Crackle has a rating of 2.49 stars from 566 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Crackle most frequently mention many commercials, streaming service, and watch anything problems. Crackle ranks 157th among Streaming Movies sites.
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Crackle bites I hate the sign in part $#*! this $#*! why is this happening to me $#*! you crackle you suck
I have a new Sony TV and Sony's Crackle service is almost unwatchable. The movie pauses, but the sound keeps playing. Alternatively, it just stops, pauses, restarts the movie or shows a streaming error. I have very fast Internet and no issues with any other streaming service. Crackle is without a doubt the worst streaming service ever
I put a show on that originally aired over 30 years ago, not some new "premium" programming, and these jokes served me literally 6 long adverts, all for reeses peanut butter cups, before Id even gotten thru the intro to the show. Literally 2 minutes in and they served a crazy number of adsverts. Get real. Im not watching this crap.
I could see 1-2 adverts, but 6? Give me a god damn break...
Crackle isn't worth the 2 syllables it takes to pronounce the word. I'd give it no stars if I could.
Too many commercials and lousy streaming.
Too many commercials and they keep freezing. It gives the frustration of trying to watch a video with dial up internet in the 90s. Truly a stressful, unsatisfactory experience.
Why is it that everyone (and their dog) thinks they can develop a streaming app with commercials? Here's another one that fails miserably. Glitchy, slow, lots of buffering, lots of sync problems, just a rip-roaring piece of doo. Only reason I'm using it at all is that it's the only way I can watch the BBC "Sherlock" series. Otherwise, I wouldn't bother.
Tip for consumers:
none
Products used:
Streaming app for Amazon Fire Stick
Even though I have high-speed Internet, I'm spending more time waiting while it's freezing/buffering than I do actually watching the video! I have to exit Crackle, then go back to my main home page and open Crackle again, which sometimes will start playing the video... but not always! Too much of a hassle to watch Crackle.
6 commercials every 10 minutes, coupled with constant technical problems, With "uh oh, something went wrong, retry" popping up which doesn't work to continue watching.
I have a new Sony TV and Sony's Crackle service is almost unwatchable. The movie pauses, but the sound keeps playing. Alternatively, it just stops, pauses, restarts the movie or shows a streaming error. I have very fast Internet and no issues with any other streaming service. Crackle is without a doubt the worst streaming service ever
It's great to have a free option but they play waaaaaay too many commercials. It ruins the suspense of the shows and defeats the purpose of watching a show/movie anyway. The same commercials play over and over making me NOT want to use the services that are being advertised anyway. Oh and at least a third of the commercials are for Crackle itself. Umm, I am already watching you. What are you gaining from interrupting my show to tell me about you other than pissing me off?
Tip for consumers:
Get ready for commercials. Lots of them. Even for the site itself.
I enjoy seeing old TV shows I never knew existed. But the same ads over and over are excruciating. Walgreens ad plays over and over. About five ads total. Hire someone to get some more advertisers please. Hawkeye is a great series to watch. Too bad it was just one season. If you can't expand ad variety I can't watch anymore.
Products used:
Streaming service
I have tried 4 times, 4 different movies and each time half way through the movies, the app freezes and I always get a message, " oh oh, something went wrong, try again" and to no avail, it never works, so if I reload Crackle and pull the movie up, you can't resume, you have to start over and on top of that you can't fast forward to where you were in the beginning. Complete waste of my time and utter garbage. Don't waste your time too!=
Comcast says watch Crackle_ I-d love to except the constant frozen screen no matter what movie I watch makes it useless!
I opened a crackle account, but once the account was open i could not access a single movie, search engine always came up with zero results.
I was looking forward experiencing this site.
Sadly they have nothing to offer. There was no help after my questions why I could not find anything or play anything.
Everything I was informed about crackle was a lie.
Never again and avoid crackle.
