• GlobalRose

GlobalRose

Overview

GlobalRose has a rating of 4.5 stars from 1,000 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, perfect condition, and beautiful roses. GlobalRose ranks 3rd among Flower Delivery sites.

  • Service
    32
  • Value
    36
  • Shipping
    36
  • Quality
    34

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 85.7%
Positive
570
Neutral
51
Negative
44

Instant Feedback

3,750 reviews

56
See all photos

What reviewers want you to know

Positive highlights

  • If you are looking for a great customer service and a beautiful rose.
  • Had to change my delivery date and they helped me quick and easy.

Critical highlights

No critical highlights yet

How would you rate GlobalRose?
Top Positive Review

“Great Quality, Service and Affordability!”

Isaiah S.
4/29/24

I have used Global Rose for over 5 years now, and they have unequivocally provided me with a superior customer service experience. I've tried other vendors in the past and Global Rose is far above them. As an incredulous person, I was skeptical of the promise of Global Rose, but my orders have always been on-time and exceptional quality! Thank you for making the special occasions in my life more memorable! If you're reading this and vacillating over whether to support Global Rose with your business, don't hesitate any longer. I wish I would have known about Global Rose 10 years ago.

Top Critical Review

“Poorly serviced by FedEx”

Sharan H.
5/5/24

FedEx had my bulk order of roses on a truck from 8 AM to 8 PM and never delivered it to my house. It came the next morning by noon which was a day late. I arranged the flowers on Saturday and it is Monday and they're already dying, even though I followed all the directions. I have used Global Rose for many years and I'm going to have to reconsider whether I use them again.

Reviews (1,000)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (110) delivery date (32)
Thumbnail of user yahwehisalvation
1 review
0 helpful votes
April 29th, 2024

I have used Global Rose for over 5 years now, and they have unequivocally provided me with a superior customer service experience. I've tried other vendors in the past and Global Rose is far above them. As an incredulous person, I was skeptical of the promise of Global Rose, but my orders have always been on-time and exceptional quality! Thank you for making the special occasions in my life more memorable! If you're reading this and vacillating over whether to support Global Rose with your business, don't hesitate any longer. I wish I would have known about Global Rose 10 years ago.

Products used:
Flowers

Service
Value
Shipping
Returns
Quality
Thumbnail of user linap62
Lina P. – GlobalRose Rep

Dear Isaiah. Thank you so much for your loyalty and kind words! We're honored to have been a part of your special occasions for over 5 years. It's wonderful to hear that we've consistently provided you with exceptional service and quality flowers. Your satisfaction is our top priority, and we're grateful for your trust in us. If you ever need anything, we're always here for you!

Thumbnail of user averyt53
1 review
0 helpful votes
March 16th, 2024
Verified purchase

We ordered 200 long stem white roses. They were absolutely stunning. Came on time, not a single bad flower or broken stem. Highly recommend and will be buying in the future.

Service
Value
Shipping
Quality
Thumbnail of user linap62
Lina P. – GlobalRose Rep

Thank you for your review! We're happy we could meet your expectations. Your recommendation means the world to us, and we look forward to serving you again in the future!

Thumbnail of user sarahb3588
1 review
0 helpful votes
April 4th, 2024
Verified purchase

I delivered these flowers to staff at an Elementary School. The flowers bloomed nicely and the school staff really appreciated the kind gesture. I dressed them up individually with bows and a color assorted the single rose sleeve. It was a sweet touch. These are great quality roses and stayed intact all the way to North Carolina. Thank you.

Service
Value
Shipping
Quality
Thumbnail of user linap62
Lina P. – GlobalRose Rep

Thank you for sharing your wonderful experience! We're happy that the flowers brought joy to the Elementary School. If you ever need more flowers or assistance in the future, we're here for you. Happy spreading joy with Global Rose!

Thumbnail of user sandyl513
1 review
0 helpful votes
April 15th, 2024
Verified purchase

My son was getting engaged in a different city from where I live. We had little time to plan and wanted roses to add a beautiful touch to the room. I have never ordered flowers in this manner but figured I would give it a try. The flowers arrived on time--and were magnificent. They were open but actually fully opened up a day or two later. They were perfect and this was a great experience.

