• Ikonick

Ikonick

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Overview

Ikonick has a rating of 4.6 stars from 1,219 reviews, indicating that most customers are generally satisfied with their purchases. Ikonick ranks 20th among Art Prints sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos

What reviewers want you to know

Positive highlights

  • No flippin joke u guys r very impressive and my firat shopping experience was beyond excellent customer service!!!
  • CHECK OUT WAS SUPER EASY AND THANKS FOR THE DISCOUNT CODE VIA FACEBOOK!

Critical highlights

  • Expensive, poor customer service and delayed shipping.
How would you rate Ikonick?
Top Positive Review

“Love them! My First of Many!”

Jesus G.
6/1/21

I was looking at this company for a long time, and I decided to get some for my new room to work on, not only did I love them, but I've had people come in and ALWAYS say something nice about my canvas. I love them, and this is not the last time Ill be ordering from them. Keep up the good work!

Top Critical Review

“Terrible customer service”

Russell G.
12/4/23

This company is brutal at communication, and it seems like they don't care to get issues resolved. I have called my credit card to cancel payment and open dispute

Reviews (1,219)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (27) discount code (34) art work (18) customer service (73)
Thumbnail of user papabearfr8
1 review
0 helpful votes
December 4th, 2023

This company is brutal at communication, and it seems like they don't care to get issues resolved. I have called my credit card to cancel payment and open dispute

Tip for consumers:
Terrible communication and as always hide behind website

Products used:
I bought three canvas art

Service
Shipping
Thumbnail of user jaideb2
1 review
1 helpful vote
August 13th, 2023

I had ordered (7) pieces 6 weeks ago and had Recieved only (4) after waiting an entire month. I reached out to the company to let them know and they have been dragging me along with no answers or refunds. To add to it, the prints I received have tears on each corner and are not worth the money I have paid for them. Save your money and look elsewhere

Service
Value
Shipping
Returns
Quality
Thumbnail of user jesusg248
1 review
1 helpful vote
June 1st, 2021

I was looking at this company for a long time, and I decided to get some for my new room to work on, not only did I love them, but I've had people come in and ALWAYS say something nice about my canvas. I love them, and this is not the last time Ill be ordering from them. Keep up the good work!

Service
Value
Shipping
Quality
Thumbnail of user patrickb909
1 review
4 helpful votes
July 11th, 2021
Verified purchase

I bought the graffiti lips canvas art 30x40 and paid express shipping. A week later I reached out to ask about a tracking number and never heard anything back and then out of the blue they sent an email saying I should receive it shortly. The package never arrived and I still have not heard from ikonick.

Thumbnail of user karens1895
1 review
0 helpful votes
October 2nd, 2020

I bought gifts for my son and a nephew they were so happy with the theme of the prints and excited to get them hung on their walls to share with their friends. I only wish I had more walls to get prints for myself!

Thank you,
Karen

Thumbnail of user rhondar189
1 review
0 helpful votes
August 10th, 2020

The worst customer service I've ever experienced from a company. They sent me the wrong item & haven't sent out a replacement for it. Don't even bother trying to call them as it always goes to voicemail. Will be filing a dispute with my bank to get the money back as I think the company itself is a scam. I've seen the same prints on Aliexpress for a fraction of the cost.

Thumbnail of user andreericw
1 review
0 helpful votes
April 17th, 2021

Very excited to order from this company was highly
Recommended referral from a friend of mine. I place my order over $300 I went by the dimensions as described on the website once I receive my product it was not as I had placed my order to be for nothing there was a little explanation of what happened. Nevertheless it wasn't what I paid for even on my receipt as I email them back and explain to them more time goes by I received another email basically repeating the same thing and this time they offered a refund and told me that there was no return policy. I am phone them that I would like a refund now through to emails and nothing of a response however I receive a survey today wanting to know how my experience. I would have liked the opportunity to order the peace that I wanted larger at a discounted rate even I received a 20 by 40 instead of a 40 by 20 as advertised in as pay for per or receipt

Value
Thumbnail of user coryt18
2 reviews
1 helpful vote
April 22nd, 2019

Tried to purchase two pillows from this company and on checkout the shipping cost was $190.31.

I live in Toronto and ship to and purchase items from the US all the time and never charge/pay anywhere close to this. When I contacted them thinking there was an error, they said that was the right price, but could do me a favour and discount it 50%... so still almost $100 to ship two pillows. Needless to say I did not go through with the order.

I don't know if those pillows were filled with lead or something but if you're in Canada, don't try to order any pillows from these guys.

Thumbnail of user kims594
1 review
1 helpful vote
July 12th, 2019

Don't not order this place is a scam I will never ever use your services again very unprofessional and the shipping company they all working together and they are a fraud as well

Thumbnail of user shaner187
1 review
0 helpful votes
January 7th, 2022
Verified purchase

I need to retract my original negative review...

