• Miss Holly - The Label

Miss Holly - The Label

Overview

Miss Holly -. The Label has a rating of 2.7 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Miss Holly -. The Label ranks 109th among Wedding Dresses sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    4

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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What reviewers want you to know

Positive highlights

  • Good quality work and such great customer service.
  • Definitely will be purchasing more clothing items from Miss Holly.

Critical highlights

  • Ordered a dress with express post to have it arrive before my event.
How would you rate Miss Holly - The Label?
Top Positive Review

“Flawless company”

Miss-Jade K.
7/12/17

After trying so many different online stores I finally found an absolutely amazing site. From choosing the items including the size chart to the check out and delivery process Miss Holly was flawless. My dress was so perfect that it made my engagement night that much better. Would highly recommend this site, especially to those with a tight time frame for delivery as mine came earlier then the expected day of delivery.

Top Critical Review

“I would give "0" star if I could”

Jenny Z.
5/25/21

Well, let me talk about my bad bad experience with this company. I ordered a customised dress and paid in full amount 20 days ago. And I was just trying to talk to them 3 days ago as it's been almost 20 days, and I want to know how it went with the dress. Unfortunately, there was only a few response, even though I tried my best to talk to them ( Facebook, Instagram, emails and phone calls) but nothing has been resolved. I am so mad that I don't think I can get my money back or get my dress by my wedding day. I ordered it on 05/05/2021 expecting it would be arrived before 12/06/2021. At first, the customer service was so keen to respond before I paid. However, They stopped responding right after I paid. They are such scammers and rippers! I saw another review saying that he/she already filed a complaint against them. I don't know what to do … and who can shut them down… All the positive reviews were in 2017-2018, so I highly doubt whether they are authentic or not. They didn't receive any positive reviews from last year, geese, I never encountered such a problem at all in AU!

Reviews (58)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (8) dress (34) clothing items (3)
Thumbnail of user missjadek
1 review
21 helpful votes
July 12th, 2017

After trying so many different online stores I finally found an absolutely amazing site. From choosing the items including the size chart to the check out and delivery process Miss Holly was flawless. My dress was so perfect that it made my engagement night that much better. Would highly recommend this site, especially to those with a tight time frame for delivery as mine came earlier then the expected day of delivery.

Thumbnail of user kaitlyns11
1 review
15 helpful votes
March 29th, 2018

My awards dress was so beautiful. The lace off shoulder was stunning. It fit perfectly and I felt amazing! Thank you missholly!

Thumbnail of user ariv6
1 review
12 helpful votes
May 30th, 2017

Bought a beautiful gown from miss holly that I used for my commencement ball. I got so many compliments because of how great the fit and shaped look of the dress. Good quality work and such great customer service. I did worldwide express shipping to receive my dress 7 days after I ordered it but got it a lot earlier then expected. My experience has made me into a loyal customer! Ordering me next gown this week

Thumbnail of user nalily
1 review
1 helpful vote
July 5th, 2018

I ordered an amazing dress from miss holly that was first time. At the beinging I thought it's horrible like others website but unfortunately when I received my order it was an amazing and really love it. The size was the best and about the colour and the shape of dress was an awesome for me. When I wear my dress I look like a queen. I would say big thanks for missholly for an Amazing clothes and I really suggest people to try that website

Thumbnail of user michelineh
1 review
14 helpful votes
May 2nd, 2017

Ordered a few outfits from this site. Shipping was very fast (5 or 6 days from Australia to Canada). Very nice quality. Went to a party with a bunch of socialites and famous people. Everyone loved what I was wearing. Looked and felt like a princess. Will definitely order from here again in the future, can't wait!

Thumbnail of user alexisg25
1 review
12 helpful votes
July 12th, 2017

I absolutely love this website, it's so hard to buy online and trust to have good quality clothing coming in after spending so much money! I bought the lace top with the white slit skirt to match for my Mexico trip and couldent believe how many compliments I got and how many people wanted to know where I got it! I can't wait to buy another set for my Florida trip the quality of their clothing is AMAZING! Looks exacly like the pictures do, Seriously recommend!

