• Madame Alexander

Overview

Madame Alexander has a rating of 2.0 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Madame Alexander ranks 273rd among Baby sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
How would you rate Madame Alexander?

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user elizabethd1865
1 review
0 helpful votes
December 7th, 2022

I bought 2 beautiful dolls for my girls for Christmas this year and waited for them to arrive, however yesterday I received an email from PayPal saying my order had been cancelled and the money was being refunded. I never received any communication or emails from Madame Alexander regarding this - I wouldn't have even known the presents were cancelled if PayPal didn't let me know. Frustrating because I now have to find another last minute present for the girls. I was looking forward to giving them the dolls, but cannot order on the Madame Alexander website as you cannot trust your order status.

Tip for consumers:
Don’t buy on the Madame Alexander website, use somewhere else like Amazon or FAO Schwartz, etc as they will be able to communicate properly with you and will have the stock of the items you order

Products used:
They were cancelled without any communication from the company

Service
Value
Shipping
Returns
Thumbnail of user markq1
1 review
2 helpful votes
July 28th, 2013

The dolls sold on this website are absolutely wonderful. Madame Alexander dolls are very easy to clean and care for my children love them. They are much better than other lines of dolls and you can tell by the quality that these dolls will last a very long time. The also have a good return policy.

Thumbnail of user brendam1581
1 review
0 helpful votes
November 16th, 2021

I always wanted a Madame Alexander doll when i was growing up, because my cousin had so many. My parents could not afford one. I finally had a granddaughter that loves dolls as much as I did. I bought her a M. A. doll a couple Christmases ago, so I know I can't receive any satisfaction this late in the game. The doll has been a misfit ever since day 1. I didn't inspect it, just knew it was beautiful. Later, my granddaughter showed her to me. The doll looks deformed. She cannot sit up because her stomach is much enlarged, both arms look as if they were attached backward, and the legs are bowed out from the hips (she looks very odd in any type clothing).
Warning. Mothers and Grandmothers, inspect the doll thoroughly prior to giving as a gift!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Madame Alexander?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Madame Alexander?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business