• Keystone Puppies

Keystone Puppies

Overview

Keystone Puppies has a rating of 4.6 stars from 112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Keystone Puppies most frequently mention whole process, great experience, and healthy puppy. Keystone Puppies ranks 13th among Dogs sites.

  • Service
    34
  • Value
    34
  • Shipping
    22
  • Returns
    5
  • Quality
    31

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
2
Neutral
1
Negative
1
109
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What reviewers want you to know

Positive highlights

  • Shawn of Keystone Puppies really help me get my puppy from PA to CA easily!

Critical highlights

No critical highlights yet

How would you rate Keystone Puppies?
Top Positive Review

“Lefty/Watu”

Marsha M.
7/10/23

Hello I would to say thank you for having such reputable breeding business, I reached out and you delivered a great American Akita. He is such a great Breed and very smart too i appreciate the communication and training they gave my Baby before picking him up, he has adjusted to his new home and loves to play a lot with his mommy...I love how he picks up on easy task in training. He is a KEEPER!

Top Critical Review

“It's a puppy mill”

James M.
12/18/23

We're getting Malinois puppies to rescue from here. They deal with so many breeds it shouldn't be doing anything with dogs. Beware

Reviews (112)

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keystone puppies (46)
Thumbnail of user marsham433
1 review
1 helpful vote
July 10th, 2023

Hello I would to say thank you for having such reputable breeding business, I reached out and you delivered a great American Akita. He is such a great Breed and very smart too i appreciate the communication and training they gave my Baby before picking him up, he has adjusted to his new home and loves to play a lot with his mommy...I love how he picks up on easy task in training. He is a KEEPER!

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Thumbnail of user amaras10
1 review
2 helpful votes
March 2nd, 2021

I purchased my mini poodle from this site. They reply fast and Shawn is so helpful with answering any questions or concerns. That only bad thing was getting a hold of some breeders was a bit of a task. You would have to leave a message and they would call back whenever. Other than that I everything was good. I got my puppy shipped to Ohio and he arrived safely on the flight within days. I would recommend buying from this site! :)

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Thumbnail of user denises1484
1 review
2 helpful votes
July 20th, 2022
Verified purchase

I looked all over for a Mini Dachshund finally found one close by thru Keystone Puppies! They were easy to work with and answered my email question quickly. The breeder also was quick to respond to text messages. Love my little boy brought him home May 2022. Would recommend Keystone to anyone searching for a puppy.

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Thumbnail of user shawnh170
Shawn H. – Keystone Puppies Rep

Thank you so much for the review Denise! We are so happy to hear all is well and you love your new puppy! He is absolutely adorable!

Thumbnail of user jamesm9688
1 review
0 helpful votes
December 18th, 2023

We're getting Malinois puppies to rescue from here. They deal with so many breeds it shouldn't be doing anything with dogs. Beware

Products used:
Puppy

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Thumbnail of user debbiew669
1 review
2 helpful votes
September 25th, 2021

My experience with Keystone Puppies was excellent from start to finish. The website made searching for a puppy easy and fun. The breeder, Nancy Fisher was patient, friendly, and immensely helpful. Sean, in shipping, took care of every detail, walking me through my part problem-free.
AND— my puppy is exactly what I wanted.
The price, level of service, and integrity can't be beaten, I enthusiastically recommend Keystone Puppies.

Tip for consumers:
Check out the entire site, they provide helpful information about breed, care, training...

Products used:
Purchased labradoodle puppy

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Thumbnail of user shawnh170
Shawn H. – Keystone Puppies Rep

Thank you so much for the review! I am so happy to hear how great your experience was and your puppy is just the cutest! Please do keep us updated!

Thumbnail of user alishiap2
1 review
29 helpful votes
July 15th, 2020

I had a wonderful experience with Breeders Katie and Christ Beiler. They kept me informed of how my puppy was coming along, always took my calls and labored with my multiple questions (first time puppy owner) I would highly recommend this company and this breeder. Our puppy Bella was healthy looking, clean and overall bred in a very wonderful environment. The only reason I gave Keystone 4 stars and not 5 is because one day I thought I lost Katie and Christ's number. I called both numbers for the company asking someone could please return my call gave the reason why. No one from the company called me back. Thankfully it dawned on me to go back to my phone bill and look at the. Call history and I was able to figure it out but what if I didn't?