Thumbnail of user samantham135
1 review
1 helpful vote
March 8th, 2018

Absolutely in love with Miss Holly the label I bought the Koi Playsuit in white for Christmas last year and just fell in love with the quality and how well fitted it was, I ended up buying the playsuit in black for a hens party just recently. This label is so easy to recommend to friends that the bride of the hens party bought the beautiful Stella playsuit, which she looked flawless in

Thumbnail of user callies14
1 review
0 helpful votes
March 9th, 2018

We ordered 8 dresses from Miss Holly for my twin sisters wedding and everything was SO a perfect. Their team was so accommodating with our custom order and extremely helpful! The quality of the dresses was amazing. We received so many compliments and my twin sister was beyond happy. There was no way to not look flawless in the dresses and we killed it as bridesmaids thanks to miss holly!

Thumbnail of user alyser1
1 review
0 helpful votes
September 13th, 2017

After searching for months for a dress for my engagement party and coming up short, I finally found the perfect dress on Miss Holly. It was sold out in my size so I tried my luck at emailing the company directly, I received a response almost instantly and was able to place a pre order. It look a little while to come in and be sent to me, but I had time to spare so was fine with that. The dress was amazing quality and I received so many compliments for it.
Would definitely buy from Miss Holly again.

Thumbnail of user gabrielap18
1 review
1 helpful vote
July 5th, 2018

I am delighted with the looks and quality of the dress. The dress is made of a lot of material and is so sturdy and comfortable. I am very pleased with the communication from staff from Miss Holly the label company and if I need to dress again I will definitely contact them. You will not be sorry if you decide to order a dress from them. Praise! I am thrilled!

Thumbnail of user Samuranahle
1 review
0 helpful votes
May 5th, 2024
Verified purchase

I purchased a black Diana dress for my nephew's wedding but they sent a white one, clearly, I can not wear this for a wedding!I tried to contact them multiple times no one got back to me I had no answer! Still waiting! I will never shop from this store again.

Tip for consumers:
Let people know about my experience with the store

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user rachaelh23
1 review
0 helpful votes
July 10th, 2017

I recommend everyone buy an outfit (or more) from this company. The clothing is beautiful and well made. I hardly ever order clothes online, but I decided to take a chance on this clothing line. It was more than worth it. I bought a skirt/top set and it is hands down one of my favorite dresses I own. It fits perfectly and it is comfortable. If you are looking for a truly exquisite outfit this is the company to buy from!

Thumbnail of user kristao2
1 review
0 helpful votes
July 23rd, 2017

I recently purchased the Kym Set from MissHolly and am in love. It looks exactly like the photos and fits flawlessly. It's my second time ordering here and all three items I've purchased have been absolutely stunning! I've received a ton of compliments and will most definitely be referring friends and doing more shopping with MissHolly.

Thumbnail of user cassandrav2
1 review
0 helpful votes
July 24th, 2017

I absolutely LOVE this store to bits. The staff are so so friendly, helpful and efficient. I have purchased 2 dresses from this store and both are so beautiful. The material used is of such high quality and is super comfortable. The dresses are both true to size and fit beautifully. I wore the Diana dress to a wedding and I received so many compliments. Miss Holly never disappoints! I highly recommend this store!

