Ikonick has a rating of 4.6 stars from 1,219 reviews, indicating that most customers are generally satisfied with their purchases. Ikonick ranks 20th among Art Prints sites.
I was looking at this company for a long time, and I decided to get some for my new room to work on, not only did I love them, but I've had people come in and ALWAYS say something nice about my canvas. I love them, and this is not the last time Ill be ordering from them. Keep up the good work!
This company is brutal at communication, and it seems like they don't care to get issues resolved. I have called my credit card to cancel payment and open dispute
This company is brutal at communication, and it seems like they don't care to get issues resolved. I have called my credit card to cancel payment and open dispute
Tip for consumers:
Terrible communication and as always hide behind website
Products used:
I bought three canvas art
I had ordered (7) pieces 6 weeks ago and had Recieved only (4) after waiting an entire month. I reached out to the company to let them know and they have been dragging me along with no answers or refunds. To add to it, the prints I received have tears on each corner and are not worth the money I have paid for them. Save your money and look elsewhere
I was looking at this company for a long time, and I decided to get some for my new room to work on, not only did I love them, but I've had people come in and ALWAYS say something nice about my canvas. I love them, and this is not the last time Ill be ordering from them. Keep up the good work!
I bought the graffiti lips canvas art 30x40 and paid express shipping. A week later I reached out to ask about a tracking number and never heard anything back and then out of the blue they sent an email saying I should receive it shortly. The package never arrived and I still have not heard from ikonick.
I bought gifts for my son and a nephew they were so happy with the theme of the prints and excited to get them hung on their walls to share with their friends. I only wish I had more walls to get prints for myself!
Thank you,
Karen
The worst customer service I've ever experienced from a company. They sent me the wrong item & haven't sent out a replacement for it. Don't even bother trying to call them as it always goes to voicemail. Will be filing a dispute with my bank to get the money back as I think the company itself is a scam. I've seen the same prints on Aliexpress for a fraction of the cost.
Very excited to order from this company was highly
Recommended referral from a friend of mine. I place my order over $300 I went by the dimensions as described on the website once I receive my product it was not as I had placed my order to be for nothing there was a little explanation of what happened. Nevertheless it wasn't what I paid for even on my receipt as I email them back and explain to them more time goes by I received another email basically repeating the same thing and this time they offered a refund and told me that there was no return policy. I am phone them that I would like a refund now through to emails and nothing of a response however I receive a survey today wanting to know how my experience. I would have liked the opportunity to order the peace that I wanted larger at a discounted rate even I received a 20 by 40 instead of a 40 by 20 as advertised in as pay for per or receipt
Tried to purchase two pillows from this company and on checkout the shipping cost was $190.31.
I live in Toronto and ship to and purchase items from the US all the time and never charge/pay anywhere close to this. When I contacted them thinking there was an error, they said that was the right price, but could do me a favour and discount it 50%... so still almost $100 to ship two pillows. Needless to say I did not go through with the order.
I don't know if those pillows were filled with lead or something but if you're in Canada, don't try to order any pillows from these guys.
Don't not order this place is a scam I will never ever use your services again very unprofessional and the shipping company they all working together and they are a fraud as well
I need to retract my original negative review...
Although there are still minor issues with this company, they did end up sending me the correct items.
Products used:
They sent me only 4 of my 9 items. They ended up sending me the additional items in a separate shipment but made no mention of it.
I never write reviews but people need to know. First, they didn't provide a single tracking update. Emailing them is a shot on the dark. They replied to 1 of 5 attempts. Calling them is literally pointless. Nobody answers the phone and you have to leave a voicemail. I literally thought I was scammed. Then, upon random arrival (2 weeks later) since I had no tracking update my order was severely damaged. And with such horrendous customer service god knows when they'll get back to me. Oh, did you know they don't do returns? The frame is a cheap POS. This site is a joke.
I purchased framed art from them and the artwork came apart from the frame, the hanging wire came apart and the art fell to the ground, all on the first day the artwork was hung on the wall. I reach out via email to it fixed or replaced and never received a response.
SCAM! STAY AWAY. I purchased a canvas from Ikonick and was very excited for it to be delivered. Unfortunately, when it arrived it was substantially different than it is advertised online. When I contacted to return the canvas for its clear deformities, Ikonick stated that I must pay for the shipping back to them. The shipping was 1/2 of the cost of the picture I purchased. The shipping requirement would be reasonable only if it was delivered as advertised and I wanted to return for other reasons. PLEASE DO NOT BUY FROM THIS COMPANY.
We ordered Snoopy for our son and also arrivals and departures for kitchen. Looks fantastic! Just placed order for Popeye for office. Nice Retro look!
Be aware of the size you are getting because the one you get for $90 is the smallest one (12"x18"). Play close attention and don't make the same mistake as me.
I havent received the product since i just ordered but I love the customer service and attentiveness im getting from your team.
Awesome selection. Easy process. Having the sizes in each picture is perfect. Very happy I found this site!
Great selection great customer service! The quality of the canvas is better than other brands I purchased in the past!
Worked so far! thanks... site didn't autofill cybermonday discount in checkout.. felt like ya'll were tryna catch me slippin a little when I went to total and discount wasn't applied lol.. I think these will be great products, and am looking forward to purchasing more! Thanks for cybermonday sale!
I was thrilled to be able to get this for my husband for Christmas. When it arrived, at no fault to Ikonick, the frame was cracked. The customer service to get the product replaced was phenomenal. Very quick, professional and I would buy from here 100 times!
Quick & easy, completes a brand new order within minutes. Art takes a bit of time depending on many variables but always worth the wait
Good thus far. I'll share further once the product has been received. It's my son's 21st birthday and he's been wanting to get one of these canvases. Hoping it gets shipped quickly.
thank you and happy holidays.
I don't remember seeing a notification saying my order was shipped, it just showed up, which is nice, but I would have liked to be notified it shipped. No big deal though.
Easy but the wire on the backs are different on one of the pictures making it hard to hang with the other 2
Easy website. Solid prints. Wicked visuals to show the difference between the thickness of said prints. Customer service on point. Reply was super fast. I missed out on a discount and the company refunded it right away without any questions asked. Flawless experience start to finish.
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