Extreme Terrain has a rating of 4.47 stars from 6,860 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 2nd among Auto Parts sites.
Ships fast. Product showed up in good shape. Definitely encountered the brackets being off factory holes, witch ultimately makes the video install sequence a bit irrelevant. Best to have a buddy or kid around that doesn't skip leg day if you want bend it into place. That being said, it was not really a big deal. Overall it looks sharp and appears it will take the light to medium activity nicely. I can only give it 4 stars until I see how the powder coat holds.
Was told Sat delivery then Sunday so dicided to put jeep on jack stands so as soon as they were delivered I could do all 4 brakes. Well still no delivery and Fed Ex states delays. Guess I now have to take Uber to work $$$$. Very disappointed
I ordered custom winch cover, full set of custom seat covers, custom floor mats all embossed with JEEP logo. They were all delivered lightening fast & the quality is awesome. I want to let all the electronically challenged folks know that you can call EXTREME TERRAIN & you will speak with a human representative & place your order thru them. Shout out to Ray S. For doing a stellar job helping me with my order and your follow thru after wards. Good doing business with you.
Nothing against Extreme Terrain, other than they need to choose a better shipping company to use. I have always had bad experiences with deliveries being delayed with FedEx as long as I've had to use them. Tracking stated I would receive my order on Sunday and I didn't get it until Tuesday. But that's just the way it goes with FedEx.
Very happy with my purchase with my flagpole works. It's exactly what I wanted and needed thank you
Extreme terrain had the flagpole I was needing to put on the back of my jeep. I wanted a one piece durable flagpole to hold my flag and this is exactly what I wanted.
Product selection was considerably easier than most anywhere else I have been. Ordering was a breeze and shipping was damn fast! Installation proceeding slowed due to very hard to remove original bolts. No instructions provided, however was sent the offer to make video for store credit. Will be attempting this no doubt.
Very pleased so far with both price and quality, and will be doing additional business here!
Came up in the short list dugin online search.
I purchased Barricade Rubi Rails; Textured Black (18-24 Jeep Wrangler JL 2-Door) from Extreme Terrain as ET was recommended by DIRT ROAD CRED, a youtuber I follow who specializes on Jeeps. I am very pleased with the product and the short time it took to be shipped to me in New Brunswick Canada. I just received them today so not installed yet but they look great and seem pretty "beefy".
Recommended by DIRT ROAD CRED, a youtuber I follow who specializes on Jeeps. I hope top make other purchases from ET.
I had blacked an item not available due to being out of stock. I set notifications to alert me when back in stock. I had placed the item in my cart so when I got notified when available I could scoop it up. Sure enough, notification, paid and will be here on Feb 7th 2024. From wanting the item and paying for it is was roughly a month. Extreme Terrain made it easy to bring back awesome products.
Last year I ordered some pegs for the jeep, and unfortunately it was during the riots of 2020. Sales center said it was shipped, and it stopped in a state I can't remember for two weeks. Figured it was lost. I contacted customer service to no avail for a week, then they said it was out of stock. Eventually they got it shipped out to me.
I'm all about second chances. I ordered a Teraflex 9550 stabilizer, shipped next day and delivered two days early.
I hope this company continues to improve because I will definitely be back for more parts.
Was told Sat delivery then Sunday so dicided to put jeep on jack stands so as soon as they were delivered I could do all 4 brakes. Well still no delivery and Fed Ex states delays. Guess I now have to take Uber to work $$$$. Very disappointed
I am so sorry to hear about your experience in regards to your recent order for brake pads.
I see that you have spoken with our customer service team and have been assisted.
Please let me know if you have any questions.
Amy
EXT 1257
Good looking strong bumper. Super easy install did it by myself in about an hour and half. What took the most time and the only things I'm not to happy with the bumper is making the trailer hitch harness reach it's new position and rigging the license plate light. I really wish this had cut outs for the stock lights or came with an option for a easy swap to something else
It was on sale
Found the item I was looking for to add storage to my '22 Squashed 2 door Wildtrack that worked better for me than any of the other molle solutions - at a very good price over the other options! Packing of the shipment was way above expectations; something I appreciate as returning damaged items from shipping is absolutely no fun... The quality of the product received was excellent as well - Will do business again with this outstanding company.
Unique storage solution system offered and the price being significantly less than other offerings by the competition.
Ships fast. Product showed up in good shape. Definitely encountered the brackets being off factory holes, witch ultimately makes the video install sequence a bit irrelevant. Best to have a buddy or kid around that doesn't skip leg day if you want bend it into place. That being said, it was not really a big deal. Overall it looks sharp and appears it will take the light to medium activity nicely. I can only give it 4 stars until I see how the powder coat holds.
I had a great experience with Extreme Terrain purchasing gifts for my son to modify his JK Wrangler. The website provides product options at different price levels, install instructions, and customer feedback with pictures.
It's obvious that everyone "mods" their Jeep differently. Glad that he has a place to find inspiration at ET.
