LegalZoom

As a first time business owner I was very pleased with the way legalzoom helped me to navigate the licensing process. What started out for me to be overwhelming became a sense of confidence and assurance that everything I needed would be taken care of. Knowledgeable Reps and information online to help me make confident and the best decisions for my company I couldn't ask for better. Thanks again Legalzoom

I contacted Legal Zoom online today as I required information on formation of an LLC in NJ. I interacted with one of their representatives called Eden. All my queries were answered in a very pleasant and professional manner. I got a very clear perspective of what the actual requirements are and I was also informed about the timeframe. Indeed Legal Zoom is the way to go when you're in doubt. Thanks a lot Legal Zoom. I'm also going to recommend your great services to at least 10 of my acquaintances. Great job!

I used LegalZoom for a Will and Trust and received a basic plan. The company could benefit from expanding the Estate Plan capabilities to provide more flexibility in options related to trustees and some special terms that one might want to add to a Will or Trust. I encountered customer service issues after this initial service related to contacting the company and also recurring subscription charges. I initially complained and the response to the complaint was less than satisfactory, however, the matter was escalated and the final person who worked to assist me was professional and resolved the matter. He listened to my concerns related to the initial poor customer experience, inflexibility, and long phone wait times to speak with a representative and resolved the matter. I initially gave this company 1 star and have changed my rating to 3 stars. While experience with the last person was excellent, I cannot increase the rating above the 3 stars as they will need to work on the customer service issues before I would think the entire experience was a 4 or 5 star rating.

My husband wanted to open an LLC and we didn't know where to start. I searched on Google and this company came across. We started the process but I had questions, and i started the char. Raymond was very knowledgeable and answered all of my questions. We opened the LLC yeahhh. Very happy with the service and will recommend to everyone. Thank you so much Raymond for your help.

I have been using LegalZoom for two years, and I could not ask for a more simple and easy company to work with! They are very informative and very professional. Also, every person I have ever spoken with, has been so courteous and nice to me, and does not hesitate to explain to me the things that I need to know. I would highly encourage using legal zoom.

I was not receiving correspondence from legal zoom due to one letter missing from my email address. He was able to diagnose the problem, and fix it. Got me renewed with RA services. This is what customer service should look like. Wish other companies treated their customers as well as Legal Zoom. Thank you! Spencer

Timmothy helped me with an important question and made sure that the issue was resolved.
He also went above and beyond by staying on the line for the complete process.
Very friendly, professional and helpful.
- Happy Customer

Rachel displayed exceptional kindness and patience, ensuring I felt at ease throughout the entire process. As I navigate unfamiliar territory in these business dealings, discussing certain procedures makes me uneasy. However, Rachel's approach was incredibly comforting, akin to chatting with a dear friend who always maintains a high level of professionalism. It was a remarkable and effortless experience—one that I wish for everyone encountering LegalZoom.

Highly recommend Legal Zoom for forming an LLC. Very thourough and great expertise in their feild. Will answer all your questions and walk you through the process.

It was necessary for me to follow up with LegalZoom regarding the LLC I had set up in 2022 and the requirement for LegalZoom to file another Registered Agent with the California. The agent I spoke with was very helpful and knowledgeable about what needed to be done to clear any deficiency. I am satisfied with the assistance I received and knowing that all will be in order within 72 hours at maximum.

I've used Legal Zoom several times and will continue to do so. They're responsive, up front and explain things in a manner I understand.

Michael Kuhn was very friendly and professional and knowledgeable on the product of a LLC that I needed. He wasn't salesy at all and helped me through the entire order process. Thanks again!

I received a call shortly thereafter, as I believe there was a miscommunication somewhere b/t departments and what information was updated or the person had access. Anyway, the woman that called I believe was adamant and apologetic. I received a refund, and am satisfied 100% with everything I paid for. Sorry it took so long to write this... she didn't even request that I do anything in trade. Thank you.

It was simply made very easy for me to understand and answered my questions about what I needed to do at this point.

Michelle is such a pleasure to work with! She was very helpful, knowledgeable, attentive, helpful, patient and caring! I love Legal Zooms Services!

I contacted Legal Zoom and got a great agent who answered my questions regarding setting up my LLC. Ms. Carmella was very professional and gave me a good understanding of what I needed to move forward setting up my business! Thank You!

I spent money with legal zoom to set up my LLC. I was told my brand name was available and even got a congratulations message from them. At that point I started ordering products for my LLC. My shirts actually came in a couple hours before talking to the people at LegalZoom and finding out that my name actually isn't available. They never offered to make thing right in any way. Will definitely be figuring out how to get my money back.

I'm grateful too have Legal Zoom as a resource to help us launch our new business. I'm the first 12 hours we've been contracted by two different specialists and are being guided with experts and resources that have been a boost to our confidence during a time that can be a bit anxious. Thanks Legal Zoom!

I asked some questions via LegalZoom chat today and got intelligent, knowledgeable, professional, helpful answers. So unusual for chat help! I think it speaks highly of this company and it's services, or at least makes me feel more comfortable. I have only just signed up so can't speak to the services I have purchased, but the chat help was great. (Kind of like when you go to a restaurant and the rolls are great, you know the food will be great, too!)

Excellent good job serra and would refer friends to u keep up the good work thank you very much

Eden was very helpful and offered questions to help me choose what type of business I want to run

Glenn is such a wonderful person, and his patience level is out of this world!, top level professionalism, knowledge and support. An asset for any company he works in! Thank you

I had a simple need, and they provided a very straight-forward service. Made setting up my LLC easy.