• Luvme Hair

Luvme Hair

Overview

Luvme Hair has a rating of 4.6 stars from 1,484 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    217
  • Value
    217
  • Shipping
    219
  • Returns
    138
  • Quality
    215

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 90.2%
Positive
379
Neutral
4
Negative
37
1704
See all photos

What reviewers want you to know

Positive highlights

  • This company have some of the best quality hair & service!
  • However I've tried 2 headband wigs so far, and I really like the quality of the hair.

Critical highlights

  • Numbers are disconnected and the customer service via email is horrible.
How would you rate Luvme Hair?
Top Positive Review

“Very satisfied”

Keesnndase P.
3/7/24

The wig is gorgeous, very easy to maintain. With the 360 lace I am able to wear it in multiple styles (half up/half down, high and low ponytails, and the flip over method on either side left/right. The wig is great for all occasions, I had it about 2-3 weeks I've been on dates, the gym, job interviews, etc. I give this wig a definite 10/10..

Top Critical Review

“Sells Garbage”

Paish y.
3/9/24

I brought this wig thinking that I was going to get a quality wig considering how much I paid for the damn thing! Anyways back to this review right out the box it smelled horrible. I had to wash it 4 times and conditioned it 5 times and it still have a bad smell to it. Oh my lord the shedding is terrible. A chunk of hair came out the wig when I was brushing it! The wig is not full at all! On the light side! I don't know how they are constructing these wigs but they all are garbage! I am going to be reporting this company to the BBB and there is a class action lawsuit against this company! Shame will not be buying nothing else from this company! You sell garbage!

Reviews (1,484)

Rating

Timeframe

Other

Reviews that mention popular keywords

quality hair (72) headband wig (67) customer service (98) lace wig (51)
Thumbnail of user keesnndasep
1 review
0 helpful votes
March 7th, 2024
Verified purchase

The wig is gorgeous, very easy to maintain. With the 360 lace I am able to wear it in multiple styles (half up/half down, high and low ponytails, and the flip over method on either side left/right. The wig is great for all occasions, I had it about 2-3 weeks I've been on dates, the gym, job interviews, etc. I give this wig a definite 10/10..

Products used:
360 water wave wig

Service
Value
Shipping
Quality
Thumbnail of user lelah38
1 review
0 helpful votes
April 24th, 2024
Verified purchase

This unit definitely lived up to my expectations! Vibrant color throughout. The curls held up perfectly and I love that

Service
Value
Shipping
Quality
Thumbnail of user sweetiet1
1 review
0 helpful votes
January 7th, 2024
Verified purchase

Looks so natural. This is my normal style! Win win for me! Thinking about ordering another one! I got yaky

Tip for consumers:
I have 5 wigs from them

Products used:
Wig

Service
Value
Shipping
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Sweetie,
Thank you so much for taking the time to send this review. We are committed to creating wigs that make our customers look and feel the best. Glad that you enjoy this wig! We look forward to be in service for you in the near future. Luvme wishes you all the best.

Thumbnail of user andranem
1 review
0 helpful votes
March 27th, 2024
Verified purchase

I am beyond impressed! Not only do they offer top-notch customer service that goes above and beyond to assist their customers, but their return process is a breeze. The quality of their wigs is exceptional, and I was blown away by how realistic and comfortable the wig felt. From the wide selection of styles to the affordability, this company truly stands out in the wig industry. I highly recommend them for anyone looking for quality wigs and a fantastic overall shopping experience!

Thumbnail of user brees47
1 review
0 helpful votes
January 23rd, 2024
Verified purchase

I got so many compliments on my hair. This is perfect for my first wig. I just picked it out to style (the curls came a little too tight for my liking at first, but when picked out they look like a 4a twist out.) I never thought of my self as a person with a big head, but I had to cut the band on the inside because it made the wig uncomfortably tight. After that, I was good to go.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Bree, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.

Thumbnail of user gaphill184240
1 review
0 helpful votes
January 10th, 2024
Verified purchase
• Updated review

It took a long time to receive it, but I understand orders blew up around the holidays. However, I'm very pleased with how perfectly it matches my skin tone. I will definitely buy more.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Rebecca. Many thanks for your recognition of our products. Regarding the shipping issue, we will forward your feedback to relevant department, and keep working with our express partners to offer faster shipping service. We hope you found the most amazing wig for you. And we also hope it will meet your expectations or much better exceed your expectations. We always want what is best for you. Luvme Hair wishes you happiness every day.

Great quality and always natural looking
October 27th, 2023
Verified purchase
• Previous review

I have loved everything I've purchased. It's amazing how good I look in your products! I couldn't be happier and I won't ever purchase from anyone else!

