Ford has a rating of 2.3 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Ford ranks 2nd among Car Manufacturer sites.
They have recently launched excellent cars. I really liked their brand new collections. Ford always provides premium quality vehicles. Great Engine Displacement and Comfortable seating. Also, having latest features and technology included. Classy looks.
2 weeks already without my Ford expedition, transmission problem, on warranty and they don't give me a car! No dead line? No car! How will I work? Unacceptable!
The ratings are based on all the responses for cars up to five years old for each brand, pushing Lexus and Mitsubishi to the fore even though not many of their models had big enough sample sizes to appear in the class league tables.
2 weeks already without my Ford expedition, transmission problem, on warranty and they don't give me a car! No dead line? No car! How will I work? Unacceptable!
Products used:
Ford expedition
I have an old Ford Escort '98 and man I love that car. I've been taking good care of it, repainting it, and making it custom. Too bad I don't have a picture to share it at the moment, but I will share it for sure. I love the sound of that engine too much!
Tip for consumers:
I have a Ford Escort '98 and I'm very satisfied with it!
Thieves! They almost scammed me of my Last penny but I found help with my title review if You need help to get your lost money back. They are truly reliable
Ered a 2022 f450 limited,truck was built and now it's sitting in the parking lot at Kentucky for 4 months not being shipped for no reason, FORD YOU SHOULD BE ASHAMED OF YOUR SELFS FOR NOT SHIPPING MY TRUCK For 4 Months,after waiting 14 months for you to build it which I understand but not shipping that I can not accept,I have a big company with 40 ram trucks wanted to switch to ford but that's not going to happen.
Got charged 1000 to end lease. Charges for "damages" etc and we were not provided and paperwork. Done with all ford products
They have recently launched excellent cars. I really liked their brand new collections. Ford always provides premium quality vehicles. Great Engine Displacement and Comfortable seating. Also, having latest features and technology included. Classy looks.
Ford and Ford Australia should be DEEPLY ASHAMED for selling faulty cars that have MAJOR SAFETY ISSUES - fords that were fitted with DPS6 transmissions are FAULTY AND UNSAFE CARS! As someone who supported and loved Ford cars for over 20 years, I am disgusted that the Ford Fiesta Trend 2015 was (and still is) an incredibly unsafe car that SHAKES, JERKS AND SHUDDERS while driving, and it's especially noticeable when you press down on the accelerator, and on highways with speeds over 80km/h. The very thought that Ford was aware of the safety and sold me unsafe car anyway makes me feel disgusted with them. People that have sold these cards should be put in jail, and the company should be heavily fined with all the cars recalled immediately - and full compensation for people affected provided PLUS compensation for the stress we endured as a result of driving this car, including all of the stress we are suffering due to current trial in Australia. SHAME ON YOU FORD! Do not buy their cars - they prioritize money over people's lives!
My dad have a Ford Escort '98. I still love to drive it more then my car(I have Chevrolet now). I like that "old" feeling when I am driving it and I feel like I am some kind of old-school diplomat(the car is like brand-new never mind the fact that is more then 20 years old). It is dark blue.
I have contacted numerous officials in Ford's corporate structure, to address the spark plug issue in my 2006 Mustang GT. Of the many letters I sent, I only received one response. It a knowledge receipt, but offered no solutions.
Ford sold vehicles with a 2 part spark plug that is prone to breakage when you try to remove it. Part of the spark plug remains in the engine head. This is a well documented design issue, and ford has been sued for it.
The Ford dealer quoted me $525 to change my spark plugs, and an additional $120 to remove any plug that breaks. I am looking at a potential charge of $1,485 to change 8 spark plugs. The cost of the Motorcraft sparks is less than $25 total at my local auto parts store. This issue is atrocious. Talk about corporate irresponsibility! Ford should be ashamed of themselves. Beware of this company.