The same commercials repeat every 10 minutes. No variety just the same 5 commercials. And if you put it on pause, it goes backwards and instantly barrages you with commercials again. The same ones over and over. Oregon Water, stupid commercials with Shaquille Oneill plugging the General Insurance, Water Pic, Chicken soup for the soul, and more often than not, the same commercial will played back to back... twice in a row. Really bad. And it's too bad because they have some classic TV shows. But it's hard to watch this way, and irritating.
Terrible streaming service. Constantly freezes during the commercials (which there are alot), I have tried to watch Das Boot now about 4 times and I cannot get through the movie without it freezing up. Also, If you end up getting out of it, and then go back into it, it will take you to the beginning of the movie. This streaming service SUCKS. Good thing it is free. I will no longer watch it
This service offers much better quality than lots of other within the industry. I am really grateful for what you're doing!
I can watch all streaming networks but when I try to watch Crackle, the movies never finish. Always a problem. Never again.
Tip for consumers:
Stay away
Products used:
Movie
When it first came out, it played 1 commercial like 3 times in a row. Then it added a couple different ones and it was okay. Now the ads last up to 4 and half minutes... Starting to feel like I'm watching more commercials than shows. When it gets back I almost forget where it left off or it comes back just to play the credits. Less to no ads you'll get your 5 stars
Have watched a couple of good movies on Crackle. However, there are too many commercials which are way too long; no option to skip over them after 15 to 30 to 60 seconds; and they are insanely LOUD! Deleted this app once and decided to try it again. Now remember why I deleted it in the first place.
Crackle bites I hate the sign in part $#*! this $#*! why is this happening to me $#*! you crackle you suck
Crackle is frustrating and plays commercials while show is also playing AND it stops and forces exits for no reason. Not Worth the hassle.
Between the video corruption, tearing, and desync, and the unrecoverable playback errors, Crackle is worse than useless. I tried on Chrome and Firefox, on a hardwired connection to Comcast with a 500MB download speed test.
Whatever you are watching, find it somewhere else or buy it off of Amazon.
Tip for consumers:
Don't waste your time.
Products used:
Amazon
Streaming is erratic, freezes frequently, and has to restarted often during one episode. Worst streaming service ever!
The ridiculously extensive and repetitive ads that go on for 4 minutes over and over and over again during a 20-minute broadcast make viewing virtually unbearable.
I can't even imagine what it would be like to try to get through a movie when I can barely tolerate getting through 20-minute show.
Well I appreciate the fact that Crackle is bringing us some oldies that are very much loved with only us having to pay by being subject to these repetitive ads for crazy things like anti-diabetic medication anti-diarrhea medication, RAM Man trucks, and a couple of strange commercials thrown in the middle that I cannot figure out to save my life what they're even for, I simply can't sit through it anymore. It's WAY too much.
I would gladly pay a nominal fee to watch some programming. Sitting through the never ending ads actually makes me despise the company's that advertise. I HATE Ram trucks now I never even thought about them before! I hope to God I never get diabetes because I would never take that crazy stuff that they're advertising over and over and over again with people running through fields and jumping around on elevators and through lobbies and ponds and creeks and forests singing about how wonderfully that they can produce insulin and disperse it because of this wonderful drug. It goes on longer than a Led Zeppelin uncut original, which would be quite welcome and often need it after sitting through the crazy commercials during a 20-minute episode of a program. The viewer will likely also require the anesthetics that went along with the great music of the Zeppelin era.
I would swear I've used the Crackle app before without having so many interruptions that lasted so long but maybe I'm thinking of something else.
Thanks for trying, Crackle
My first review was a 2 because of really poor download. It seems in the evenings download speeds are much better. Mind you my wifi DL is 6 or better. Anyway, did a marathon of Chosen (wow) 10 episodes and only a couple of 60 second stalls. HD was not great, OK, but not really HD.
Crackle is putting out commercials that are way too loud, based on the insane idea that people will buy from loud ads, instead, i change chanels. And watch pluto tv
Crackle lets you watch streaming movies and TV shows for free. Crackle is owned by Sony Pictures Entertainment.
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