• Jackpot Candles

Jackpot Candles

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Overview

Jackpot Candles has a rating of 4.1 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jackpot Candles most frequently mention bath bombs, shopping experience, and fast delivery. Jackpot Candles ranks 2nd among Candles sites.

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    54

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Positive reviews (last 12 months): 90%
Positive
9
Neutral
0
Negative
1

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4,734 reviews

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How would you rate Jackpot Candles?
Top Positive Review

“Quick and easy and love the candles!”

Beverly S.
7/4/24

Quick and easy and love the candles! It's so much fun to burn them and watch the prize come into view. It's hard not to pluck it out as soon as enough wax has melted!

Top Critical Review

“I've never had a bad experience with them”

Harmony W.
7/31/24

I've never had a bad experience with them. All the candles smell amazing and the bath bombs are cute and also smell really good I'm hoping for new smells. Some of the wood wick candles have a hard time burning

Reviews (392)

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Reviews that mention popular keywords

bath bombs (120) jackpot candles (137) shopping experience (55)
Thumbnail of user harmonyw35
1 review
0 helpful votes
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July 31st, 2024
Verified purchase
• Updated review

I've never had a bad experience with them. All the candles smell amazing and the bath bombs are cute and also smell really good I'm hoping for new smells. Some of the wood wick candles have a hard time burning

Reason I chose this business:

I've really enjoy all the items and it keeps me coming back for more it's addicting! :). a scented watermelon candle would be amazing to add I saw that their is a bath bomb now but didn't have my size I'll have to come back to get it soon

I've never had a bad experience with them
July 11th, 2024
Verified site experience
• Previous review

I've never had a bad experience with them. All the candles smell amazing and the bath bombs are cute and also smell really good I'm hoping for new smells.

Reason I chose this business:

I've really enjoy all the items and it keeps me coming back for more it's addicting! :). a scented watermelon candle would be amazing to add I saw that their is a bath bomb now but didn't have my size I'll have to come back to get it soon

I really love the smell of the candles and the bath...
February 7th, 2023
Verified site experience
• Previous review

I really love the smell of the candles and the bath bombs are really pretty

Thumbnail of user beverlys1217
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Quick and easy and love the candles! It's so much fun to burn them and watch the prize come into view. It's hard not to pluck it out as soon as enough wax has melted!

Reason I chose this business:

Great sale and couldn’t pass up.

Thumbnail of user debraa195
2 reviews
0 helpful votes
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August 2nd, 2024
Verified purchase

Easy to find what to order. Love the smell of every candle I order.

Thumbnail of user evane112
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Wife loves the ring I purchased several years ago and I had to order more

Reason I chose this business:

She wanted more rings

Thumbnail of user carolb3914
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Thank you! Your candles are fantastic! I love the smell! I love my rings!

Reason I chose this business:

$10 candles

Thumbnail of user mercedesc74
1 review
0 helpful votes
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July 1st, 2024
Verified purchase
• Updated review

I love Jackpot. And I will keep shopping with them! Shop with them!

Awesome!
May 26th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Great company and customer service

They are so quick and efficient!
March 5th, 2022
Verified site experience
• Previous review

They are so quick and efficient! I love the products!

Reason I chose this business:

I'm in love with Jackpot candles

Thumbnail of user joshuad343
1 review
5 helpful votes
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March 2nd, 2021
Verified purchase

Did they take Comcast customer service rejects and give all of them jobs?
This is the worst company I've ever had the displeasure of dealing with. I didn't order during a holiday rush. I didn't order a ton of products. I ordered one candle that hasn't shipped yet (over 2 weeks after purchase). Tracking info just shows a label has been created, but after several weeks of this I reach out to their customer service. Their replies are either some auto-reply that doesn't even make sense, or a useless reply apologizing and repeatedly telling me the order will be filled in the order it was received with no expectations set. I asked them to stop sending me auto-generated replies and received an attitude-laced reply from someone who won't even put their name in their sig. Pathetic.
I have a very hard time believing these candles are that high in demand. At this point, I expect to receive a very $#*!ty candle and if the ring is better than a cracker jack prize I will be shocked.

Tip for consumers:
Don't buy anything.

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Thumbnail of user cheryle514
1 review
1 helpful vote
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January 25th, 2023

I purchased a Fraser Fir 3 Wick Candle with Jewelry in it. The candle has no scent and the ring was a cheap piece of crap. The ring started tarnishing and turning my finger green in less than a week! Don't waste your money! I will be going back to purchasing my candles from Goose Creek and Yankee Candles. THEY have quality products! Very dissatisfied

Thumbnail of user catieh5
2 reviews
2 helpful votes
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February 18th, 2021

I got both my candles in a timely manner... but so didn't order in a peak holiday season. About a week, and they came today. I will come back and re-review about the rings. Until then... I am enjoying beautiful scents. And not hard to light if you have experience with wood wicks.