Thumbnail of user linap62
Lina P. – GlobalRose Rep

Congratulations on your son's engagement! We're honored to have been part of such a special moment in your lives. Thank you for trusting us with your order, and we're glad to hear that the roses arrived on time. We hope to serve you again in the future!

Thumbnail of user jimb3056
1 review
0 helpful votes
May 8th, 2024
Verified purchase

I use GlobalRose's regularly. At least 4 times a year. I have for at least three years now. The delivery has always been on the day requested before noon. Price is very competitive. I've ordered many different varieties of flowers and have always been satified except once. They immediately made the the situation right. I highly recommed GlobalRose's for all your floral needs.
I particularly like the snapdragons and spray carnations and roses! Buy with confidence!

Reason I chose this business:

Repeat Satisfied Buyer

Thumbnail of user linap62
Lina P. – GlobalRose Rep

Thank you so much, Jim, for your glowing review and your continued trust in Global Rose! We greatly appreciate your loyalty over the past three years. We're happy that our delivery has consistently been on time and that you've been satisfied with our competitive pricing and wide variety of flowers. We're committed to ensuring your satisfaction and will always make things right if there's ever an issue. Looking forward to serving you with more snapdragons, spray carnations, and roses in the future!

Thumbnail of user sharanh7
1 review
0 helpful votes
May 5th, 2024
Verified purchase

FedEx had my bulk order of roses on a truck from 8 AM to 8 PM and never delivered it to my house. It came the next morning by noon which was a day late. I arranged the flowers on Saturday and it is Monday and they're already dying, even though I followed all the directions. I have used Global Rose for many years and I'm going to have to reconsider whether I use them again.

Products used:
Roses

Service
Value
Shipping
Quality
Thumbnail of user linap62
Lina P. – GlobalRose Rep

Dear Sharan,
Thank you for your order. We are very sorry to hear that FedEx didn't deliver the flowers on time, and we wish you had reached out to us as soon as you noticed the delay so we could have inquired FedEx about your package and instructed them to deliver your order within the next day. Unfortunately, we don't have any communication regarding your order.
We kindly inform you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!

Thumbnail of user havena6
1 review
0 helpful votes
May 4th, 2024
Verified purchase

I waited until last minute to make this purchase, but it really couldn't have been easier. They were delivered on the day I needed (next day shipping.) so 10/10 for that alone, but the roses came in in excellent shape and my mom could not have been more surprised but excited. Worth it. I'd use them again. Without a doubt.

Reason I chose this business:

GlobalRose was one of two places I could find a 50 rose bouquet in orange. They were the only option for last minute delivery.

Thumbnail of user linap62
Lina P. – GlobalRose Rep

Dear Haven. We're so glad we could help make your surprise for your mom a success! Providing ease and ensuring timely delivery are our top priorities. Thank you for choosing Global Rose, and we look forward to serving you again in the future!

Thumbnail of user kims2768
1 review
0 helpful votes
April 24th, 2024
Verified purchase

I have been shopping here for a few years. Great value and service! Always beautiful roses, great price and delivered on time. One complaint, I am the purchaser, Kim Stead, and I always purchase these as gifts. When the roses arrive, the recipient has no idea who they're from. There is no indication of the sender or my message. This is an annoying issue that needs to be resolved. Thank you!

Thumbnail of user linap62
Lina P. – GlobalRose Rep

Thank you for being a loyal customer, Kim! We're happy to hear that you appreciate our roses and service. We apologize for the inconvenience regarding the lack of sender information. Your feedback is valuable, and we'll work to ensure that future deliveries include your message, thank you for bringing this to our attention. We appreciate your understanding and look forward to serving you better in the future!

Thumbnail of user colleenw347
1 review
0 helpful votes
May 8th, 2024
Verified purchase
• Updated review

The website was very easy to use
I enjoyed my experience but wished I had more red and pink carnations than white.

Reason I chose this business:

The bulk flowers were reasonably priced and available promptly. They came right to my door and were healthy.

Thumbnail of user linap62
Lina P. – GlobalRose Rep

Thank you for your feedback! We're glad to hear that you found our website easy to use and that you enjoyed your experience. We appreciate your suggestion regarding the carnation colors, and we'll take it into consideration. If you ever need assistance with your order or have specific preferences, feel free to reach out. We're here to help!