Thumbnail of user tarap220
1 review
19 helpful votes
January 14th, 2022

They say they do not support puppy mills but they do and if they say this place was not a puppy mill I am scared to think what they think one actually is! My husband picked up a Boxer puppy for our family from breeders Jacob and Lydia Speicher. We should have known that this was a strange operation when breeder Jacob Speicher called over and over again as soon as my husband showed interest in the dog. It was bizarre. When my husband got there, the conditions were dirty and our puppy seemed extremely frightened. My husband still took the puppy because he felt bad for it. At home, our Boxer puppy still seemed very frightened. Was it abused before we received it? Did it witness something frightening? Well we had our sweet beautiful Boxer boy for only 3.5 months and it passed away suddenly without any warning. Contacted the breeder Jacob and he never replied. We were sold a sick pup that was in horrible conditions. Our family hearts, including our two little boys hearts, are broken. Avoid Keystone puppies and avoid breeders Jacob and Lydia Speicher! They only care about money not their dogs or clients.

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Thumbnail of user kaseyw24
1 review
8 helpful votes
January 23rd, 2021

Got a super cute and friendly chocolate lab... but my individual breeder. Says "she has all her shots, and puppy things" but where is it all they give you a paper and all it has is dewormer. Which you can literally buy at tractor supply... and one shot. How about rabies? And all of the others... it says no puppy mills however if you ask how many litters has the mom had and he says "6-7" that's a little shocking! Good thing they have a health guarantee which probably in the end will cover nothing... our pup is breathing heavy and we just got her... we aren't even home yet... so many good reviews so we decided to go. Hope we don't have a sick dog :/ he didn't even provide us with food when we showed up we had to ask... like how do you think we are going to transition him into his own food... ugh! This is a safe website but just watch out! We were only provided with one photo and when we showed up all I can say is I wished we could have saved them all :(

Tip for consumers:
BE CAREFUL website says a certain amount of weeeks with baby pictures and the pups could be older

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Thumbnail of user shawnh170
Shawn H. – Keystone Puppies Rep

I am so sorry to hear that you are not happy! You definitely should have received a full vaccinations report along with the dewormer. This is unacceptable and I am happy to reach out to the breeder for you to help figure that out! There is some more information I would need though so if you don't mind, please email me at info@keystonepuppies.com so we can get this straightened out!

Thumbnail of user robynh240
2 reviews
0 helpful votes
June 26th, 2023

I was searching for a new Yorkie after the loss of my 17 yr old Yorkie. I found my perfect pup Theo now know as Royalty.He is a happy, healthy puppy. Raymond the breeder was very nice and responded promptly. Thank You so much!

Thumbnail of user carinas94
1 review
1 helpful vote
July 21st, 2022

Website was very organized and easy to work with. Breeders are very professional and friendly. They go beyond to help us, by answering questions and giving us suggestions on a new puppy. :) I'm from New Jersey and it was worth the 2.5 hours drive there. Thank you for creating a transparent puppy heaven for everyone!

Tip for consumers:
No need. Website is super easy to manage

Products used:
Huh? Products? I got two new family members. Puppies

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Thumbnail of user shawnh170
Shawn H. – Keystone Puppies Rep

Your new puppies are just the cutest! I appreciate you taking the time to write the review and am so happy you were happy with your experience! I wish you the very best with your new fur babies!

Thumbnail of user carb13
1 review
21 helpful votes
May 25th, 2020

We picked up our puppy in 4/6/20. She's a German Shepherd. No AKC paperwork and she also had a UTI, bacteria, and worms despite the paperwork saying she was treated and given shots. Are there issues with the dogs here being inbred? This was another concern I had.We have always had German Shepherds and this puppy is very aggressive and very difficult to train. Not to compare her to our other GS pups but our experience was NOT the same and we had several GS pups. Usually very laid back and easily trainable and not aggressive at all.
Honestly, my 19 year old son bought the puppy from here. We def would have NOT purchased from any of these places in Lancaster..

