Harry's has a rating of 2.8 stars from 2,923 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Harry's most frequently mention new blades, gillette fusion, and poor quality problems. Harry's ranks 1st among Shaving sites.
This company responds to reviews on average within 1 hour
I have a recurring subscription to Harry's and usually get their razors and their new deodorant. I like the stone and redwood scents and they actually work! I also live life on the wild side and sign up to receive a mystery item with my order. They're a great way to try out products for just 5 bucks (plus if you don't like it, you can request a refund). Also, their customer service is really good as well. If you email in, you get a personal email back from a real person that you can reply to! Great work, Harry's
About 1 month ago I received an offer from HARRY'S offering me a razor blade and shave cream for $5.00. I paid/ordered the promotion. This morning I woke up and checked my bank as I always do, and saw a debit for $24.00 and when I dug a bit deeper I see that HARRY'S had placed me on "Auto-Ship" and that the payment was in process. I don't even know what HARRY'S is Auto-Shipping me. Please know that I did not sign up for anything other than the $5.00 promotion. I sent HARRY'S an email this morning but so far in vein -- no answer. The razor's shave was just OK, not great. A product that I would not repurchase. Now after the unwanted "Auto-Ship" issue I will NEVER buy a HARRY'S product again!
About 1 month ago I received an offer from HARRY'S offering me a razor blade and shave cream for $5.00. I paid/ordered the promotion. This morning I woke up and checked my bank as I always do, and saw a debit for $24.00 and when I dug a bit deeper I see that HARRY'S had placed me on "Auto-Ship" and that the payment was in process. I don't even know what HARRY'S is Auto-Shipping me. Please know that I did not sign up for anything other than the $5.00 promotion. I sent HARRY'S an email this morning but so far in vein -- no answer. The razor's shave was just OK, not great. A product that I would not repurchase. Now after the unwanted "Auto-Ship" issue I will NEVER buy a HARRY'S product again!
Products used:
Not sure. The unauthorized/unwanted Auto-Shipment has not yet arrived
... and this is the best blade I've ever used for it's price. The Shave Gel is a good complement, I'm a lather guy. I'm not sold on the Shampoo with Conditioner, too much conditioner for my grey head. Excellent customer service when they helped me with a special request and quick delivery for vacation. For me, overall Harry's is a winner.
They lost me when they went Woke! Go Woke Be Broke! Blades don't last very long, I wasn't liking Harry's products much before other than the fact that it's cheap but then, when I heard of the story with the Daily Wire, I boycotted Harry's and Gillette! I encourage you to do the same! Stop the normalization of woke practices like Drag Queen Story Hour and the like! Wake Up America! Let's be the Light to Other Nations. Bring up our children to be the best. God Bless America.
Tip for consumers:
I threw all of their products that I purchased in the trash after their recent Woke transsexual Ad Campaign.
Products used:
Stainless steel shave handle, shaving cream, and blades. Also purchased a second handle was not the greatest quality.
For the first two years the blades seemed to be really sharp, now I find that I have to shave over the same area 2-3 times in multiple directions to get a clean close shave. Even then by mid afternoon it is rough.
That definitely isn't the experience we want you to have with our Blades, Ron. Please feel free to give us a call at 1-888-212-6855. We're here to help!
Years ago I was sold on Harrys because the quality and durability of the razor was great. I was then able to get at least 10 days on a blade and I hardly ever cut my face when doing so.
Now disappointment has set in. I am lucky to get 4 shaves from a blade { usually 2-3} and I ALWAYS nick my face with a new blade in.
I am very disappointed and when my blades run out, I will try a different company. Bye Harry!
Tip for consumers:
not sure
Products used:
Shaver, face wash
Thanks for taking the time to leave your review, Mark. We're always looking for ways to improve and we'll be sure to pass this along to our Product Development team. We design and manufacture our blades at our own German factory and sell them directly to you. All of our blades go through the same quality control processes and we want to assure you that nothing has changed with our blades. If you have any further feedback or questions we'll be happy to chat. Please feel free to reach out to us at help@harrys.com.
