- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Footwear etc. has a rating of 4.8 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, free shipping, and fast delivery. Footwear etc. ranks 9th among Shoes sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
9,383 reviews
No critical highlights yet
Appreciate that you have the shoe I need in stock (Hoka bondi sr white womens 7 W, on backorder at hoka.com). I ordered a 7.5W last week, and it's too long, and it's a minor hassle to have to place a new order, ship my old order back, and get charged a $12.95 fee. But I understand a small business can't provide everything for free, like a major chain. You're doing fine - I just need some comfy shoes for work like yesterday!
I searched for my size and brand of shoe and it came up as available for sale at a very reasonable price - and miraculously, they only had my exact size. What luck! Only, they emailed me the next day and told me they are sorry, but they don't have this model in stock after all. Would I like to apply my credit towards another model? While they did immediately refund my money as requested, they still show up in my search for that model and size shoe.
I thought this can only be a sandal like all others. Once I received it and put it on my foot, I could not believe the instant relief and comfort it provided. If you are on your feet a lot and need comfort and relief from a hard days work, get these! I wear them in the morning around the house and at night when I get home from work. You will not regret it! I have never worn a sandal like this one EVER!
Recommended by my foot doctor
Recommended by my foot doctor
I love how beautiful the dresses are that I bought in this online boutique. They have excellent customer service and spectacular designs.
I searched for my size and brand of shoe and it came up as available for sale at a very reasonable price - and miraculously, they only had my exact size. What luck! Only, they emailed me the next day and told me they are sorry, but they don't have this model in stock after all. Would I like to apply my credit towards another model? While they did immediately refund my money as requested, they still show up in my search for that model and size shoe.
I have lots of foot issues & these are great for not only running! Power walking or just walking around daily!
The fit of the Bondi 7 comfort & support
I was looking for some specific Aetrex styles and this store had the styles I wanted for the best prices and I prefer to shop local or small businesses instead of the huge "jungle" site. I live in Nebraska but these came pretty fast and were nicely packaged with a personally signed note thanking me for my order.
Product availability and I like to support businesses instead of huge sites.
Comfort and style… love Aetrex!
Remonte sandals are so comfortable. All the adjustments this sandal offers makes it a customized fit.
They had the style, color and had in my size.
Great product just like my 1st pair, wonderful quality and my last pair lasted 5 years! So for the price to me that's a win win! Very comfortable and I'm a nurse on my feet soo when I tell you they are great they are
I love doing business with you and I love your sneakers. They are perfect for people who have knee replacements.
Because I love your sneakers.
This time I ordered online, but when I visit, the salespeople are always helpful and knowledgeable.
Best brands for my "unusual" feet.
Have worn this style of Hokas for a long time and they are the best.
Has podiatrist recommended orthotics
Podiatrist recommended
I returned the boots at the store. Easy, quick. Perfect service.
Perfect.
Greatly appreciate that staff called to confirm my address. Service was friendly and efficient.
Price and ease of purchase
Favorite brand.
Tried sneakers on but zippers do NOT work! Also color is described as blue but appears to be black so am returning them!
Always liked San Carlos store!
Described as BLUE but appear to be black and defective as zippers do not work!
Like their choices for problem feet!
Like the brand of shoes they offer!
Like the brands
All good.
Decent price, item in stock, and rewards program, free shipping (not that that is unusual these days since it's built into the price anyhow I realize).
Decent price, item in stock.
Decent price, item in stock.
Decent price, item in stock.
Love this store!
Best selection of MBT
I need to wear rocker bottom shoes and you have a fantastic selection
Best selection of MBT
I need to wear rocker bottom shoes and you have a fantastic selection
Great Sale.
Vionic Options.
Planning for the Christmas holiday.
Vionic Options.
Planning for the Christmas holiday.
Great! Love the 3 day shipping!
3 day free shipping
Like How the shoes look
Great! Love the 3 day shipping!
3 day free shipping
Like How the shoes look
EASY
WEB STE, SELECTION
REVIEWS (WHAT THERE WAS), STYLE
WEB STE, SELECTION
REVIEWS (WHAT THERE WAS), STYLE
Easy ordering
The shoe, size and color with free shipping were all available
Taos fit me well
The shoe, size and color with free shipping were all available
Taos fit me well
Easy online shopping. Was ready same day.
Rewards and sales, free shipping.
A purse I have been wanting for a while.
Rewards and sales, free shipping.
A purse I have been wanting for a while.
Very easy!
Only place who carried a wide size
Most comfortable shoe I’ve ever owned!
Only place who carried a wide size
Excellent!
Recommended by my Foot Doctor
Recommended by my Foot Doctor
Recommended by my Foot Doctor
Recommended by my Foot Doctor
Good selection
Sister told me about it
Wife wants a pair
Sister told me about it
Wife wants a pair
Easy and fast to order. I looked everywhere for these sandals and so happy that you had them and could send them to me. Thank you!
The only site that had the shoe and size I want
It's the most comfortable sandal I own and wanted it in a different color.
Easy website navigation, my order was filled in a very timely manner and I received my shipment with ease. I will definitely be ordering more products from this site.
This site had the size shoe I needed
I went into a store and they recommended this shoe but did not have any in store and said I should find it online
Gain trust and grow your business with customer reviews.
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we have the largest selection of MBT shoes and Vionic... and get new shipments in every week from Arcopedico, Taos, and Ziera... and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet!
So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Started in 1986 in Palo Alto, California. The company has grown to 11 stores throughout California and is still family owned and run! We launched our website way back in 1996 and have been shipping orders worldwide ever since. We have always prided ourselves on our award-winning customer service and selection of the best comfort fashion brands available.
