• Evaless

Evaless

Overview

Evaless has a rating of 4.1 stars from 184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evaless most frequently mention customer service, and beautiful clothes. Evaless ranks 85th among Women's Clothing sites.

  • Service
    129
  • Value
    125
  • Shipping
    128
  • Returns
    109
  • Quality
    119

This company does not typically respond to reviews

Positive reviews (last 12 months): 57.1%
Positive
16
Neutral
0
Negative
12
214
See all photos
How would you rate Evaless?
Top Positive Review

“Blue Jean Shorts”

Anne P.
4/13/23

I ordered three checkered blue Jean shorts for the Indianapolis 500 that it's approaching. They arrive two weeks later and turns out the material is not stretchy so the size I normally wear do not fit I contacted the customer service team via email and they said they will send me out a replacement in a larger size due to it being my first order free of charge, thank you very much. I appreciate the good customer service. If you were to make these shorts with stretchy material - I think you would sell a lot more.

Top Critical Review

“Never received $100 order or refund”

Alexandria R.
10/12/23

DO NOT BUY FROM HERE. Lost nearly $100. Asked for refund bc they didn't have my items in stock. Keep saying its been processed but nothing to date. Also the shirt they told me is out of stock is still being advertised. I've included pictures of their attempt to refind me. It's been a week. No refund.

Reviews (184)

Rating

Timeframe

Other

Thumbnail of user donnaw2333
1 review
0 helpful votes
April 3rd, 2023

OMG! The jeans, top and shoes are so cute, comfy and versatile. The jeans are beautifully detailed, an excellent fit, and will work great with the matching pink top and pink sneakers or with a silk shirt, blazer and heels.
I ordered a 'M' in the top, which is a little roomy, and a smaller size would've been better, but it tucks in easily enough and will be great with some black pants and sandals. The one shoulder look is sexy and fun.
The sneakers will work with so many different casually relaxed outfits, and is perfect with the matching jeans and top.
I'm very happy with the styles and the quality of each piece and I recommend them to anyone wanting a cute, affordable and current outfit!

Products used:
Jeans, Top, Shoes

Thumbnail of user anabelna
1 review
0 helpful votes
March 23rd, 2023

Las prendas me han gustado mucho por su diseño, son ponibles y muy comodas. La calidad en relación con su precio es muy buena, las tallas se ajustan a la realidad y el tiempo de recepción de pedido on-line es razonable. Sin duda volveré a comprar productos de esta marca.
I really liked the clothes because of their design, they are wearable and very comfortable. The quality in relation to its price is very good, the sizes are true to reality and the online order receipt time is reasonable. I will definitely buy products from this brand again.

Products used:
jackets, jumpsuites

Service
Value
Shipping
Returns
Quality
Thumbnail of user kleek
1 review
2 helpful votes
February 3rd, 2023
Verified purchase

Ordered Fourth of July clothes a month early, arrived July 5 as it was imported. I was offered 10% off, which is no help when you don't have what you ordered. Choose another company

Tip for consumers:
Order 2 months ahead of time

Products used:
Shoes, tee shirt

Service
Value
Shipping
Quality
Thumbnail of user kintant
1 review
1 helpful vote
February 21st, 2023
Verified purchase

I'm so impressed with Evaless items, they're look so cute and gorgeous items for daily wear or day out and very good quality too. And im so satisfied with the delivery service, they came very quick to Germany.

Products used:
Sweater, jeans and sweatshirt.

Service
Value
Shipping
Quality
Thumbnail of user alexiwrussell
1 review
1 helpful vote
October 12th, 2023

DO NOT BUY FROM HERE. Lost nearly $100. Asked for refund bc they didn't have my items in stock. Keep saying its been processed but nothing to date. Also the shirt they told me is out of stock is still being advertised. I've included pictures of their attempt to refind me. It's been a week. No refund.

Tip for consumers:
The item they said was out of stock, keeps being advertised. This site is a scam.

Products used:
None. Order never came.

Service
Value
Shipping
Returns
Quality
Thumbnail of user judyp891
1 review
0 helpful votes
October 7th, 2023
Verified purchase

I ordered the wrong size in my order and they were so quick to respond with instructions and are exchanging my order. Will definitely be ordering from them again!

