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LightUp has a rating of 4.6 stars from 560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightUp most frequently mention great price, customer service, and fast delivery. LightUp ranks 3rd among LED Bulbs sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 days
3,052 reviews
No critical highlights yet
Great product. Great time even for economy shipping
The order was filled and delivered quickly, with multiple texting fanfare from the delivery company. Only problem was that half the order did not get delivered. With 4' light bulbs, one suspects why. Three days later, a second box showed up very quietly and without confirmation of delivery texting. Quick turn-around time, LightUp, for fixing this kind of situation! Great product, great price, great service. I'll order again...
The order was filled and delivered quickly, with multiple texting fanfare from the delivery company. Only problem was that half the order did not get delivered. With 4' light bulbs, one suspects why. Three days later, a second box showed up very quietly and without confirmation of delivery texting. Quick turn-around time, LightUp, for fixing this kind of situation! Great product, great price, great service. I'll order again...
Had what I wanted at a very good price.
I am putting a little shop together and searched for good quality High Bay LED lighting that I could afford. So many of the places to buy LED lighting were way out of my price range. Then I found Lightup.com and I was able to buy what I needed within my budget. I as worried I was sacrificing quality for affordability but I have been very happy with the lights I have purchase from LIghtup. I will definitely come back again.
I chose Lightup because their pricing fit my budget.
Hi Andy - We are so glad to hear that we met your needs and expectations in quality and price. If you have any pictures of your shop and are willing to add them to your review that would be excellent. We love seeing our lighting in action!
Excellent CS, shipped quickly, order was correct as ordered when delivered. Will use LightUp again both professionally and privately.
Had to setup tax-exempt status for my account. Purchase made on a Government CC. Went extremely well, CS was excellent.
Good products and good prices with excellent Customer Support.
Thank you for your review! We are so pleased to hear that you enjoyed your purchase experience with us and look forward to your continued business.
The tax was a breeze to get removed. Fixtures were delivered in a timely manner. People i contacted were polite and helpful.
Was looking for under cabinet strip lights that are no longer manufactured. Called in with a few questions and I was pleased with the outcome. Would definitely use again when the need arises.
Thank you for your positive review. Looking forward to fulfilling your next LED lighting need.
Perfect lights at a good price. Very pleased with the prompt delivery and ease of use of the website.
John - Thank you for your purchase. Very glad to hear you had a positive experience.
Purchasing, setting up an account and communication was easy and fast.
Same day shipment was very nice.
We will be shopping this website for lighting in the future.
Sent our tax information and had very quick response.
Our previous facilities manager purchased lighting from LightUp.
Thank you for your business and so glad we were able to meet the needs of your business.
I purchased two different styles of recessed lighting. I did comparison shopping with the big box home improvement stores and LightUp was over 50% cheaper. They carry brand name lights like Sylvania and Halo which is what I was looking for.
We are so glad you chose our business for your purchase. We pride ourselves on being cost-effective!
Great price for outdoor flood light. Easy checkout, fair price on shipping cost.
We are so glad to hear that you had a positive experience and look forward to fulfilling your next LED lighting need.
The order totalled less than one hundred dollars, including shipping, but the order process was easy and the service was friendly and professional. Shipment was handled well and delivered in excellent condition.
I chose a clearance item based on the price and model of the bulb. I will continue to look first at LightUp because of the great shopping experience they've provided.
Glad to hear that you had a great experience ordering and interacting with our company Bartow! Looking forward to fulfilling your next lighting need!
Easy shopping, great prices, great products.
Fast service
Thank you for continued business.
Fast shipping. A huge improvement over edge lit panels that gray out over time.
Website was informative and easy to use. I liked the options for payments as well.
Worked as was described. Easy to install. Bright light and adjustable. Hopefully it will last a long time
Versatile and great price
Hi Robert, Thank you for your purchase from LightUp. We look forward to fulfilling your next order, Enjoy your new lights!
I ordered the 24 inch lights. They are bright! Lots better than the fluorescent lights I had installed 14 years ago. I would have rated it 5 star, but this annoying pop up kept coming up asking me a question.
Never usedGreat service!sent item back,never used!
Ordering was easy. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Easy ordering and fast service. Worked out perfect! Thank you and would order again.
We asked to get a quote for the roof line and some small trees. After the installation, we were stunned that ONLY the front edge of house (not sides) was done. When we inquired about why the rest of the roof wasn't done, they said this was called "RIDGE" line", not "ROOF" line. Unless you are in the roofing business, I'm not sure how you would know to ask for this?! The company claimed the picture attached to the quote showed where the lights would be. The picture just showed a light-yellow line that extended several inches beyond the house... clearly lights couldn't go where the line was placed but we didn't think much of it because the quote clearly said roof line. Even if this meant only the edge of the house, why wouldn't the sides of the house be included? Just be sure to use RIDGE LINE if you want more than just the front edge of your house.
The installed lights looked good, but wow, we paid three times the amount quoted!
Dear Patti, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Fast shipping and easy transaction. I would recommend
Great thanks. The lights worked out very well and the customer service was above all the best. Thank you.
Website is easy to navigate. Informative and clearly manageable.
Bright and great light. I have purchased two of these.
Somehow I missed they were green in color. Great price!
Best deal we found in internet search
Was easy to make order. Looking forward to receiving
Great buying experience. Will definitely purchase again!
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Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.
Lightup is an online retailer and vendor that specializes in commercial and residential LED lighting, including flat panels, troffers, tubes, outdoor lighting and more. Lightup is part of the privately owned Online Stores Inc., an e-commerce company that comprises of seven other sites and companies. The companies and sites within Online Stores Inc. are The United States Flag Store, the English Tea Store, Discount Safety Gear Store, the Construction Gear Store, the Safety Girl Store and Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
Lightup operates from New Stanton, Pennsylvania along with its parent company, Online Stores, Inc. for the manufacturing and shipping of their goods provided. Lightup also uses a second location in Youngwood, Pennsylvania and a third facility in Sparks, Nevada to help in the shipping and facilitating their products to its customers on the west coast. The New Stanton location has 100k square foot warehouse that is used.
The site carries an abundance of options for its lighting products and is even home to Online Stores Inc. exclusive brand, LumeGen, available through lightup.com. Among the options for products on the site are grow lights, indoor and outdoor commercial lights, exit and emergency lights, high bays, recessed lighting and under cabinet light fixtures.
Lightup sells products from larger brands in the lighting industry such as Sylvania, GE Lighting, Euri Lighting, Keystone and Morris.
Lightup works with UL Solutions or UL, LLC, one of a number of safety organizations that is approved by the United States federal agency, the Occupational Safety and Health Administration to perform safety testing, as well as with Intertek, a British multinational company that focuses on product testing, assurance, inspection and certification for its products safety certifications.
Lightup also receives some its energy conservation qualifications from Energy Star, a U. S, Environmental Protection Agency and U.S. Department of Energy ran program and Design Lights Consortium (DLC). Design Lights Consortium is according to their website, "a non-profit organization with a mission to achieve energy optimization by enabling controllability with a focus on quality, people, and the environment."
Lightup does offer wholesale options to qualifying customers and has a blog designed to educate and inform its readers and customers on energy efficiency and products that can help achieve this and the reasons behind it.
We are glad the situation was resolved for you in a timely manner. We appreciate your business and look forward to fulfilling your next order.