Jiffy Lube has a rating of 3.1 stars from 101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jiffy Lube most frequently mention customer service. Jiffy Lube ranks 9th among Auto Repair sites.
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This team is very well put together they replaced my tail light even though it's some thing they don't do on Corvettes very often but it's very pleased with the service in Paris is a new edition she did a wonderful job and so did everyone thank you very much. Thank you.
The personnel at this service center are extremely rude and cuss words without hesitation. Shame on them! I went to get oil and filter changed and when I heard the price I called the nearby dealer and told the person at Jiffy Lube service center that they are charging more than they should. He got very angry and asked to to get out! Very unprofessional. Shell, the parent company, needs to train these people on customer service. Their crude behavior is unacceptable. Its really a shame. This is the phone number of the service center: *******664
This team is very well put together they replaced my tail light even though it's some thing they don't do on Corvettes very often but it's very pleased with the service in Paris is a new edition she did a wonderful job and so did everyone thank you very much. Thank you.
I've had 6 oil changes on this truck at different locations and have never been charged to remove and replace the belly pan a $5.00 extra fee on my paperwork, not cool. Please look into this and send me some coupons
The personnel at this service center are extremely rude and cuss words without hesitation. Shame on them! I went to get oil and filter changed and when I heard the price I called the nearby dealer and told the person at Jiffy Lube service center that they are charging more than they should. He got very angry and asked to to get out! Very unprofessional. Shell, the parent company, needs to train these people on customer service. Their crude behavior is unacceptable. Its really a shame.
This is the phone number of the service center: *******664
Tip for consumers:
Very bad experience
Products used:
Service
I've been here 2 time first time was alright but the second time they did a bad job of rotating my tired and did my oil change. They don't know how to fill up tires and they didn't check if the oil plug was tightened, I was leaking oil all week and on Friday my lights went on bland burn all my oil from my car I want it to be looked at and put all the oil I wanted back my plug came out while driving made a big mess and want all my money back and get my new oil change at Toyota and they pay for the service
Upon giving jiffy lube 4 star review, I went home that evening and glanced at my reciept and was surprised to find on my invoice they vacuumed my floorboard topped wiper fluid off checked belts etc... thankyou for service I never expected.i assumed I was just getting an oil change. Great staff
Went to Jiffy Lube #3964 in Muskego, WI 2/29/24 for an oil change and emissions test. Awesome service, very friendly knowledgeable. I will be taking my truck there from now on.
My oil change was done exceptionally well and quickly with no waiting
The staff was courteous and helpful with my questions
I needed an oil change and was pressed for time. So I decided to go to jiffy lube in Deer Park N Y. I found a $15 off coupon on line. I thought quick easy and inexpensive. My last oil change from Midas was $40... I use synthetic blend. They wanted to charge me $109! That's with the coupon! I said $109? That can't be right! Employee said it is. I know alot people complain it's high...I said that's three times the amount I pay at Midas! I will never come here again! That's just outrageous! I know it's not his fault but that's just ridiculous... He said I'll see what I can do and then charged me $83. I appreciate that he was very polite and worked with me but those prices are outrageous! Employee's ask were very friendly and kind. Prices are just way too high. And they try to sell you everything extra! Rotate tires $25, air filters... You name it.I know he's just doing his job but I just wanted a quick reasonably priced oil change...I thought $60 would have be fair...
The Eastgate, Jiffy Lube, is the location I have gone too for many years. I trust them, I have always had great, honest work done, and the mgr, Ricky, has always been so helpful and thorough! I highly recommend them. Due to all the Eastgate construction and road closure by this location, it unfortunately, has affected their business. LET'S HELP THEM OUT AND GET AN OIL CHANGE THERE
I'm about to leave the Jiffy Lube in Jeffersonville, IN on 10th Street. But I decided to write this review before I leave because I don't want to forget. The guys are awesome from the top down. The leadership here is outstanding & you can tell it has trickled down. It's going to be 100 degrees today, they are all super hot & not only is no one complaining, but most are even smiling with a few corny jokes to tell while you wait.
Love these guys!
I just want to say that I had an amazing experience with Jiffy Lube! They were great to work with! They got my car in quickly and did a great job getting me back on the road. I would recommend them to all my friends and family. They were there when I needed them.