Tip for consumers:
I will most definitely be ordering from the company again !

Products used:
Jeans

Thumbnail of user simoneq6
1 review
2 helpful votes
February 18th, 2023

I placed an order on 01/26/23 and still haven't received it. It was a seasonal item and the event has passed. Reached out for refund... claiming it has been shipped... according to shipping app, it hasn't...never again!

Service
Shipping
Returns
Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Sorry for the inconvenience.
Since it is the peak season of overdue logistics, the online logistics information may not be updated in time.
Because your package is already in transit, we can't help you intercept it. Once your package arrives, if there is any problem, we will provide you with after-sales service.
Thank you for your understanding

Thumbnail of user emilyj679
1 review
5 helpful votes
February 17th, 2023

I ordered my items beginning of February and I still have not received my order. Tried contacting customer service and they said that because it's been shipped out they won't do a refund. Very disappointed because who knows if I will even get my order and I don't think that's right at all.

Tip for consumers:
Avoid ordering. They say shipment can take 7-10 business days. It’s been well over that. Customer service is quick to respond but not helpful

Products used:
Shoes, jeans, and a top

Service
Value
Shipping
Returns
Quality
Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Sorry, because the logistics is the peak season recently, there may be delivery delays. We have provided you with the corresponding logistics tracking code and inquiry address, and informed you of the estimated arrival time. Because he is already in transit, we cannot help you with the refund.
Once your package arrives, if there is any problem, we will provide you with after-sales service. Thank you for your understanding.

Thumbnail of user alexcorralsanz
1 review
0 helpful votes
October 7th, 2023

Las prendas recibidas de Evaless me han encantado, el tejido y los diseños son estupendos. Volvería a pedir más prendas.

Products used:
Todos

Service
Value
Shipping
Returns
Quality
Thumbnail of user tonim447
1 review
3 helpful votes
February 22nd, 2023
Verified purchase

I ordered on 2/8/23 so far today 2/22/23 I received 2 of my saint patricks day sweatshirts and 1 bracelet. 1 fits great and the other a little short in the arms. I am 5'6 with an arm span of about 5'9 (so I do have longer arms) I usually wear a M to large cotton tshirt so I ordered large. I weigh 175 lbs. I am happy with my items so far and cant wait to get the rest!

Products used:
Sweatshirts and bracelets

Value
Shipping
Quality
Thumbnail of user patriciat2067
1 review
3 helpful votes
September 3rd, 2023

I will not be doing business with this company I made my order a week after my order was made I got a email saying all my items was sold out I had to wait or get a refund. I asked for a refund here i am still waiting no one will answer me on a refund I got a email saying the date of my refund will be refund and nothing no refund or communication with the company I will not ever give the company business and anyone I know.

Thumbnail of user karoln9
1 review
0 helpful votes
October 7th, 2023

Me encanta esta marca de ropa por sus juveniles diseños y el buen resultado en cuanto a calidad de tejidos que tienen sus prendas.Super contenta con la compra.

Thumbnail of user jenniferd2884
1 review
1 helpful vote
February 15th, 2023

I made an order on February 2nd & all it has ever said is confirmed. I have not heard anything from them on shipping and I have not seen any merchandise. This is a 300.00 order and I'm thinking it may be a scam. Anyone have info on this company?

Tip for consumers:
Not sure if this is a legit site.

Products used:
I have not received any merchandise.

Service
Value
Shipping
Returns
Quality
Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Sorry, we upgraded the website some time ago, which may have affected the status of your emails. Could you please send your order number or contact our customer service support@evaless.com? We will check the logistics status for you. Thank you for your support.

Thumbnail of user patk604
1 review
21 helpful votes
May 13th, 2022

Company has never emailed me or called me after 3 attempts of my size 5 1/2 softball women canvas sneakers which I ordered over. A month ago. They don't answer phone or email even after I submitted 3 complaints on their website. But they took my money out of my account with no problem

Tip for consumers:
Don’t do it.

Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Hello, you have sent an email to our email support@evaless.com, right? If we receive your message, we will reply to you within 24 hours. Can you check if it goes into the trash?
Have you looked for your mailbox/front door/back door/PO Box? Or contact the local post office or courier company?
You can tell us by email or what's app, we will reply your message within 24 hours.