All the best,
The Harry's Customer Experience Team
I have a recurring subscription to Harry's and usually get their razors and their new deodorant. I like the stone and redwood scents and they actually work! I also live life on the wild side and sign up to receive a mystery item with my order. They're a great way to try out products for just 5 bucks (plus if you don't like it, you can request a refund). Also, their customer service is really good as well. If you email in, you get a personal email back from a real person that you can reply to! Great work, Harry's
Products used:
Razors, body wash, antiperspirant, face wash, and lotion.
Both the products I purchases r good--face rub and combo shampoo/conditioner.
Also thank you for the spiff to try new products.
I've used Harry's razors, they were ok, not great but a decent value for the money. Now the company has been taken over by the radical left And I will never ever ever do business with them again.
My hubby got a starter set for Christmas but likes the razor he has, so he passed it on to me. I used it in the shower and I can't believe the amount of friction this thing creates. I've literally never had such an uncomfortable shave. I also cut myself in the back of my calf, that's hard to do, for the first time since I was a beginner leg shaver. My leg was not smooth after shaving, even with and oil to lubricate. I switched to the three day old, disposable, Gillette (3 blade) razor and got better results. Pretty pathetic.
Really sorry to hear that, Cora. If you shoot us an email at help@harrys.com we'll take care of you.
We have been customers for about a year and have never been disappointed. We had one issue and it was resolved immediately with no fuss or problems. They have excellent customer service and even email to ensure you received your package is perfect condition. I would highly recommend giving them a shot. I use their razors too and they last me forever. My husband shaves daily and the supple lasts about 3 months. Thank yiu Harry's team!
I wish I could give this product a -5 review. This product sucks! It always cuts you, you can only get 2-4 descent shaves out of it after those, this blade is useless! I switched over from Gillette shaves, the vibrating shaver. That brand/shaver I never had issues with. It never cut me & I could get 10+ shaves before having to even think about switching my blade. I only switched to Harry's because Costco had a great deal on it with I think 20-25 blades so I took the gamble. Never again! Back to Gillete I go! I shave 2-3 times a week & I swear to you 95% of the time using Harry's it cut my head, absolutely ridiculous. Please, even if they are giving this razor out for free, don't not accept it. It's one of the worst products ever! Hell I'd rather use the single blades 1990's blades instead of this crap! A 1 star is to damn good for this sorry excuse of a product.
We’re sorry you’ve had a poor experience with our product, Robert. That is definitely the last thing we would want. There are textures and angles involved with head-shaving that differ greatly from face-shaving. Since our blades were optimized for the face, that is what we recommend them for.
Your thoughts are important to us. Please send us an email at help@harrys.com if you’d like to chat a bit more about this matter.
All the best,
The Harry's Customer Experience Team
I like Harry's and the other products they sell, I have a normal beard.
However, I find that after 3 shaves, I have to replace the balde.
The shave I do get is very smooth, but as stated, after 3 shaves,
The blade bcomes dull.
Tip for consumers:
Make sure you did not sing up for automatic renewal.
Products used:
Shave gel and razer blades.
Thanks for taking the time to leave your review, David. We're sorry you've had this poor experience with our Blades. That defintely should not be happening. Please feel free to reach out to us at help@harrys.com so we can chat a bit more about this matter and get you looked after.
All the best,
The Harry's Customer Experience Team
Placed an order, received an email that it would be delivered within a specific range of dates. After even giving a grace period, I called just to find out it had not even been processed for shipping yet. Totally "Harry's" fault but they would not let me cancel the order to use funds to purchase my items somewhere else where I could get reasonable delivery.
Tip for consumers:
Don't do it!
Thanks for taking the time to leave your review, Bill. We're sorry you've had this poor experience, especially over the holidays. This is not typical of our service, and definitely the last thing we would want for our valued customers. Yes, unfortunately we were unable to cancel the order, as our system was unable at that point. Your account reflects that your refund has been processed, and we've placed a $10.00 credit on your account for all your inconvenience and frustration with this matter. Again, our apologies.