Products used:
I bought Sweet Pea and Lilac scented candles.

Thumbnail of user amandac1482
1 review
1 helpful vote
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June 23rd, 2021
Verified purchase

I have bought several candles from them! I love all the scents I have bought! They burn for a long time, and the jewelry inside is gorgeous! I keep coming back for more! The rings make perfect gifts for my daughters and myself! I have kept 2 rings so far! They don't break me out and they are a good fit since I got to put my size on there. Anyone that doesn't like them must be upset they spent 30 bucks and didn't get the 5000 ring and that is ridiculous!

Products used:
Candles, bathbombs

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Value
Shipping
Quality
Thumbnail of user davidm4636
1 review
3 helpful votes
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December 22nd, 2020

I thought I would try a different candle company for the holiday season. Placed order, and that's where it kind of stopped. Placed it well in advance that I would or well Should receive it before Xmas. Well I was wrong. Going into 3 weeks ( now its Tuesday of xmas week) and nothing, stalemate. I reached out few times and I do believe they been heavy on the order side, what doesn't help snow storm hit NE as they ship from NY blanketed the region so now it's a even longer wait. I may give them another go around later on in the year and hope shipping goes quicker second time around.

Thumbnail of user reneer289
1 review
0 helpful votes
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January 29th, 2021

Bought the candle with a birthday gift card, just for kicks. Candle has no scent except if you are standing over it. Well the ring, I could have got in a gum ball machine for. 50 cents. They value card says its worth 30 bucks, but I guess you would pay that much in like an auction for it. I would buy this type of Candle for my 9yr niece but because of the fire hazard maybe not..

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Thumbnail of user jillk450
1 review
2 helpful votes
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July 6th, 2021

Absolutely gorgeous rings inside the candles. I bought two candles and a bath bomb and all three rings are incredibly beautiful! It's a little bit messy trying to remove the pouch from the melted wax but so worth it!

Tip for consumers:
You might want to purchase a pair of inexpensive tweezers in anticipation of the candles being delivered because you will need to use them to get the pouch out of the candle wax and they will be messy afterwards.

Products used:
All three items purchased (French Vanilla Candle, Sweet Pea Candle, and Misfits Bath Bomb. All have amazing scents that are very warm and inviting. The rings inside each item are beautiful and such a fun surprise. :)

Service
Value
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Quality
Thumbnail of user martinf366
1 review
0 helpful votes
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December 12th, 2022
Verified purchase
• Updated review

Items received and packaged well. Nice variety of candles. I just had to order a little more than I wanted too to get free shipping but no big deal there, just hope we can get a valuable ring or necklace out of it.

Reason I chose this business:

It's unique that there is an opportunity to get a valuable piece of jewelry and it's fun, even though I don't expect anything worth much.

It was difficult to get to 75.00 to get free shipping,...
November 28th, 2022
Verified site experience
• Previous review

It was difficult to get to 75.00 to get free shipping, but I still left a tip.

Good experience but expensive
September 15th, 2022
Verified site experience
• Previous review
Reason I chose this business:

My Wife told me about it, she does not know I ordered one for her.

Thumbnail of user melissao822
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

Great product! I have purchased some "ring" candles before and they are high quality candles with awesome scents. They make such amazing and unique gifts because you get a wonderful scented candle and a beautiful surprise ring all in one. I am now purchasing some necklace candles for Christmas gifts this year.

Reason I chose this business:

I purchased Jackpot Candles last year for a couple of Christmas gifts and was very pleased. I was very excited to see that Jackpot Candles has a Necklace Candle and ordered several of these for Christmas gifts this year.

Thumbnail of user deannar178
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

These look like so much fun! Plus, I greatly appreciate the free shipping to Alaska! I have not used these gems as I bought the bath bombs and candles as Christmas presents. However and first and foremost, my gifts got here fast and well packaged, and it smells amazing! I just had to peek inside and the colors are so pretty! I am going to order for myself now.

Reason I chose this business:

Unique and fun Christmas presents

Thumbnail of user mirandak78
1 review
0 helpful votes
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December 15th, 2022
Verified purchase
• Updated review

I love jackpot candles. Every time I've ordered from them it's been a pleasant experience. I haven't had an order dissapoint me! They are a wonderful company that sends great coupon codes often and I'm very happy to have found this company!

