• Free Curvy

Free Curvy

Overview

Free Curvy has a rating of 2.7 stars from 445 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Free Curvy most frequently mention return policy problems. Free Curvy ranks 4th among Plus Size Swimwear sites.

  • Service
    114
  • Value
    4
  • Shipping
    4
  • Returns
    4

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 27.6%
Positive
16
Neutral
5
Negative
37

Instant Feedback

303 reviews

21
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How would you rate Free Curvy?
Top Positive Review

“Easy to browse, organized, easy to find sizing information,...”

Jeanne B.
2/16/24

Easy to browse, organized, easy to find sizing information, nice selection of styles. Very good pricing.

Top Critical Review

“Poor customer service”

Kathleen S.
4/4/24

I placed my order exactly 1 month ago and still have not received it. I was told an item was out of stock which caused a delay in shipping and then I was informed it was back in stock and it still was not shipped right away. Order fulfilment time is absolutely is absolutely atrocious. I will not order from this company again. My clothing that I ordered for my vacation is in limbo somewhere and tracking # is absolutely useless.

Reviews (445)

Rating

Timeframe

Other

Thumbnail of user kathleens2657
1 review
0 helpful votes
April 4th, 2024
Verified purchase

I placed my order exactly 1 month ago and still have not received it.
I was told an item was out of stock which caused a delay in shipping and then I was informed it was back in stock and it still was not shipped right away. Order fulfilment time is absolutely is absolutely atrocious.
I will not order from this company again. My clothing that I ordered for my vacation is in limbo somewhere and tracking # is absolutely useless.

Again my shipment has not yet been received after 1 month.

Reason I chose this business:

Clothing looked nice.

Service
Thumbnail of user deborahr2441
1 review
0 helpful votes
April 14th, 2024
Verified purchase

Do not order from this company. They will not make returns. They are out of the country and the cost is too expensive to return merchandise.

Products used:
Swimsuits

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandram3709
1 review
0 helpful votes
January 21st, 2024
Verified purchase

Quick and easy, great selection to choose from, great colours, sizing seems to be accurate

Thumbnail of user francineg99
1 review
0 helpful votes
February 29th, 2024
Verified purchase

I never received m'y order. I try to reach you by mail but it was not Word.

Thumbnail of user bevp64
1 review
0 helpful votes
February 6th, 2024
Verified purchase

I have not received my suits. I received an email that told me to wait 24-48 hours and respond. I responded this morning that I had not received my parcel and the email bounced back as not valid!

Reason I chose this business:

Great prices!

Thumbnail of user katheriner766
1 review
0 helpful votes
March 7th, 2024
Verified purchase

I did not receive my order. Your email is a fake. I am going to telli everyone not to order anything from you people. You are frauds. You sent me a couple emails when answer your question it tells me you email doesn't exist. I am going to give one more week before I post this everywhere.

Thumbnail of user glendad165
1 review
0 helpful votes
April 8th, 2024
Verified purchase

I do not know whether I like the products because I never received my order. Was it a scam?

Reason I chose this business:

Swim suit I wanted

Thumbnail of user helens1713
1 review
0 helpful votes
March 30th, 2024
Verified purchase

You very happily took my money and never delivered my order. Will never order again and will tell everyone I know what a shady outfit you're running. I've been patient thinking there may have been a shipping delay, especially since the funds were credited to somewhere in France!

Reason I chose this business:

It's hard to find attractive swimwear in larger sizes.
I'm extremely disappointed and would appreciate a total refund.

Thumbnail of user joycec1206
1 review
0 helpful votes
March 11th, 2024
Verified purchase

I placed my order first of February and have not received it yet. Frustrating!

Thumbnail of user maryj3711
1 review
0 helpful votes
March 21st, 2024
Verified purchase

Never received the swimsuits, very disappointed in time line. Not a happy person.

Reason I chose this business:

Thought your swimsuits were cute.

