• Hawalili

Hawalili

Overview

Hawalili has a rating of 4.4 stars from 1,940 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hawalili most frequently mention good quality, great selection, and customer service. Hawalili ranks 5th among Men's Clothing sites.

  • Service
    399
  • Quality
    1637

Proactively asks for customer feedback

This company responds to reviews on average within 20 hours

Positive reviews (last 12 months): 79.3%
Positive
96
Neutral
11
Negative
14

Instant Feedback

28,550 reviews

32
See all photos

What reviewers want you to know

Positive highlights

  • I enjoy looking at the wide selection of items and the web site is easy to use.
  • Overall, an amazingly pleasant online shopping experience!

Critical highlights

  • Poor customer service, I.e lack of response to my email on status of order.
  • First time ordering not good and you return policy is very badf.
How would you rate Hawalili?
Top Positive Review

“Earlier than expected delivery”

Марк К.
3/26/24

While some of the products weren't exactly as pictured, the delivery was much faster than expected, which allowed me time to make adjustments before my event. I ordered 13 wigs, of which 4 needed a lot of help to make them work for my project. That means 9 were perfect! The odds are in your favor it'll be great and either way, the quality was great. Great enough to cut, trim and style properly.

Top Critical Review

“Only able to see 12-15 shirts at at time, with 42 pages...”

Matthew U.
1/13/24

Only able to see 12-15 shirts at at time, with 42 pages of info. Some are similar and impossible to see - takes WAY too long to shop at your site. Need to either broaden the # shown per page to ~50 or link ability to show more/less per page at the top - This has been a drawback to my recommending you to others

Reviews (1,940)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (128) return policy (61) web site (262) shopping experience (267) hawaiian shirts (119) delivery time (63) quality products (49)
Thumbnail of user marocoakleymughw
4 reviews
0 helpful votes
March 26th, 2024

While some of the products weren't exactly as pictured, the delivery was much faster than expected, which allowed me time to make adjustments before my event. I ordered 13 wigs, of which 4 needed a lot of help to make them work for my project. That means 9 were perfect! The odds are in your favor it'll be great and either way, the quality was great. Great enough to cut, trim and style properly.

Thumbnail of user ronalmperry
6 reviews
0 helpful votes
March 20th, 2024

Delighted to find this website that offers a great variety of clothing. Very happy with my merchandise and the speed of delivery

Thumbnail of user alexandergrahamfulchermomk
9 reviews
1 helpful vote
April 11th, 2024

This is not the first year I have been using the store's services. I always receive sufficient information on products and their prices. Orders are fulfilled the next day. Thank you for your good work. Thank you.

Thumbnail of user fridrichj
3 reviews
0 helpful votes
November 29th, 2021

Super magasin, les dimensions sont correctes, tout s'est bien passé pour moi, livraison rapide et accompagnement agréable, le site est très simple d'utilisation, très facile de passer une commande et de payer

Thumbnail of user skyyjimaleeejh
12 reviews
0 helpful votes
March 26th, 2024

I've made several purchases from light in the box in the last year. I am satisfied with most items however, there have been a few glitches for example, a coat that I purchased from you had a fake outside pocket, but the ad showed gloves in the pocket of this particular jacket which was misleading, I've spent at least $1500 buying mostly clothes from you, but I can only give you about a three out of five rating

Thumbnail of user todh29
3 reviews
0 helpful votes
December 9th, 2021

The clothes are very stylish, a very large selection, very low prices. And in general - this is probably the best online store with clothes from those that I have ever used. Thanks for a great job guys!

Thumbnail of user prudencea6
4 reviews
0 helpful votes
December 5th, 2022

Reliable, Quick and Over-the-top Helpful! We've been using this store for the past several months for all our needs and I must say I have been very impressed. From their affordable pricing, to their super-kind service, I can't say enough good things about their business.

