• MMSavings

Overview

MMSavings has a rating of 1.4 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MMSavings most frequently mention black mask, and customer service problems. MMSavings ranks 771st among Discount Shopping sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I've tried to contact customer service for the past two months but seems like they don't care to address the issue.
How would you rate MMSavings?
Top Positive Review

“Wow”

Waylon A.
4/9/17

"We ordered 6 of the Deep Cleansing Mask and could not be happier with the purchase. We were hesitant to buy without being able to try. But, the large thread on this site made me feel comfortable enough to order. We are very glad that we did! The items are excellent quality and materials. They are very comfortable, but still have great support. Customer service was great to deal with and very responsive! I would not hesitate to buy again. "

Top Critical Review

“Scam! I will report this company to BBB!”

Joan C.
3/23/17

Do not order from this company! I ordered mine February 24 and until now I have not receive my order yet. I contacted them through email but no result! The same guy name Glenn P. Answering my emails and all he can say we will coordinate with our team processing with this matter. Then gave me the same tracking number which it is not traceable. After I told them that the tracking number is not traceable, he didn't response anymore! Read there reviews online, it's very poor! I should have done it before ordering. It's my mistake.

Reviews (48)

Rating

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Reviews that mention popular keywords

customer service (6)
Thumbnail of user joanc68
1 review
1 helpful vote
March 23rd, 2017

Do not order from this company! I ordered mine February 24 and until now I have not receive my order yet. I contacted them through email but no result! The same guy name Glenn P. Answering my emails and all he can say we will coordinate with our team processing with this matter. Then gave me the same tracking number which it is not traceable. After I told them that the tracking number is not traceable, he didn't response anymore!
Read there reviews online, it's very poor! I should have done it before ordering. It's my mistake.

Thumbnail of user eyre2
2 reviews
4 helpful votes
January 21st, 2017

I orders 2 items from them, facial mask and a shirt. I was charged for both, got confirmation that the item was delivered. Only the mask arrived. I contacted them via email and they said they are going to check it. It's been a week now, I have already sent them 3 messages and no response. And guess what? The shirt that I ordered is no longer on their website. I loved the face mask but I do not recommend buying from this website.

Thumbnail of user evat45
1 review
0 helpful votes
September 19th, 2018

Bought from them Feb 2018 never received the product, sent countless emails, told me item was out of stock, July received email saying it was shipped, it's September and I've received nothing. Going to contact my bank and hope months later they can do something about it

Thumbnail of user sarahl192
1 review
2 helpful votes
January 20th, 2017

I ordered a face mask from here two months ago. They took my money yet can't seem to send me, my order. I've tried to contact customer service for the past two months but seems like they don't care to address the issue. This company is a joke. What kind of company runs a business like this, it's absolutely crap. I've let friends and family know not to shopping here. They have told their friends. I've asked for a full refund yet now Response. This company is fraud.

Thumbnail of user adelel6
1 review
1 helpful vote
May 28th, 2017

I ordered one of the silicone make up sponges that I paid for and have never received. Sent various emails and had replies that just seemed completely bogus. Now not even getting any replies to my latest requests for a refund. Customer service is awful! Don't bother taking a chance with this company, not worth it!

Thumbnail of user waylona1
1 review
1 helpful vote
April 9th, 2017

"We ordered 6 of the Deep Cleansing Mask and could not be happier with the purchase. We were hesitant to buy without being able to try. But, the large thread on this site made me feel comfortable enough to order. We are very glad that we did!

The items are excellent quality and materials. They are very comfortable, but still have great support.

Customer service was great to deal with and very responsive!

I would not hesitate to buy again. "

Thumbnail of user laurena44
1 review
0 helpful votes
February 7th, 2017

I ordered something over 3 weeks ago and after a week of not receiving a shipped confirmation I emailed them. They answered after 3 days and simply said "we'll get back to you." It's now two weeks later and they are not replying to any of my emails and have basically stolen money from me because I never received my product but they took the money from my account. This website is a joke, do NOT order from it.

Thumbnail of user debran18
1 review
2 helpful votes
February 20th, 2017

I had ordered their makeup applicator almost a month ago and haven't heard from them. I've emailed at least 5 times but no word back from them. I don't know how they are getting away with this but they are a scam. They take everyone's money and don't provide the product. You can bring in lots of money one order at a time...
I'm pissed!

Thumbnail of user kellym274
1 review
0 helpful votes
February 13th, 2018

My husband ordered me the steam flat iron on December 16th paid 9.95 extra for expedited shipping they assured 4 to 6 days it would ship it's still processing on Feb 13th but they darn sure got their money in less than 2 hours I hope the owner of this company ends up in prison with a flat iron up his wazoo

Thumbnail of user caitlyns4
1 review
0 helpful votes
February 7th, 2017

Ordered over a month ago an only received the email stating account charged. I've tried contacting through Facebook and site. Pretty sure they blocked from fb after I said I was going to report to better business. DO NOT BUY FROM M&M SAVINGS!
For those that say you got your great, yes I checked my address, it was correct to a T!

Thumbnail of user marys445
1 review
0 helpful votes
February 1st, 2017

I have tried contacting this company many times- through facebook and their online email contact. The only response I have received is an auto message from facebook. They charged my account 4 weeks ago and I have not received the product. I will be contacting my bank and filing a complaint. I recommend that you stay away from M&M Savings- complete frauds!

