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I signed up for LuxSB in early Feb. So far it's April and I haven't received anything yet. I was charged for Feb & March and both selections have been in ready to ship status for a long time. I have cancelled my subscription because this is ridiculous. At this point either send my scents or refund my money so I can e done with this company. I gave them a chance, but no thanks!
Tip for consumers:
Use another scent subscription service.
Products used:
Have not received.
I have been with Luxury Scent Box for over 4 years now, and recommend all the way. Excellent customer service anyway I have reached out to them, shipping is good - it takes 7-11 days for me to receive my orders on an average (there was slight delays during lock down of the pandemic which is understandable since every company has this same issue), they have the best fragrance catalog and the fragrance lasts me longer then a month - about 5-6 weeks. I love this brand. Luxsb is seriously one of the best subscriptions I'm subscribed to and Ipsy of course. FYI, I enjoy subscription boxes in general - I have tried many and this one is on top of my list as a must have.
Tip for consumers:
Easy and user friendly
Products used:
Every fragrance I receive!
I should have checked reviews before signing up with this company! I signed up last month, still haven't received my perfume, and it's time for this month's scent! I tried emailing, instant messaging, and calling, ALL UNSUCCESSFUL! Tomorrow I'm contacting my bank and the BBB! THIS IS RIDICULOUS!
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