Please feel free to reach out to us at help@harrys.com should you have any further feedback or questions.
All the best,
The Harry's Customer Experience Team
Tried a side by side comparison with Bic and honestly, there was no difference. Actually, seemed like the blade went dull faster then the disposable. Seems more like a gimmick to sell their other overpriced products then to make quality. Thanks but I'm smarter then that.
Thanks for taking the time to leave your review, Raymond. We're sorry to hear about your experience with our blade cartridges! Rest assured, we really value your feedback and will be sure to pass it along to the wider team.
We understand that shaving is a personal experience and you have to use the the product that work best for you! We're here if you need to chat through anything in more detail.
All the best,
The Harry's Customer Experience Team
Bought Harry's and thought it was going to compare with my Gillette razors... it was a real disappointment... Gillette very rarely gave any nicks... Harry's left nicks all over like a road map... there it away after four days... Never again
We're always looking for ways to improve, and we're sorry to hear about your initial so-so experience, Bob. We’ve had some guys share similar feelings at first, only to tell us later that their shave drastically improved as they stuck with it. Sometimes it just takes a little time to adjust to the differences in a new system: it often really helps to experiment with the angle at which you're holding the blade and the amount of pressure you're using (too much or too little). Feel free to give us a call at 1-888.212.6855 we can chat more about what happened, and get you taken care of. That isn't the experience we'd like you to have with our products.
Cant fault them on presentation, fast shipping etc, but blade quality just isn't there. Tried for the first time today and it was like i was using a month old Gillette, dragged, couldn't get anywhere near a close shave and that's with a fresh blade.
We're always looking for ways to improve, and we're sorry to hear about your initial experience with our Blades, Cass. We’ve had some customers share similar feelings at first, only to tell us shortly there after that their shave drastically improved as they stuck with it. Sometimes it can help to experiment with the angle at which you're holding the blade, and the amount of pressure you're using (too much or too little). Of course, we appreciate you giving is a try. We'll definitely pass your feedback along to our team.
Who would do business with a spammer. Unsubscribe does not work.
I'm doubtful of the product quality. I see all the 5 star positive reviews that use so many superlatives and say the same things over and over. If you don't understand how such reviews are generated, do a little online research,
Sorry for any annoyance, Tim -- that's definitely not our intention. You maybe be receiving emails from one of our marketing partners, since you've unsubscribed from our online website. Please shoot us an email at help@harrys.com and we'll get you taken care of.
I tremendously enjoyed Harry's first generation blades. It was the best shaving experience for me because the razor glided so smoothly on my skin. Then the new generation blades arrived and my shaving experience has totally changed. The new blades are not very good as I cut myself few times with them, which had never happened with the first generation blades and I don't have a sensitive skin. I probably will not order from Harry's again and that's too bad.
We're very sorry to hear that you aren't liking the Gen 2 blades as much, Hakan. If someone from our team hasn't already done so, we would be happy to send you a free 4-pack so that you can give us another try. Just send an email to help@harrys.com!
Started using Harry's products years ago, never looked back. I'm an old guy, so I now consider my shaving technique perfeced, but I need the right tools. I use Harry's razor, blades, shave wash, shave cream, and shave balm. I admire this business because the company has a giant-killer attitude and genuine concern for their customers. They have incrementally improved their blades twice during my time (that I noticed) and made them amazingly sharp and durable. They are half the price of the comparable performance blade from their giant competitors; you may think that is hard to believe, but it is true. Shaving is a pleasure (honest).
Tip for consumers:
Site is very user-friendly.
Products used:
Razor, blades, face wash, shave cream, shave balm
Excellent and affordable razors and shaving supplies. Long time user and just purchased my oldest son his first Truman set for his future shaving needs. Always fast shipping, and we Love the mystery gifts. Their anti-dandruff shampoo has made a huge difference in my sons hair! And my husband is so excited that they now have shave bars. We love Harry's!
