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iStorage

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3 reviews
8 helpful votes
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August 20th, 2016

I have a storage unit and mail that comes to IStorage Moreno Valley. I had an IPhone 6 delivered and they lost it. I filed a claim with the USPS package number and delivery scan stating that it was delivered to that address. They had an employee that stated they filed the claim and come to find out it never was. So all the stories and lies were a cover up and I suspect that that employee stole it. She even stated that she reviewed the tape and saw the mailman deliver something. Lie after lie she told until she got terminated for reasons unknown. I suspect lying. Now the phone company and the Postal service says it was delivered and where it is delivered too should be responsible for the loss or theft of their clients property. I agree except IStorage says let the government pay for it they scanned the package (GPS) and didn't get a signature. How unpatriotic can you be. That scan gave the the Longitude and Latitude of where that package was delivered and is better than a signature. Oh I forgot I also pay insurance for the storage. If you file a claim for a loss they will play stupid and deny liability. You can't afford to loose your valuables to a company that does not accept responsibilities. Don't Do Business with IStorage.

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