Jimmarshamericanchryslerjeep.com has a rating of 4.4 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases.
Wow, what a great environment, made us all feel like part of the family. Highly recommend stopping by and see for yourself. Don't forget to ask for Johnny.
Tip for consumers:
You can’t make everyone happy but they sure do their best. Absolutely great people.
I had a very pleasant experience with the people at Jim Marsh Chrysler Jeep. Everyone seemed to have positive attitudes and never appeared bothered by my constant questions, although I talked to John the most. He made me feel very comfortable and confident I was going to be well taken care of.
Jim Marsh was a great dealership to work with. I had a wonderful experience with the entire sales team. Johnny was my salesman and I recommend you ask for him by name if you want to buy a car. He is a hard worker, Knowledgeable and will ensure you are satisfied when you walk out the door.
Johnny was so helpful and polite. I just love Johnny and Jim Marsh Jeep. PineApple he's the Manager great loving guy.
Tip for consumers:
Awesome company
Products used:
2019 Jeep Renegade
I recently went to this business. I was treated very kindly by all staff and John helped me in specific. I was very happy with the service I received here and because of John I would definitely come again!
Awesome people, make you feel like family, Johnny and Pineapple are greatest, they were able to put me in my dream truck 2021 Ram eco Deisel. Highly recommend you all to try them out. They go all in to make you a deal.
I want to warn you about a situation i just recently had with Jim Marsh Chrysler Jeep.Took my vehicle in for service the same vehicle they sold me less than a year ago. When it came time to pick up the vehicle i was told that i need front pads and rotors and with labor and parts it came to a little more than $4K. The car is still under the 3/36 and i purchased their top of the line MOPAR warranty but none of issues are covered under either warranty.This was on 2/20/23 and i went and spoke to management and one again stated its not covered so the manager asked is the breaks making any noise or does the steering wheel or car shake and the answer to both was"NO" I was told by this manager that then you don't need brakes and he would speak to service but i have no idea what was discussed. I received a copy of the work needed and after i spoke cooperate they gave me the run around. I then text the service department and asked for a copy of the work needed and this was only a few days later. This second copy of the work needed was totally different. The only thing they stated need was the cabin filter and air filter. I won't throw anyone under the bus by name but i was told they were trying to upsell me. With that being said"whom do i believe or trust?" Save yourselves some pain and take your business to a different dealership because somebody is not being honest. Once they get your hard earned money they just move onto the next victim. For this situation one(1) star is too much.
Tip for consumers:
Stay away from this dealership especially the sales manager..
Products used:
I want to warn you about a situation i just recently had with Jim Marsh Chrysler Jeep.Took my vehicle in for service the same vehicle they sold me less than a year ago. When it came time to pick up the vehicle i was told that i need front pads and rotors and with labor and parts it came to a little more than $4K. The car is still under the 3/36 and i purchased their top of the line MOPAR warranty but none of issues are covered under either warranty.This was on 2/20/23 and i went and spoke to management and one again stated its not covered so the manager asked is the breaks making any noise or does the steering wheel or car shake and the answer to both was"NO" I was told by this manager that then you don't need brakes and he would speak to service but i have no idea what was discussed. I received a copy of the work needed and after i spoke cooperate they gave me the run around. I then text the service department and asked for a copy of the work needed and this was only a few days later. This second copy of the work needed was totally different. The only thing they stated need was the cabin filter and air filter. I won't throw anyone under the bus by name but i was told they were trying to upsell me. With that being said"whom do i believe or trust?" Save yourselves some pain and take your business to a different dealership because somebody is not being honest. Once they get your hard earned money they just move onto the next victim. For this situation one(1) star is too much.
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