Jewlr has a rating of 3.8 stars from 1,163 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift, and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.
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The whole process was really quick. I booked a home session and Mr. Abul came on the very next day. He brought extra samples too. He was very courteous and well behaved. The purchase experience was very smooth too. I bought the one I liked in that very session. I got the purity certificate and the invoice on my email within 15 minutes.
I have purchased a engagement ring for my fiance. I have read so many bad reviews about jewlr that I am giving this only 1 star Until my ring arrives. I will let you guys know how my ring is and how is the quality. Fingers crossed it's all good. Order J.3.0.1.5.3.5.9.3.0.7 Let's hope it's like the photos I've attached. Stay tuned for an update guys
When I ordered I got immediate response, great price, received in 2 days & the presentation was exceptional. The free of the cube necklace just sent it over the top. It is so nice that this customer service still exists. Thank you
This is for children or just junk jewelry. If you say these are real then it's real junk. You can't see the ring or necklace without a magnifying glass. Can't read the engraving so sorry I wasted my time and money I'll definitely be returning them. Stones aren't cut the same paid extra for genuine diamonds on the side of the ring and there just bumps are diamonds even set there? I paid extra for engraving but can't even see it it's small but also barly engraved into the metal.
I'm just very unimpressed with all of it. I'll spend more elsewhere for quality items. I recored myself writing this review and I'll post on BBB and sitejabber & Facebook and record any phone calls (this place is shady) till my money is returned. You will be sorry you used this site…
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Jeweler keeps deleting my reviews it’s the last attached it posts you see it then just refresh the page and it’s gone NO review due to 1 star.
Products used:
Ring & necklace both crap small kids junk.
The order received was exact. It was customized as a Doctoral graduation ring. It arrived on time. Also, received a gift and discount coupon for the next item. Quality is exceptional. Amazing packaging. Thank you to your whole team. Feb 2024,
Can't describe how happy I am with my purchase, love it and a year down the line it still looks brand new
Thank you for your feedback Adam.
The ring was for a friend, and she loved it. I then bought 6 rings for my other friends. I'm giving them sabbath. I think they are going to love them to.
Thank you
I spent almost $200 on a custom ring for my mother for Christmas
Immediately upon opening the box I was in absolute shock at how cheap it looked and how the photos online looked much better than the actual product
The ring looks like it was bought from Walmart for $50
Because it was too close to Christmas for me to change gifts I gave it to her anyways
It's only January 26th and the ring is scratched up dull and the engraving is barely visible (though you could barely see it to begin with)
I expected much better quality for the price
I was way more impressed with the custom box than I was with the ring.
The site was very straightforward and easy to follow. I went in knowing what I wanted and got exactly that in a super short period of time. Great!
Ordered a Mother's Ring with synthetic stones. The two rubies arrived a light pink color. That obviously doesn't work in a Birthstone. I tried dealing with the company to replace them, but they simply told me I was wrong. What I saw I didn't see, I guess. They did suggest I buy more expensive stones. It took a few emails to get the form sent to return the ring.
This company not only creates beautiful jewellery but they stand by their product! Love supporting young canadian companies! Shop online experience was flawless! Love love the product! Will be back to shop!
CUSTOMER SERVICE IS NON EXISTENT Two reviews. My necklace broke and I had to pay repair as out of warranty, they make you pay return postage also! When they repaired it came back shorter, I complained and they said this is what you ordered originally. I said that's impossible and proved by photos it was remarkably different. They had to make me a totally new one.
On buying another product a locket, the catch snapped and it couldn't be repaired. I had paid for photos to be inserted, this cost me extra, they then blamed myself for how I had inserted the photos. Sent back (paying postage) and now have a refund but it's been a nightmare. On asking to talk to a manager and complain all requests are ignored and complaints.
My original necklace has snapped again (poor quality) therefore I'm drawing a line and never using them again. They didn't even give me any compensation.
During all this my grandparents had both died and I bought the locket from the savings they gave me. I told them this but they ignored as-well. No compassion and arrogance.
Accidentally found this company by looking at online jewellery. A stylish range of jewellery and a fantastic personalised selection to make a piece even more special. Ordered a Russian ring necklace with x3 personalised engraved rings which was stylish and beautiful. The piece was on black Friday price with an additional 10% new customer discount added plus a free gift of another necklace which was perfect for my 10 year old daughter. Confirmation email was quick and a very thorough delivery email followed. Received the purchase with in a week which i thought was great service considering it was engraved. Will definitely recommend and use again. Well done and keep up the great service
Friendly fast and great result at the end of the process.