Although there are still minor issues with this company, they did end up sending me the correct items.

Products used:
They sent me only 4 of my 9 items. They ended up sending me the additional items in a separate shipment but made no mention of it.

Shipping
Quality
Thumbnail of user joeg579
1 review
3 helpful votes
July 11th, 2020

I never write reviews but people need to know. First, they didn't provide a single tracking update. Emailing them is a shot on the dark. They replied to 1 of 5 attempts. Calling them is literally pointless. Nobody answers the phone and you have to leave a voicemail. I literally thought I was scammed. Then, upon random arrival (2 weeks later) since I had no tracking update my order was severely damaged. And with such horrendous customer service god knows when they'll get back to me. Oh, did you know they don't do returns? The frame is a cheap POS. This site is a joke.

Thumbnail of user rg364
1 review
1 helpful vote
June 1st, 2020

I purchased framed art from them and the artwork came apart from the frame, the hanging wire came apart and the art fell to the ground, all on the first day the artwork was hung on the wall. I reach out via email to it fixed or replaced and never received a response.

Thumbnail of user samik30
1 review
1 helpful vote
April 16th, 2019

SCAM! STAY AWAY. I purchased a canvas from Ikonick and was very excited for it to be delivered. Unfortunately, when it arrived it was substantially different than it is advertised online. When I contacted to return the canvas for its clear deformities, Ikonick stated that I must pay for the shipping back to them. The shipping was 1/2 of the cost of the picture I purchased. The shipping requirement would be reasonable only if it was delivered as advertised and I wanted to return for other reasons. PLEASE DO NOT BUY FROM THIS COMPANY.

Thumbnail of user chrisc1800
1 review
0 helpful votes
October 9th, 2020

We ordered Snoopy for our son and also arrivals and departures for kitchen. Looks fantastic! Just placed order for Popeye for office. Nice Retro look!

Thumbnail of user rafaeld95
1 review
0 helpful votes
June 1st, 2021

Be aware of the size you are getting because the one you get for $90 is the smallest one (12"x18"). Play close attention and don't make the same mistake as me.

Thumbnail of user anonymousf643
anonymous F.
1 review
0 helpful votes
December 7th, 2019
Verified purchase

I havent received the product since i just ordered but I love the customer service and attentiveness im getting from your team.

Thumbnail of user melg48
MEL G.
1 review
0 helpful votes
December 2nd, 2019
Verified purchase

Awesome selection. Easy process. Having the sizes in each picture is perfect. Very happy I found this site!

Thumbnail of user natalieb176
Natalie B.
1 review
0 helpful votes
November 11th, 2019
Verified purchase

Great selection great customer service! The quality of the canvas is better than other brands I purchased in the past!

Thumbnail of user taylork75
Taylor K.
1 review
0 helpful votes
December 2nd, 2019
Verified purchase

Worked so far! thanks... site didn't autofill cybermonday discount in checkout.. felt like ya'll were tryna catch me slippin a little when I went to total and discount wasn't applied lol.. I think these will be great products, and am looking forward to purchasing more! Thanks for cybermonday sale!

Thumbnail of user alisonq2
Alison Q.
1 review
0 helpful votes
December 30th, 2019
Verified purchase

I was thrilled to be able to get this for my husband for Christmas. When it arrived, at no fault to Ikonick, the frame was cracked. The customer service to get the product replaced was phenomenal. Very quick, professional and I would buy from here 100 times!

Thumbnail of user jonc250
Jon C.
1 review
0 helpful votes
November 29th, 2019
Verified purchase

Quick & easy, completes a brand new order within minutes. Art takes a bit of time depending on many variables but always worth the wait

Thumbnail of user glenisn
Glenis N.
1 review
0 helpful votes
September 6th, 2019
Verified purchase

Good thus far. I'll share further once the product has been received. It's my son's 21st birthday and he's been wanting to get one of these canvases. Hoping it gets shipped quickly.

Thumbnail of user tonyr312
tony r.
1 review
0 helpful votes
December 30th, 2019
Verified purchase

thank you and happy holidays.

I don't remember seeing a notification saying my order was shipped, it just showed up, which is nice, but I would have liked to be notified it shipped. No big deal though.

Thumbnail of user ryanc176
Ryan C.
0 reviews
0 helpful votes
December 29th, 2019
Verified purchase

Easy but the wire on the backs are different on one of the pictures making it hard to hang with the other 2

Thumbnail of user dannyb198
Danny B.
1 review
0 helpful votes
November 29th, 2019
Verified purchase

Easy website. Solid prints. Wicked visuals to show the difference between the thickness of said prints. Customer service on point. Reply was super fast. I missed out on a discount and the company refunded it right away without any questions asked. Flawless experience start to finish.

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4.6
1,219 reviews
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