• Jill Wiseman Designs

Jill Wiseman Designs

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Overview

Jill Wiseman Designs has a rating of 4.0 stars from 2 reviews, indicating that most customers are generally satisfied with their purchases. Jill Wiseman Designs ranks 16th among Jewelry Making sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 100%
Positive
1
Neutral
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How would you rate Jill Wiseman Designs?

Reviews (2)

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Thumbnail of user clifforddiane45
1 review
0 helpful votes
April 30th, 2024
Verified purchase

I've been buying from Jillwisemandesigns.com for many years. I always receive high quality items at very good prices. Her patterns; many free, are top notch. Easy to follow instructions. If there is ever an issue she and her staff respond very quickly. I have a local bead shop in my town. I receive better service and better prices from Jill Wiseman. I'm a shopper for life.

Tip for consumers:
Jill often has free shipping specials. Her shipping in the US is $4.99 which is very reasonable for a small business. I've never utilized the refund option so I'm not 100% sure of the policy. But her customer service is excellent.

Products used:
Many different beads. From pearls to super duos and many findings.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kh650
K H.
60 reviews
225 helpful votes
March 12th, 2019

Caution attending the once-a-year "garage" sale. You never know that half the items you order are sold out until you get your invoice. Then when something is sold out, they don't inform you beforehand, they just give you a store credit, which in my opinion is underhanded and very irritating. Target does the same thing, no refund, just gift cards. I think it is better and more honest business to give you a choice.

This is why many people do not "shop small." Crappy service and the ASSumption that everyone is willing to be on Facebook, where they "notify" people of service delays.

If you run a business, do not expect people to put up with you. You are there supposedly serving us. When you can't handle high volume, don't cheap out, hire temps to help. I think many people are tire of small business greed, too.

I tried to make an order through PayPal to use the credit. It wouldn't take the credit, so I emailed that their website is very stressful and I would like my credit refunded like a normal business. June states that all I had to do is ask for the credit "politely". This is not stated anywhere. I don't think anyone likes to jump through so many hoops just to order something. There is not a brick and mortar store. I don't trust them and do not want to keep being led down a rabbit hole where something isn't in stock, so I get credit again, and have to keep ordering from there.

When someone else tells someone that they are impolite, I figure they know a lot about rudeness in their own character.

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