• Evolve Vacation Rental

Evolve Vacation Rental

Overview

Evolve Vacation Rental has a rating of 4.1 stars from 683 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evolve Vacation Rental most frequently mention great experience, timely manner, and good communication. Evolve Vacation Rental ranks 3rd among Vacation Rentals sites.

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 80.3%
Positive
469
Neutral
16
Negative
99
116
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What reviewers want you to know

Positive highlights

  • Easy to book our rental vacation, great customer service when called with my questions.

Critical highlights

  • This is the worst rental management… This is the worst rental management company ever!
How would you rate Evolve Vacation Rental?
Top Positive Review

“FANTASTIC!”

Nancy H.
3/1/24

We loved this house! Gorgeous updates throughout the home. Gourmet kitchen, gorgeous hardwood floors and wonderful open space. Primary bedroom with king bed was fabulous and the en suite bathroom is like a spa retreat. Came from Houston to visit my daughter and grandson. I will definitely rent this house again. Oh... it a wonderful quiet neighborhood and close to shopping and restaurants. Host was amazing as well.

Top Critical Review

“No guarantee - left without a place to stay”

Taylor M.
4/16/24

No guarantee - I had a booking reserved for over a year and they called the day before arrival to say the host was cancelling. We had it reserved to watch the solar eclipse - by then everywhere else was booked or charging incredibly high prices. They gave a refund and mentioned other locations (for 2x the price) but made no efforts to adjust the price or make amends for the last minute cancellation. We were left without a place to stay. Update - the owner of the replacement place I booked through them just emailed me to cancel that one as well. He said he didn't know why it was still listed, it was sold months ago. Evolve cannot be trusted to provide a reliable booking.

Reviews (683)

Rating

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Reviews that mention popular keywords

customer service (68) management company (23)
Thumbnail of user nancyh2987
1 review
0 helpful votes
March 1st, 2024
Verified purchase

We loved this house! Gorgeous updates throughout the home. Gourmet kitchen, gorgeous hardwood floors and wonderful open space.

Primary bedroom with king bed was fabulous and the en suite bathroom is like a spa retreat.

Came from Houston to visit my daughter and grandson. I will definitely rent this house again.

Oh... it a wonderful quiet neighborhood and close to shopping and restaurants.

Host was amazing as well.

Thumbnail of user terrenceb153
1 review
0 helpful votes
January 22nd, 2024
Verified purchase

Our extended family of 18 spent a very enjoyable week together in this beautiful home. With kitchens and laundry rooms upstairs and down, a large game room and a pool table, we had lots of room to spread out or gather together. The location was perfect: close to Branson attractions, but somewhat secluded, too. There was plenty of parking for 6 vehicles as well. We heartily recommend it.

Thumbnail of user alices1096
1 review
0 helpful votes
April 14th, 2024
Verified purchase

The only reason I didn't give it a five star was because a stray dog for some reason has been here and barking at 4:00 in the morning. Not sure whose dog it is as it didn't have a collar. Friendly dog though. We didn't feed it or give him water hoping he would go home. The parking is up a hill so it would be hard if you had more than one boat to hook up to electric. The place is exactly as listed.

Thumbnail of user aronq5
1 review
0 helpful votes
April 11th, 2024
Verified purchase

The cabin was perfect for what we were looking for. Clean and had everything we needed. Beautiful big trees and fire pit. Porch is perfect to enjoy a morning coffee and cook breakfast. 5 minute drive to Garner State Park and convenient stores. Beds were very comfortable. A/C are nice and cold.

It is a little close to the highway, but it didn't bother us at all even though I am a light sleeper. Definitely stay again.

Thumbnail of user sandrac3073
1 review
0 helpful votes
March 31st, 2024
Verified purchase

Every interaction I have with Evolve always has a happy ending. If I have some concerns or questions, their chat service is brilliant and I always get someone online to help me almost immediately. When does that happen? And they are absolutely focused on making sure that you're issue dealt with. As a marketing company, I think that they're brilliant. I'm happy, more than happy, with the results that I get from them

Thumbnail of user sarahs4256
1 review
0 helpful votes
February 14th, 2024
Verified purchase

We had a very nice time there. The house was spotless and comfortable. Attention to a few details would make it much better--i.e. Add hooks in the hall bathroom or bedrooms for towels, add grab bars in the hall bathroom, the kitchen needs hotpads and the large burner on the stove repaired! These are minor items, but would make a difference in the usefulness of the house. Again, we were very comfortable there! We had a group of eight people who stayed.

