• Kiki La'Rue

Kiki La'Rue

Overview

Kiki La'Rue has a rating of 3.5 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kiki La'Rue most frequently mention customer service, body types, and online boutique. Kiki La'Rue ranks 923rd among Women's Clothing sites.

  • Service
    5
  • Value
    4
  • Shipping
    4
  • Returns
    5
  • Quality
    5
1
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What reviewers want you to know

Positive highlights

  • Not only the clothes are amazing but the customer service is as well!

Critical highlights

No critical highlights yet

How would you rate Kiki La'Rue?
Top Positive Review

“My favorite place to shop”

Samantha S.
11/18/20

Half of my closet is from Kikilarue! I mean this boutique is the best around. Not sure why there are mean reviews about this place. Becka is the nicest person you'll ever talk to. I love how sizing is flexible and there's so many options on how to style the clothing.

Top Critical Review

“Do not buy from Kiki La Rue”

Susan S.
4/14/22

Terrible sizing, terrible quality, takes over a month to ship, doesn't take returns or answer calls or email. Just use google lens and find the same stuff for half as much if you like her things.

Reviews (75)

Rating

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Reviews that mention popular keywords

customer service (26)
Thumbnail of user samanthas630
1 review
0 helpful votes
November 18th, 2020

Half of my closet is from Kikilarue! I mean this boutique is the best around. Not sure why there are mean reviews about this place. Becka is the nicest person you'll ever talk to. I love how sizing is flexible and there's so many options on how to style the clothing.

Thumbnail of user susans4544
1 review
1 helpful vote
April 14th, 2022

Terrible sizing, terrible quality, takes over a month to ship, doesn't take returns or answer calls or email. Just use google lens and find the same stuff for half as much if you like her things.

Thumbnail of user sarahl178
1 review
30 helpful votes
September 26th, 2016

I've purchased several items from this company and finally learned my lesson. Way overpriced clothing that is mass produced and can be found for half the cost on other sites. Owner flaunts her money and becomes furious when anyone voices concern over the quality or prices. Website will host "sales" but all of the good items mysteriously leave the site during these times. Don't shop here.

Thumbnail of user melissaw61
1 review
0 helpful votes
June 3rd, 2016

I've been shopping at Kiki LaRue for over 3 years! I have always received nothing but top notch customer service, whether it be from Becka or another member of the staff. I even traveled from MN to TX to visit the store in person for my birthday! I have had to return only a couple things in that amount of time and by reading and following the return policy, I have never had an issue! Kiki LaRue will always be my first stop when I need (or want!) new clothes!

Thumbnail of user jens274
1 review
19 helpful votes
February 18th, 2016

First of all - does it not seem odd that 11 of the 5 star reviews were all submitted on the exact same day? Hmm.
Anyway- clothes rare cheap quality, the sizing makes no sense (a short, slim woman and a tall, plus-sized woman should not be wearing the same size), and the items are blatantly HIGHLY marked up from their wholesale cost. Do yourself a favor and check out Jane.com instead because you can find almost the exact same items at an actual reasonable price.

Thumbnail of user kikil2
Kiki L. – Kiki La'Rue Rep

We are lower than Impeccable Pig and Altard State, both local boutiques. Would you like to state your real name or keep leaving a fake review every week. Not sure why you're hell bent on doing this but it just goes to show you that there is still a need for prayer for people!

Thumbnail of user breannac8
1 review
1 helpful vote
January 22nd, 2018

I think that as with any new store, Kiki LaRue went through some growing pains in their first years. I have always loved their clothes though, especially the DENIM, so I stuck around and I'm so glad I did. The store staff now is EXCELLENT and always willing to help you, whether you just need to find another size of an item or if you need a personal shopper to help you find the perfect dress for a banquet or shower.
The coffee shop makes this place a great spot to come hang out, relax, and maybe even find your new favorite sweater. I highly reccommend you come in and give the store a try!

Thumbnail of user deannal21
1 review
3 helpful votes
March 23rd, 2017

Kiki LaRue is my favorite boutique, both online and storefront. I have literally bought dozens and dozens of tops, dresses, denim, and everything I bought was high quality. The owner is the sweetest, most helpful, and the most REAL woman ever. She really cares about her customers and wants to make women of every size feel they're beautiful. You will always find people who want something for nothing and then talk trash when they don't get their way, but those of us who actually adore KLR know it is the best!

