• Knitted Belle Boutique

Overview

Knitted Belle Boutique has a rating of 4.2 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knitted Belle Boutique most frequently mention customer service. Knitted Belle Boutique ranks 965th among Women's Clothing sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    3
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

  • Beautiful clothing and shoes, great variety and wonderful customer service.

Critical highlights

No critical highlights yet

How would you rate Knitted Belle Boutique?
Top Positive Review

“Love Knitted Belle!”

Melanie K.
1/30/18

LOVE this site! Ordered two dresses, at reasonable prices. The shipping was fast. They have the cutest stuff. I was worried about them not fitting the way the online site said they would, and they fit perfect! Also, got a little thank you card, free shipping, a gift of a free pair of earrings that are absolutely adorable! Definitely put a smile on my face:) Highly recommend ordering from this site for cute stuff and even better customer service!

Top Critical Review

“DO NOT FALL FOR IT!”

Barbie B.
9/7/23

Biggest scam! Right out the gate all advertising says site ready in 2 days. 1st email - it will be 5 -7 days. Asked if I wanted my items in the store separated/categorized & I said yes. Informed me it would be longer than 5-7 days since I wanted my items categorized. I bought 2 stores, never had any feedback or communication regarding the 2nd store. I then brought up the timeline discrepancy & my 2nd store that there was zero mention of & that I wasn't happy with the communication (lack thereof rather) My response? I was only asking a simple question. I don't need money that bad. I'll refund you. RUN! Most fraudulent experience EVER!

Reviews (35)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (16)
Thumbnail of user melaniek28
1 review
15 helpful votes
January 30th, 2018

LOVE this site! Ordered two dresses, at reasonable prices. The shipping was fast. They have the cutest stuff. I was worried about them not fitting the way the online site said they would, and they fit perfect! Also, got a little thank you card, free shipping, a gift of a free pair of earrings that are absolutely adorable! Definitely put a smile on my face:)

Highly recommend ordering from this site for cute stuff and even better customer service!

Thumbnail of user taylorr55
1 review
16 helpful votes
August 25th, 2017

They have adorable pieces. If you see something you like, you should immediately place an order--they sell out quickly given their popularity on Instagram Finally! A boutique with well made, stylish, fab pieces, reasonable prices, and friendly, helpful staff who know their stuff. My absolute FAVORITE place to shop! Absolutely LOVE this place! Keep it up guys!

Thumbnail of user terryl93
1 review
7 helpful votes
November 21st, 2017

Knitted Belle is one of my favorite stores. Their customer service is amazing. I've bought multiple items for family and they always let me return the product if they don't like them or want a different item. I recommend them to everyone.

Thumbnail of user denisew50
1 review
25 helpful votes
July 6th, 2016

I have purchased three dresses and multiple tunics from this store. I receive many compliments every time I wear one of your items. Great quality and unique items that I can't find anywhere else. Huge selection to choose from. And Gina is so helpful, has a big smile and so kind to work with. She has helped me pick out flattering clothes every time! I will make this one of my favorite and frequent shopping sites!

Thumbnail of user hayleyc17
2 reviews
5 helpful votes
August 25th, 2017

There are several items at this Boutique that I have not found elsewhere. I love to wear cute stuff that is unique. The two shirts I bought recently are fabulous! They fit perfect! The description of the fit is spot on. I have gotten several compliments. I will absolutely be purchasing more items from your Boutique. Love it!

Tip for consumers:
You have to check out their stuff. It is so cute!

Service
Value
Shipping
Quality
Thumbnail of user beckyw23
1 review
4 helpful votes
July 6th, 2016

I have had excellent service@ Knitted Belle. Always top notch customer service with Gina, and my items are in the mail that day. Have them in my hand 2 days after. Clothes are beautiful. I have also had to return items for a different size, and of course, I would expect to pay shipping back, but always get my return size right away. If you haven't been to Knitted Belle, take a look... very beautiful clothes!

