Lilicloth has a rating of 4.2 stars from 6,914 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique, and customer service. Lilicloth ranks 8th among Women's Clothing sites.
I am more than satisfied with the customer service I received from a lovely girl! She is professional, fast, patient and incredibly attentive to the needs and concerns of clients. What should have been a frustrating exchange for the two of them (returns are never fun), they strived to be an absolute BREEZE thanks to excellence in communication, problem solving and charm. I cannot recommend this boutique higher, she is the epitome of customer service that went well!
I haven't bought anything from lilicloth, however I have been trying to check out with free shipping with way over $200.00 worth of clothing. They add shipping charges, which are way over $100.00 if you go below $109.00. That excludes final price items, and discounts you add. Ridiculous! $100.00 for shipping clothes is insane.
I am more than satisfied with the customer service I received from a lovely girl! She is professional, fast, patient and incredibly attentive to the needs and concerns of clients. What should have been a frustrating exchange for the two of them (returns are never fun), they strived to be an absolute BREEZE thanks to excellence in communication, problem solving and charm. I cannot recommend this boutique higher, she is the epitome of customer service that went well!
Easy shop, reasonably fast delivery. Although Sequins are falling off without even wearing the dress. However overall great shopping experience.
Ordered a Large size T-shirt. When it arrived it barely fit was way to small to be a Large size by American Size charts. Requested to return it for an Extra-Large. Lillicloth advised they would send me return instructions. Instead, got an E-mail saying they would refund me 15% of the total cost of the T-shirt which amounted to $5.14. I paid over $27.00 for the T-shirt including shipping. Done doing business with these crooks.
Basically they sell you a product that does not fit correctly, then instead of returning the product they offer you a 15% refund which amounts to a very small amount of money. There are T-shirt Companies here in America that can produce a similar product that is excellent quality and fits correctly based on your size for a fair price.
Saw their Advertisements and liked some of the slogans on their T-shirts.
* Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very Good today,,, got an email from LILICLOTH today that I can return a previous purchase for a larger size as the size I origionally ordered was my correct size but the T-shirt was "smaller" than most Large sizes I'ver ordered from other vendors
Like the merchandise but the Large size T-Shirt I ordered is way too tight. Being a first time customer, should have gambled and ordered a. X-LARGE TSHIRT. Not real happy!
I love the products, but you need to organize your styles better, as in just show T shirts, and not mix all other kinds of different tops with them. I would suggest you have a page of all the styles, and then have a page for all the different sayings and funny stuff. It would make selecting a whole lot easier.
Like your products and style of clothing.
Would like two tops to be shipped together under the one cost. Thankyou.
Tops were delivered same day., before expected delivery date. A nice surprise.
I bought this sweatshirt as a gift for an animal-loving friend. I was a bit nervous because I'd never ordered fro this company before, but I emailed with a question and got a speedy reply. They helped me track my package, and it showed up way faster than I thought it would! I'm very pleased with the product, and I'm sure my friend will love it! Thank you from Canada!
Tip for consumers:
If you have a question, ask. They replied to both of my emails very quickly and with helpful information.
Products used:
Clothing (Sweatshirt)
Truly the Best! The store always has excellent prices, design, turnaround time, and customer service. I wish every company was as easy to do business with. I highly recommend them; without hesitation!
It was the perfect gift for my Brother in law! He really got a laugh out of it!
Great product!
Fit what I was looking for.
I like the products, it's frustrating that some things are out of stock. Shipping could be faster and a little cheaper. I'm anxious to see how everything fits. Some of the T shirts although being labeled the same size, didn't fit as well as others.
Ad on a website
I enjoy the witty t-shirts
Easy to order, easy to checkout. Nice products!
The % Off Deal Code makes it even better!
Shipping is then almost Free as a result. Thanks!
Good.
This is the perfect gift for my wife who is known as Mimi" to our grandchildren.
There are many different shirts with neat sayings on them. I have ordered quite a few over the last several years and haven't had any problems. There was a misunderstanding reference the shipping on my last order and customer service responded back quickly to help me understand.
Item looks nothing like pics. Colors off, wrong material, isn't even hemmed! Total waste of money.
Tip for consumers:
Do not buy, they make products look good but poor quality and can’t return due to customs. You’ll never get a refund. Shame on Facebook and Instagram where they Advertise for allowing this scam to happen.
Products used:
Shirt/sweatshirt
Sorry to hear that the product does not meet your expectations.
Would you please provide your order number so that we can help you?
We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Stay safe and have a good day!
Always friendly and helpful. Online shopping is quick and easy. Great variety of clothing for all ages and shapes. Appreciate the option to click and collect, as it saves on shipping costs. Returns, if needed, are hassle-free as postage is deducted from the refund, so you can quickly put it back in the post using the supplied label. He has been a satisfied customer for years. This page is reliable, I had a great shopping experience.
Thanks so much! Got my items a little bit later than expected and it made me feel anxious- but I did get them and was very happy with my order!
I love their clothes!
Same reason!
Awesome! Thanks so much!
Always perfect! You never disappoint. Been ordering for years and don't recall ever having any issues whatsoever. Excellent quality, value, and service! Top notch!
The little chat thing was annoying, kept coming up and made it hard to do my online shop. Maybe this aspect could be modified?
Popped up on feed
Popped up on feed
The quality is top-notch, with sturdy material and spacious compartments. It's become my go-to bag for errands or a day out. The playful design never fails to bring a smile to my face. Highly recommended for fellow feline enthusiasts!
Products used:
I'm Negative Cat Animal Graphic Shopping Tote Bag
Incredible website as always, the quality of the clothes I bought here has made me very satisfied, it is an online store easy to love and recommend.
This is my first time ordering from "lilicloth", and I really enjoyed looking at everything. I'll be back again! Thanks Dennis!
Some clothes didn't fit but the return process is such a hassle that I didn't bother to try. Shipping cost is high enough for the purchase that having to return something and pay for the shipping again means I might as well cut my losses and donate the items that don't fit to a charity. I really do like the clothes that fit but I doubt I'll shop at lilicloth or the other sites that seem identical again.
I really love the prints, especially the floral ones that look 3 dimensional.
The shipping cost as turned me off before and I've always cancelled my order because shipping was so high. This time I had some Christmas money so I bought enough to get me free shipping. I only hope I like everything and that it fits.
Great logos on items thus far displayed. Totally relatable and entertaining and most important. In good taste.
I don't really know. I began googling something and Lilicloth popped up and the rest is history.
I'm a cat person so the very first item I zeroed upon was the 'very cute' cat tree and it won my heart. Afterwards I was intrigued and continued looking and eventually purchased additional items for me and my husband, who's birthday is coming up.
Easy navigation so far. Shipping price a tad high but we shall see how the order and delivery process is completed before my final review is done.
This purchase was a gift.
See above...
Easy navigation so far. Shipping price a tad high but we shall see how the order and delivery process is completed before my final review is done.
I like the "Aunt" logo T-shirt top advertised. This purchase is a gift.
See above...
Fantastic site for a wide variety of clothing and accessories. Orders always arrive very fast and with incredible quality. You MUST try it!
Postage is a bit dear, but apart from hat all good. Material is great, easy to wash
No complaints
Liked your clothing
Love my t-shirts
Thank you for the feedback and sorry for any inconvenience caused.
Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.
We can accept returns, if you still want to return the item, you can contact us for the return label.
Before that, for good willing, we would offer some solution to satisfy our customers. Sorry that you're not satisfied with that. Please contact us or reply to our private message, and we'd love to confirm more details about your return request and communicate with you.
If you have any problems, feel free to contact us via email or online chat