Lookbook Store has a rating of 3.4 stars from 58 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lookbook Store most frequently mention customer service. Lookbook Store ranks 949th among Women's Clothing sites.
I’m a mom and I have a teenage girl who also loves clothes. I’m really glad that your store offers clothes suitable for my daughter’s age. She’s 15 now and I love the thought that we can still have quality time together even if we’re just shopping online. We’re actually obsessed of your clothes especially the sweaters. We’ll order more soon for her cousins. Thank you!
Purchased an item titled and described as 'Woman's Down Jacket' including material composition clearly stating that it is 'down filled' in not to have it arrive with labels clearly stating that the item is made of polyester exterior and polyester filling. Beware if this brand - they are definitely 'too good to be true' - price clearly reflects an expensive price for polyester but cheap price if it was actually 'down'
I’m a mom and I have a teenage girl who also loves clothes. I’m really glad that your store offers clothes suitable for my daughter’s age. She’s 15 now and I love the thought that we can still have quality time together even if we’re just shopping online. We’re actually obsessed of your clothes especially the sweaters. We’ll order more soon for her cousins. Thank you!
If you're planning to update your wardrobe, be it for a season update of wardrobe or you just would like to have a new fashion item then you should check lookbookstore's items! They've got like 5 new items everyday! Not to mention that all of the clothes I added to my wishlist are on SALE right now! I'm getting excited about this like really REALLY excited.
Lookbook Store has really great sales! I’m on a budget, but you can find adorable clothes in their Under $10 section. I bought a pair of Black Floral Crochet Shorts and just got them in a couple days ago and they’re absolutely adorable! I almost bought a pair that was really similar in the store, but they cost twice as much and didn’t look as good as these. I wore them out yesterday and got tons of compliments on them – everybody wanted to know where I got them. I’ll definitely be visiting their sale section again when I have a few extra bucks to spare!
I’m kinda disappointed when I received my order few days ago. The crossover drape tank top is really pretty, but it took forever to get to me.It would be nice if you could ship items faster.
Purchased an item titled and described as 'Woman's Down Jacket' including material composition clearly stating that it is 'down filled' in not to have it arrive with labels clearly stating that the item is made of polyester exterior and polyester filling. Beware if this brand - they are definitely 'too good to be true' - price clearly reflects an expensive price for polyester but cheap price if it was actually 'down'
Update 1Aug2020, I do not recommend ordering from this website/company although I did receive my package today. This is my original review from 28Jul2020: Emailed the company as the tracking link has not been updated since 10Jul2020(as of 28Jul2020). I used their e-mail address link to e-mail them and it bounced back to me. I also tried to chat with them online but that isn't working. Last attempt was to call them(called the US # on web site 844 338 *******@10:15 am EST time), the auto message stated"No support agents are available to take your call...") if it is an US number it should have agents available at this time.
Wonder if this company is a fraud?
I ordered the Pink Lace Two Piece Dress and it is absolutely gorgeous! Its fits perfectly and looks even better in person! I wore this to a dinner reception and got so many compliments. Not to mention, I feel really good about myself when I wear it. The lace detail is amazing, and the color is a beautiful shade of pink. The shipping was quick and arrived in great condition. Their prices are really great for the good quality you get. I seriously love this piece and will definitely being ordering more! I highly recommend using the Lookbook Store!
I love lookbook store! Since they are an online store I called customer service in order to make sure that I was ordering the correct sizes. The operator was super friendly and very helpful. After ordering my package, the shipping was extremely fast since it came all the way from China to the United States. The jumpsuit that I ordered is lovely and I receive many compliments. Will definitely be ordering from them in the future!
Not only do they have amazing clothes, but customer service is outstanding. I ordered a dress that was a little too small and needed to exchange it, and they went above and beyond to help me. I've never had an exchange that was that easy before, and the dress was perfect once I got the size that fit me! I've ordered several other things since then, and they're all better than the last. Prices are great, customer service is great, clothes quality is great - definitely worth 5 stars.
Definitely made in some sweat shop. I ordered a striped origami dress and it was made in the kind of fabric you would go swimming in. It was way too big and didn't even have a tag on it anywhere. Literally a waste of money. Please take my advice and don't buy there. I read the reviews and mostly saw good ones which is why I thought it was ok, but it's such bs. I'm not sure how much I can stress how serious I am.