Thumbnail of user barbara.bockinberry
1 review
0 helpful votes
September 7th, 2023

Biggest scam! Right out the gate all advertising says site ready in 2 days. 1st email - it will be 5 -7 days. Asked if I wanted my items in the store separated/categorized & I said yes. Informed me it would be longer than 5-7 days since I wanted my items categorized. I bought 2 stores, never had any feedback or communication regarding the 2nd store. I then brought up the timeline discrepancy & my 2nd store that there was zero mention of & that I wasn't happy with the communication (lack thereof rather) My response? I was only asking a simple question. I don't need money that bad. I'll refund you. RUN! Most fraudulent experience EVER!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jauriew
1 review
5 helpful votes
July 6th, 2016

I had the most pleasant experience shopping with Knitted Belle Boutique! Not only did I receive my order in a very timely manner, but I felt pampered the whole way through. The packaging was perfect, the service was excellent, the transaction was painless, the products were great quality and fashionable. Not to mention, the awesome discounts I received just for placing an order. I will be shopping there for my clothing for now on!

Thumbnail of user richellep1
1 review
2 helpful votes
December 18th, 2016

I've been a very happy customer for over a year at Knitted Belle! They've gone over and beyond with their customer service! I've recommended this particular boutique to my family and friends because of merchandise and their exemplary customer service and free shipping! There has been two times that I've had to return and item and it went very smoothly! KB is no different than any other online boutique and their terms are in line with everyone I've done business with! Highly recommend!

Thumbnail of user kathyr67
1 review
4 helpful votes
July 6th, 2016

Shopped here with the girls and absolutely love the items I received! Very nice, excellent customer service, so thankful they got a plus size selection! Cute clothing at a great price! Check their inventory weekly!

Thumbnail of user denisec82
1 review
1 helpful vote
December 19th, 2016

Knitted Belle is a favorite among many that I know. Beautiful clothing and shoes, great variety and wonderful customer service.: 0)

Thumbnail of user bethanyk8
1 review
1 helpful vote
August 23rd, 2017

I love this store! They have an awesome selection of clothes. Its a boho, coachella type of style. My gf loves it as well, they have a huge selection for women's clothing. The prices are very good for the quality of clothes that they sell. I highly recommend checking it out! :)

Service
Value
Shipping
Quality
Thumbnail of user keironm
2 reviews
2 helpful votes
April 3rd, 2017

I have placed numerous orders with KBB over the last year and have been extremely pleased with everything I have ordered. Their response time is quick and Carina always reaches out to me when an item is back ordered or being delayed for some reason. The clothes are cute and prices are very fair and competitive!

Thumbnail of user carinah1
Carina H. – Knitted Belle Boutique Rep

Thanks, Keiron!

Thumbnail of user kristij18
1 review
2 helpful votes
August 23rd, 2017

INCREDIBLE customer service! Not to mention a great selection, amazing prices and low cost shipping! I have made many purchases and I always get many compliments.

Service
Value
Shipping
Returns
Quality
Thumbnail of user glorias43
1 review
2 helpful votes
December 19th, 2016

I enjoy their clothing and find them very helpful. They will go out of their way to contact you personally if there is an issue. Two thumbs up!

Thumbnail of user janells4
1 review
16 helpful votes
December 23rd, 2017

Items took 6 weeks to arrive without notice of back order. When needed to return items, was told credit to store only (a policy which they do not disclose at point of purchase). Owner, * refused to respond to my requests for refund. Terrible customer service, poor delivery.

*Personal information redacted by admin

Thumbnail of user carinah1
Carina H. – Knitted Belle Boutique Rep

Janell, As I told you, our return policy is very clear on our website. I am sorry you did not like your item and had to return it. Our policy states returns are for credit only.

Thumbnail of user victoriad32
1 review
5 helpful votes
July 6th, 2016

I have been a LOYAL customer for almost a year now and you couldn't PAY me enough to stop shopping here. Gina and Carina are so easy to work with and are very in tune with helping me with all of my needs. I have had to return a few things that were credited immediately - I have had to exchange a few things that was done quickly and with understanding. These ladies have been at my beckoning call whenever I need something. I love the clothes - I love the service - I get my packages within 3 days of ordering. LOVE Knitted Belle! Thanks ladies!

Thumbnail of user diannes25
1 review
17 helpful votes
June 8th, 2016

My first order was a pair of sandals that I can't wear due to the shape of my feet! I returned them (6.85 shipping) past the 30 days (not knowing) and they said I would not get a refund and my shoes would be donated if I didn't pay the postage to have them returned back to me!

