• CurveDream

CurveDream

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Overview

CurveDream has a rating of 2.7 stars from 7,396 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CurveDream most frequently mention customer service, poor quality, and return address problems. CurveDream ranks 30th among Women's Clothing sites.

  • Service
    152
  • Value
    122
  • Shipping
    123
  • Returns
    105
  • Quality
    201

Proactively asks for customer feedback

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 32%
Positive
765
Neutral
312
Negative
1,311

Instant Feedback

14,727 reviews

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How would you rate CurveDream?
Top Positive Review

“5 star experience”

Victoria Z.
10/7/24

I am often disappointed with clothes I buy from online ads. Not so with Curve Dream. Fisherman cotton cardigan truly is a dream. Soft and silky cotton yarn is amazing. Beautiful chambray blue color. It runs large, so the medium fit perfect on my Size 12 senior body. Prompt delivery.

Top Critical Review

“Nothing but a scam”

Annette W.
10/5/24

Cheap product cannot get it Returned their site will not let it go through. Tried for over two weeks. Wanna pay me $13 credit for 70 some dollar bill total scam have reported it to the Better Business Bureau.

Reviews (7,396)

Rating

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Reviews that mention popular keywords

customer service (526) return policy (129) size chart (184) shopping experience (201) delivery time (47)
Thumbnail of user annettew413
1 review
1 helpful vote
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October 5th, 2024
Verified purchase

Cheap product cannot get it Returned their site will not let it go through. Tried for over two weeks. Wanna pay me $13 credit for 70 some dollar bill total scam have reported it to the Better Business Bureau.

Reason I chose this business:

Like the looks of the dress

Reason I chose this product:

Thought I’d like the dress

Thumbnail of user brendav1040
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Jeans looked nothing like the picture and your return policy did not live up to what was posted on site. Waiting on $10 refund. Liked the dress but probably will not order from you again. Very misleading.

Reason I chose this business:

Dress and jeans

Thumbnail of user suzys102
1 review
1 helpful vote
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September 27th, 2024
Verified purchase

It took FOREVER to get here, longer than anything I have ever ordered online. The sizes are off, my usual size small always fits except this size small would fit a child. I'm only a little over 100 pounds and small boned. I doubt any adult could wear these so they will be put in the trash because non of my friends are small than me.
I'm disappointed

Reason I chose this business:

They looked attractive online

Reason I chose this product:

Had no idea but the fabric is THIN and CHEAPLY made. In the photo they looked thicker and better quality

Thumbnail of user victoriaz323
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

I am often disappointed with clothes I buy from online ads. Not so with Curve Dream. Fisherman cotton cardigan truly is a dream. Soft and silky cotton yarn is amazing. Beautiful chambray blue color. It runs large, so the medium fit perfect on my Size 12 senior body. Prompt delivery.

Reason I chose this business:

Had the product I was looking for at a good price.

Reason I chose this product:

Was looking for this style on other websites. This one was perfect in the color I wanted. Reviews were good. Company story was interesting.

Thumbnail of user chefcathil
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I needed a specific color dress to go with some beautiful jewelry that was given to me by my husband. I found a gorgeous dress that was the perfect color! Now I can't wait to wear them on an evening out! Not only was the dress exactly as described and shown in the photo, it is even more lightweight and flowing than I expected. The shipping was great too. Like so many of us who order clothing only to find out it is coming from out of the country and you end up waiting weeks for the delivery. This dress arrived on time as promised. Overall, a fantastic experience.

Reason I chose this business:

I chose CurveDream because they had the perfect dress that I was looking for.

Reason I chose this product:

My husband gifted me a set of lapis jewelry. The colors in this dress matched the lapis jewelry perfectly.

Thumbnail of user vickiec361
3 reviews
1 helpful vote
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October 13th, 2024
Verified purchase
• Updated review

Placed 2 different orders the one dress that was shipped (sleeveless midi) was too small in both L and XL the peacock t shirt fit but the sleeve hem was raw material not hemmed! Still wanting to know what happened with the pink T shirt and the 2 two piece dresses (one from each order). I think at this point the right thing for you to do is refund me the cost of the items I never received.!

Reason I chose this business:

Looking for dress to wear for special occasions liked the styles but sizing is too small and shipping department cant get it right!

Reason I chose this product:

Looking to wear at an upcoming wedding. But not going to happen now! So refund is in order!