Thumbnail of user davez259
1 review
0 helpful votes
October 10th, 2021
Verified purchase

Love the selection but the site kept reloading which meant I had to start over from the beginning of the section repeatedly. Very frustrating!

Reason I chose this business:

Pop up add on a game I’m playing.

Service
Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback and sorry for any inconvenience caused.

We will improve the use of our website and try our best to provide the way to customers with the most convenient to shop. Thank you for your suggestions.

If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user jessicac730
2 reviews
0 helpful votes
June 11th, 2023
Verified purchase
• Updated review

Hawalili has always been a breeze to order from. Living in Florida the shirts are perfect. I'm so glad I found your site. However, I shopped for my son on this order and he lives in a different state with different weather. I was a little off in sizing in ordering for him so the fault lies with me. I believe he dispersed the shirts among the family. He has the return information if he decides to send back.

Reason I chose this business:

Repeat customer.

Quality
Always easy and quick!
March 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Retturn buyer. Florida weather and your shirts are a perfect match.

This is so easy and friendly
October 18th, 2022
Verified site experience
• Previous review

This is so easy and friendly. I applaud you!

Reason I chose this business:

Repeat customer

I live in Florida. These shirts are awesome for our climate. Cool, non clingy, & good looking!
May 29th, 2022
Verified purchase
• Previous review

I have so much fun looking at the variety of shirts available. Living in Florida I am always looking for light weight, cool and comfort for my husband.

Reason I chose this business:

I received another email that reminded me I needed to order.

Quality
In case this order went through twice I only want this...
February 18th, 2022
Verified site experience
• Previous review

In case this order went through twice I only want this one.

Reason I chose this business:

Product look, easy convenience ordering, like previous products.

Easy to manuever
February 15th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Liked the price, color, vertical stripes

Thumbnail of user christopherg1131
1 review
0 helpful votes
May 2nd, 2022
Verified purchase
• Updated review

Shirt " quality" quite low. Low grade taffeta tupe material, much like cheap costume type wear. Not well made at all.

Reason I chose this business:

Advertising on my ipad

Quality
Very easy process
March 3rd, 2022
Verified site experience
• Previous review

Very easy process. Thank you.

Reason I chose this business:

Advertising on my ipad

Thumbnail of user andrewg1345
3 reviews
0 helpful votes
December 24th, 2021

I like to buy things in this store, everything is always of high quality and quickly, I am 100% satisfied with my purchases

Thumbnail of user terryb1302
1 review
0 helpful votes
October 19th, 2023
Verified purchase
• Updated review

This was not my first order with Hawalilis. My first order I thought took too long to receive and the communication was lacking. This order was recieived in much less time and as promised. I currently have another order which I hope to receive within the next two weeks. I have found there product to be well made and easy to maintain. And the prices are excllent.

Reason I chose this business:

I received an e-mail and it sounded like something I would enjoy. I am somewhat confused as to the name of the company though.Is it Hawalili? Or is it Hardaddy?

Reason I chose this product:

As I previously wrote, It looked like something I would enjoy.

Quality
I did not see the order so that I could verify the...
October 19th, 2023
Verified site experience
• Previous review

I did not see the order so that I could verify the size XL.

Site is difficult to manage, took an excessive amount...
November 28th, 2022
Verified site experience
• Previous review

Site is difficult to manage, took an excessive amount of time.

Reason I chose this business:

I purchased a couple of your shirts a couple of months ago, and was pleased with the product

So far the experience has been great, I cannot fully...
September 20th, 2022
Verified site experience
• Previous review

So far the experience has been great, I cannot fully judge it until I have actually received the merchandise and inspected it.

Reason I chose this business:

Saw the ad on line and checked it out. Hopefully the items will be as good as they look in the pictures

Thumbnail of user neilp114
2 reviews
8 helpful votes
August 10th, 2020

The shirt I ordered is very colorful and just like the online photos but it is so flimsy and sheer (cheap) I won't wear it. This shirt took almost 3 weeks to receive and I have yet to receive a second shirt ordered at the same time. When I asked about the return policy, the shirt had to be sent to China for a return which was stupid expensive. NEVER AGAIN!

