd consider buying here again.

Reason I chose this business:

Deal for a free 16x24" canvas with paid shipping.

Reason I chose this product:

I wanted a canvas art piece I could hang on the wall as an anniversary gift.

Value
Shipping
Quality
Thumbnail of user paulaaa
1 review
0 helpful votes
July 16th, 2021
Verified purchase

We are very pleased with how easy it was online to choose and complete our order online. The 16×20 photo is beautiful and has great detail & color. The cost was amazing. Because there was a promotion and we only had to pay for shipping. The delivery was fast and the box was in perfect shape with no damage. I'm ordering again and already have photo picked out. Thank You again Canvas People!

Reason I chose this business:

I saw them advertised on the internet.

Value
Shipping
Quality
Thumbnail of user jackiec477
1 review
0 helpful votes
November 8th, 2021
Verified purchase

I took advantage of the free offer of a free 16" x 20" print. I thought it must be a scam, but it was the real deal. Just had to pay S & H which was more than fair and quite minimal. The print was sent very quickly and the quality is excellent. Thank you, Canvas People. I'll be back for sure!

Reason I chose this business:

I was familiar with the high quality from one previous order.

Value
Shipping
Quality
Thumbnail of user susanf1682
1 review
0 helpful votes
December 22nd, 2021
Verified purchase

I have ordered from Canvas People in the past and have never been disappointed. Excellent quality and fast shipping. They offered a special reasonable price so I took advantage to enlarge a special picture of my 7 grandchildren.

Reason I chose this business:

I’ve been a customer in the past and loved your work.

Value
Shipping
Quality
Thumbnail of user tinac1151
1 review
0 helpful votes
July 31st, 2023
Verified purchase

Sometimes u think ok this is it,it will come out good the picture looks good an when I get it,it's not the words are off the picture an all they say we did the picture in the box but the picture in the box is right so how an why does it not look like it? That has happen 2 times but I have ordered others that turned out lovely so it's a chance u take. An no they don't replace but will do if u pay shipping fees

Email is not customer service

Reason I chose this business:

When they come out right it’s good

Service
Value
Shipping
Quality
Thumbnail of user donnas1985
1 review
0 helpful votes
April 26th, 2021
Verified purchase

The product itself is perfect! The vivid true-to-life colors, the texture, the clarity, the mounting... All excellent! The shipping cost was not revealed until the very end when the order was almost completely processed and I was "floored" at the high cost of shipping and, frankly, probably would not have ordered the product if I had known the shipping fee at the start.

Reason I chose this business:

A friend of mine has had canvas prints done and I really liked them.

Reason I chose this product:

Same as above.

Value
Shipping
Quality
Thumbnail of user leilan21
1 review
0 helpful votes
August 20th, 2021
Verified purchase

Everything came out better than expected. I was worried about the coloring being off. Whoever did my photos took their time with it. Wrap came out great. I will order again soon!

Reason I chose this business:

A friend showed me hers.

Value
Shipping
Quality
Thumbnail of user dianes1308
3 reviews
0 helpful votes
May 19th, 2021
Verified purchase

Canvas not centered correctly. Black edge in one interfered with photo which overlapped on two sides.
Submitted photo should have been enough to fill pixels instead of being fuzzy.

Reason I chose this business:

Good reputation. I've ordered before.

Value
Shipping
Quality
Thumbnail of user megahnb
1 review
0 helpful votes
April 21st, 2021
Verified purchase

Every couple of months I get an email with a free canvas promo code. I use them up every chance I get. The pictures always turn out great! I really like the color enhancement option too. I haven't had a bad experience yet! The shipping price is a little high but it's worth it!

Reason I chose this business:

For the free canvas sale

Reason I chose this product:

I love canvas pictures. They look better when it’s bigger!

Value
Shipping
Quality
Thumbnail of user rosnim
1 review
0 helpful votes
January 21st, 2022
Verified purchase

When I first saw the price I thought it's a spam, after going through the website I thought of giving it a try.
I was so happy that I tried it. This is the first ever picture of us together. We are Married for 3+ years. And this picture is taken on our wedding.im so glad I chose this picture. I would love to decorate my wall with many more memories.