Thumbnail of user oyeyinkak
1 review
0 helpful votes
July 16th, 2023

Very quality human hair and the company normally give discounts than make thie rhair to cheap less than other companies

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Oyeyinka, we appreciate you taking time to send this. Luvme strives to provide quality wigs to the customers. To express our gratitude for the supports and loves received, we will do different sales. We hope our customers can get their wanted wigs with the sales! We will continue to work on quality wigs. Looking forward to seeing you again in the future. Luvme wishes you all the best.

Thumbnail of user melissab3365
1 review
0 helpful votes
January 29th, 2024
Verified purchase

I was so happy with my purchase! This was my first Luvme hair wig… and honestly, I was completely stunned by the high quality of it! The hair was soft, clean, and had no odour to it at all. I washed it and there was literally zero shedding from the unit. The lace an pre plucked hairline were also impeccable. Given that Luvme hair offers their units at such an incredibly affordable price point for such impressive quality, I will definitely be back to purchase more! Give them a try, you won't be disappointed!

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Melissa, thank you for your sharing and your affirmation means a lot to us. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.

Thumbnail of user dorothyp966
1 review
0 helpful votes
April 24th, 2024
Verified purchase

Natural, Light weight. Very nice hair. Just take it out of the box and it is ready to wear.

Thumbnail of user peggyw520
1 review
0 helpful votes
January 23rd, 2024
Verified purchase

I purchased the Water Wave hair 12 inch a few months ago and I am loving it. No problems with knotting or dreading. Normal shedding when combing or brushing which are only a few strains of hair shed. I love the way it feels, looks, and easy to manage. I will be using LUVMEHAIR for future orders. My hairstylist recommended this company and I highly recommend it as well. LUVMEHAIR keep making products as you do helping us look #MoBeautiful. #ThankingGodForYou

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Peggy, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.

Thumbnail of user sheilay79
1 review
0 helpful votes
January 14th, 2024
Verified purchase

I haven't found a wig that I really feel comfortable wearing until this one. I really love the length and the look. However I would like if it was a little less thick. I bought two so I could change up the length. I would also like a middle part wig soon. Thank you also for your impeccable service and thoughtful gifts.

Products used:
As far as the refund it is wig price only. I used the wig cap and brush. My grandchild used the eyelashes.

Service
Value
Shipping
Returns
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Sheila,
Thank you so much for taking the time to send this review. It's amazing to hear that you love the length and the look. Sorry that the density didn't work out for you. We will continue to improve our products in the future! Looking forward to serving you next time. Luvme wishes you all the best.

Thumbnail of user karenw3739
2 reviews
0 helpful votes
May 7th, 2024
Verified purchase

This wig looks so good on me. I got 1 million compliments and I love it. I gave a woman bus driver, the name of your site because she loved that wig so much on me.

Products used:
??????

Service
Value
Shipping
Returns
Quality
Thumbnail of user sharmainel3
1 review
0 helpful votes
April 30th, 2024
Verified purchase

OMG! This wig is so comfortable and I truly love wearing it when I am going out. My husband and my family love it a whole lot. It is easy to brush through. Spray a little water or leave-in conditioner spray and it will give you the best curls. I wish it has a burgundy color wig and I will be satisfied to purchase another one soon.

Thumbnail of user ms1581
1 review
0 helpful votes
September 26th, 2023
Verified purchase

I'm pleased for the most part because most of my units have surpassed my expectation so that I have referred my friends to luvme.

Its unfortunate 2 yrs ago I mistakenly made an account attached to an invalid email and lost my silver status giving me awesome perks. Guess technology wouldn't allow them to reinstate my status to my valid email.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi M S,
Many thanks for taking the time to send this review. We're delighted that you're happy with your purchases. Your satisfaction is our top priority. If our customers meet any issue when ordering from us, feel free to email us at customercare@luvmehair.com, we will be happy to assist and try best to get the issue resolved. Luvme wishes you all the best.

Thumbnail of user jacquelined998
1 review
0 helpful votes
January 23rd, 2024
Verified purchase

My order came sooner than i expected. Is so soft. Washed it and is still soft with no shedding. A friend makes high quality (expensive) wigs & even she was impressed. Im in love! Thank you Luvme Hair.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Jacqueline, thank you for taking the time to leave us a review, we really appreciate it. Glad to know that your order was delivered in a timely manner and everything turned out well for you. All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction. We will continue to provide you with excellent services and high-quality products. Looking forward to seeing you again soon!

Thumbnail of user colettew63
1 review
0 helpful votes
March 26th, 2024
Verified purchase

Wonderful. I have Alopecia and Leukemia. I have recently accepted the fact that I will never grow my hair back and with that being said I have now began to slay every wig that I have bought from Luvme. I also shared all my wig experiences with strangers, family, and friends. Trust me when I say Luvme does not disappoint.
Colette the More than satisfied customer.
CKM

Thumbnail of user aliciaj315
1 review
0 helpful votes
January 8th, 2024
Verified purchase

Love the 7x6 parting space. Please continue to use browner colored lace to match darker skin tones for both HD & regular lace. The light/beige lace doesn't work for me to use glueless. I can add makeup, but it's harder. We also need yaki straight options in bigger parting space. Only yaki choices now have minimalist lace. Thx for helpful customer service!