Thumbnail of user virginiah1225
1 review
0 helpful votes
March 5th, 2024
Verified purchase

They did not have the item anymore even though it was on the site. I had to reach out to them after I never received it and wasted time. Asked for a full refund

Thumbnail of user sandras3966
1 review
0 helpful votes
February 7th, 2024
Verified purchase

Too soon to tell. Easy picking things out.
Paid for
Items January 31. Still waiting for my order!

Thumbnail of user sandrah2963
1 review
0 helpful votes
March 28th, 2024
Verified purchase

Waited a month for order. Never received. Sent several emails before they finally answered to say all 3 items were out of stock. Had to pick several replacements before finding 3 in stock.

They were considerate when they finally answered but still do not have swimsuits .

Service
Thumbnail of user charlinel11
1 review
0 helpful votes
April 6th, 2024
Verified purchase
• Updated review

After waiting 3,4 weeks I contacted company they told me at that time that the product was out of stock,,,because they did not contact me I thought it was questionable,,,,I was waiting for nothing. I ask for a refund and did receive the refund. I wonder how long they would have waited before telling me it was out of stock

I Contacted by e-Mail got a refund

Reason I chose this business:

Liked the product

Service
Could not access PayPal
February 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Wanted a product couldn’t find anywhere,,,good prices also

Thumbnail of user kathyp1402
1 review
0 helpful votes
April 14th, 2024
Verified purchase

I was not informed the order was back ordered and had ordered this suit for an occasion.

Once I contacted them about status of order they were helpful.

Reason I chose this business:

Found it on facebook feed

Thumbnail of user barbaraw2824
1 review
0 helpful votes
February 7th, 2024
Verified purchase

This Site seems easy to use. Shipping was quite quick.

Thumbnail of user detlevs2
1 review
0 helpful votes
April 1st, 2024
Verified purchase

Have not received my item. No reply from vendor. Can you let me know when my item will arrive.

No reply. No item received

Thumbnail of user debbied1012
1 review
0 helpful votes
March 6th, 2024
Verified purchase

Bad bad bad bad bad bad bad bad bad bad bad bad bad

I have! Would never use them again!

Service
Thumbnail of user malf4
1 review
0 helpful votes
December 10th, 2022
Verified purchase

The quality of my swimwear is great but it's slightly too big for me. The tracking system could be better as well

The tracking system could be better

Reason I chose this business:

Loved the prints and styles and that you cater for curvy women

Service
Thumbnail of user angelikav5
3 reviews
0 helpful votes
January 18th, 2024
Verified purchase

Styles are lovely. Need some cover up wraps. Size is perfect

Thumbnail of user lorettar208
1 review
0 helpful votes
March 29th, 2024
Verified purchase

I would like my money back or my package delivered asap. This is rediculous

Thumbnail of user pennyc424
1 review
0 helpful votes
January 31st, 2024
Verified purchase

Beautiful bathing suits, exactly the style I love!
Unfortunate they didn't fit
Return process was easy

Service
Thumbnail of user carlaj275
1 review
0 helpful votes
March 19th, 2024
Verified purchase

I never received my order
I never received my order
I never received my order
I never received my $#*!ing order
I never received my order
I never received my order
I never received my order

I never received my order and customer service has not responded at all

Reason I chose this business:

Never should have

Service
Thumbnail of user jimw1633
1 review
0 helpful votes
April 7th, 2024
Verified purchase

Handling time not as advertised, emailed CS twice no response. Order will not arrive on time. Will cost money to return. Be careful about ordering form this company

No response to my inquiry

Reason I chose this business:

Nice selection

Service
Thumbnail of user sarahf1590
1 review
0 helpful votes
January 26th, 2023
Verified purchase

I purchased a swimsuit for my mother for Christmas - the sizing was not right for her.

The refund policy is within 15 days of delivery... Well, that isn't workable when purchasing in advance as a gift - it's quite inflexible.

Thankfully, the swimsuit fits me beautifully (and it's lovely) so it's no drama to keep it and buy another style for her - except the postage costs for the new suit made my gift cost balloon out to more than I ideally would have spent.

Reason I chose this business:

Pricing was great, good and flattering options for larger sizes.

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From the business

We specialize in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.

Company Representative

Thumbnail of user joeyb166
Joey B.
Typically does not respond to reviews

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