Prior to purchasing my current Ford, I purchased a 2007 Mustang. I had to have the automatic transmission rebuilt 3 times. It was the the SR555 model, I believe. It's been so long that I have problems recalling the model number. Ford really should have done better with their quality control. Buyers like me have to spend lots of money because of it.
I recently brought the car for inspection and I liked the performance of these services. From the beginning to the end, specialists were always called when any problems were detected! Therefore, I recommend you can easily apply here!
To have a bad car means to have Ford Ecosport,
I bought a Ford car because the brand is famous and I thought it would be good, but, unfortunately, I encountered several problems, starting with the problem of the door lock that broke immediately, so I replaced three of them, and it was expensive because the spare parts from Ford are very expensive, after many years, they said In the agency that this is a factory error and they replace the locks of all the doors, and of course they did not pay us the money instead of the locks that we replaced ourselves before, and now I am facing a problem with the gear shift, when I tried to ask about it, they told me in the garage that they had fixed this type of malfunction in Several Ford EcoSports, which means the problem is also from the factory, and now I'm out of warranty time and they don't respond to requests like this... Be careful not to buy a Ford EcoSport, it sucks.
Tip for consumers:
I wish you could protect your reputation by giving good quality, and good service, to match your Brand name.
Products used:
Ford EcoSport
Was with a Ford Taurus. I must say, these cars are the best. They are easy to fix and easy to take care of. Always buy home made vehicles.
I have had 2 ford pu both had severe rusting at all 4 wells, tailgates at the bottom, and the I frames where the bed bolts to the frame
All other trucks can get lost I've driven a ford since 16 and never will change! All you Chevy people need to switch over to a real truck!
Decmber 2022 - I had an appt for 2 recalls to be fixed and an oil change. Day beofre my appointment my appt my car began to shake - During this time I was at 58,890 miles. Still in power train warranty. They fixed my recalls and did my oil change. They also inspeceted my car for shaking issue and said things checked out ok on there end. I walked out paying 211.00 mind you anj oil change is only 80 dollars. A month goes by my car begins to shake and almost overheated and I had no heat and my coolant was almost gone. I replaced coolant and a day later it was once again gone- They failed to tell me they had to completely replenish my coolant at the time they had my vechile. I went through two brand new sets of coil packs 1-4 and all new spark plus and the issue kept reoccuring with cylinder misfire light - in the time period after Decmeber I brought my vechile to 2000 auto after not trusting Ford's judgement ( due to the customer service team doubting me everytime I brought my car in for the two recalls - for example saying "That's not a common issue with this type of car and if you are incorrect we'll charge you". The auto shop 2000 auto then advised me to bring it to ford for a borescope test due to passing all other test with flying colors and them finding the article about the coolant intrusion and ford screwing people out of thousands of dollars by not making this a recall or fixing even if someone is just out of warranty. I write a email to headquarters about this issue and how I've had no help - Steve the manger at Kelly Ford calls and again states " this is super unlikely to be whats wring wityh your car- Bring it in and I'lln check it out myself. " He then continued to tell me that if this was the issue he would see that I got the help I needed- In fact when the time came he did not. I am now just a tad over my warranty at 61,400 miles and that is in fact the issue with my car - A FORD MADE PROBLEM that thy won't take accountibilty for - leaving me in debt.
We have had a Ford in the family for almost 30 years. We haven't bought any other car nor driven one, but Ford is not what it used to be. The Ford store at Orange City disappointed me. The service was terrible, literally! They didn't care at all about my needs and my questions. As an old Ford driver I am really disappointed.
Tip for consumers:
The management should improve the working process!
Products used:
Asked for a service
I lost my faith in Ford as I became a victim of across the board sleaziness. This extends beyond the fast talking salesman. It includes inferior warranty repair work leading into to brand new repairs for things that were working just fine until you got your vehicle back. This also hinges on those special warranty programs or extended warranties which turn out to be as bogus as the ones offered by used car dealers. SO, much of my beef is with Ford Motor Company which creates chaos in their own backyard.