Thumbnail of user rebeccah2312
1 review
0 helpful votes
January 6th, 2024
Verified purchase

Evolve makes renting and managing the finances easy. Any problem I've had they take no responsibility for the problem. They also take too much control of the rental rate and really push back when I want to change it. Getting reimbursed for damages is always a big challenge due to their time and documentation requirements. Occaionally I haven't been to the property to notice damage within their time requirements so then they refuse to reimburse my expenses.

Thumbnail of user williamm5863
1 review
0 helpful votes
April 11th, 2024
Verified purchase
• Updated review

This rental property is PERFECT for families. It is very safe as it has 24/7 security, is very quiet, the apartment has everything you need from beach towels to coffee maker with complimentary coffee, air conditioning in all rooms, and a balcony facing the pool.

The beach is very clean, we saw a few turtle nests, the ocean is not deep in this beach area, and walking distance to Wyndham Resort to use Margaritaville and/or the Casino.

Highly recommended for families!

Awesome company!
November 26th, 2023
Verified purchase
• Previous review

Evolve has been there for me as a homeowner that rents his property since day one. I had no experience and they guided me through the whole process.

They are always there to answer my questions and guide me when dealing with difficult guests.

I will be continue to use their service and highly recommend them!

Evolve has continuously assisted us with all issues

Reason I chose this business:

It's a one stop shop with great customer service and great advertising through multiple rental companies

Service
Thumbnail of user toddc806
1 review
0 helpful votes
February 6th, 2024
Verified purchase

Our kids and grandkids all joined us for a wonderful weekend in the snow and beauty of the Lake Tahoe area! We all had so much fun playing games and enjoying meals at the huge dining table, and relaxing in front of the fireplace watching football playoffs and some hilarious Jo Koy. Even with all of the snow, we were able to build a fire in the solo stove and roast some marshmallows. We all had such a great time and agreed we will be back here again for more awesome memories!

Thumbnail of user ashleyb2305
1 review
0 helpful votes
April 27th, 2024
Verified purchase

This place was perfect for our family of four. The outdoor area is clean and well maintained. The marked walking trails through the woods are so nice. The pond and backyard were amazing. We loved having the big fire pit area for nighttime fun! The cabin was clean and had everything we needed. We are already planning to visit this place again during the winter when the kids get a break from school. Wal-mart and fast food 15 mins away. Cabin easy to find. Private and peaceful! 10/10 BEST CABIN we've stayed in!

Thumbnail of user johnh10060
1 review
0 helpful votes
April 11th, 2024
Verified purchase

I was looking for a property with a view, and this one did not disappoint. The host is great and will go out of his way to make sure you are satisfied. The house is furnished with everything thing we needed. We visited during March and as mentioned in other post the snow covered mountains and frozen lake view was stunning. I'm sure the summer time view is just as great. We can't wait to plan our next visit to this property.

Thumbnail of user betsyc168
1 review
0 helpful votes
April 14th, 2024
Verified purchase

Our stay in this property exceeded our expectations. It was spotless, cozy, quiet, comfortable and had everything we needed and more! The owners are delightful and added extra touches to make us feel welcome. Fresh fruit, a basket full of snacks, ground coffee and again, MORE! The kitchen had everything! We would definitely stay here again and highly recommend this guest house.

Thumbnail of user jodih294
1 review
0 helpful votes
January 8th, 2024
Verified purchase

I rented a property through VRBO and started getting email from "Evolve". It was a little bit confusing who Evolve was in relation to the property I rented. It would be helpful if there was text clearly and boldly posted on each VRBO property that has a connection to Evolve so that when I receive emails, I don't think it's spam. If I rented through VRBO why am I now dealing with Evolve. Very confusing.

Thumbnail of user emmyl18
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

Perfect location. Hot tub needed to be badly cleaned. The home lost power our second day and after trying to reach the property manager twice, we never got a response. Power eventually came back on. Evolve never bothered checking to make sure we had power returned. Had we received any form of communication from them, I would have given this listing a full 5 stars.