Thumbnail of user jennyz41
1 review
1 helpful vote
May 25th, 2021

Well, let me talk about my bad bad experience with this company. I ordered a customised dress and paid in full amount 20 days ago. And I was just trying to talk to them 3 days ago as it's been almost 20 days, and I want to know how it went with the dress.
Unfortunately, there was only a few response, even though I tried my best to talk to them ( Facebook, Instagram, emails and phone calls) but nothing has been resolved. I am so mad that I don't think I can get my money back or get my dress by my wedding day.
I ordered it on 05/05/2021 expecting it would be arrived before 12/06/2021. At first, the customer service was so keen to respond before I paid. However, They stopped responding right after I paid. They are such scammers and rippers! I saw another review saying that he/she already filed a complaint against them. I don't know what to do … and who can shut them down…
All the positive reviews were in 2017-2018, so I highly doubt whether they are authentic or not. They didn't receive any positive reviews from last year, geese, I never encountered such a problem at all in AU!

Tip for consumers:
Do not buy anything from them

Products used:
Gemma dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user neavew
1 review
0 helpful votes
July 10th, 2017

Perfect service, replied to every email I sent them with great customer service and fast replies! Shipping to rural nz from Australia only took a week which really impressed me! Overall 10/10! More than happy with my experience from missholly and I will definitely be shopping there again!

Thumbnail of user laurae52
1 review
0 helpful votes
August 3rd, 2017

Ordered the Aurora set from miss holly and honestly couldn't have been happier with the whole experience. I live in Ireland so was a bit wary ordering of an Australian website. However clothing is true to size and exactly as shown in pictures. I needed the dress for a formal so selected the express shipping and it arrived within days, very impressed. The dress was well made and the fabric was perfect quality. Received multiple compliments on it. Aftercare is excellent, the ladies take the time to look at customer photos on social media and comment which is a lovely touch. Would 100% recommend this website and will definitely be purchasing from MissHolly again.

Thumbnail of user almaa9
1 review
0 helpful votes
July 13th, 2017

Amazing dresses! Actual size and it's even better in person! Loved it so much to bad the dress I ordered didn't come with a little shirt or bralet but besides that it's worth buying!

Thumbnail of user jacquiek2
1 review
0 helpful votes
July 11th, 2017

Absolutely IN LOVE with this outfit, it fits perfect and the material is so soft. I am very happy with my experience with MissHolly which has made me a loyal customer and will definitely be referring friends to them.

Thumbnail of user chelseak21
1 review
1 helpful vote
July 8th, 2018

I ordered the while jumpsuit for an event and I love the garment! The outfit fits me so well and the quality is amazing. I will definitely be ordering from them again!

Thumbnail of user joyeel2
1 review
0 helpful votes
July 17th, 2017

I had my reservations on the fitting of the dresses as I have an athletic type of body, but when it came to my doorstep and I tried it on, I was more than happy to find out that I looked like a damn princess in it! I'm planning on getting more dresses and getting my friends to try them! Since I am a photographer, these dresses definitely more than set the mood for a romantic shoot or anything you'd like to style these with!

Service
Value
Shipping
Quality
Thumbnail of user julianaw2
1 review
1 helpful vote
March 26th, 2017

Love this boutique. They ship quickly and I am always impressed with their quality and customer service.

Thumbnail of user lauram279
1 review
0 helpful votes
July 10th, 2017

I purchased the Gypsy set to wear for my bridal shower and am obsessed! Not only did I feel so much prettier wearing it, but the quality of the material was amazing. I love that it's a set so I can wear the top with jeans. I received so many compliments on this outfit. Best choice ever!

Thumbnail of user kellib16
1 review
0 helpful votes
August 1st, 2017

I ordered the 'Diana Dress White' for a Gala Auction and WOW was it impressive! It fit perfectly to size, the quality was amazing & the shipping was super fast! I highly recommend 'Miss Holly', I had so many beautiful comments on the night because of my dress and I felt a million dollars.

Thumbnail of user melissad92
1 review
0 helpful votes
September 1st, 2017

I got a dress from miss holly and I couldn't fault it! It's one of my favourites as it fits perfectly showing off my figure and the white shows off my tan great aswell! I can't wait to try more of their gorgeous outfits! So elegant and beautiful! Definitely recommend!

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Holly S.
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