Gamefools has a rating of 2.5 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Gamefools ranks 50th among Gaming PC sites.
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Hi, I have used this website to buy 3 games coming upto $22.99. Every time i add an item to the basket, the 14 day free trial is automatically added as well. So look out for extras in your basket. Look to left and un-tick free trial, it will be right at the bottom. Also the games work and i have the key to them if i want download them again.
I purchased the full version of Oregon Trail 5, the purchase key originally worked, but quit working after only a few hours. Then I found out that Gamefools attempted to start billing my account for $14.99/month, which was nowhere authorized in the original purchase (it only showed up on the receipt forwarded to my email). Cancelled the "membership" in time not to get the recurring bill, but still don't have the game and these people are deceptive. Avoid.
I purchased the full version of Oregon Trail 5, the purchase key originally worked, but quit working after only a few hours. Then I found out that Gamefools attempted to start billing my account for $14.99/month, which was nowhere authorized in the original purchase (it only showed up on the receipt forwarded to my email). Cancelled the "membership" in time not to get the recurring bill, but still don't have the game and these people are deceptive. Avoid.
Tip for consumers:
Avoid. These guys engage in deceptive business practices.
Products used:
Oregon Trail 5. Didn't work after a few hours.
These people have been billing my PayPal account $14.99 USD every month illegally, after I made the stupid mistake of purchasing a single game from them one time. So far they have stolen $250 of my hard-earned money and for what? The game I bought originally was crap; I never even finished it, and I have never dealt with them since. I certainly never authorized them to steal my money every month. They are criminals! Avoid at all costs! You will be sorry!
Okay so i bought a game on here for $2.99. I made sure i payed for a one time purchase only, but then they started charging me $14.99 every month like a subscription. They did this without letting me know. Game fools is not worth it, even if you see a childhood game. Please read the reviews before you purchase anything from here. If you bought a game on here, i suggest you look at your account as soon as possible. Please be safe!
I bought a $3.00 game and without my permission they started taking $15.00 out of bank account every month. Luckily I frequently look for unauthorized things like this and I canceled the bogus charge.
Products used:
Virtual Villagers.
I paid $1.99 for a game i was nostalgic about and then they charged my paypal I barely use $14.99 for almost a year with no indications prior that I was subscribing too and when i figured it out and contacted them they only payed back $30. They are crooks and thieves and they're games suck anyway. It is not worth it.
I would like to say this is an excellent site ****** with great customer service. Been a customer for many years, Any recurring billing has a setting you can turn off. They have some great sales... so all positive for me. Shout out to Jay who is a fantastic customer service agent.
Tip for consumers:
Great site !! just make sure you check all your options as far as recurring payments or billing go.
Products used:
games
I bought age of empires one and later they without telling during the purchase they charge me $15 for a stupid membership.
Tip for consumers:
Don't use this site money scam
Products used:
Game
Hi,
I have used this website to buy 3 games coming upto $22.99. Every time i add an item to the basket, the 14 day free trial is automatically added as well. So look out for extras in your basket. Look to left and un-tick free trial, it will be right at the bottom.
Also the games work and i have the key to them if i want download them again.
I bought a Minecraft Windows 10 for $0.59 and I did not think anything of it because I paid with Paypal and know my payments are secured. But I did not realize that they some how setup automatic monthly payments of $14.99 on my Paypal account, until I checked my email from Paypal. I atleast gave it a 2 star rating, because I was smart enough to outwit their sneaky asses and still only pay $0.59 for Minecraft.
Like many others, I bought one game and they tried to charge my card $14.99 every month for a service I dont even use. Good thing my debit card was already replaced so they cant take my money, but I do not plan on paying them.
Tip for consumers:
Do not use this site at all for purchasing games. You will be charged without your knowledge.
Products used:
I bought one game and they continued to charge me a monthly payment of $14.99 that I did not agree to or know about
They are billing my account 14.99 every month for no reason. I tried contacting the company but they won't respond i'm pissed.
They're great! Customer service is so helpful with tech issues or refunds. So happy with my purchases and I'll definitely suggest this to friends!
"GameFools" lives up to it's name as a scam. I tested their "offer" to see if it would process, but the code i was given was totally bogus, and they tried to auto-subscribe me for $14/month. It appears they mostly work in cheap, web games, but it would be real easy for a youth to fall into this trap by asking their parents for a game XP just a heads up!
Got Oregon Trail for my little bro, thankfully i was there for the purchase, so i noticed that the site AUTOMATICALLY signs you up to give them a monthly payment.
The site is clearly aimed towards kids who might not know any better and i think this practice of tricking children into setting up monthly fees is shady and unethical. Thankfully i am always around to monitor purchases as i know sites like this like to take advantage, so i did catch it.
Paid and downloaded diner dash 2 and the game was super glitchy and made it hard to play. I deleted it after 2 minutes of trying to play it.