After much research, I settled on a product that was available via many sources, including Amazon. I opted for ET because they were easy to reach by phone when I had a question. The price was equivalent with no shipping costs. Product arrived quickly and went on in short order. Will come back to ET again when I need aftermarket options for my Tundra.
Ability to connect with a "real" person to discuss product.
Easy to order and received in a very timely manner. Very pleased with the quality of the product as advertized. Would suggest however to provide a higher quality set of hardware (bolts & nuts) for installation. Wanted a small step for my wife (required to enter & exit vehicle) but purchased primarily for side protection (sliders). This product provided both, would recommend if looking for same.
Recommended by a friend who has purchased from you in past. Also looked for competitive pricing.
Customers should not have to pay for shipping insurance.
Your company should stand behind your products and your shipping carrier.
Your prices are already too high.
If my product arrives damaged I expect the company to make it right.
My order came without any problems.
The Jeep products I bought are beautiful and undamaged as expected.
The prices are a bit higher but for these items I will not complain.
Very happy with Extreme Terrain so far.
Thank you. AL B
Licensed Jeep product
Customers should not have to pay for shipping insurance.
Your company should stand behind your products and your shipping carrier.
Your prices are already too high.
If my product arrives damaged I expect the company to make it right..
Licensed Jeep product
I received quick release mirrors from them today and box appeared open. It was missing parts. I spent 27 minutes on phone (mostly on hold) to resolve and process is still not complete. The parts are now back ordered and I will not get my money back for 10 days. I will NEVER do business with this company again.
I am very sorry to hear about your experience with your mirrors. I have reviewed your order and I see that you have been assisted with this matter by our customer service team. Please feel free to contact me with any questions you may have or if you would like to discuss your feedback.
Amy
EXT 1257
I had issues with a couple of items ordered and they took care of everything extremely fast. There were no attempts to get out of any liability or pass blame, they either sent a replacement (which corrected one issue) or took care of any inconvenience incurred by me, no questions asked (which I feel took care of the other). It felt kind of weird having such wonderful and accommodating customer service. I will definitely continue to get my parts from Extreme Terrain!
Super easy to install. Took less than a hour. Fixed the noise problem I was having with the factory because of my 3.5" lift. And also very well balanced.
Awesome customer service and product selection.
Pleased with these 2" spacers. Appeared to be a great build quality. The supplied lug nuts had good grip on the threads yet didn't stick. Were easy and fast to install. I still have stock wheels... for now... so these helped give my Jeep Wrangler a slightly beefier look. All ready for bigger tires hopefully within the next year.
Friend recommendation but also the perceived quality of products offered as being solidly constructed and appropriately manufactured for reliability and safety. Pulled the trigger when I received an email from ET of a price discount.
Was pleasantly shocked when the bumper we ordered arrived today, having just ordered it last night! Expected the two day shipping, which would have been great, but since it came early I installed it today, too!
Instructions left a bit to be desired, but I was able to figure it out and do it solo in about 3 hours, so relatively simple install. Definitely need to acquire some kind of skid plate to fill in the front a bit, but overall very happy with this purchase.
Fast delivery. 2 days. I had zero issues with fit and finish. I have put about 200 miles on it since install and it fixed the problem of my old carrier rattling like crazy. Highly recommend this for oversized wheels and tires or even an upgrade for the stockers. Install time 2.5 hours but thats because I also installed a 3rd brake light ring and license plate to the carrier. Have someone help if you have oversized rubber.
Always have had great customer service.
Not very happy with the outcome of my grill insert. It came bent, I reached out to the maker of the product and no reply. Wasn't worth 104.00, then when I reached out to you guys they were sold out and I was told I could ship it back, which isn't very convenient. A guy at the dealership fixed it for me and installed it. Also the directions from the company who made it were not legible. I also never heard back from them on that either. So not a very good first time buyer experience.
I am so sorry to hear about your experience, Please reach out if you would like to discuss
Your feedback.
I hope to hear from you soon!
Thank you.
Amy
Ext 257
I had a few issues with billing and selecting the correct product. Their team went over and above to help me out. Thank you
Ordered a replacement Tailgate Check due to the failure of the original. I chose an "open box", saving money. I am mechanically inclined, but I could not make the new one work. It would bind up no matter what I tried.
Returning involves submitting 6 to 8 pictures, getting approval, re-boxing and a trip to Fed Ex. After it's received, I'll get store credit.
I ordered a Tailgate Strut Kit, to fix my issue. Hopefully, it'll do the job.
I’ve ordered from Extreme Terrain before, with great success. A big reason are the excellent videos available on YouTube. Another factor is the sale team help and suggestions. Of course, competitive pricing is important.
This was the first large purchase I made from Extreme Terrain (wheel and tire package). Easy transaction and product arrived in just a few days. Like the fact that there are videos and installation guides on the website for when I plan to add more mods. Pricing also seems pretty fair.
Found your website while searching for Jeep parts. There are tons of items for pretty much everything I need.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
We are glad you are happy with your purchase and appreciate you taking time to leave feedback regarding shipping.
Please let me know if you have any questions.
Amy
EXT 1257