Thumbnail of user shawnh170
Shawn H. – Keystone Puppies Rep

I am very sorry to hear that you did not have a good experience! A breeder does have 120 days to get the AKC registration paperwork to you, so I wouldn't worry about that quite yet and we are very happy to contact the breeder for you if you would like! As far as the UTI, I hope you contacted the breeder to discuss and get a refund for all medications because he is definitely responsible to do so. If you need any help with that, please email us at info@keystonepuppies.com. If I can help with anything else, please don't hesitate to let me know! Thanks!

Thumbnail of user stevee261
1 review
30 helpful votes
April 27th, 2020

The puppy had parasites/bacteria in her stool which cleared with treatment; however she also had an urinary tract infection which required multiple doses of antibiotics to clear. She also has an umbilical hernia that was not disclosed, we discovered this upon her frst vet visit, otherwise she is healthy. We have not received any paperwork for her AKC registration, this was not available at the time when we picked up the puppy.

Thumbnail of user deborahf1123
1 review
2 helpful votes
April 19th, 2022

I purchased Chipper a week ago, he's a Mini Golden Doddle, I had a wonderful experience with Keystone Puppies. I live in Northern New Jersey and had to go meet Chipper in Lancaster, PA they were very accommodating with my time schedule since I was running late it was about row an a half miles away. We met with Chipper and was able to spend sometime with him, he was six months old when we got him, he was the last of the litter. He is nothing but a LOVE BUG! We feel in love with him immediately.

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Thumbnail of user shawnh170
Shawn H. – Keystone Puppies Rep

Thank you so much for sharing your experience Deborah! I am so happy to hear your puppy is doing so well and hope you will keep us posted on his progress!

Thumbnail of user richardp1066
1 review
25 helpful votes
April 10th, 2020

Was a fantastic experience working with the breeder. He was up front about the underbite both of my poodles had before we agreed to purchase them. He even gave us a bag of dog food that the pups were used to eating. We fell in love with them at first site. We've had them now for almost 3 weeks and they play well by themselves and they are great with my grandchildren. I wouldn't trade them for anything in the world. If I know of anyone looking to purchase a poodle I would gladly send them to the breeder I purchased my two from.

Thumbnail of user maryannr115
1 review
3 helpful votes
July 14th, 2022

We currently live in Florida and been wanting a second Golden Retriever. Been actively searching for a breeder in our area with no luck for availability. Came across Keystone Puppies website. Fell in love with a dog named "Petey" breeder was David LappJr. Who was such a pleasure to work with. We hired Brian a retired police officer recommended by the breeder and he delivered our baby to our door. This experience was overall delightful. Highly recommend Keystones Puppies David Lapp Jr. And Brian.

Thumbnail of user susanp913
1 review
25 helpful votes
June 14th, 2020

We are happy with the Keystone Puppies website. We are disappointed in our breeder, however, as he gave away the calm, sweet puppy that we had picked out when we visited the puppies. He did give us a different -- much more rambunctious and feisty -- puppy, but we were annoyed that he had switched dogs on us. We would not recommend this breeder, Abner Stoltzfus, to people looking for puppies.

Thumbnail of user shawnh170
Shawn H. – Keystone Puppies Rep

Thank you for your review! I am so happy to hear that you were happy with Keystone Puppies but am disappointed that the breeder upset you. I am happy to reach out to the breeder to discuss! Please shoot me an email at info@keystonepuppies.com to give me all of the details! We never like to have unhappy customers so I would like to resolve the best I can! Thanks so much!

Thumbnail of user samaras25
1 review
0 helpful votes
March 18th, 2022

Keystone puppies value their customers and stand by what the website states. They are pleasant to communicate with and respond to inquiries in timely manner.