My wife loved the gift I gave her. It was our 40 wedding anniversary.
Products used:
Jewelry ring Ruby
I purchased earrings as a gift for my daughter, backed by a 90-day return guarantee. However, due to medical reasons, she couldn't wear them immediately. It wasn't until three months later that she tried them on, only to find one earring was broken and unfit for her ears. When I reached out to the company, they offered a credit, deducting costs due to the warranty period's expiration. Despite my agreeing to their terms and sending the earrings back, all communication from their end ceased. They've completely ignored my attempts to contact them.
What's particularly disturbing is their active suppression of negative reviews on their website, leaving only positive ones. This deceitful behavior led me to take action against the company for consumer fraud and deception. I've gathered the removed screenshots of my honest reviews on jewlr.com to support my case.
It's a disgraceful situation, and I don't recommend anyone to purchase from this company. As promised, I intend to share my complaint and claim across numerous websites to ensure others are aware. Dealing with scammers like this is something I won't hesitate to pursue legally.
I bought a Tungsten ring from them for my boyfriend and it cracked within 2 months. They sent me another one saying broken tungsten is a rare occurrence and they're durable. The new one broke again and cut my boyfriend's finger! They won't do anything about it since its past warranty - overall paid $100+ for quality that's $#*!ter and more expensive than Pandora, what a joke. GARBAGE quality, they probably purchase these from aliexpress and resell. DO NOT BUY!
We had a wonderful experience with Jewlr. The ring is even prettier than pictured on line. Our daughter was so happy to receive her very special gift for her Birthday.
Tip for consumers:
Just make sure you order on time for your delivery. This company comes through on time but if you order to late, it won't be their fault.
Products used:
Jewelry
Hi just ordered this stunning beautiful ring and it came in right on time perfect size as well not gonna lie I was a bit worried it wouldn't show up overnight like I paid but they did not disappoint I was just so excited to get my new wedding band ring after my original one broke but with this ring it's even better on my hand then the website I would definitely buy from them a thousand times more I'm so excited and more thank you jewlr for your amazing experience
I purchased a tungsten metal ring that broke within a week of light wearing. I emailed yet they said they couldn't replace or fix it. They offered 30% off if I wanted to purchase the same ring again, but I will not be shopping ever again with this company, and I hope you don't either. A discount doesn't fix my broken ring I spent $180 on. The 30% discount is only about $20. Thankfully they refunded me in full but I'll be purchasing a ring elsewhere.
One very happy customer here…I ordered a name necklace, but once received, I decided I wanted the thicker version. Got in touch with Customer Service and from the get go they were AWESOME… it was an easy return, they paid for the shipping and the refund didn't take long at all! Once I received my refund, I ordered the thicker version and it will be arriving tomorrow :) The best experience from beginning to end :) ty!
JEWLR you ROCK!
The necklace arrived and it was perfect. When I asked about a box for it, your staff bent over backwards providing me with information about available options. Our oldest daughter was about to give birth to our grandson, I opted for the photo box. Two weeks later he was born in Denver. I took a picture of my wife, daughter and grandson then sent it that evening to Katie. Just a few days later the box arrived and it was terrific! What a wonderful Christmas gift for my wife! Thank you so much.
Scott Larson
I ordered a ring for my husband for our anniversary. You never know how things are going to be when you order online. I had never ordered from them before so I was nervous. The ring was perfect when I got it and was engraved just like I wanted. It was a little to small so I inquired about exchanging it. They have been wonderful to work with and have gone out of their way to make sure that I got exactly what I needed. I would recommend them to anyone and will definitely order from them again
This is an absolutely beautiful ring. I'm no expert, but the stones are bright, clear and shining! Perfect fit, fast delivery!
Excellent experience with Jewlr. My ring came faster then expected and is absolutely beautiful. Thank you to Jewlr!
I recently purchased a ring for my better half through Jewlr and stupidly I messed up applying my new customer discount to my order, Ana A, one of the lovely assistants, sorted this discount out for me post order completion and I've never received such excellent and efficient customer service like it! Would recommend to anyone looking to find amazing jewellery at a reasonable price from wonderful and caring people! Put a smile on a retail sales assistants face, which is no easy feat.
I never expected the craftsmanship to be so awesome. It was exactly what I ordered and was delivered earlier than expected even with a minor change on one of my granddaughters name. No hassle, no extra fees. Highly recommend.
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.
We're happy you are pleased with your purchase. Thank you for the feedback