Genuine People

The prices are steep which leads you to believe that the quality will deliver. I paid $200 for a purse which I believed to be leather but it is faux at best. Most the clothing in unlined and poorly stitched. They run sales so that you can't return things not because they are actually offering a discount. Customer service is horrible. AVOID AT ALL COSTS - they are featured in a lot of fashion blogs but listen to all of the awful review of this company. A nice website and photographs does not equal a good company.

The red blazer and matching trousers were something Id been eyeing for a while post the holidays. I finally decided to make the purchase and I am IN LOVE. The blazer is cut perfectly and fits like a glove. Its amazing with the pants and paired with other pieces (striped pants & jeans too!)l. I always get compliments when I wear it. The pants are adorable and when worn together, whats better then red from top to bottom! It's my fave statement look right now. I am giving 4 stars because the pants could fit my booty (I have one) a slight bit better!

Love loved my new Christmas coat! It's so comfy but super stylish. Love the versatility of it! It can be layered with so many colors and really brings the outfit together. I had to get a smaller size and the customer service was off the hook! Love talking to real humans who actually care about you and want to make sure you have the best experience! Will def be shopping here again!

I recently bought a blush colored blazer, wrap skirt and purse from Genuine People. You know when an article of clothing has a little weight to it due to a nice, quality fabric and lining? THAT. The skirt is perfectly fitted and I get tons of compliments. I'm 5'8" and the flare hits me at the perfect height. The jacket is just as pictured (which can be a tricky color to get right) and I find myself wearing it 100 different ways. So worth it, will buy from them again.

I bought 2 sweaters on sale (at $90-100 range) because the material description say wool-acrylic-mohair blend. I was suspicious of sizing so I chose the oversized style. Took 3 weeks for them to arrive, which I expected as they came from China.

The sweaters were warm, but definitely not as stylish as the photos. They were also HORRIBLY itchy and smelled SUPER WEIRD (like gasoline!). The itchiness went away after I soaked them for 3 times. For the smell, I had to use up a bottle of cheap vodka to neutralize, then sprayed them with perfume over and over again until the sweeter scent stuck.

Please save yourself from purchasing anything from this website. They claim that they are based in CA but I believe they are actually based in China. Purchased a Pink Blouse on SALE for almost $90 when I opened the bag I was baffled. The quality of the item is HORRIBLE. I could have bought a blouse from H&M for much much better quality and price. It is almost unwearable. Do not believe the pictures, they are deceiving.

I absolutely love this top! Its a statement piece and looks and feels high quality. Im giving 4 stars because shipping took a little longer than expected but the customer service was really helpful and made the experience and totally positive one. Would definitely buy from this site again!

I don't normally write reviews, but after my experience I wanted to give some kudos to Lucy! She was amazing with finding my right size in a coat and skirt. Their sizes can vary but their support team was so helpful they put my mind at ease. Great quality and super unique items. I can't wait to shop again.

Thanks Lucy for making my experience so amazing!

I recently purchased a cute turtle neck crop sweater and a pair of slip on heels and couldnt be more pleased! The sweater is cozy, high quality material and fits nicely. The shows are good material and fit true to size. I just found this site and really love their stuff. Its funky, chic and elegant. I also had to return an item and customer service was awesome, professional and efficient! Highly recommend!

I purchased a tan coat after Christmas. The quality is great and it goes really well with almost any outfit. Very satisfied with the purchase and not to mention their customer service! Every staff that I connected was very nice and I would definitely do more shopping with them. Highly recommended!

I bought a sweater from Genuine People (GP) last month and wasn't too sure what size would work best for me. Fortunately, GP is one of the only online clothing brands I have found on Instagram that has an actual telephone customer service line. I gave them a call and they helped me decide on what size would work best for myself! It fits wonderfully thanks to their help and input!

I ordered an item and was not notified that it would be coming from China until I paid for the item. I placed the order at the beginning of February and cancelled my order within minutes of placing it, because it would not be shipped in time. I'm still waiting for my refund. They claim that they've refunded my money and yet it's almost 30 days later and I'm still waiting for my refund. Poor customer service! Will never order from them again

My daughter gifted me with a beautiful cashmere coat for xmas! I had to return it because it was too large! They had a real person in customer service and she was soo helpful and professional! I am now a big fan of Genuine People and will definitely recommend this online company to my friends!

This website is a scam, I waisted 200 bucks on a dress I stalked for months & it turned out to be totally unwearable. The fabric was thin polyester, all the details, including metals uses in the garment feel cheap. I was extremely disappointed. Zara quality at ten times the price.

I was so happy with my experience with Genuine People. I have been looking for a wool coat for awhile now and I found so many great options on their site. They were very patient with me as I was indecisive at first but I landed on a beautiful coat and I get compliments on it wherever I go. I really appreciate their customer service and personal touch, I look forward to buying another item soon!

Saw this site through social media and really loved the look of one of their coats, so I waited a bit and it ended up actually going on sale! Score, right? Wrong. For the huge amount I still had to pay POST sale discount, this was a huge fail in all aspects. It took forever for the item to be shipped, even longer for it to arrive. When it finally did arrive I was shocked to see how poor quality of an item I had ordered. The item looks cheap in every aspect, the material, the stitching, the hardware everything was off and cheap. Im furious because I didnt even pay full price for the item. Based on the other reviews this is not out of the ordinary! Never again, do not recommend!

I returned several items and found that weeks later I never received the refund. I had to email customer service who then acknowledged that for some reason they never gave the refund and then promptly issued the return. But who wants to go through that? Check their credit card statements, email, ugh what a pain. I would prefer to give my business to a company that doesnt just let refunds that fail to make it their customer slide.

I have been waiting for my package for more than 15 days, and I still haven't received it. I tried to contact customer service, and only get an automated message without any solutions or information provided. Definitely the worst customer service and shipping service ever!

I'v made five purchases from Genuine People over the past year and time and again was very impressed by the quality, style, and level of customer service.
My last purchase was a bit frustrating since I purchased a pre order item that was kept being pushed back in production, so instead of waiting 14 days for my item to ship I had to wait about a month. Once ready to ship Genuine People upgraded my order to overnight shipping, which was super thoughtful. I finally received my purchase and it was well worth the wait! The quality is fantastic, size and fit is exactly as described. I've been wearing my leggings to work, yoga and on the weekends, so versatile! Thanks Genuine People I look forward to shopping with you again!

They don't advertise the return policy, basically you can only get a credit if you buy something on sale, which is almost everything. Clothes are cheap and I've seen the same stuff on other sites for way less money. I just used my credit and will never buy from
These people again.

Purchased a silk dress to wear on NYE. They expedited my shipping free of charge which was so nice. Love the dress, it is so elegant and extremely flattering, and I received compliments all night. Will definitely be purchasing again!

I have shopped with Genuine People many times and I adore their clothes. Some really cool unique pieces (the quilted down jacket is one of my favorites). I have asked them to change orders sometimes or apply a discount if I forget and they always do it. Also shipping time is now much quicker since 2017.
Big fan.

I ordered a leopard scarf and waited 4 weeks for it to arrive. I was shocked at the quality and over all appearance of the scarf. It does not look like the picture online and is made of a cheap loomed acrylic material. I paid $45 for the scarf (+ 5.95 shipping) and it looks like something you could find at a dollar store. Read their fine print... NO RETURNS!
Ripped off.