Tip for consumers:
Prepare to be impressed!
Products used:
Razor, shave creams, face lotion, anti dandruff shampoo, body wash, body bars, razor blades and razor covers.
Finally a blade that is affordable, dependable, and gives a clean male and female shave. We enjoy the ease of the subscription, how customizable it is, and inexpensive. We both look forward to the $5 full sized mystery item we get in addition to our blades. Thanks to that, we've fallen in love with the redwood scented lotion.
Products used:
Blades, razors, lotion, body wash
We purchased these with the impression that the razor would be just as good if not better than our Gillette fusion 5 and pro glide razor. Harry's is not even close. We tried a few times and everything time we cut ourselves which never happened before with the Gillette.
Thanks for taking the time to leave your review, Daniel. We're sorry you've had this poor experience with our Blades. That defintely should not be happening. Please feel free to reach out to us at help@harrys.com so we can chat a bit more about this matter and get you looked after.
All the best,
The Harry's Customer Experience Team
I'm a barber in my 51st year and I know shaving and razors of all kinds! I remember a few years ago when multi blade razors were introduced, fantastic! Some are better than others but for the most part a huge improvement over the double edge.
I ordered the Harry's intro with included shave gel. Ok I'll cut to the chase the shave gel is great! When I used Harry's blade I felt razor burn for the first time in years! I was surprised.The bottom line is I can't recommend Harry's razors at any cost, very uncomfortable save! The reason for the 1 star is the shave gel. Thanks
Thanks so much for sharing this with us, Gregory. We're always looking for ways to improve, and I'm sorry to hear about your initial so-so experience. We’ve had some guys share similar feelings at first, only to tell us later that their shave drastically improved as they stuck with it. Sometimes it just takes a little time to adjust to the differences in a new system: it often really helps to experiment with the angle at which you're holding the blade and the amount of pressure you're using (too much or too little). With that in mind, I'd love for you to give us another 4 to 5 shaves.
I have been a long-time Harry's customer and believe Harry's delivers quality products across the board. The issue I have is with Harry's fulfillment. I was promised that my order would be delivered in the 2-4 June timeframe. Today is June 5th and the tracking info I received indicates that a shipping label was created but that my package was never delivered to the shipped which is indicated as UPS. This is the second time Harry's has had a fulfillment issue. The first time, the CSR blamed it on a software change. I wonder what the excuse is this time...
Thanks for taking the time to leave your review, Frank. We're sorry to hear your order has not arrived within the estimated timeline. Please feel free to reach out to us at help@harrys.com. We'll be happy to look into this for you and pass your valuable feedback along to our distribution team. Again our apologies for this poor experience.
All the best,
The Harry's Customer Experience Team
Heard all the hype and decided to make the plunge. Lucky for me I went with a Target product rather than a website membership! First time use and I felt like that sixteen year old learning all over again. The razor tore me up. Felt almost like it was ripping the hair out of my face rather than shaving it off. I have never hated a shave so much in my life. I'll pay the extra overpriced if it means I'm not filleting my skin off!
Sorry to hear that. Sometimes it can take a couple of different tries to really get the hang of it- adjusting the angle at which you hold the handle and using a lighter blade pressure all help. Nonetheless, sometimes it's just not going to be the and we completely understand if that's the case.
Shaving is evolving. Never buy overpriced razors again. Get Harry's German engineered blades and shaving cream online for a fair price.
We're sorry for the confusion, Tom. When ordering our Starter Set, you also sign up for a recurring Subscription, based on how often you shave. We try to make that pretty clear at check out - before the order is placed. It's also within the email confirmation that is sent to you immediately after your order has been placed.
We answer our emails within the order they were received, so we thank you for your patience in advance. We'll be happy to get you taken care of. Again, our email is help@harrys.com. Thank you.
All the best,
The Harry's Customer Experience Team