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Thumbnail of user jasonb1142
1 review
22 helpful votes
May 7th, 2020

Hi there, yes our puppy is doing very well and has adjusted to her new settings with ease. She's had her next round of vaccines and growing bigger every day. Gideon Lantz was very professional to deal with and I can tell by the pup that he took very good cate of the litter when they eres born.
Thx again!
Jay Blackburn

Thumbnail of user hollys597
1 review
3 helpful votes
April 6th, 2022

We absolutely adore our puppy! She was and still is in great health. As with any puppy, she still needs a bit of training. The breeder was very friendly and knowledgeable. I was even able to meet my puppy's parents and experience their temperaments. The only thing I had trouble with was that the Keystone site was not updated. The posting showed there were 4 females and some males left. When I contacted the breeder about a female puppy, he said there weren't any more, but one person backed out an hour earlier so he luckily had one female left. There was only 1 male left as well.

Thumbnail of user brianh1594
1 review
0 helpful votes
January 28th, 2021

Great communication from Shawn and Martha. Billy, now Comet, came on time and his journey was documented by emails and phone calls. Comet fits in great with our other 2 dogs. Very playful and our miniature Eskie taught him how to play ball with him. At day 3 he figured out the dog door ( he was probably 75% potty trained when we got him). If we could have more dogs, we would get another of Martha's Corgis.

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Thumbnail of user shawnh170
Shawn H. – Keystone Puppies Rep

Thank you so much for the review! I am so happy to hear your experience was a good one and your new family member is fitting in so well! We love to hear updates so please do keep us posted on his progress! Congratulations!

Thumbnail of user michaeld3478
1 review
3 helpful votes
March 8th, 2021

I had good information with the breeder and keystone puppies who picked up the puppy and transported it to the airport for the flight to my home. The puppy arrived and was in great health, all papers/health records/AKC registration, etc. was in proper order. Puppy is very well adjusted and has become a loved and loving member of our human/cat/dog family. We are overjoyed to have him in our lives.

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Thumbnail of user barbaram1094
1 review
25 helpful votes
May 21st, 2020

Me and my son are over the moon with our new puppy, we named Dak! I never bought a puppy from a breeder and was skeptical. The breeder was very professional and seemed to care about giving the puppy a good home. He had no parasites/bacteria and we have had 3 doctor visits. The vet said, "we got a good one". He is the most gentle, smart, friendly and loveable puppy. He has made our home complete!

Thumbnail of user manishao
1 review
1 helpful vote
May 18th, 2021

Last year I adopted my Poodle baby and she is a year old already. I had such an amazing Experience with the breeder, he even arranged delivery service to my door during COVID times as I couldn't travel due to restrictions. Spending time with her I've rahe year never knew how time went by.

I am planning on getting another one hopefully by end of this month " a baby sister for my year old baby"

Love Keystone.

Tip for consumers:
One must try as there are so many amazing people as well beautiful pups ,Looking for a home. Despite of many stopping me not to, I still went and took a chance “ glad I did “

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Thumbnail of user andreav258
1 review
1 helpful vote
January 9th, 2022

Keystone puppies has an excellent website. It made finding our puppy very easy. We were able to select a puppy from the photos on the website and watch a video of her as well. The puppy we purchased and received was exactly as described on the website. Contacting the breeder was also relatively easy. The breeder was very kind and accommodating to our request for pick up day and time, etc. The breeder not only gave us a sweet, healthy puppy but a towel from the mother dog and a few day's supply of food to help with the transition. We also received the paperwork from her first vet visit. This was our first experience with purchasing a puppy and it could not have gone smoother. We would highly recommend Keystone puppies.

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Thumbnail of user shawnh170
Shawn H. – Keystone Puppies Rep

Thank you so much for the review! Your experience is exactly what we strive for every customer to have! Thanks for the photo - she is super cute! We wish you the best with your new puppy!

Thumbnail of user amandam1309
1 review
2 helpful votes
February 18th, 2021

I highly recommended this site! Definitely contact Sam and Linda blank! I received my German shepard Bridget from them and they were so kind and helpful! I would definitely purchase from them again! They currently have Shepard's and lab mixes for sale! Thank you so much once again, she's an absolute beautiful dog.

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From the business

Keystone Puppies is an advertising agency for breeders. We go to every breeders location to take the pictures of the puppies and to make sure we are dealing with reputable breeders. We specialize in bringing happy, healthy puppies and caring families together!

Company Representative

Thumbnail of user shawnh170
Shawn H.
Owner
Typically does not respond to reviews

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