Thumbnail of user amys220
1 review
30 helpful votes
March 20th, 2017

This company has great customer service... until you have an issue. Complain or say one negative thing and you are banned from purchasing - which, fine, I can buy cheaply made clothes at any of the "boutiques" popping up. The owner, Becka, is such a vile person. She tries so hard to be like the girl who owns Red Dress Boutique, but I can't imagine that lady treats her customers like Becka does (sorry - "fans", not customers). Anyway, back to my main complaint. The "boxed" - ridiculous price for junk items. The February box could not have cost her more than $30 to throw together. Half the items were promotional items you can order for $. 50 a piece in bulk. And then to say the sweater is an exclusive, but then end up selling? Does she know what exclusive means? I'll never shop there again - not that she needs me to, she has plenty of brain washed "fans".

Thumbnail of user kristald1
1 review
1 helpful vote
May 14th, 2016

I could write a book on such an amazing place and owner. One of my most favorite boutiques EVER! Great prices, service & clothes period. They go above and beyond any boutique I've seen and answer questions 24/7 specifically to you personally. Hands down customer service is by far the best. Product selection whether shopping in the store or online is always top notch! Shipping is always FREE, and quick!

Thumbnail of user kates66
2 reviews
27 helpful votes
March 3rd, 2016

Bought a few things from this "boutique" in the past they have all fallen apart after a few washes.

Was at a sidewalk sale and owner, without provocation verbally attacked me and told me to leave. With pleasure. She will never get another dime of my money nor should she of yours! Take your business elsewhere!

Thumbnail of user courtneye15
1 review
1 helpful vote
April 7th, 2017

I've been shopping at kiki larue for about 8 months now. I have several pieces and have never had any problems with the quality. However everything I own is handwash (like the tag says) and that could be how others are ruining their items. Ive never met the owner however my husband did at a warehouse sale he went to for me (because he is just the best) and said Becka was very pleasant. Please don't let the bad reviews here stop you from giving this place a try. Also the coffee is a thousand times better than Starbucks

Thumbnail of user jilliand7
1 review
1 helpful vote
January 22nd, 2018

I have been shopping with Becka since she was shipping clothes out of her house. She trains her team to be the absolute best in customer service! The clothes are cute, affordable, on trend and higher quality than most of the stuff you see out there right now! Shop with them you will NOT be disappointed!

Thumbnail of user mandib2
1 review
0 helpful votes
July 12th, 2016

If y'all have never experienced shopping on the Kiki Larue website, app, or in-store you missing out on the best boutique I've ever known! The customer service is extremely hands on, caring, genuine and helpful! The clothing and accessories are of the highest quality and geared towards every body shape and size from stick thin sistas to curvy beautiful babes!
Every item they have has the stats of every model. And believe me she has a model for everyone to relate too!
Go check them out! Enjoy!

Thumbnail of user ashleyb151
1 review
0 helpful votes
May 16th, 2016

Love this site and the store so much! I love how they actually provide detailed measurements and show all body types for each of their products. They are all quick to answer your questions and help you find the size that works best for you. If the owner tells you what size you can do with your body type, believe her. I normally wear XL in every other store but I can wear a medium in some of klrs stuff!

Thumbnail of user mistyk10
1 review
0 helpful votes
May 11th, 2018

I love being able to shop at a place that doesnt have what every other store has. The fabrics are so soft and amazing, I love my butter sweaters, chandler Tees, cardis and leggings. The shipping is amazingly fast and the jeans are my favorite. I have become pretty much a KLR exclusive shopper.

Thumbnail of user jamiem113
2 reviews
18 helpful votes
March 20th, 2017

My dress came without the button to wear properly in the back. The shirts fell apart after two washings and my pants shrunk after one wash! I called and they told me too bad I had taken tags off! Never again!

Thumbnail of user mikem406
1 review
28 helpful votes
August 19th, 2016

I bought a couple of things from this store, and I had mixed emotions about my experience with the owner Becka. Then, I talked to not one but two different vendors and they both basically said the same thing... she's a huge fraud and fakes nice to people then talks about everyone behind their back. The quality of the clothing just is decent too.