Very easy web site to use
April 22nd, 2024
Verified site experience
• Previous review
Thumbnail of user nancyr2492
1 review
0 helpful votes
April 8th, 2024
Verified purchase

I ordered flowers from 4 different sources for a baby shower - thinking if one or 2 sources were not of good quality I'd have other flowers that would be ok. Global Rose packs every flower with care and they come well-protected, fresh and beautiful. I am so pleased with how they look. If I every have to do a bulk order again - I will use Global Rose

Thumbnail of user heleno730
1 review
0 helpful votes
April 17th, 2023
Verified purchase

So far so good. It will need to arrive the 21st of April. That is crucial. Thank you

Reason I chose this business:

Found through amazon but went direct :)

Thumbnail of user linap62
Lina P. – GlobalRose Rep

Hi Helen, thank you for taking the time to leave us a kind review. We truly appreciate the support and we hope everything went smoothly

Thumbnail of user susannap31
1 review
0 helpful votes
February 20th, 2024
Verified purchase

Loved the beautiful combination of colors. 10/10 would buy again, this is my second year in a row getting valentines flowers for an event and it's great quality!

Reason I chose this business:

It’s cheaper

Thumbnail of user linap62
Lina P. – GlobalRose Rep

Thank you so much for your kind words! Your satisfaction is our top priority, and we're grateful for your continued support. We look forward to serving you again!

Thumbnail of user michelleb4859
1 review
0 helpful votes
February 14th, 2024
Verified purchase

I have now ordered twice from Global Rose and will do so again in the future. They always arrive on time and are packaged well. Love them.

Thumbnail of user linap62
Lina P. – GlobalRose Rep

Thank you for being a loyal customer! We're happy to hear that you've ordered from Global Rose twice and plan to do so again in the future. We appreciate your support and look forward to serving you again soon!

Thumbnail of user juliannem71
1 review
0 helpful votes
March 31st, 2024
Verified purchase

I placed the order online Sunday night and delivered Thursday as promised.They were so robust and so fresh.I decorated the cross with the 100 carnations at my church for Easter. So beautiful! 😍

Service
Value
Shipping
Quality
Thumbnail of user linap62
Lina P. – GlobalRose Rep

Thank you! It's wonderful to know that they arrived fresh and on time for your event. If you ever need flowers for future occasions or have any questions, feel free to reach out. Thank you for choosing Global Rose to be a part of your Easter celebration!

Thumbnail of user robertaj72
2 reviews
0 helpful votes
February 14th, 2024
Verified purchase

I enjoyed the experience of ordering the red roses for Valentine's Day. Each family in our Church is responsible for furnishing flowers for the altar one Sunday per year. I always have the Sunday BEFORE
Valentine's Day---knowing I will have pretty roses to celebrate the day! My husband always bought me
Roses for Valentine's; now that he is gone, I still have the roses to remember him by.

Reason I chose this business:

I have always ordered flowers through my Sam's Club, and whomever they use for live flowers.

Thumbnail of user linap62
Lina P. – GlobalRose Rep

We're deeply touched to be a part of such a meaningful tradition in your church. It warms our hearts to know that our red roses bring joy and memories, especially on Valentine's Day. Thank you for choosing Global Rose.

Thumbnail of user lakeishaa18
1 review
0 helpful votes
April 17th, 2024
Verified purchase

The roses are absolutely beautiful! They arrived on time and still offer beauty after one week. Many people thought I purchased the roses from a local florist. Will definitely use GlobalRose in the future.

Thumbnail of user linap62
Lina P. – GlobalRose Rep

Thank you for choosing Global Rose and for sharing your positive experience. We're committed to providing top-quality flowers and excellent service. We look forward to serving you again in the future!

Thumbnail of user grays32
1 review
0 helpful votes
April 1st, 2024
Verified purchase

I purchased these for a birthday gift. My friend loved them. They were delivered in great condition, fresh and beautiful! I have ordered from Global Roses before and will do so again. Great product!

Thumbnail of user linap62
Lina P. – GlobalRose Rep

Thank you for being a loyal customer! We're happy to hear that your friend loved the birthday gift and that the flowers met your expectations! Your satisfaction means the world to us, and we look forward to serving you again in the future.