Ford has typically sold decent quality vehicles. Fast forward 2019 where auto vehicle sales are down according to JD Power https://www.upi.com/Top_News/US/2019/04/01/Figures-show-new-car-sales-in-US-way-down-in-2019/*******493/. The biggest slump in 5 years. Dealers feel the pinch so neither they nor car salesmen can be trusted. The average price of a new car is $36,000 and car payments vs. the wages for many are out of whack. But, what I would really caution people to watch out for are Extended Warranty Repair Plans. Don't buy the hype that they save you anything. They're sold because they typically make a lot of money for Ford and the dealer. Here's why:
Ford will tell you that the average consumer saves a lot of money for each of its plans. Since most vehicles don't experience a lot of problems for years other than unanticipated recalls, that claim is for those that got stuck with a lemon ~ the robot that assembled it has been drinking too much. So since you'll be out of warranty after 36,000 miles, you might opt for a plan to protect your investment. Here's where the greedy dealer gets you:
Dealers get paid a lot less for per labor hour from Ford on any warranty repair than from the customer with a routine repair. They have to tie up their service bays and make peanuts. However, as part of many repairs, there's often a particular part that is essential but NOT covered by the warranty. So the sleazy dealer unnecessarily replaces the uncovered part and profits on the markup, and then shifts as much labor as possible onto the replacement of the part that was probably fine to begin with. They now get their full labor rate, Ford Motor Company pays out very little warranty labor, if any, and the customer gets sand bagged. Since the dealer often claims there were other parts that went bad also, by not allocating labor to each phase of the repair, they shifted the expense to the consumer. And sometimes, it gets worse. If you notice something different when you pick up the vehicle, the service tech set the stage for a new problem which enable them to come back for a brand new déjà vu.
What can you do? Plenty! Most states have a DMV unit that monitors dealerships. Watch the dealer like a hawk when they do the repair and see if they are replacing a lot of parts. Notice if you have to quickly return the vehicle because the repair wasn't done right because there must have been another failing part that seemed alright but is now on the blink. And if you want to avoid wasting time if you're waiting during the repair, hold them to a reasonable timeline. I've walked to the service bay after a couple of hours only to find that nothing had been looked at. Remember, the customer keeps the dealer and Ford Motor Company in business since you're buying their vehicles. Ford owes its allegiance to you first, not the sleazy dealer. And as a final note, write to FORD and tell them that when you receive a final invoice, you want to see what the itemized cost of each part replaced and its labor is, along with the savings that the warranty claims you received. Dealers always hide that information, particularly the labor since you would CLEARLY know if you were picking up an unfair share.
My father had a Ford when I was little. It rattled like a crazy, but it was a good car. So many fond memories. But I would hardly take one for myself.
The best truck site in the US. Easy to use, lots of info, I love it.
Four transmission rebuilds by 77,000 miles. Ford knew about these failures and chose not to recall. Horrible customer service, horrible dealership network, horrible vehicle they produced. Ford sucks!
Claims to never have been bailed out, except has a contract with government for vehicles lol sound like a bail out to me, keep uo with Mexican parts and aluminum bodys and ten different engines in ten years. Ole henrys flipping in his grave I guarantee it
Awesome site from a very reliable car company. I'm just a car fan and like to see what's new with the brand and what technology they are including in the new models. One really cool feature i like is the "Build & Price" button on the upper right of any vehicle's home page. You can choose any model from Ford to customize with your options. All you have to do is select "Build Your Own", enter your area code (to view dealers in your area), and then select what trim you would like of that vehicle. You can choose to add a moon roof, sports package, different wheels... ALL interactive and you can see all the changes you select, pretty cool!
Ford engines don't last as long like cars and they have to be fixed a lot.
But fords a are very nice inside like the Ford Edge but they are good cars. And there trucks are amazing.
Go further than you ever imagined in a new Ford vehicle, built just for you. See our full lineup.
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