Lookbook Store is amazing! They have so many gorgeous pieces. I bought the Eyelash Lace two piece dress. Their prices are great! I had my items expressed shipped and it did not take long at all. Their customer service is great as well! I would recommend getting your next outfit from here!
I had a hard time deciding which items I should order since all of them are just so nice! This is probably the only thing I didn't like about your store. But service was great and product quality is top notch!
I ordered from Lookbook store over a week ago, and as of today my tracking order says my dress hasn't even been shipped yet. I've called customer service three times, left messages, and emailed, and I haven't gotten any reply yet.
My tracking number is LS*******CN.
Extremely frustrated. Unless this is resolved and somehow fixed I will not order again.
Ordered$70+ dollars for a Christmas present for my daughter on Dec. 10,2016. They charged my card, sent me a confirmation of order. NEVER received the items. I contacted them twice. First time they wanted ME to contact my post office to check on the order. Tracking after weeks said it never left China. So I contacted them again because they said they would either reorder at no cost to me with express shipping or give me a refund. I chose to reorder. Still nothing. They said I would get an email within a day of the reorder and shipping. Tried again today to get with them... no one is answering me. I want my refund. I have pics of our conversations. They have to be scam artists. Please DO NOT order from this "company"... they are no such thing.
I purchased 3 articles of clothing from the LookBook Store... 2 dresses and 1 coat. I would advise everyone against buying the Camel Draped Open-Front Long Coat. The coat I received was very different than the one that is pictured. The colour, fit, and quality are all different and very poor. The 2 dresses I purchased however are both great and they arrived looking exactly like the pictures. I was happy with the delivery time as well considering the company ships from China. I live in Canada and received my package around 8 business days after it shipped out.
The lookbook store has amazing customer service. They have a very reliable online chat system. After I placed my order I had second thoughts about the size I chose for one of my dresses. I contacted the store via the chat system about half an hour later and the representative immediately updated my order to reflect the new size I wanted.
In terms of the coat, I decided to return it because I could not see any way to make it look nice. It is very pricey to send a package from Canada to China and I was very unhappy that I had to pay for return shipping for a product that was misrepresented and completely different from the advertised pictures. I felt it was only fair that the lookbook store should pay for half of my return shipping and they agreed to do so. However, since the coat was so misrepresented I really did expect my entire return shipping cost to be covered without me having to ask.
I will most likely purchase from the lookbook store in the future but I will probably limit my purchases to dresses and jewelry. I am kind of worried that my items will not be the same as those pictured but I am willing to give them another chance.
I have bought from them 3 times so far, and each time the clothing came as described. Being that it is coming from China, I feel like the clothing comes in a reasonable amount of time. Like most clothing that comes from China, the clothing is usually cheaply made and look nothing like the pictures. I have not had that experience through this site so far, but that was what I was afraid was going to happen. It is a tad bit more expensive than other Chinese clothing sites but at least I know I'm going to get what is in the picture.
I hadn't heard of the LookbookStore.co before until one of my friends told me about it. One of my friends ordered a dress and told me that it was very high quality and she loved it. I ordered from LookbookStore.co and I received my package very quickly. I was impressed by the speed of the company. Customer service was also very helpful and wanted to make sure I was fully satisfied with the purchase. This is a company that I would buy from again.
I purchased a black dress from here that looked beautiful on the website but when I received it, it looked nothing like what I'd seen online. I wish I could upload a pic of it so ppl can see the horrible quality of the clothes. Their clothes is made of cheap material and way over priced for what they're actually selling. To say the least, I was extremely disappointed because I was very excited to wear this dress for my 9 year anniversary dinner. I tried sending it back, but it was going to cost way too much to, so unfortunately I am stuck with a dress I will never use. Please save your money and don't buy from here!
Hi Miriam,
I am really sorry to hear about the issues you are having with your order.
Unfortunately we are unable to locate your account, therefore we cannot look into this problem at this stage.
We really would like to look into this problem and get this sorted out for you.
Please could you contact us via email at support@lookbookstore.com with your order number and we will look into this to try to resolve this.
We look forward to hearing from you.
Kind Regards,
Lookbook Store
I am an admitted fashion addict. I am always looking for new things to include in my closet, to piece together and make fabulous outfits. This site was amazing! I wouldn't recommend it for anyone over a US 14 dress size, but below that, the selection is huge. The fashions are modern with a classic flair, reminds me of the styles of the late 1970s.