I am in customer service and I have never heard of any such thing! Very irritated and I will never order from this company again!

Very poor communication and service!

Thumbnail of user carinah1
Carina H. – Knitted Belle Boutique Rep

Hi Dianne, Our records show you asked if the shoes could be returned after 30 days and were told no per our policy. You returned the shoes anyway. Sorry this was such a bad experience. As a rule, and in order to keep our merchandise fresh, we do not take returns after 30 days. Carina

Thumbnail of user dianeo8
1 review
3 helpful votes
December 20th, 2016

Love doing business with Knitted Belle Boutique. A great selection of clothes to choose from, true to size and great quality as well.

Thumbnail of user carinah1
Carina H. – Knitted Belle Boutique Rep

Thanks, Diane!

Thumbnail of user reginal295
1 review
1 helpful vote
March 9th, 2017

Ordered back in January. Nothing I ordered was "presale" (as the owner tried to explain in her last email in March). I received 2 in a timely manner. When calling, I was told of a back order and how someone's vacation made a delay. I leave tomorrow without part of my order (March 9). Buyer beware. A different story told each time contacted.

Thumbnail of user carinah1
Carina H. – Knitted Belle Boutique Rep

Hi Regina, You were actually speaking with Gina the whole time, not the owner. One of the tops you ordered was oversold, and backordered by the manufacturer. You did not note on this review that you actually did receive the top before your trip. It did show up to our warehouse and we expedited the shipping so you would have it before leaving. Upon seeing this review, I asked you to go and correct it, and you did not respond. I am very sorry about your experience. Although we try our best to have an accurate accounting of inventory on our site, sometimes it just isn't possible. We do then backorder the items. You should have received that info on your packing slip when you received your other items. Thanks, Carina, Owner, KBB

Thumbnail of user peytonb6
1 review
2 helpful votes
December 19th, 2016

I've bought many things from KBB and have loved every single one of them! All of their items are so unique and I can always find the perfect one for me! I've never had any trouble ordering from here and the service is excellent! They are very personal and willing to help in any way they can!

Thumbnail of user suzannes37
1 review
15 helpful votes
June 8th, 2016

The clothes are cute, but they are run of the mill boutique clothes you can get from any small online boutique. So I'm not sure why anyone would wait 2-3 weeks to get their order when you could easily find same styles at other online boutiques and receive within a reasonable 5-7 day shipping time. (Most boutiques actual shipping time will be much less- 2-4 business days). You can get an expedited shipping method however. But don't get too happy because you will be charged a small fortune to make that happen. I'm sorry, I just can't understand why an online business insists on a 7-10 day processing time! So before item even ships USPS, they need 7-10 days? No thanks.

Thumbnail of user carinah1
Carina H. – Knitted Belle Boutique Rep

Hi Suzanne, Most of our items do ship same day. However, there are times we cannot do that due to high order volume or an item not being immediately available. I am sorry you had this experience, and welcome you to try us again. Carina

Thumbnail of user terriw26
1 review
2 helpful votes
December 18th, 2016

I've had only great experiences with the several orders I've placed and the owner has contacted me promptly each time. Great customer service and clothing is cute. One word of advice: clothing runs large! Size down when ordering.

Thumbnail of user susano39
1 review
5 helpful votes
July 8th, 2016

The customer service rep was very sweet and helpful. She took her time to ensure that I got exactly what I wanted and it fit me perfectly! The products are consistently high quality and the prices are fantastic!

Thumbnail of user peggyr26
1 review
0 helpful votes
December 19th, 2016

I waited over a month to get my blouse. Unfortunately after a couple of follow ups I had to cancel and when I did they just said that they ran out of stock on the item. Would have been nice if they had told me that from the start! I was very disappointed because I really liked the blouse!

Thumbnail of user carinah1
Carina H. – Knitted Belle Boutique Rep

I am so sorry about that! Sometimes our inventory is off and we do run out, and other times, the items get backordered. Our customers are very important to us, and please know we do everything possible to get our customers taken care of!

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From the business

Online clothing boutique with the latest trends and styles in clothing, jewelry & shoes for women. Unbeatable prices. Easy returns. FREE shipping over $50.

Company Representative

Thumbnail of user carinah1
Carina H.

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