Just hope sizing is true to what it says
September 19th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Looking for dress to wear for special occasion

Thumbnail of user carolynj748
1 review
0 helpful votes
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October 5th, 2024
Verified purchase
• Updated review

Thank you. I received the 3 items that I purchased and was pleased to have received them within a couple days of each other. They are Christmas gifts for my cat loving sister. I know she will like them.

Reason I chose this business:

I just googled for 3d long sleeve adult cat print sweaters. This is a Christmas gift for my sister whom loves and have 4 cats plus the neighbors cats.

Reason I chose this product:

Christmas gift for a cat lover

I could not always return to a line of clothing I...
September 15th, 2024
Verified site experience
• Previous review

I could not always return to a line of clothing I wanted to purchase

Reason I chose this business:

I just googled for 3d long sleeve adult cat print sweaters. This is a Christmas gift for my sister whom loves and have 4 cats plus the neighbors cats.

Thumbnail of user bethg481
3 reviews
0 helpful votes
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September 15th, 2024
Verified purchase

Horrible experience; received striped blue pants from some individual not in a plastic bag and may have been used! Have asked 5 times foe a return address to return these slacks and never been give the address… yet suppose to return in 30 days! Then customer service asks if $8 would be a good compromise instead of return! I am calling better business bureau over this unreal experience. Unless you get me reimbursed asap!

Reason I chose this business:

Liked the slacks though what I got does not seem the same as online

Reason I chose this product:

Never again!

Thumbnail of user babettep8
1 review
1 helpful vote
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October 14th, 2024
Verified purchase

Product quality was of great disappointment. Feeble material and totally unfinished interiors of items. Kept the socks only. Also 2 items were out of stock and not received and I had to contact for their credit! Company should have notified me and adjusted the order. Really needs a Customer Service # to call for assistance. Will never order from them again

Reason I chose this product:

Pics looked great

Thumbnail of user carmenp435
1 review
1 helpful vote
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September 14th, 2024
Verified purchase

I wanted to return 3 out of 4 items because they were not of quality material or didn't fit. First, they offered me $20 to keep the items, then $30. I have not received an email nor been refunded 9 days after returning.
I will never purchase from this disreputable company again.

Reason I chose this business:

It popped up appeared to have items I was interested in.

Reason I chose this product:

They appeared to be clothing that I wanted. The white pants had shorts built into the pants which looked horrible; the black bike shorts had not pockets and were of very cheap material.

Thumbnail of user curvedreams
CurveDream S. – CurveDream Rep

"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"

Thumbnail of user sheilahb13
1 review
0 helpful votes
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September 27th, 2024
Verified purchase
• Updated review

Ordered a jacket, although order came quickly, the jacket was not like the picture in colour, was way lighter. I ordered my size from their sizing chart, and it didn't fit, was too small and colour way lighter than picture. Quality not great.
Wanted to return, but they don't offer free return shipping, not even like most sites that at least offer first return free shipping. I ended up settling with an amount and keeping jacket as returning would have been way more expensive. Will probably donate to Goodwill. Quality not worth trying to sell or give away.
They were fast with my refund.

Reason I chose this business:

Liked the picture and price of the jacket in an ad on Facebook.

Reason I chose this product:

Jacket looked nice in the ad picture Should have know better, and I won't order from them in the future. Sizes, quality and colours misrepresented and no free returns.

Easy to use and simple check out
September 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Liked the product

Thumbnail of user robertam463
1 review
0 helpful votes
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September 16th, 2024
Verified purchase
• Updated review

I wanted a certain color dress for a function. It has not arrived after weeks of waiting. My credit card has been charged. If the dress ever comes, I will have to return it as I found one on another website and ordered from them.

Reason I chose this business:

Looking for a new dress in army green.

Reason I chose this product:

The style and color.

Thumbnail of user curvedreams
CurveDream S. – CurveDream Rep

"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"

I like the look of the fashions
August 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Looking for a new dress.

Thumbnail of user janetl1711
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Styles were ok, I was disappointed in the fabrics & the bright multi-colored top is at least an XL or larger, not a Large. The brown stripe blouse fabric is extremely thin. Your descriptions don't include fabric weights. Etc. Colors were as shown in ad.

Reason I chose this business:

I liked the styles & colors.

Thumbnail of user curvedreams
CurveDream S. – CurveDream Rep

"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"

Thumbnail of user maryw4556
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Do not order from this company! They do not honor their own written policies! If the clothing doesn't work out, they will offer you a ridiculously low cash payment and will not honor their own return policy. Their clothing looks and feels like Halloween costumes that you would buy off the rack at Walmart for your child to wear one time. Companies like this are a threat to all legitimate online commerce.

