• Group Go Go

Group Go Go

Is this your business?

Overview

Group Go Go has a rating of 1.3 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Group Go Go most frequently mention credit card problems. Group Go Go ranks 745th among Discount Shopping sites.

  • Service
    8
  • Value
    6
  • Shipping
    4
  • Returns
    4
  • Quality
    3
See all photos
How would you rate Group Go Go?
Top Positive Review

“Made a happy purchase”

Ava K.
9/13/21

Made a happy purchase! Easy to navigate with easy on the eyes visual, plus a good selection of vendors and items that i was interested in.

Top Critical Review

“SCAM!”

Anita E.
11/4/21

They list products that match your search - not that they actually have - at a great price. After you enter your name, address, phone #, credit card information, etc., you will be charged, then credited. I'm sure they are selling the information they obtain! I tried to chat and was told that my concerns would be forwarded to a supervisor (never happened). I would leave NO STARS if I could!

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user anitae92
1 review
6 helpful votes
November 4th, 2021

They list products that match your search - not that they actually have - at a great price. After you enter your name, address, phone #, credit card information, etc., you will be charged, then credited. I'm sure they are selling the information they obtain! I tried to chat and was told that my concerns would be forwarded to a supervisor (never happened). I would leave NO STARS if I could!

Products used:
None - they advertised it, but didn't have it!

Service
Thumbnail of user johnnyk81
1 review
5 helpful votes
October 22nd, 2021
Verified purchase

Zero customer support. I ordered two items that were refunded the next day with no explanation. These items remain listed as IN STOCK on their website. The company has not responded to my emails or messages submitted via their website. Their listed phone number *******527‬ is not a working number. A second number I found for this company *******891 does not allow you to leave a message. The listed address for the company is a residential home. BEWARE.

Service
Value
Thumbnail of user christinel1045
1 review
18 helpful votes
September 23rd, 2021
Verified purchase

This company stole my credit card information. I tried to buy a lunch box for my daughter and the charge never appeared on my credit card BUT, then a few days later I was charged for a metro pcs bill and 100 in Chick Fila LA. I saved the screenshot of the purchase and now I'm involving every type of authority I can! DO NOT BUY FROM THIS WEBSITE. PUTTING THEM ON BLAST TO MY 30,000 FOLLOWERS AS WELL!

Thumbnail of user dellap28
1 review
1 helpful vote
February 23rd, 2022
Verified purchase

I will never order anything from you again because I spent close to $80.00 for my Grandsons Christmas never got them 2 tow trucks never got My money back could never get you to reply to my emails phone was a joke also this is just a scam if you ask me you can still reach me at *******@yahoo.com if you want ro make it right but I will not hold my breath for a reply Della Pitts

Thumbnail of user lehanat
2 reviews
6 helpful votes
October 24th, 2021
Verified purchase

If you order a product you can't log in confirming they don't respond chat questions feels like they stole my money links go to other web addresses having nothing to do with my purchase see other complaints they canceled orders not reliable see other complaints used credit card number later on towards other unauthorized purchases

Thumbnail of user andyg271
1 review
3 helpful votes
November 9th, 2021

Tried to make a purchase. They ran my card and then refunded the next day with no reason for refund. I emailed them and said they didn't know why the card wasn't accepted and to contact my bank. Then received a weird low amount charge from Google the same day. After researching online, others had this same issue with a refund received to have their credit card information stolen and fraudulent charges made a few weeks later. Their address states Sunrise, Florida, but their credit card charges is processed from San Diego as a grocery store. Do not purchase from this company. SCAM

Service
Value
Shipping
Returns
Thumbnail of user dons838
1 review
1 helpful vote
November 12th, 2021

Placed an order on 11/02/21. Order was cancelled by Group Go Go on 11/04/21. On 11/11/21, I was notified by my credit card company that my card had been used somewhere in Indiana. (I live in Tennessee.) Can't say for sure that the fraud was related to Group Go Go but they were one of only a few places (and the only online place) out of the ordinary that my card was used recently.

Service
Thumbnail of user avak30
2 reviews
1 helpful vote
September 13th, 2021

Made a happy purchase! Easy to navigate with easy on the eyes visual, plus a good selection of vendors and items that i was interested in.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesm5520
1 review
7 helpful votes
October 3rd, 2021
Verified purchase

I've tried ordering from this company's website twice now and both times my order was canceled and $ refunded w/o any communication as to why this was done? I tried to reply to the refund notice I received and it was rejected as being a non mail receiving address...

Tip for consumers:
Don't waste your time like I did. Tried to order from this site 2x and wasted over a week only to receive an email stating order canceled and $$ refunded!

Products used:
None. My order got canceled twice with no explanation...

Service
Value
Shipping
Returns
Quality
Thumbnail of user garyw974
1 review
9 helpful votes
September 8th, 2021

Placed order never received it, tried to call support number is disconnected. Went online for support waiting over 40 minutes and received no response

Tip for consumers:
Don't it is a scam

Products used:
None, never received order

Service
Value
Thumbnail of user efrainr41
1 review
18 helpful votes
July 31st, 2021

Group Go Go takes all your information and payment, then suspiciously cancels your order the next day. Their prices are too go to be true, and their customer service reeks of scammers.

Tip for consumers:
Avoid these scammers.

Products used:
I tried to purchase the Spirit Island board game. It's a scam.

Service
Value
Shipping
Returns
Quality
Thumbnail of user barryf229
1 review
0 helpful votes
October 5th, 2022

I purchased an item from them, they took my money. The item never arrived. Unable to send them an email and no help from the Website, no customer service or phone number.

Thumbnail of user chandar13
1 review
14 helpful votes
October 7th, 2021
• Updated review

Well they charged 15 $40 walmart egift cards to my account! $600 they stole from me. FRAUDS! DO NOT DO BUSINESS WITH THEM

Possible scam
September 14th, 2021
• Previous review

I got confirmation for my order on September 12 and then they cancelled the order on September 14. No explanation. Read reviews on another site. They take your credit card info, cancel your order and then use your information at a later time.

Service
Value
Shipping
Returns
Quality

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1.3
13 reviews
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