Thumbnail of user courtneyf73
1 review
3 helpful votes
February 27th, 2020

I am DONE with this clothing line once and for all. I keep coming back like an idiot and getting the same result. NOTHING I order EVER fits because the sizing is SO inconsistent. I am not a small girl by any means and even the mediums are too big. Oh and lets not forget this company is making money hand over fist because YOU pay for returns and you only get store credit. You will never get a refund- EVEN FOR DAMAGED PRODUCTS! Every time I go to order the next size down that item has already sold out and NEVER returns. And I mean NEVER. I have been waiting YEARS for sizes on certain items to return. So not only am I not getting the item I want in the size I want, I am now forced to re purchase some God Awful Kiki Larue clothing item because I can only get store credit. I must be demented because I have been doing this for three years now. Well, today is the last day. I will use my credits for the clothes I am once again returning and this sorry excuse for a clothing line will never get my money again. TOODLES AND GOOD RIDDANCE

Thumbnail of user kikil2
Kiki L. – Kiki La'Rue Rep

Hi Courtney! It’s Becka! I know it’s super late. 2:46am in Texas but this notification popped up on my phone and I’m watching this Gabriel Fernandez tragedy & I thought I’d do some work to distract me a little. It’s awful. Don’t watch it. It will break your heart! Ok, back to business! What happened? First, let’s start with the damaged item! I don’t know what happened but I’m happy to listen and send you a return label! You should never have to pay a company to return a damaged item! I hate when I get something broken in the mail and the company doesn’t immediately offer an apology & a refund STAT! So send me the details and I’ll get hooked up! Next, i got a lot more hands than fists these days but I’m super proud of where we are as a company! I will say, it’s pretty standard for boutiques to offer store credit. Omg. Speaking of that, no joke, I have a $2219 credit to ModCloth from more than 6 years ago. I’m not telling you this to tell you you need store credit, (I know the owner

Thumbnail of user kikil2
Kiki L. – Kiki La'Rue Rep

(Continued) It just reminded me that I just got that email. I hope they have cute stuff! Actually, how bout this, I’ll give you $50 of my credit so you can snag something there! I have to spend it anyway! Tell me if you find anything amazing! I can’t be shopping right now! I’ve got a gang of Kiki LaRue new spring items I have to get through and you already know I only go from the new house to the warehouse, everyday! Hahaha Anyway, I apologize if you’ve had any fit issues. I GET IT FOR SURE!

Thumbnail of user kikil2
Kiki L. – Kiki La'Rue Rep

(Cont. - it’s making me chop up the response

Thumbnail of user jessicahr
1 review
3 helpful votes
April 10th, 2017

This boutique is the absolute best ever! Not just for the amazingly cute clothes! But the group of women I've been introduced too from this boutique has been a blessing from God! They are always uplifting each other and doing random acts of kindness(RAOK) that just warms my heart so much! Back to the clothes... I literally want to buy everything even tho I can't lol but what I have been able to buy makes me feel like beauty queen! So flattering and flawless! I always get compliments and asked where I got my clothes from. The Number 1 thing on my bucket list, get to Texas to the storefront try it out you will not regret it at all!

Thumbnail of user rachels107
1 review
32 helpful votes
September 10th, 2016

First and foremost, the owner of Kiki la Crap is a complete $#*!. Tried and true. She will be oh so nice to your face, then turn around to her little minions and talk trash. She treats her staff like $#*!, so there is a constant turn over rate. None of the models stick around because she's so awful. Seriously. If you don't benefit the owner in some way, watch out. She loves her "fans" but as soon as you make a single complaint or bring something to her attention she will jump down your throat and sick her little minions on you. She caters to women with low self esteem by telling them how beautiful they are and that the size 16 girls can fit in a small. HAH. No. Don't kid yourself. The clothing quality is AWFUL. Cheap China made crap at a ridiculous mark up. Jane.com has some of the EXACT same items that she claims are Kiki la crap exclusives. Many items I've bought have literally fallen apart at the seems after 1 wash! Ridiculous! Save your money and your time and check out any other "boutique" but this one.