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Alicia, thanks for your kind feedback and suggestion. As a company aiming to offer the best service to all Luvme Hair customers, we’ll keep working hard to make improvement. Your recognition means a lot to the whole Luvme Hair team, and is greatly appreciated. We promise that every request from our customers will be responded within 24 hours, and it’s glad to know we hit the mark for you.Thank you and look forward to seeing you again.

Thumbnail of user tashab166
1 review
0 helpful votes
January 7th, 2024
Verified purchase

The quality of the hair is always great. I think that you should show the different lengths in the hair so customers know exactly what they are getting. My last unit said 10 inch but it looks lie a longer was advertised so I assumed I was getting what was advertised. I still 🥰 loved the unit.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Tasha,
Thank you for taking the time to send this review. Normally the length on our website refers to the original length of the hair instead of the length after styling. Thus, the length may look shorter because of the curls. We appreciate your nice suggestion and will forward it to the team for continued improvement. Luvme wishes you all the best.

Thumbnail of user toniv99
1 review
0 helpful votes
January 6th, 2024
Verified purchase

I never glue these wigs down and i still get ask is that all your hair, these wigs are for everyone not just us older ladies but i ordered one for my 25 yr old and my 2 15 yr old granddaughters who tell me the girls in their school are Jelly of their ability to braid and part any way they want. Keep up the good work luv you luvme

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Toni,
Many thanks for taking the time to send this review. Customer satisfaction means a lot to us. We are thrilled that you are pleased with the purchases. We will continue to work hard on this and provide our customers with more natural wigs! Looking forward to seeing you again in the near future. Luvme wishes you all the best.

Thumbnail of user dqq
1 review
0 helpful votes
March 7th, 2024
Verified purchase

I totally and completely love this soft and trendy cut yaki straight minimalist wig so much, I ordered a second one. I have a growing collection of Luvme Hair wigs and I am very pleased with the quality of the wigs and the large and growing selection of Luvme Hair wigs to choose from. I am a senior citizen and I try to select wigs I believe are suitable for my age and style. A satisfied Luvme Hair customer, yes I am!

Thumbnail of user sharaec6
1 review
0 helpful votes
January 10th, 2024
Verified purchase

Great quality, minimal shedding, beginner friendly! I did not change it in any way curls are perfect out the box!

Service
Value
Shipping
Returns
Quality
Thumbnail of user hopel138
1 review
0 helpful votes
March 7th, 2024
Verified purchase

Omg... so soft, so beautiful.
I can not be disappointed by any product of Luvme! I get so much great feedback and feel so energized by the addition of my units. As short wigs go, this the best I've purchased in DECADES. Its a MUST HAVE.

Thumbnail of user lizzg42
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Luvme hair never disappoints! The 7x6 max parting wig is a must have. Silky soft texture & nice lace easy to melt! Love that it's already ready to put on! Easy install & high quality! Get this hair

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Lizz, thank you for your recognition of Luvme Hair and our 7X6 products.
Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to provide high-quality products.Thank you and look forward to seeing you again.

Thumbnail of user antonettee1
1 review
0 helpful votes
April 24th, 2024
Verified purchase
• Updated review

I love my new 7.6 curly ombré wig it's full and the lace is very thin can't wait to get it put on this weekend. Will take pics. I love Luvme wigs I'm ready for the warm weather.

Great company
January 28th, 2024
Verified purchase
• Previous review

I have no complaints this company is very good. I love the hair they supply my only complaint is that you should offer more small cap wigs.

Thumbnail of user estherg184
2 reviews
0 helpful votes
March 7th, 2024
Verified purchase

Not very satisfied as my luvme hair is too large for my scalp. I wish the hair comes in sizes such as small, medium or large. Everybody's head sizes are different and i beleive for those whose head cannot fit your regular ones, if you could make them in those sizes I mentioned above, i think you will make more sales.
Thanks

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hello Esther,
We are really sorry for the discrepancies.
We do input a lot to provide all LUVME customers with better quality products. What you have mentioned is significant to help improving and we take it seriously. Meanwhile, we will also report the issue to the relevant department for improvement.
Every opinion matters. As a company aiming to offer the best service to all LUVME customers, we’ll keep working hard to make improvement. So we welcome customers to share their ideas with us, no matter in good ways or in bad ways. We'll keep working hard to provide better products.
Thank you and wish you a nice day.

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.
Typically responds within 6 days

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