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HiBid has a rating of 4.2 stars from 1,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, online auctions, and bidding process. HiBid ranks 4th among Auction sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
3,081 reviews
First time user, had made an account previously, but never bid. Via email I happen to see something of interest to me, I logged on and the auction was taking place live. Before I knew it I had bid on a few items and won. I received an invoice the following day, with an itemized list and I plan to go pick up tomorrow. I've been a little intimidated try this in the past, not anymore, was very easy, and had fun.
I've encountered a frustrating situation with damaged orders and no means to secure refunds from sellers. Additionally, obtaining tracking numbers for won auctions seems impossible. Moreover, there's no avenue to review sellers' actions in such instances. Despite attempting to contact HiBid for assistance, they haven't responded, leaving me no choice but to resort to a chargeback through my bank. This experience leads me to believe that HiBid may be operating dishonestly.
First time user, had made an account previously, but never bid. Via email I happen to see something of interest to me, I logged on and the auction was taking place live. Before I knew it I had bid on a few items and won. I received an invoice the following day, with an itemized list and I plan to go pick up tomorrow. I've been a little intimidated try this in the past, not anymore, was very easy, and had fun.
Referred by a friend
I love the items you offered as they are of high quality and I'm thrilled with the ones I won. Bidding is fairly easy and the email notices help me keep on top of my items. Unfortunately your website is very difficult to navigate and, to find the auction I was involved was extremely hard. I found I just went from the email you sent me. Please update your web site to be more user friendly otherwise I will avoid bidding with you.
I was sent an emailed a notice of the auction
Thank you for your feedback, Janet. We're delighted to hear that you're pleased with the quality of the items you won and that bidding was straightforward for you. Happy bidding!
I would dare say I have purchased at least 8 diamonds, Gold, and designer handbags. In my first order I was nervous for the product to arrive, making sure I was not duped. When it arrived, as they had said the day etc, I was very pleased. I still had doubts, so purchased a diamond tested, and all looked good. Took to big Diamond store to have mounting and they were just another confidence booster in my decision.
it was via email, and just had couple questions on first purchase. how I would get details on shipping, when it would ship etc. but everything went as told and every purchase, I know what to expect and they are quite fast.
Found it by luck, while looking into a real-estate auction site for a house that was down the road from my house.
Thank you so much for your glowing review, Anthony! We're thrilled to hear that you've had such a positive experience with us. It's wonderful to know that we were able to exceed your expectations and provide you with the confidence and reassurance you needed throughout your purchases. We're committed to delivering exceptional service and quality products every step of the way, and we're delighted to have earned your trust. We look forward to continuing to serve you and providing you with more fantastic finds in the future - happy bidding!
I use HiBid all the tie to search online auctions within 50 miles of home. It makes it so much easier to scan several auctioneers' for bargains and treasure without having to go to each auctioneer's site I like knowing within minutes of an auction ending if I've won items or not. And I can do all of this from the comfort of home, although I'm sure it will work on one of those "magic phones" if you have one. I prefer my 'puter with its larger screen.
HiBid gathers info on many local auctions, making my searches for bargains much easier. The format allows for photos, and info on items up for bid, and provides the locations and terms of each auction. I can also easily check back to see if I have been out bid
My husband and I decided to see what we could get for as little money as possible and we did really well! We got 23 lots and are extremely pleased with our purchases. Two lots were wrong(lots 26 and 1527)-but the rest were exactly what we expected. On-line was easy and setting up pick up was also easy. Men working at pick up were friendly and it was easy to find! We will definitely use this auction service again!
We have not heard back yet. I will give them some time to reply!
Found it on-line along with another more local auction we have used in the past.
I suspect a LOT of shill bidding…my own suspicion, based on my own experiences. Not cool.
Website doesn't allow me to make address changes because the email on it, that I've used for years, isn't "valid". It is.
My watch list recently disappeared. After years of using, it's gone.? And there's been no reply from CS to help. It's frustrating, to say the least.
I haven’t been contacted
The convenience of it is wonderful….if it worked well/legitimately.
I assume u guys didn't realize lights in clock didn't work and how could u when cord was cut off,
My fault for not asking, paid premium price, lesson learned.
Thanks
Randy
Estate sales. Com
I have bid and won some great stuff on Hi-Bid. From washing machine, clothes dryer, freezer. Jewelry and coins to metal detectors. I just got a lawnmower yesterday for a good price. You name it its on here.
Found by accident on a google search.
Thank you, Scott, for your fantastic review! We're thrilled to hear that you've found a wide range of great deals on HiBid. We're glad you stumbled upon us through your Google search. If you ever need assistance or have any questions, don't hesitate to reach out. We look forward to providing you with more great finds in the future!
I've encountered a frustrating situation with damaged orders and no means to secure refunds from sellers. Additionally, obtaining tracking numbers for won auctions seems impossible. Moreover, there's no avenue to review sellers' actions in such instances. Despite attempting to contact HiBid for assistance, they haven't responded, leaving me no choice but to resort to a chargeback through my bank. This experience leads me to believe that HiBid may be operating dishonestly.
I love the hi bid auctions easy to see what's available in my area. Reminders, easy bidding
Good descriptions
Easy to use
Fun
Local
Everything went well. Pictures were up early for preview. Any questions I had were explained on the site. Bidding went smoothly. Pickup of my winning bid items also went smooth & efficient.
Past positive experience with HiBid.