Thumbnail of user cherylk120
1 review
10 helpful votes
July 12th, 2018

I have been shopping with KikiLaRue since Dec 2017. I started to participate the Boxed by Becka monthly club Feb 2018. I love everything I have received. Even my daughter looks forward to the monthly boxes. Since my daughter and I are built differently we are able to share the Medium size boxed clothing. I have had a couple issues in the past, ONE: not their fault, it was a post office issue. During the whole time, the staff at Kiki helped me with my Post Office claim. SECOND: I ordered a sale item. They accidentally sent me the wrong dress. No biggie. I texted them (their preferred communication) they sent me email with return postage paid etc. I returned the item and received the correct item within 5 days. Whenever I have questions, their FB group is so helpful, there are reps within the FB group that helps with any questions: sizing, getting our codes to work, etc. Mostly so we don't bother Kiki LaRue with our errors. The clothes are washed and hung dry, I wear multiple times with no signs distress or wear/tear. I highly recommend them.

Thumbnail of user angelac94
1 review
33 helpful votes
August 4th, 2016

I came here for the first time a couple of months ago, and every time I would come into the store there were boxes all over the ground full of clothes that I suspect were going to be put out. You couldn't even get to at least 5 racks because of all of the boxes, and no apologies, the store clerk just sat on her phone. The description "mean girls club" fits very well with this business, as the owner and her little minions do not take criticism well. Customer relations are lacking strongly with this boutique. If you are a member of the insiders club on Facebook (I'm sorry for you) but it is chaos, and full of brainwashed women who think they are paying $40 for a quality item that truly probably cost the owner about $6. But don't you dare go on the Facebook page to leave a review or a question because if it isn't 100% positive you will get an army of Regina George wannabe's plus the god awful owner attempting to put you in your place. Stay away unless you want to kiss the ground that they all walk on.

Thumbnail of user amandaf69
1 review
0 helpful votes
March 23rd, 2017

I've been buying from KLR since the beginning & ive never been disappointed. Becka truly has a knack for bringing the latest styles and trends to the everyday woman, not the woman with the perfect, supermodel body. Shipping is fast & the staff is super helpful & friendly. I recommend this fabulous boutique to everyone!

Thumbnail of user cassieb8
1 review
15 helpful votes
May 5th, 2015

This is my first time ordering during a promo for 30% off dress sale. I tried the dress on and it does not fit me like was described by a Kiki la rue rep said... I wanted to return it for a store credit and the woman I spoke with would not even help me out and told ME I was RUDE! Such a horrible first experience and I for sure will never be ordering again! Kiki La Rude...

Thumbnail of user kikil2
Kiki L. – Kiki La'Rue Rep

Hi! Im sorry your first experience with KLR was not the best. Im sorry you were not able to return the sale item you purchased and Im sorry you felt that our staffer was not helpful. I am the owner and did not take your call but can assure you that all calls are monitored for quality assurance. Lauren did explain to you that the item was a final sale because it was purchased with a coupon code. She also mentioned that we also state at checkout that any item purchased with a coupon code is a final sale item before you check out so you have the option to forego the coupon code and purchase the item with the chance to return it. We listened to the call and could hear your frustrations with her but I assure you, she was following our return policy. She mentioned she would need to end the call after letting you know that she had done her best in trying to explain our policy and hearing some not-so-kind words from the other end. Im sure you were just frustrated and Im sure you can understand that she did not know what other solution she could offer.

Also, there is a Kiki LaRue Buy Sell Trade page where you are always welcome to sell anything you have purchased from us (even sale items and for whatever price you would like). Just search it in your Facebook browser! I bet someone would love to scoop that dress up from you! Again, Im sorry you had a bad experience and I hope you will try us again! Thank you!

Thumbnail of user aprilf9
1 review
0 helpful votes
February 26th, 2016

I've been buying Kiki LaRue clothing & accessories for over 3 years now & I've loved every single thing! The quality is top notch & Becka makes sure she has the best of the best for her customers along with a huge variety of clothes to choose from! The staff is really helpful when picking out items that fit you the best too! Thanks Kiki LaRue!

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From the business

Kiki LaRue is an affordable contemporary and plus size online boutique with impeccable customer service! For our North Texas friends - visit us in Roanoke!

Company Representative

Thumbnail of user kikil2
Kiki L.
Our goal is to make you feel good from the inside out!

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3.5
75 reviews
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