Thumbnail of user chrismah
1 review
1 helpful vote
August 2nd, 2017

Looks like I've become part of the huge group of people who have been scammed by this company. Ordered my product over a month ago. They took my payment the following day from my bank account. After several email and Facebook attempts, I haven't gotten anywhere. The one time I was replied too, I was told my shipment was lost at customs, and would be shipped to me again. Still nothing. I suppose my only option now is to contact my bank, and file a dispute. What a pain in the $#*!. Beware of ordering with this company. Its nothing but a scam.

Thumbnail of user rebeccaf49
1 review
0 helpful votes
October 8th, 2017

They have stolen $93.00 from me. They made it to where I could not get one of my twins a 40th birthday present. Their other reviews are horrible and I was dumb enough to not check their rating with the BBB. Tomorrow, when I get to work, I am reporting M&M Savings to the United States Attorney General and all the other agencies they told me to contact. They might think they have my money but, it will cost them much more than that. Everyone please, if you have had them steal from you, write a review and report them to authorities of interest.

Thumbnail of user emilyb123
1 review
0 helpful votes
March 17th, 2017

Ordered a silicon makeup sponge beginning of February with fast shipping selected, still have yet to get it. Never even got an email saying that the product was shipped. They aren't responding to emails either. Don't trust them.

Thumbnail of user haileyd5
1 review
3 helpful votes
December 14th, 2016

M&M Savings is a scam. I ordered from the site, received a confirmation number of my order via email, and never got any updates as to whether my order was processed, shipped, on its way, etc. My card was charged and the only "customer service" information they have is an email (which I have sent 4 emails to now and have gotten no reply). I placed my order three weeks ago on Tuesday. Don't order from this site.

Thumbnail of user dawnf39
1 review
2 helpful votes
February 20th, 2017

I ordered the black mask 4 weeks ago, never heard anything back, HAVE NOT BEEN refunded, I have sent 5 emails, looked everywhere for their number. They ARE a scam. Anyone who says otherwise works for the company.

Thumbnail of user joyd51
1 review
1 helpful vote
August 3rd, 2017

On June 16th I placed an order for the high pressure power washer. The ad states the orders are shipped within 2 days. All BS. You provide to them all your personal information and receive a confirmation that they are currently processing for shipment. Again all BS. They eagerly withdraw your funds from your account and leave you hanging. There is no way to contact them but through email and they don't respond. Also, according to their site you cannot return the product once opened if you ever receive the product. I've filed a complaint with FB and the BBB. This company needs to be shut down!

Thumbnail of user paigeb18
1 review
3 helpful votes
January 12th, 2017

I also have tried to contact them multiple times and have NOTHING back. Received product but it didn't work. Tgis is rediculious. Waste of money.

Thumbnail of user tinab142
1 review
0 helpful votes
October 20th, 2017

All they do is take your money. Ordered ceramic. Steam flat irons online from fb on Sept 25th. They assured me they are on their way. Its a month later and still not here and still in China per the tracking number. Filling a dispute right now. Can't even find them on FB anymore. Super Angry!

Thumbnail of user ambieh
1 review
0 helpful votes
March 19th, 2017

I ordered a silicon makeup brush from these scammers 2 months ago. After 2 weeks went by and no product in the mail, I got suspicious and wrote them on facebook. They never replied to the message. I sent an email & had dialogue back and forth with a representative who first told me that my item had gotten sent back to them & assured me I would receive it within a week. I NEVER RECEIVED my item, so I asked for a refund & threatened to report them. They assured me I would get a refund about a week ago. My money has still not been credited back to my account. Don't trust these scam artists, they're advertising and selling products that they are not providing to customers. Worst experience ever!

Thumbnail of user myrnaw5
1 review
1 helpful vote
June 28th, 2017

All bad reviews on here. People not getting the product and being scammed out of the money. If you final do get a product it has been opened or crushed.

Thumbnail of user clarel15
1 review
0 helpful votes
January 8th, 2018

How do I get hold of my product that has been paid for? No-one seems to be returning my messages?

Thumbnail of user lourdesr10
3 reviews
1 helpful vote
July 13th, 2017

I ordered some some pretty blue rocks that are supposed to glow in the dark. After I tried I realized this was a SCAM I tried nicely to request my money back and Mr. Reinz responded that I needed to return the product unused and unopened.
How can you know if a product is legitimate if you dont try it.
After reading all the reviews from this company I think it is time some report this company to the Better Business Bureau.
Good luck with the $16.00 you STOLE from me,. THIFT!

Thumbnail of user deanad4
1 review
0 helpful votes
February 10th, 2017

I ordered a sili-sponge. I've only received a confirmation email. I've emailed them about 4-5 times asking about shipping info or my order status. NO REPLIES! I can't find any phone numbers for this "company"! Utter bull$#*!!

Thumbnail of user kristenh31
1 review
2 helpful votes
February 20th, 2017

So i got the product, but the box was damaged and the product was not sealed. The offered to send a new one, i said i wanted a refund because the product would not come with a seal. They told me i had to pay for shipping and handling to get a refund. I have been emailing every 3 days or so and for 3 weeks they have not replied at all. Don't waste your time or money.

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