Thumbnail of user macm206
1 review
0 helpful votes
March 3rd, 2024
Verified purchase

The property management team was wonderful, especially Jacob. My flight arrived earlier than expected and he was very pleasant to deal with for an early check in. It was snowing pretty hard on the day I had to leave, and he was very gracious about letting me have a late check out if it would have been necessary. During my stay, I had one or two other questions for him that popped into my late evening - but he was always quick to respond, no matter what time it was. Overall, interacting w/ the Evolve team was a very pleasant experience

Thumbnail of user jeanh993
1 review
0 helpful votes
April 11th, 2024
Verified purchase

Great location - close to "Old Town" downtown Scottsdale and a very quiet neighborhood.

Beautifully upgraded kitchen, bathrooms, laundry room, living/dining room, and bedrooms. Very clean and comfortable.

Fantastic backyard for relaxing or entertaining.

This was a delightful rental house. I will rent this house again on my next trip to Scottsdale, AZ!

Thumbnail of user ellenm883
1 review
1 helpful vote
January 27th, 2024
Verified purchase

Booking with evolve was easy and seamless. I booked a 3 bedroom row house just 9 blocks from the capital. The home had a well appointed kitchen, two full bathrooms, cozy living room and garage. The neighborhood was quiet and had easy access to many food choices a short walk away. Terrific location for a family get together.

Thumbnail of user sandrab3867
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

This is the perfect location. Only minutes away from all attractions. Japanese tea gardens was beautiful and the zoo was great. Riverwalk is always wonderful for lunch and dinner. You must take the boat ride down the riverwalk. Horse and carriage ride was a great experience. Loved the alamo. After a long day of activities it was nice to soak in the hot tub and relax. The house was well kept and very clean. The electric gate at the driveway made you feel secure and safe. We will definitely rent again. Thanks for a great place to stay.

Thumbnail of user lindar3646
1 review
0 helpful votes
February 10th, 2024
Verified purchase

The home is exactly as described, with a beautiful and functional kitchen and living space and four bedrooms. The main bath is large and very clean. There is a second bath in the back bedroom with a bowl sink and barn door that worked ok but aren't practical. The outdoor area and screen porch were awesome bonuses! This house truly is only 5 minutes from the beach and around the corner from restaurants and grocery. Perfect!

Thumbnail of user steven994
1 review
0 helpful votes
January 9th, 2024
Verified purchase

With Evolve you can easily speak with a person, not a bot 🤖. The customer service personnel are friendly, professional and helpful. Evolve gets my cabin booked well. Also, they offer benefits such as insurance, professional photography, vacation financing…. These services aren't available from other sites.

Thumbnail of user johnp7662
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

Home was super clean and organized…pretty much everything a family would need to enjoy a beautiful backyard with Salt Water Pool! Evolve was accessible, helpful and timely in answering any questions…great experience…thank you!

Thumbnail of user mollya146
1 review
0 helpful votes
April 28th, 2024
Verified purchase

We enjoyed our stay in Lake Havasu. The house was incredibly clean and we were surprised to be gifted with a snack basket. The views were incredible! We took the advice in the Owner's Manual and hiked Sara's Crack. Out group of 7 people ranged from age 11 to 47 and we climbed down a rope and walked through cold water at one part of the trail. We loved it!

Thumbnail of user craigl616
1 review
0 helpful votes
January 19th, 2024
Verified purchase

Renting a large well equipped house to gather the whole family is very special. Evolve provided us with a great pet friendly property that met our needs and worked out perfectly.

Thumbnail of user joanneh890
1 review
1 helpful vote
January 6th, 2024
Verified purchase

Evolve has a process and helpful resources that helped me along the way, and I greatly appreciated their guidance as a first-timer to renting my place on a short-term basis. I only wish I could better oversee the housekeeping aspect since it is such a key factor. Ideally I would want to do my own, but it isn't possible for me since I don't live near this property.

Thumbnail of user jodyc274
1 review
0 helpful votes
February 12th, 2024
Verified purchase

We enjoyed our stay at this amazing home. It had everything we could possibly need. Communication with the host was easy and he was very helpful. Beautiful area to visit.

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Evolve T.
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