Thumbnail of user matthewu68
1 review
0 helpful votes
April 29th, 2022
Verified purchase
• Updated review

Quality is good. Wish shipping were quicker but not bad considering the current problems.

Reason I chose this business:

Repeat customer

Quality
Some issues with credit card but resolved
March 21st, 2022
Verified site experience
• Previous review

Some issues with credit card but resolved. Can't wait to get these into my shop!

Reason I chose this business:

Best looking. Biggest variyy

Thumbnail of user arthurx72
1 review
0 helpful votes
December 26th, 2022
Verified purchase

So far so good. Let's see how quickly and efficiently my order is handled.

Reason I chose this business:

Was looking at Untuckit.com. Pricey. Redirected to your site.

Quality
Thumbnail of user brendar1441
1 review
0 helpful votes
August 26th, 2022
Verified purchase
• Updated review

Had trouble confirming size. Contacted customer service to figure out right size. Based on their feedback I ordered a large. Too small. Need extra large. Very disappointed.

Tried to confirm right size. They got it wrong

Reason I chose this business:

Liked shirt

Reason I chose this product:

Liked shirt

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Had trouble confirming size
June 27th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Liked shirt

Thumbnail of user steveg1450
2 reviews
0 helpful votes
September 22nd, 2021

The best clothes for men. I really like the quality of fabrics and the user-friendly interface of your site. Support is also very fast.

Thumbnail of user joshm632
3 reviews
0 helpful votes
October 4th, 2021

I am extremely happy from the quality of t-shirt. It's exactly like it seems on the website. This website is best for buying clothes.

Service
Value
Shipping
Quality
Thumbnail of user stephenn586
1 review
0 helpful votes
November 21st, 2021
Verified purchase
• Updated review

Still Experimenting... this is my 2nd test order... My first order was delivered to my door... but it took a lot of follow up and tracking down... now that I know the shipping process... I've modified my shipping address... If it comes right o my door without a lot of tracking down... I'll order $400 or $500 worth more?

Hi There Hawalili
I'm pleased to say my 2nd $293.14 test order of Oct23 2021 finally arrived on Nov 11 2021 and I liked all the contents but something was missing.
I reviewed My "Checkout Success hawalili" file (excerpt attached) and the following item was missing

Sub-Order: *******
Hawaiian holiday floral print Polo short sleeve loose shirt
Color: Coffee
Size: 4XL
Qty: 1
$15.28 * 1

I have another order I'd like to make but I need to resolve this issue first. Could you look into it and let me know what happened?

Sincerely

Reason I chose this business:

Hawalili has the products I want... and can deliver them to the Philippines

Service
Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback and sorry for any inconvenience caused.

Sorry for this situation, but under normal circumstances, customers who are logged in can choose the historical shipping address. Have you registered and logged in?

Hope this can eliminate your doubts and solve the problems you have encountered.

We will try our best to provide you with the best quality products and improve the quality of the products. We hope that you can feel satisfaction this time. And will try our best to provide the way to customers with the most convenient to shop.

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Still Experimenting...
October 5th, 2021
Verified site experience
• Previous review

Still Experimenting... this is my 2nd test order... My first order was delivered to my door... but it took a lot of follow up and tracking down... now that I know the shipping process... I've modified my shipping address... If it comes right o my door without a lot of tracking down... I'll order $400 or $500 worth more?