Thank you for your positive feedback, Jodi! We're thrilled to hear that you had a smooth experience from start to finish, both with bidding and item pickup. We're delighted that you found our site user-friendly and informative. Your continued support means a lot to us, and we look forward to serving you in future auctions. If you have any further questions or feedback, please don't hesitate to reach out.
Everything I bought was in new condition and Joanne was very helpful to us. She's a great employee
Great values
Thank you, Linda, for your wonderful review! We're thrilled to hear that you received great service and that your items were in new condition. Providing value and excellent customer service is our priority, and we're grateful for your appreciation - Happy bidding!
I have bid on this site and when I win my items are received. AIKEN VINTAGE AUCTIONS are not honest, nor do they like to respond. Paid 106 on a won item 12/13/2023, and I'm yet to receive my item. No one seems to be able to help me with this. I will say GARNET GAZELLE is a very good Auction. They are honest and items are shipped out quickly and no false advertising or anything… If AIKEN VINTAGE was as honest I would have nothing but good things to say.
Tip for consumers:
I feel like I was taken for my money. I paid for an item I never received and today makes 2 months. This is terrible and my money was taking from me.
Thank you, George, for sharing your feedback with us. We've reached out via private message to assist you with this.
First time bidder, I did not know what to expect. I bid on things before I was aware there was a description listed. Then I prayed that someone would bid higher. I was fun and exciting and I spent the evening watching as the bids closed. I got 4 item that I particularly wanted. Felt like such a win.
It showed up in my email. I dont know how but I enjoyed it.
I thought everything worked just fine. I think that the time extension is set at the perfect length. Some of the item descriptions could be better ex.(new or used, working or not working) only because I am traveling so far and cannot inspect in person. Over all I normally enjoy the auction and the variety of items.
I’ve been using HiBid for awhile now and will continue to do so as needed.
Thank you for taking the time to share your feedback, Sometimes W! We're glad to hear that you found our mobile platform easy to use and that you appreciate the timing of our extensions during auctions. We're thrilled to have you as a returning customer and are grateful for your continued support. If you ever have any further suggestions or questions, please don't hesitate to let us know. We look forward to serving you again in the future - happy bidding!
Great site depending on what you're looking for, can be anything from jewelry, antiques, furniture, toys, etc. Always a wide variety and sometimes good pricing/ bidding, dependent on what you're looking for.
Always fun to shop, the buying part cuts into my allowance, but as is said, you can't take it with you…
Happened upon the website while looking at auctions, signed in, managed to time it right, won some goodies…..
Always a Great time looking through the items. I usually purchase off Ebay or Mercari but have got some great buys here even with added fees the combined shipping can be a lot cheaper then eBay but sometimes the shipping is high with some shippers used by the auction places charging $5.00 or more a box and another $5.00 or more for bubble but overall it's been great.
Stumbled across it while searching for some diecast cars and always return searching for more
Great experience. So much fun. Love getting gently used items at a fraction of the cost of new. I also feel great knowing I'm buying something someone else treasured that I can now treasure.
Saw them on Facebook and wanted a desk for my husband.
Everything was really good. It would be nice if you could bid from the watch list page.
Local auctions
Dear James, Thank you for your feedback! We're glad you had a positive experience. If you have more ideas, feel free to share! Happy Bidding!
Winning bids in auctions, some sellers do not have complete information of my credit card that was given to hibid when i registered with you, like # on back of my card, i;m used to using paypal when bidding with unknown sellers,, i works very well for me
Also i purchased a few coins, very disappointed with the grading service. All the coins were cleaned,, this is a big let down for a coin collector,and one new to your hibid service
Trying something new
I have enjoyed almost all my dealings through HiBid, which is a smooth and easy to use system all the way from first view through bidding, payment and detailed invoices for filing.
The only very occasional problem comes from the few individual auction companies that aggressively overcharge for packing, transporting and/shipping.
I like the HiBid layout and overall system much better than any of the competing ones.
Super easy and user friendly. Nice being able to participate in an auction in your own home.
Thank you, Lynette! We're thrilled to hear you found our auction platform easy to use and enjoyed the convenience of participating from the comfort of your home. Your positive feedback is much appreciated!
I can understand the "soft close" benefits for an auction, but please educate the other bidders! Lots of bidders are acting like this is eBay and placing bids at the last few seconds running an auction up an extra 5+ minutes without realizing what is happening. The warning about soft closes needs to be in large bold text explaining to the users what happens.
Bargains can be found.
I was just in a live auction placed my bid waited to see if anyone else would outbid me the timer hits 0 and closes then they claim ive lost the bid even though i have the highest bid and a working payment method setup with them scummy experience also the other item i supposedly won on they are now claiming i MIGHT have one not actual conformation saying i won even though once again i was the highest bidder on close the site now displaying out bid even though the last bid was placed by me at 32.50
* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Mitchell, we've contacted you via private message to address these concerns, we look forward to assisting you with this matter. Thanks, The HiBid Team.
So, in the recent record auction. I was away from my laptop and used the mobile app. I bid on a record and was winning it when the auction said it was closing. After I felt the win was well in hand, I shut the app off. When I returned home to finish the auction, I noticed that I had actually lost that record to someone else? The app did not work as intended.
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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.
Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
Thank you for sharing your positive experience, Dean! We're delighted to hear that your first bidding experience was enjoyable and hassle-free. If you ever have more items on your wishlist, we look forward to having you join our auctions again. Happy bidding!