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Jen's Scrubs has a rating of 2.9 stars from 163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Jen's Scrubs most frequently mention customer service, credit card, and several times problems. Jen's Scrubs ranks 3rd among Uniforms sites.
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I once again had to refresh my scrubs. Jens was having a sale on my favorite Cherokee scrubs, so I was able to not only replace my green scrub bottoms with a hole in the knee, but also pick up some pretty pink scrubs (top, pants AND jacket) too! Quick updates on the orders progress were emailed, and my pretty new uniforms arrived super fast at my home. I only buy from Jens Scrubs. Thanks for having such a nice selection, especially for those of us needing Tall sizes. Will buy again, and recommend to friends and colleagues.
This company claims that they are the only 5-Star rated scrub company?! Hmmm... is that 5-Stars for incompetence? For customer neglect? For not answering their phones? They charged my credit card in FULL days ago and have yet to process my order... they are also unreachable via phone or email. STAY AWAY!
I once again had to refresh my scrubs. Jens was having a sale on my favorite Cherokee scrubs, so I was able to not only replace my green scrub bottoms with a hole in the knee, but also pick up some pretty pink scrubs (top, pants AND jacket) too! Quick updates on the orders progress were emailed, and my pretty new uniforms arrived super fast at my home. I only buy from Jens Scrubs. Thanks for having such a nice selection, especially for those of us needing Tall sizes. Will buy again, and recommend to friends and colleagues.
I love buying my scrubs on this website because they have a great scrubs and I always get fast delivery. Prices are good also.
Jens Scrubs is fantastic. I always get my scrubs in 2-3 days. So pleased and highly recommend. If you crest an account you get extra savings.
This company claims that they are the only 5-Star rated scrub company?! Hmmm... is that 5-Stars for incompetence? For customer neglect? For not answering their phones? They charged my credit card in FULL days ago and have yet to process my order... they are also unreachable via phone or email. STAY AWAY!
I got my product in good condition and in good time. Couldn't find what I wanted (white sleeveless lab jacket with pockets) anywhere else. Definitely recommending this site to my friends in healthcare.
Jen's Scrubs has been my go to scrub shop for years! They have an awesome return policy that lets you exchange scrubs for different sizes, etc for free so you can find the perfect fit! This helped me out so much when I recently changed sizes and was having trouble getting a well fitted pant. They also run frequent promotions and specials. I never pay full price for scrubs!
Had issues with the website and trying to get the shopping cart and the order is placed. That seem to resolve itself and got everything on the order. Then only one piece of the shipment shipped. I received nothing to indication that the other was on backorder what the situation was. I had to call customer service to be told that they thought they deliver was completed. Once they looked further into it in the issued a refund. Everything worked out just not very convenient.
This is the 2nd time I got scrubs from Jens. They have the best selection and prices plus shipping is super quick.
I have ordered from Jen's Scrubs three times. I always get my items. It takes a little longer to receive than some of the other sites, but they do arrive. Twice, I have needed to exchange an item for a different size. The process is not as easy and user-friendly as other sites and it takes a day or so to get a response from Customer Support. You are charged a fee to exchange or return an item or items. I do not like that. Their prices are good though, so if you know exactly what you want and what size you need they are ok to order from.
A pharmacy our size, have been looking for a specific pretty much everything; scrubs brand, embroidery, and of course fast and profissional customer service. Neil showed all of this in few e mails and follow up phone calls. We ordered 18 pairs of scrubs and they are shipped in less than a week. That's efficiency.
We definitely will be loyal customers.
Thanks.
They have fast shipping and great sale prices good quality easy to order Nd great selection of scrubs!
I ordered maternity scrubs for my daughter-in-law. Not only is she pregnant, and needs maternity, she is very tall. Your company offers the longer length in the maternity slacks. She was very happy with the fit. They were also on sale and I received the order really fast. I would suggest that you offer more colors and maybe a couple of different styles of maternity tops.
Shipping was delayed for days without any communication. Their phone weren't accepting calls and I had to email. They did respond the next day, however, the scrubs still weren't here in time. I've used them for all ofyour scrub ordering and this may make me reconsider that decision.
Have scrubs in stock that I needed and quick delivery.
Enjoy ordering from this site. Recommend to all my healthcare friends and family.
I love the Wonder Wink Four Stretch but for some reason my scrub pants almost feel like a medium and I wear a large. Don't know if they were tagged the wrong size or not. Just a little disappointing
Easy ordering process, shipped and delivered as promised, I was routinely given item updates. I would use them again with confidence.
Easy website to navigate, great price, shipped and received quickly, and loved my purchase! Will definitely buy from Jen's Scrubs again.
When you place an order it appears you can return it at no cost. This IS NOT the case. You have to pay almost $15 shipping on 1 set of scrubs and then if you return them, another $8 in return shipping. You have to pay $23 and NOTHING to show for it. I HIGHLY recommend Do NOT order here. Most companies will send you a prepaid shipping label for returns. We will not be ordering anymore else.
Shipping was quick and the order was accurate. Thanks! I love my new scrubs! Will definitely do business with again.
SIX pieces of Plus Sized Wink scrubs for $110 DELIVERED in less than a week (and that's not a clearance price). The closest I could come with another company was $25 more and they didn't have the sizes and colors that I needed. I've never heard of Jen's Scrubs, but I'll be passing the word since our employer makes us wear white!
I'm mad at myself that I didn't read the reviews first before I ordered from this site. I did receive my order, however I need to return it and I am having a hard time getting a hold of anyone to get a return slip to return my item. This business is very shady and reading the reviews proves that many others are having trouble with them too. This site needs to be shut down with how many times they've screwed over their customers. Despicable.
I was seriously very impressed with the turnaround time on part of my order. I think I placed the order on a Friday, and had most of my scrubs in hand by the following week. However, I guess one pair that I ordered is on backorder. There has never been any further follow up regarding this particular set of scrubs. There is no way I can find online to check the status on the remaining order. I was charged in full at the time the order was placed and almost a month later I'm without one of my uniforms or any way to track it.
Always pleased with my experiences with Jen's Scrubs! I get great scrubs at very reasonable prices. And they are shipped quickly. What more can you ask for?
I ordered some scrub pants and tops from Jen's Scrubs website and I honestly got very good customer service and quick receipt of my scrubs. I was worried after I had read the bad reviews but I'm not sure what the deal was, because I received quick replies to my messages and a prompt delivery. I'm really happy it worked out the way it did and would order from this site again!
I had a good experience with Jen's scrubs. My only problem with buying new scrubs online is the regular sizes are often too short and sometimes the tall sizes are too long. Its the price for ease on the internet. I may have to start heading out to the brick and mortar shops in the future to find the brands and fit that suit me best.
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Free Shipping, low prices on great selections of scrubs from Grey's Anatomy, Cherokee, WonderWink and more.
Please contact us a t 877.672.0962 or email CustomerService@JensScrubs.com for any order assistance. Our customer service specialists will assist you to make sure any issue is resolved.