Reason I chose this business:

The quality of my first test order was good. Hawalili has the items I want, In the big sizes I need, at prices I am willing to pay... If we can iron out the delivery details to my home in the Philippines... I'll be a regular customer for a whole lot more

I tried to ask if you could ship to my location in...
September 13th, 2021
Verified site experience
• Previous review

I tried to ask if you could ship to my location in the Philippines... I could not get an answer... only give it a try and see if it works

Reason I chose this business:

The have the products I want several hundred dollars worth of

Thumbnail of user billm1372
1 review
0 helpful votes
August 23rd, 2021
Verified purchase
• Updated review

I would really very-much like to sort by FABRIC. I will not buy a 100% polyester or rayon shirt. If I could sort those out my shopping would have been much easier.

Reason I chose this business:

Mediavine advertisement at activeresponsetraining.net

Reason I chose this product:

I like loud Hawaiian shirts. I would like these Hawalili better if they had breast pockets

Quality
I would really very-much like to sort by FABRIC
July 24th, 2021
Verified site experience
• Previous review

I would really very-much like to sort by FABRIC. I will not buy a 100% polyester or rayon shirt. If I could sort those out my shopping would have been much easier.

Reason I chose this business:

Mediavine advertisement at activeresponsetraining.net

Thumbnail of user nicka444
1 review
0 helpful votes
October 5th, 2021
Verified purchase
• Updated review

2xl probably equal to a 1xl, skimpy sleeves, 3xl was ridiculously small, I am a 5'6 and weight 160 # and it did not fit me much less my husband, poor quality printing on one of the shirts

Kept the shirts, and received only 15% of total cost, I donated the shirts, so someone can wear them !

Reason I chose this product:

They looked? Fun and nic

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

NOTHING TO SAY
August 6th, 2021
Verified site experience
• Previous review
Thumbnail of user johng3899
1 review
0 helpful votes
August 5th, 2021
Verified purchase
• Updated review

I ordered the wrong size, gave them to our daughters boyfriend. She said he likes them.

Reason I chose this business:

Nice designs

Reason I chose this product:

A new experience.

Quality
Very easy and Quick
July 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Nice designs

Thumbnail of user bobz409
1 review
0 helpful votes
May 17th, 2023
Verified purchase
• Updated review

The four shirts had wrinkles that were very difficult to get rid of. The Care tag was unclear as to the proper care of the garments, as there was nothing beyond symbols which were not sufficient. I have very similar shirts that I purchased from Laleela, which have not been ironed in three plus years, and still do not need pressing. I suspect that the polyester is not near the same as the Laleela shirts, which were made of a material is called Terivoile, which is a silk-like polyester.

Reason I chose this business:

I use Hawalili through Amazon, and have always loved their shirts, and expected the same quality as the Laleela shirts. I was disappointed.

Reason I chose this product:

Because of my past experience was Hawalili.

Easy to shop, easy to eliminate when changing my mind...
March 18th, 2023
Verified site experience
• Previous review

Easy to shop, easy to eliminate when changing my mind about my choices.

Reason I chose this business:

I use Hawalili through Amazon, and have always loved their shirts!

Thumbnail of user laurar1703
1 review
0 helpful votes
September 10th, 2021
Verified purchase
• Updated review

Easy to navigate. Took a bit long to receive but I guess they come from overseas.

Reason I chose this business:

Nice colorful shirts. I really like pockets on my shirt. Can you add that to description of whether a shirt has one or not?

Reason I chose this product:

Liked the variety and they are so colorful.

Quality
Easy to navigate
August 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Nice colorful shirts

Thumbnail of user tonym955
1 review
0 helpful votes
October 4th, 2021
Verified purchase

I was greatly looking forward to receiving the shirt. However when it arrived I was shocked to find that the material it is made of was so thin and flimsy. I expected the shirt to be made of a more robust cotton mix material. Against my skin it feels like plastic, which suggests it is polypropylene more than cotton.
It fits OK and it looks good on, but I have reservations as to how many washes it will survive.

Reason I chose this business:

I was struck by the artistic design of the shirt which will serve to motivate me to ensure that my guitar and ukelele continue to be struck by me!

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 20 hours

How do I know I can trust these reviews about Hawalili?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Hawalili?