I had an issue with a bath bomb and they resolved it the next day so on top of great quality products, they're customer service is top notch. They honestly care about their customers unlike most companies these days.

Reason I chose this business:

I got an awesome coupon code so I wanted to use it!

Service
Best company ever!
August 13th, 2022
Verified purchase
• Previous review

Best company ever! Wonderful quality bath bombs. I buy from this company whenever I need bath bombs! Thank you, Jackpot Candles!

Reason I chose this business:

They have the highest quality bath bombs I've ever found.

I am in love with this company!
January 20th, 2022
Verified purchase
• Previous review

I am in love with this company! The bath bombs are huge. The jewelry is gorgeous! It only took 7 days to arrive! Thank you! I'm so glad I found this company!

Reason I chose this business:

I found this website just by searching candles with jewelry in them. I'm so glad this is the one I decided to go with! It is the best!

Thumbnail of user joshuac786
1 review
0 helpful votes
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April 7th, 2022
Verified purchase
• Updated review

Awesome candles, great prices and fun jewelry pieces. The fragrances were clean, crisp and have natural aromas, as opposed to other brands where we found the aromas had more of a contrived chemical odor. If you keep the wicks trimmed, the candles will burn for right around 80 hours. Again, other brands that claimed a similar burn time did not live up to their claim.

Reason I chose this business:

Previously bought Jackpot Candles and was really pleased with the quality and burn time of the candles. Then there is the bonus jewelry!

Quick, easy and painless
March 5th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Intrigue, mystery, surprise and fantastic scented candles

Thumbnail of user maryn1326
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

My sister gave me one of these special candles for my birthday a few weeks ago and I loved the ring. It was my favorite color red stoned. I thought I'd return the favor by giving her, my other sisters, my mom and daughter one each for Mother's Day.

Reason I chose this business:

I received one for my birthday and I truly loved it.

Quality
Thumbnail of user brittanyy270
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

Simple and easy. Loved every single one! I have bought several from jackpot and will continue to purchase.

Reason I chose this business:

Discount code for leap year text message

Thumbnail of user shannonr456
2 reviews
0 helpful votes
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February 12th, 2022
Verified purchase

I LOVE Jackpot Candles! I've previously won 2 candles from their live events and I was absolutely SOLD! This is my first purchase from the site and it is extremely easy to navigate and find what I'm looking for and so much more! I will definitely be a repeat customer for sure! I can't wait to receive my order!

Service
Thumbnail of user katelyns81
1 review
0 helpful votes
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April 2nd, 2022
Verified purchase
• Updated review

I just wish that shipping wasn't so expensive. Other than that, I love that there are always deals and ways to somewhat save money. I definitely plan on buying more in the future -- the bath bombs and candles make for perfect gifts!

Reason I chose this business:

My friend bough me a bath bomb + ring and I loved it! It's a lovely ring and it fits! It was the longest bath bomb I've ever done too, which was impressive to see.

I just wish that shipping wasn't so expensive
March 19th, 2022
Verified site experience
• Previous review
Reason I chose this business:

My friend bough me a bath bomb + ring and I loved it!

Thumbnail of user christopherz189
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

Easy shopping. Jade is the best! Great item for the Halloween season with the added bonus of the hidden earrings. My granddaughter simply loves this. She lit the candle while watching Hocus Pocus 2. Thank you!

Reason I chose this business:

Always a great product with exceptional service.

Thumbnail of user welldiggerswazoo
1 review
0 helpful votes
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April 12th, 2023

I've bought from Jackpot candles before but only the travel tins. They smell great, good scent throw, nice fashion jewelry. But this last order they asked for a gratuity. Yeah, no, you don't get a tip for fulfilling a online order like hundreds of other companies do every day. You're not a tipping industry, stop it.

Products used:
The candles and jewelry are great, I just think Jackpot candles are really obnoxious for asking for gratuity in a non- tipping industry.

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Thumbnail of user cheryla509
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase
• Updated review

Painfully long shipping/handling. Even in this time of slow deliveries, NO ONE takes this long. I ordered candles on Nov 29 and still don't have them. They say Dec 22 for arrival. Hope so. This seems like a fun gift, but this is really a reason I might not order again.

Reason I chose this business:

Fun gift. I did get them in time for Christmas and was pleased with the uniqueness of it.

Painfully long shipping/handling
January 19th, 2022
Verified site experience
• Previous review

Painfully long shipping/handling. Even in this time of slow deliveries, NO ONE takes this long. I ordered candles on Dec 6 and still don't have them. They say Dec 22 for arrival. Hope so. This seems like a fun gift, but this is really a reason I might not order again.

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