Hear Our Voice

Beware, I suspect all of these 5-star reviews are fake. This is a scam of a website. Red flags are "no phone number, no cancellations, no returns, no exchanges (even if they made an error), no social media presence, no owner of company, no address for company..." the list goes on. I've been screwed over by them twice and now just want to warn others. Their cool messages on their products are hypocritical because their business ethics and integrity are just the opposite.

An outstanding experience from beginning to end. Easy checkout, flawless ordering process, tons of designs and great t-shirts. Shipping was very quick and got constant order updates until I received my shipment.

Very attractive and durable t-shirts for kids at a great price. Customer service went above and beyond to meet the tight deadline and also made sure I got my shirts in excellent quality. Thank you.

The entire shopping experience was seamless. There were too many unique designs to choose from. I was kept informed throughout the process. Also, my order arrived in a timely manner.

Does anyone bother to check these signs before they send them out? My yard sign says "women's rights is human rights". Seriously? It's a really nice sign, but who wrote it? Now I have to fix it.

I ordered a t shirt that faded so badly after one wash in cold water it was illegible. After three attempts to contact the support team, I finally was instructed to file a claim. The claim could not be filed because it was outside of the 14 day limit. Since the shirt was not washed immediately after receipt and given that it took 7 days to hear from support, I totally missed the window for return of a defective shirt. I will not be ordering from this site again.

You guys have exceeded my expectations. The fabric quality and attention to detail is excellent. Keep up the good work. My next order is coming soon.

I had a tight deadline to meet so I reached out to customer support and they accommodate my request with ease. I am very pleased with the service. Great job!

Great team, easy to work with and know what they are doing. Perfect printing and the shipping was fast. Will definitely order again in the future.

This company is a scam. Not only are their sizes rubbish but their customer service is FAKE. I've tried filling out a claim because the XL shirts I got fit like smalls and each time the claim like gives me an error message. When I try to email customer service they tell me to use the claim link THAT DOESN'T WORK! This company is fake, a scam, and not plus size friendly, BUYER BEWARE!

Amazing communication. Accurate sizes, perfectly stitched fabric and top notch printing. Super fast production and delivery. I will absolutely be ordering more in the future.

I ordered a sweatshirt with a saying on it and it has been processed very quickly. However, I received 2 further emails the next day from the company saying I had left the item in my cart. I went back and purchased it only to receive 2 more emails of that ilk. I checked my account, which had been charged twice. They refused to cancel the order and on day 3 have already shipped both sweatshirts.

I ordered items and looked at shipping g because we go south! Now they don't give an estimated date and I think it is going to sit all winter at our vacant house...

Loved the designs and the printing was done with perfection. Amazing t-shirts and attention to the details were phenomenal. Highly recommended.

Beautiful designs, pure cotton shirts, excellent prices and super helpful customer service. Very pleased with my purchase and will definitely use this website again in the future.

Got my order in a great amount of time and the quality of the shirts was way better than I had expected. Would definitely order again.

I ordered a t-shirt from Hear Our Voice company, and the quality was not good. There are white streaks on the design. I reached out to them for a "replacement" and was first told the product "met their campaign expectations and that it would not refund my money. Mind you; I just wanted to exchange it.

I sent a follow-up email and received this response from the company...

We sincerely apologize for the trouble this has caused you! Based on our policies, we do not offer refunds or exchanges for your order. However, we do see that the product you received does not match our high-quality standards.

In the interest of customer satisfaction, we would like to offer a 20% refund to your account. Please let us know if you accept this resolution so we can assist you as soon as possible. We look forward to improving your experience.

Thank you again for reaching out to hearourvoicestore.com! If you have any additional questions, please do not hesitate to contact us by responding to this email.

Kind Regards,
Alice
Customer Service

Even after admitting the quality was NOT good, they refuse to replace or fully refund the damaged product.

They claim to not offer refunds/exchanges, however, on their website it clearly states they do.

Their refund/replacement policy from their website.

What is your return policy?
Due to the nature of our print-on-demand and dropship products, replacements or refunds are provided only if the product is defective or materially different from the description on its respective site.
You must submit a claim within 14 days of the delivery date.
Shipping and handling fee are not refundable. Refund will be processed only for the unit price that applies for refund.
If there's an issue with your product, please submit a claim through our online form. You'll need your order number and the email address you used to place the order. We will use this information to look into a replacement or refund and prevent future errors. If your order qualifies for a replacement or refund, we will determine which of these is more appropriate on a case-by-case basis.

With this business, If you plan to buy from this company, don't expect:
1) good quality
2) good customer service
3) replacement/exchange/refund

DeeEllen

I love the trendy and funny designs they have. The shirts were also of great quality and were delivered in a timely fashion. Thank you guys.

The shirt I ordered was of good quality and fit perfectly. The design was exactly as shown on this website and the order was shipped in a timely manner.

Awesome customer service, super fast delivery and great quality products at a reasonable price. Would definitely order again from this website and recommend them to others as well.

I was so happy with my purchase. The shirts look fabulous and are perfect for the whole summer season. Great prices and fast shipping as well.

Great customer service team! They were prompt and helpful to get our job done exactly as we desired. It was a pleasure working with them. Will order again soon.

I am truly ticked off. I ordered 4 T-shirts from Hear Our Voice, all Be Supreme shirts representing the Supreme Court women. One arrived. I've tried contacting the company by e-mail and then phone (false # for the company). The first e-mail was answered immediately, and I was told the other three were shipped separately. I followed the tracking for a couple of weeks, but then that disappeared. I contacted DHL and was told the order was canceled. The next three/four emails I sent were not acknowledged.
I see they're advertised on Amazon. Don't be scammed, as I was.