Thumbnail of user susyt6
1 review
0 helpful votes
February 19th, 2024
Verified purchase

Good service. I tried to be nice by writing a review, but now I'm actually getting penalized with a minimum review length. Hopefully, this will finally meet the requirement so I can move on with my day. Thanks for the roses!

Thumbnail of user linap62
Lina P. – GlobalRose Rep

Thank you for taking the time to leave a review! We appreciate your feedback and your experience with us. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to help, and we're grateful for your support!

Thumbnail of user julias1238
1 review
0 helpful votes
March 27th, 2024
Verified purchase

All 900 long stemmed carnations in assorted colors are beautiful and arrived on time. Impressed with the care in packaging.
Very happy and will order again.

Thumbnail of user alexisf395
1 review
0 helpful votes
April 13th, 2024
Verified purchase

I ordered 200 carnations, and they all arrived in a super sturdy box. They were absolutely perfect! Healthy and even hydrated enough to sit in the box for two additional days before displaying them. Great product!

Thumbnail of user linap62
Lina P. – GlobalRose Rep

We're happy that the carnations exceeded your expectations! Thank you for choosing Global Rose for your floral needs. If you ever need more flowers in the future, we'll be here to assist you.

Thumbnail of user marcieh55
1 review
0 helpful votes
May 5th, 2024
Verified purchase

Shipping was a little hard on them. Too many days in the heat. Hoping they last at least a week though. We will see. They came back to life once in water.

Thumbnail of user linap62
Lina P. – GlobalRose Rep

Dear Marcie. We're sorry to hear about the shipping conditions affecting your flowers. Thank you for letting us know. But do not worry, with appropriate care, you can bring them back to looking great within the next 12 hours. If you have any concerns or need further assistance, please don't hesitate to contact us. Your satisfaction is important to us!

Thumbnail of user paw1
2 reviews
0 helpful votes
February 22nd, 2024
Verified purchase

I was hesitant to order from Global Rose from some of the reviews but Global Rose was one of the only websites that had the flowers I needed for my grandpa's funeral arrangements. Luckily, everything came in on time, was well packaged, and the quality was great. Usually wholesale stores nearby have low quality leather leaf but Global Rose provided some great quality ones. The yellow roses were also very beautiful and as vibrant as the photo online. The baby's breath was extremely fresh and super soft! Thanks Global Rose!

Thumbnail of user linap62
Lina P. – GlobalRose Rep

We're deeply sorry for your loss and extend our heartfelt condolences. Thank you for giving us the opportunity to serve you during such a difficult time. We're glad to have provided the flowers you needed for your grandpa's funeral arrangements. It's rewarding to hear that everything arrived on time, well-packaged, and of excellent quality. Your satisfaction means the world to us. If you ever need assistance again, please don't hesitate to reach out. Wishing you comfort and strength during this time.

Thumbnail of user laurenp837
1 review
0 helpful votes
March 21st, 2024
Verified purchase

Thank you! Roses were beautiful and they were handed out at our Women's History event to the associates.

Thumbnail of user leonidb13
1 review
0 helpful votes
April 2nd, 2023
Verified purchase

I think you can pack different roses because I need to do one bouquet by myself it's not easy and spent a lot of time and

Thumbnail of user samanthae507
1 review
0 helpful votes
April 25th, 2024
Verified purchase

Everything was delivered as expected. Roses plumped up well after being put in water. Eucalyptus in perfect condition.

Thumbnail of user linap62
Lina P. – GlobalRose Rep

Thank you for the review! We're happy to meet your expectations and glad to hear your roses plumped up beautifully. If you ever need more flowers or assistance, we're here for you!

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.

Business History

Global Rose was established in 1999 as an online fresh flower company serving the United States market. Our farms have been cultivating flowers for over 40 years over 125,000,000 stems sold. Global Rose products have been used in more than 150,000 special events and over 100,000 jubilant brides have been able to enjoy our flowers. We grow 90 different rose varieties and offer almost every type of flower available in different quantities to meet your needs. Years of experience growing flowers coupled with our established sales force enables us to guarantee a high-quality and consistent product that is shipped directly to your doorstep.

Company Representative

Thumbnail of user linap62
Lina P.
Customer Service Director
Typically responds within 3 days

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