Tip for consumers:
They take care of their customers
Products used:
Oil change and wipers
I asked lots of questions Shane answered them all. He was kind and very attentive. I really appreciated the service Shane provided.
Products used:
An oil change at Jiffy Lube
Had my service truck serviced at the Poinsett location last month. Driving in stop and go traffic yesterday my low oil notification came on. I took my truck to the Evans St Florence SC location this morning. I asked for a top off and if he would check the filter and drain plug. The oil filter was not tight and during my lengthy drive I had lost 3 quarts of oil.
I am certain that it was an oversight but in an older vehicle that doesn't have low oil sensors it could have been catastrophic. More attention to detail is warranted
I went to jiffy lube for a long over due oil change. My windshield wipers also were ruined. I noticed my front headlight would go on and off. And my transmission dip stick for some reason pops out. So I got all these things done. All of a sudden one of the workers said to the person handling my bill. "We have $10 off wipers this weekend, make sure to subtract it". So it was subtracted. Then another technician said your transmission fluid is low. It may have something to do with your dipstick poping out issue. So they topped off my transmission fluid. Then the other technician changed the headlight. While this was going on a worker was washing my windows. I was in and out in 15 minutes with everything done exactly that was needed and requested. Oh almost forgot. Another technician saw my coolant was on the low side and topped it off. The location was in Tukwilla WA. I do see some bad reviews here that are also honest. But this shop was totally energized. People seemed happy to work there. My best experience getting an oil change. For the subpar Jiffy lubes out there based on some reviews here. It is recommended to reach to this Jiffy Lube as an example of how customers should be treated especially when there are so many other options. Thumbs up.
Tip for consumers:
Great Energy at this location
Products used:
Oil change, wipers, fluids
I'll be fair and give them credit for having a clean shop, quick to get my car in, polite staff.
Here's what I can't stand - the endless SELLING. They want to get as much out of you as they can and it's obvious they see women as sitting ducks. I went in for an oil change. AN OIL CHANGE. They wanted to do $500 worth of services and made it sound urgent.
My regular mechanic took a look at this estimate (I didn't let them do most of what they wanted to) and called them crooks.
Never will I darken their doorstep again.
Oh, and my engine light came on a day after they changed my oil.
First time getting an oil change here and the last. I don't know what happened but I had nothing but problems starting my car after getting an oil change here. Not sure if they used the wrong oil or what. Recently got an oil change at a different place and the problem has disappeared.
Products used:
Oil change
I used to work for Jiffy Lube I know I go they charge you for things that you don't need they'll tell you need it but you don't need it I will go to another place to handle business there's a racist company it's only two black people work in Friendswood Texas store now it's only one black person working Friendswood store that's racist they will fire you if I could get them zero Stars I would but I can't they want you to pick at least one star don't trust Jiffy Lube and they drink on the job alcohol beer
Average sevice
Seems fine, the wait is sometimes long. Employees are friendly and considerate of you vehicle
The man who waited on me was named 'Twin.' He was knowledgeable and answered all my questions. He did his work quickly and efficiently! Also, He had very nice manners.
Raymond, top notch! Kind, big smile and know what he is doing. Even mention where to get a coupon. How awesome it that. Keep workers like Raymond!
Very fast, helpful and friendly service at the Radcliff location! I would HIGHLY recommend, they offer a variety of services meet many of your automotive needs!
This company has the worst service and gives wrong information. In the website, it was told discount with group coupons, however, after changing the oil didn't accept their own coupons and even charged more than indicated in their website. I strongly discourage to going to this place for oil exchange or any services
Customer service is always something to expect at this location as well as quick visits. My technician Devin was knowledgeable on questions I had and overall made my experience great.
Excellent customer service, plenty of technicians to assist customers. Definitely going back for an oil change
I will never go to them. I suggest no one goes to them. They messed up my motor. Also they accept a marijuana for payment and then they wanna hurry up and ship the guys out that did it but I'm not stopping you. I'm calling Solve It 7 and I'm taking him to small claims court. I'm gonna have a thorough mechanic go with my car because I know you are messed it up. Nothing was wrong with it before they touched it.
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