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I purchased MS Office Professional as a download for Win 10. Install did not work and received error codes. Customer service was unprofessional and offered no refund options. I ended up having to rebuy from MS (what do you know the install worked perfectly this time around). I'm bitter as I'm out $129 and hate bad customer service. Stay away... never again will I buy from a non-name brand vendor.
I was dumbfounded when I paid for software by checking out with PayPal with an automated invoice, and found my payment went to a lady's name. No company name. In addition, the payment is showing as "Unclaimed", which means this lady does not even have a PayPal account yet! Very concerned that this is a scam. Prices too low. Payment going to "Michele Smith", and worst of all NO INSTANT DOWNLOAD PROVIDED! Normally when purchasing instant download software, I am automatically redirected back to the website after making payment to view my key code. That did not happen, and I did not get an email with the code.
Very unprofessional company in my humble opinion. So far, not impressed at all, and very worried I was scammed. Glad I used PayPal at least. Since it was an invoice I paid, whether to an individual or a company, they will back me.
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