Tip for consumers:
DO NOT BOTHER
Products used:
gamefools.com diner dash game glitches
Before I purchased this game, I decided to look up on google if gamefools was legitimate and safe. I started reading each persons reviews and the most common problem is the subscription. Now, I used to be a manager for an online company. I can most certainly say that you consumers do not know how to read or search your pages correctly for the information you need to know. When you visit the purchase page, if you can simply look to your right underneath the words shopping cart it has boxes that include your game and the subscription. If you UNCLICK the subscription then you will NOT be charged the $14.99 every month. I will never understand why you all think this is so difficult to understand. Anytime a company forces you to pay with a credit card, if they mention "one-time" or "free". This should raise a red flag to you always. Check your entire purchase page before you submit your information. It is ridiculous to blame this company for your irresponsibility. I provided proof that if you unclick this option it will not put you on a subscription. Someone else below has a picture of being charged the subscription and it even provides a link to unsubscribe.
Tip for consumers:
Make sure you read before you place a purchase and read their Terms and Conditions or you might end up with a subscription.
Products used:
PC Game
I've been playing Litle Shop: Road Trip for years. After I got a new, faster computer, I was prompted to download the update. After downloading the game, it will not allow me to access full screen mode. Neither the Options nor my computer will go full screen. The error message "unable to access full screen mode" appears. I was offered a replacement game in the Little Shop series, but the same thing happened. I was told that older games might not function well on newer computers, but the customer support person said they do not sort their games by "newest", so I would have to go through the 60-minute free trials to test out games for full screen mode. Anyone else have this problem?
People are complaining about this so called "hidden" monthly fee but when you buy it, it warns you multiple times about it. I bought Minecraft windows 10 for $0.60 USD and cancelled it immediately. The receipt even has ANOTHER warning, not to mention the PayPal emails also letting you know that there is a monthly payment added. If you could read, you shouldn't have a problem with this site.
This site is AMAZING! I was a little hesitant to purchase my first game because I never heard of the website and nobody I knew every heard about it but thankfully there was Paypal. I felt a lot safer checking out with that. Site has so many great games that I usually purchase something when they have sales. Customer service is great also contacted them to get a refund on a game and they responded in less than 24 hour and gave me a refund. Overall I gotta say I will be a customer for life. THANKS GAMEFOOLS!
As others mentioned, beware of the "members only" price that entails a monthly fee greater than the original cost. I called their customer service line and they couldn't even tell me what it is I bought or resolve my issue. Supposedly they will have someone contact me...
Save yourself the time and download pc games from reputable sites.
Customer Service responded respectively and rather quickly. Of course, like most businesses, there are those underlying 'Fine-Prints'! The site has some good aspects and some glitches I, unfortunately, fell under the latter. Nevertheless, customer service promptly remedied the issue. I am apprehensive towards future use, but again I will admit I have used the site for years with no difficulties. Keep in mind if it sounds too good to be true it usually is.
I did not sign up for a subscription. I specifically purchased 1 game and one game only for the purchase price of $2.99 on 12/28/2020. I intentionally declined a subscription and unannounced to me, 1/27/2021 I was charged and subscribed anyway. I have not purchased or even played other games on this site recently. Years ago for free yes, but not in recent years and absolutely not for purchase. This is ridiculous and Downright unacceptable!
I was asked to sign up or to decline and I intentionally selected DECLINE. I did not use Paypal, I inputted my credit card for a one-time purchase directly on their site. Do not pay attention to anyone saying otherwise. We all use what we use for our own intended purposes and have the right to use it how we want. The subscription is absolutely HIDDEN! Why make it optional if you will secretly add it as a plan anyway.
I also purchased without an account as a guest and an account was set up for me with the email I used to purchase, when I requested 'forgotten password', I was sent a new password via email which is crazy because I never had one. I cannot delete the account or my card information on the site AT ALL! This is absolutely INSANE!
Also, initially, I received acknowledgment of my purchase and non-subscription further validating my claim. Call your card company they will rectify the problem and reimburse you. I personally was reimbursed not sure if it will work for everyone. I'm trying now to delete my account from the site which also is hidden, but I have been issued a new card in case my claims are undisputed.
I specifically used their official website directly not a third-party site. When using this site just be wary they have flaws and underlining scammer tendencies. I will admit in the past when using temporary downloads I haven't had any issues nor have I ever input any card info or purchased anything. This was my first and last purchase ever. In the past, I'd download a game for temporary use for a certain amount of time for absolutely FREE (no credit/debit card necessary). When the trial period expired, I was prompted to purchase a subscription and input card info for continued play which I have never done. I finally decided to purchase and input my card info and boy was I in for a root awakening. HUGE MISTAKE, HUGE! Never again, and I thought they were different! LMBO!
Tip for consumers:
BE WARY AND DO NOT INPUT ANY CREDIT/DEBIT CARD INFORMATION YOU HAVE BEEN WARNED
Products used:
Game purchase
How is this legal, i bought a 98 cent Minecraft key and then 5 months later i had noticed that they were taking monthly payments from me without any informance of this happening
I purchased a game from them, and at first it was just fine. I played through it and such. Well then I started playing it at random whenever I was bored. Well now you get to a point in the game and it freezes and says that it isn't responding. So then you try again and its the same thing. Well then you end up having to restart your game. I had contacted them about a refund since it was doing that. All they did was tell me one way to fix it and if that didn't work than there could be a game trade. That's not what I wanted; if one of their games does this than most of them probably will as well. I would steer clear of them.
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