Thumbnail of user debral710
1 review
15 helpful votes
February 11th, 2022

Their website is deceiving. It appears to be an American company but it's all from China. As of today I'm waiting 20 days for 3 items. Unfortunately I'll probably have to return it because the China clothes NEVER fit. They're always made too small. Super disappointing. Shipping is unacceptable.

Tip for consumers:
Don't waste your time! Any company who cannot ship products in a timely manner isn't worth it!

Service
Shipping
Returns
Thumbnail of user deirdrem121
1 review
0 helpful votes
February 25th, 2023

They responded very quickly to my emails and they were very helpful in answering questions and issues.

Products used:
Jean, tee, sneakers

Service
Value
Shipping
Returns
Quality
Thumbnail of user carolh2295
1 review
3 helpful votes
February 17th, 2023

Ordered maradi gras tennis shoes that was supposed to be delivered February 3. Still have not received them. No response to my email asking what is going on. Received an email to track order and no tracking available.
Poor service poor customer contact.

Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Sorry, can you send us your order number to support@evaless.com to check? We can help you check the logistics status. Thank you for your support.

Thumbnail of user sarar696
2 reviews
0 helpful votes
September 23rd, 2023

The delivery was very fast, the items are the same than looks on the pictures and good quality. So, I'm very happy with my purchase

Tip for consumers:
My experience was very nice

Products used:
Jumpsuit, shirt, jackets and sets.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sarailasminis
1 review
0 helpful votes
October 7th, 2023

Me han encantado ambas camisetas! Tienen muchos looks y outfits muy tops!
Sin duda una gran marca! Los looks son muy modernos

Products used:
Me han encantado los productos

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenn3745
1 review
2 helpful votes
October 5th, 2023
Verified purchase

I placed my order on the 12th of September, and by Oct 5 it still hasn't even shipped. They are unresponsive and won't refund my money. Stay away.

Products used:
ordered pants, shirt, shoes

Service
Shipping
Thumbnail of user nildaa21
1 review
1 helpful vote
August 19th, 2023
Verified purchase

Les ofreci hacer un cambio y no solo me aceptaron sino que tuvieron una muy buena actitud.
Los recomiendo por sus productos y porque da gusto tratarcon ellos.

Products used:
Compre una remera, un vestido un par de zapatillas y un par de ojotas.
Me quede con ganas de seguir comprando. Cosa que hare en un futuro

Service
Value
Shipping
Returns
Quality
Thumbnail of user tracyb1078
1 review
20 helpful votes
April 18th, 2022

Hello,
I had purchased items of clothing unfortunately they did not fit. Their webpage states easy returns, not the case. Their customer service was of no help and asked me to send pictures of myself in the items, completely in appropriate. Then tried to negotiate the amount of refund they would issue. In the end I decided to donate the clothing in the hopes that some good could come out of this experience.

Service
Returns
Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Excuse me, may your clothes be too big or too small? We hope to replace your inappropriate clothes with a more suitable size for you, and make improvements in the future. Please rest assured, we will make after-sales service for you!
If you have any questions, you can always contact our email support@evaless.com.

Thumbnail of user ilonak33
1 review
5 helpful votes
May 24th, 2023

Great pants made of elastic denim, they fit perfectly. Colorful inserts and print perfectly give them character. Fast shipping and great product make me come back to shop here many times. I recommend

Products used:
Pants t shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user daynaa11
1 review
0 helpful votes
March 8th, 2023

I bought a baseball outfit and shoes. The clothes were perfectly sized and great quality! I ordered the shoes too small and needed to exchange. They promptly responded and my new size is on the way!

Products used:
Top, jeans, shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user nadiam156
1 review
3 helpful votes
June 8th, 2022

I recommend this shop to everyone. Their garments are really of excellent quality and finished down to the smallest detail, well made. They have an excellent value for money because they fit perfectly and the price is low. Each piece of clothing arrives in its envelope with closure. Great experience!

Products used:
Bluse, t shirt, top

Service
Value
Shipping
Returns
Quality

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Thumbnail of user peterp1207
EVALESS O.
Typically does not respond to reviews

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4.1
184 reviews
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