I added a few dresses, a new top, and some shoes to my collection (much to the chagrin of my husband), and I'll be going back for more!
Tip for consumers:
Take a quick glance at their shipping page, it will help get you an idea of how long it might take to get something to you. Also, be sure to check the sizing chart, to be SURE you're getting the right size (since they include several different size markers)
I honestly think you and your company should quit the scene of this online store. I was about to order an outfit but then decided to check reviews and I am really disappointed for those previous buyers. I will definitely not be caught in this tangled web
I ordered items for the value of $100, and ended up never receiving them. Even though delivery shows up as "from Germany", the items got stuck in the UK customs, I got a fine which I refused to pay, and ended up losing my money. Completely disappointed
I purchase two items from this company, at the time of purchase I couldn't find anywhere that said the warehouse was in China. Clothing arrived promptly, however, it was cheaply made and didn't look like the pictures because clothing didn't hang correctly due to cheap fabric. The zipper on the one item didn't work. They are willing to refund your money, but you have to pay for shipping and that is more expensive than the clothing to begin with. Very sorry I purchased from this company. They need to highlight the fact that the clothing comes from China!
Hi Lynn,
Thank you for your feedback regarding your order.
We are extremely sorry to hear of what has happened. If you could please send over your order number by email at suport@lookbookstore.com, we can assure you, we will look into this further. Please also send us some photos of the items you received to ensure we deal with this on a first contact basis.
Again, we're very sorry this happened but we look forward to your reply so we can help resolve this.
Kind Regards,
Lookbook Store Family
Hi Lookbook Store! I love the trendiness of your clothing line, but it'd be a lot better if you sell some pairs of shoes too. XoXo!
Pinterest is great! Such fantastic pins of really cute clothes! That's how I found Lookbook Store. I fell in love with the white cut out crochet top! Honestly I loved many items on the website. I messured myself properly to get the correct size, and ordered!
Boom! My beautiful shirt arrived maybe 7 days later! I was so excited... until I attempted to put the shirt on! It's so small, and skin tight! I'm terribly dissaponinted, because I did exactly what the website instructed to do to pick the right size. BE VERY CAREFUL OF THIS!
Then I spent over 45 minutes on hold waiting to speak to someone from customer service (they must be very busy with complaints) only to be told it would cost me $18 dollars to ship back.
The shirt cost $26
I will never order from this store ever again.
All of the reviews with high ratings are fake. I purchased two dresses from Lookbook and I will never purchase any items from them again. I can purchase better quality clothes from Burlington at a reasonable price versus Lookbook. One of my dresses had a rip in the lace portion and the rest of the dress was made out some thin piece fabric similar to a dress slip (very sheer and thin) I could literally see through the material. The second dress didn't fit right do to poor stitching and the material is cheap not worth $30; more like $6 quality. I have dresses from forever21 that cost me $16 with better quality. Lookbook is a rip off and I am scared to order from other online sites due to my horrible experienc. Don't shop with them I am in the process of filing a claim against them. I honestly believe they have kindergarten kids making their clothes. I am posting this to save others from making the mistake I made.
Hello Taylor,
At Lookbookstore, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced.
We will be more than happy to get in touch with you directly to reach an amicable and acceptable solution. You may send us an email at support@lookbookstore.com for us to further help you.
These precautions will ensure that such errors will not happen again in the future. This would not have been possible without you drawing our attention to your case. We take this opportunity to thank you for your feedback which allows us to serve you and other customers better. We value your business and hope to retain you as a customer for many years to come.
Best Regards,
Lookbook Store Family
Lookbook Store is an online fashion boutique for women that sells premium clothes and accessories around the globe. This ever fast-growing online shopping boutique has been offering quality service to our fashionistas for several prosperous years. One thing that makes this shopping website dependable to online shoppers is that we provide free shipping for every business transaction. With our high-quality and stylish clothes and accessories, there’s no wonder that we're one of the leading online fashion stores worldwide.
Hi Sophie,
We are sorry to hear about the problem with the delivery of your order. I can see you've been in touch and we've advised further on what has happened here - if you've not received our messages, please get in touch via our Live-chat at www.lookbookstore.co so we can help resolve this immediately.
Kind Regards,
Lookbook Store