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Gordon Electric Supply has a rating of 4.8 stars from 80,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gordon Electric Supply most frequently mention customer service, good price, and part number. Gordon Electric Supply ranks 2nd among Electronic Component sites.
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Overall good. I wasn't sure exactly when it would be delivered, but it arrived close to the estimated delivery date.
Placed an order for 5 wall plates, 4 switches and 6 light bulbs on 5/18. Order sat for 2 weeks before they did anything. Ship date is listed as 6/1, but UPS label not created until 6/5; item not in UPS hands until 6/6. And I paid $14.40 of "freight" for that $35 order that probably weighed less than 2 pounds. They obviously don't care about retail orders placed on the web. Their unit prices were good, and they had items I couldn't find on Amazon, but I'll look for another vendor before I use them again.
The product was easy to identify on-line, get a price and stock position, and delivered as promised with tracking information...
Absolutely horrible business model - we placed an order for a part to fill a client's order of ours. 1 week later, I contact GES to see what's going on and they cancelled the order saying they couldn't get the part in. Is there not a simple check for inventory when the order is placed? We waited a week to find this out now we don't have that time to find a replacement! Absolutely horrendous customer service rep Catt.
Tip for consumers:
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Overall good. I wasn't sure exactly when it would be delivered, but it arrived close to the estimated delivery date.
We love gordon electric making it possible for us to keep our vintage outdoor lights thanks to their inventory.
I ordered this unit on a Monday, it arrived Tuesday. No muss, no fuss, installed and working properly. Thank you!
Found the specialty item I needed fairly quickly - was unable to find on that bigger shopping site! Just what I needed and shipped fast.
Very happy to find the globe light bulbs at Gordon Electric Supply. The price was great so I bought 8 of them.
Upon installing one of the bulbs that I received it turned out not to be working. I immediately called the company and spoke with Ashley who apologized and told me she would send out a replacement as soon as it was restocked. Ashley did not give me the "3D" questions she just told me they would replace it without any problem.
I will definitely recommend this company to any of my friends and family. Kudos to a company who had a real live person answer the phone and take care of my problem without any hassle. This is customer service that keeps customers coming back and I certainly will.
I couldn't find this anywhere in my state but found this available. I called to make sure and they were able to ship it out next day. I got it just two days later. Great customer service for sure
I had a great experience. The parts were easy to order and I received them in a timely manner.
The service was great. Good communication with the customer.
Ordering was easy and delivery was timely. Website was fast and easy.
Item was just what we needed and promptly delivered. Great service. Thank you!
Shipped promptly. Parts exactly what I ordered. Fit perfect! Made my electrical inspection. Thanks!
Order arrived in a timely manner. Great Price! Excellent purchase experiance.
My experience was positive. I called the technical department they explained what I needed and my order went smoothly and received on time.
Due to the high cost of shipping, this order was cancelled. Your customer service team was great to work with on this order.
I just ordered the light bulbs as the spare ones.
The order was delivered to me in good condition.
Once again no issues as always easy order easy payment always find the right product
It was great from the person that answered the phone to the person that took my order, all the way to the delivery.
Shipping is expensive and service is great overall.
I have been extremely satisfied with the service and the products that I have received from Gordons
My experience was very satisfying from the order to delivery. While the box my part was in was damaged on the outside the part was not damaged.
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