Reason I chose this business:

I did not choose before. I got to see ad in Facebook. And then I got an email with amazing offers and I just tried. I'm so glad and I chose it. And I will be looking at it first of I want to purchase any such photo canvas. I love it. Thank you

Value
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Quality
Thumbnail of user margied62
1 review
0 helpful votes
February 9th, 2022
Verified purchase

Just meh. The colors were dull and there was no preview that gave a good idea of what the filter would look like. Disappointed.

Value
Shipping
Quality
Thumbnail of user hollyk412
1 review
0 helpful votes
December 6th, 2022
Verified purchase

Easy to order and got exactly what I wanted. My husband loved it! I had purchased something similar before from elsewhere and the quality wasn't good.

Value
Shipping
Quality
Thumbnail of user melissap894
1 review
0 helpful votes
April 19th, 2021
Verified purchase
• Updated review

I ordered a print from them & just got it. I'm so happy with the results that I had to get another one on their PIE day offer. I do believe I've found a perfect canvas printing company to get all future pictures from. Thank You so much for the wonderful quality

Reason I chose this business:

Seen the ads in facebook & went to like their page. I finally had a chance to place an order & am so happy I did

Reason I chose this product:

I've always wanted canvas pictures & this was just the thing to fix my desire

Value
Shipping
Quality
I ordered a print from them & just got it
March 14th, 2021
Verified site experience
• Previous review

I ordered a print from them & just got it. I'm so happy with the results that I had to get another one on their PIE day offer. I do believe I've found a perfect canvas printing company to get all future pictures from. Thank You so much for the wonderful quality

Thumbnail of user bethanym130
1 review
0 helpful votes
July 22nd, 2021
Verified purchase

The only frustration was that the photo wasn't wrapped the way I had it cropped on the screen. It was a group picture and one person ended up being wrapped around the edge of the canvas. I made sure that wasn't happening when I edited it on the computer. Ultimately, I'm not too bothered since the price was so reasonable, it arrived much faster than I thought it would, and the quality is good. I just won't frame it and will hope the one person won't feel slighted.

Reason I chose this business:

I got an email with a great offer.

Value
Shipping
Quality
Thumbnail of user nicoleo1016
1 review
1 helpful vote
March 30th, 2024
Verified purchase

I've ordered a few canvas's from here and have never been disappointed. Quick shipping and great quality.

Reason I chose this business:

I usually just pay for shipping because of the deals and offers you offer but the price is always right. This time it came at the perfect time. As I lost my father 2/17/24 and wanted a canvas print for his Celebration of Life. And it came just in time and a lot of people commented on it.

Value
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Quality
Thumbnail of user kerif18
1 review
0 helpful votes
April 20th, 2021
Verified purchase
• Updated review

Wonderful site! Very easy to use I absolutely love working with them with specials and great deals

Reason I chose this business:

Wonderful prices

Reason I chose this product:

Needed an updated pic of my kids

Value
Shipping
Quality
Wonderful site!
February 19th, 2021
Verified site experience
• Previous review

Wonderful site! Very easy to use

Reason I chose this business:

Wonderful prices

Thumbnail of user lawrenceh656
1 review
0 helpful votes
December 3rd, 2023
Verified purchase

Our 3 canvases turned out great. Love them!
The only problem we had was placing the order.
We would down load a photo and it would not appear on the screen for us to see.
After a phone call and help from customer service we were able to see the photo.
We just recently tried to order another 11x14 and had the same issue, so as of yet haven't been able to place our order. Maybe it's a program glitch but it's frustrating and makes me want to use someone else rather than go through the same hassle. :( If this issue could be worked out I would highly recommend CanvasPeople.

The gentleman was helpful, but difficult to understand due to his accent.
He worked out our ordering problem, but trying to order again, ran into the same problem.

Reason I chose this business:

Used them several years ago and loved the final product.

Service
Value
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Quality

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From the business

Welcome to Canvas People on Facebook! Follow us on Twitter & Instagram@CanvasPeople & Follow our boards for decor inspiration! Pinterest.com/canvaspeople/

Business History

CanvasPeople was started in 2009 with the goal of preserving memories as art. We are lovers of photography and home décor and figured it would be a great idea to combine them. Fast forward several years and we have become a quality source for photo canvases and other personalized products. We take pride in delivering great products to our customers. Photo Canvases are our first and flagship product but we also offer mugs, throw pillows, desktop plaques and much more!

Company Representative

Thumbnail of user susiv
Steve C.
Customer Service Manager
Typically does not respond to reviews

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