Reason I chose this business:

The clothes looked so cute and at a reasonable price

Reason I chose this product:

Same as above

Thumbnail of user kathleend1819
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

I bought the right size, but i could not fit into either dress. In one of them I could not get my arms in the sleeves. Size was so far off I don't think sizing up would help. I won't shop with you again for that reason only. The dresses were cute and well made.

Reason I chose this business:

I liked the dresses

Reason I chose this product:

I liked the dresses.

Thumbnail of user lisar3592
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I ordered a pair of shorts and pants. Both fit well. Shorts material was more linen- like than I expected. Picture looked different than product, but they work. Only big (and unwanted) surprise: they require hand washing! Ugh.

Reason I chose this business:

Google search took me to the site based on description.

Reason I chose this product:

Liked the style in the images with tighter waste and fuller in the hips. Both intended for casual wear.

Thumbnail of user deborahb3402
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Saw this dress on line, decided to give it a try. Ordered it and received it a couple days later. Too my surprise it was neatly packaged and virtually wrinkle free! Best part it's a perfect fit and will definitely be ordering more

Reason I chose this business:

Just by chance

Reason I chose this product:

Thought the product looked awesome

Thumbnail of user elizabethl2570
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I sent my order back because they don't fit me to my liking.
I sent it on Sept.25,2024. You should be receiving it anytime now if you haven't already.
I'm expecting a full refund on my order of in the amount of $61.63 on my Visa Card.
Thank you for your concern.
Elizabeth Lapp

Reason I chose this business:

Internet ad

Thumbnail of user jaymel22
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Your website is easy to use and I got my jeans in a timely manner, The only problem with them is the pockets keep popping out so I am going to have to sew them closed to stop them from doing that. In fact, I have them on now. They fit great and are very comfortable.

Reason I chose this business:

I liked a pair of jeans on your website and I have ordered a top and a dress receently.

Reason I chose this product:

They looked nice.

Thumbnail of user pamelac2346
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I bought a beautiful dress for my Christmas wedding! Am so excited, the dress is beautiful, the wrap doesn't fit properly, it's not roomy enough in the arms, but will exercise to fit into it! Love the look!

Reason I chose this business:

The dress and price was right for me, very affordable! The dress is beautiful!

Reason I chose this product:

The dress and wrap are so beautiful for a Christmas wedding!

Thumbnail of user dianed2207
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I expect typical American sizes...very frustrating because I usually wear a L or XL...the bust was totally off..., even on the 2XL, which I have never wore before. I would buy many more tops from you all, because I love the designs, but to have to pay return fees for things that are are so off on size is frustrating...

Thumbnail of user kathyr409
3 reviews
0 helpful votes
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August 29th, 2024
Verified purchase

The description of each item was not consistent.
I was very excited to find the website and ordered 6 items that I thought was going to transform my late summer wardrobe. Sadly I am returning 3 of the items.
The return process is archaic!
If you cannot handle your return items, it is not our fault. Donate them and stop asking customers to accept a measles payout to keep an item.

Reason I chose this business:

Found the website and the products appealing

Thumbnail of user carolj1745
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I loved your website and found a dress I wanted for my grandson's wedding. Ordered it and waited about two weeks and did not receive anything from your company. I finally emailed and was told this dress was out of stock for the color I wanted - ordered it again in blue and was told again that this color was not available. I did get a refund but have since seen this dress on the sale website in the color I wanted. I do not understand how this can be possible. I am very hesitate to order again.

Reason I chose this business:

I really liked the website. The website seems to show my taste in clothing.

Reason I chose this product:

Loved the dress on the website.

Thumbnail of user helenem114
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Deciding the size and selection was fairly easy, however, I would have liked to see more photos of the dress from different views and one without the jacket. The jacket did not match the color of the dress and cannot be worn with it

Reason I chose this business:

My neighbor had purchased a dress on line so I thought I would try it.

Reason I chose this product:

Mostly color and silhouette.

Thumbnail of user marciaf273
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

I loved the clothing choices on CurveDream. I am an XL size - 70 year old woman. So just to make sure I had a comfortable fit, I ordered both the XL and a 2XL. There was not much difference in the sizes & neither of them even came close to being able to zip them up. My size L tried them on as well but they were way too snug for her as well.

Reason I chose this business:

The variety of clothing in Plus Sizes.

Reason I chose this product:

GORGEOUS dress, very classy.

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Thumbnail of user curvedreams
CurveDream S.
Typically responds within 16 days

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