MobileInCanada has a rating of 1.9 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MobileInCanada most frequently mention unlock code, and customer service problems. MobileInCanada ranks 64th among Unlocked Phones sites.
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I can't speak for others, maybe some had issues with them. In my case it worked as advertised. I never had to unlock a phone before, and this experience thought me a couple of things: - eBay code sellers advertise "Most phones unlocked in 24 hours" - MobileInCanada didn't advertised any time estimate, but my code was delivered in 24 hours. - From what I read, most if not all unlock services use the same database+algorithm and takes about 24 hours to proceed, even those who advertise "in under 1 hour". - Have I found about eBay sellers and their lower prices afterwards. Maybe MobileInCanada is pricier than some eBay sellers, but at least for me, it worked just fine.
Will I ever get it or should I count my loses! That is where I am at now. This place is the worst no customer service, no answer back from the CONTACT US! Something was telling me DON'T... but instead I DID... Don't go with this company if I could rate it 00000000 I would have, if I would have cheacked the reviews first I would have had my phone unlocked with another company! I'm so pissed at myself!
Will I ever get it or should I count my loses!
That is where I am at now. This place is the worst no customer service, no answer back from the CONTACT US!
Something was telling me DON'T... but instead I DID...
Don't go with this company if I could rate it ******* I would have, if I would have cheacked the reviews first I would have had my phone unlocked with another company!
I'm so pissed at myself!
Unfortunately I did not check here first. Went on the website paid my $10.00 and then it indicated it had sent my request to the unlocking server. That was 2 days ago, I have sent messages from the website to their support and zero response. I missed it on the website originally but they say there is no time line as to how long it will take to get the unlock code, which basically means if you don't have it in 24 hrs, chances are you will never get it. DO NOT USE THIS WEBSITE
I can't speak for others, maybe some had issues with them. In my case it worked as advertised. I never had to unlock a phone before, and this experience thought me a couple of things:
- eBay code sellers advertise "Most phones unlocked in 24 hours"
- MobileInCanada didn't advertised any time estimate, but my code was delivered in 24 hours.
- From what I read, most if not all unlock services use the same database+algorithm and takes about 24 hours to proceed, even those who advertise "in under 1 hour".
- Have I found about eBay sellers and their lower prices afterwards. Maybe MobileInCanada is pricier than some eBay sellers, but at least for me, it worked just fine.
I'm not familiar with this world of unlocking but a friend talk about mobileincanada.com. Iwanted to change from Telus to Virgin because they are cheapoer and the men at the virgin store tell me that I need to unlock my phone before change compagny. Telus never want to unlock my phone so I choose Mobileincanada. The code came in a few hours and the instruction was easy. I unlock my phone in 5 minutes and now i'm with virgin Mobile. They gave me cheaper price than all other compagny. Thanks again!
I had the same experience as others. They take your money and do not respond. They are charging for unlock codes that do not exist. That to me is a scam. I hope they go under soon so others don't give them money for nothing. The government should wake up and find out who is charging for these non existent services and fine them. In canada, most new phones don't have an unlock code.
No communication and no code given but they took my money. It's been 8 days. Asked for a refund but was ignored.
They are very bad in service, never responds to any queries and if we have issue with any unlock code they never get back to us.
Emailed them like 10 times and posted on their support page to get a solution, never replied and eventually gt blocked when i asked for my refund.
Total scam company.
Dont loose your money here and go with companies who have better customer service
I dont know if they were once good, but they took my money on a Friday, still nothing by Monday evening,,, not even a response to repeated inquiries for support. Do not use this site.
This company is a total scam. They take your money immediately, provide zero feed back about when you might get your code, when they do reply it is to delay as much as possible. Saying they will not provide estimated delivery times for your codes. In the end they do not provide any codes and I am still trying to get my money back from them. Even though they take your money withing seconds it take "a few days" to return it. DO NOT use this company.
They are a scam company now! They used to be ok with the older phones years ago but are just scamming now and will just tell you that there unlock server is slow and make you wait and wait. Then when you ask for refund they do not reply so off to pay pal for a claim to see how that goes
Ordered unlocking took money but didnt get the code after 5 days also. Dont waste your money. Not legit. No customer service. Thief
7 days, no code, no communication, no money... Boiler room operation... Be aware! Almost 40 american dollars for endless try to got anybody to tell me what is going on... Noting. Is there any law against people like this one?
Paid $30 for an unlock code, but the code did not work. Instead of offering good customer service, they want me to find/borrow another phone to take a video of me getting the IMEI from the phone, then entering the faulty unlock code into the phone again, reducing my allowable number of incorrect attempts. They couldn't have been more disrespectful.
Tip for consumers:
Don't use the site. It doesn't work at all.
Make a few order on mobile in canada and always receive my order in a few minutes or hor. Every time it work first try. Thanks! Highly recommend!
They sent me a the wrong code didnt work try to contact them they wont get back to me no money back so better not buy from this company bad company
Order on saterday and get my code in 2 hours. I have ask for support and thwy answer me in 15 minute with all instruction.
These people first claim my phone isn't lock for TELUS and after i show the the proof it is and asking for refund after over a week of waiting for a unlock code, instead of provding support they just went ahead and blocked me from accessing the support page entirely. These guys claim can unlock phone less than 15mins please don't trust it. Not even close to anything and they are very close to scam since u don't get to really get any support at all. No live chat like other sites do.
I requested an unlock code for a Samsung S4 - FIVE days ago. Still haven't receive it, and they're telling me they will not issue a refund. Given they haven't provided the service, I've put in a claim with PayPal to get my money back.
So much for the 100% Satisfaction Guaranteed they quote on their website.
Do not deal with this company - there's plenty of other reputable providers with actual customer service available.
About 50% more expensive than others for unlocking a Samsung G3 on Bell (Canada). After 4 days working with their support, they where unable to produce a working unlock code.
When asked politely for a refund, they deleted support thread with evidence of the problems and ignored communications.
I was able to unlock within 3 hrs for 50% of price at another provider.
2 weeks NO code and NO $ back! SCUM SCAM! DO NOT WASTE YOUR $- NO RESPONSE SINCE DAY 2. AGAIN SCAM FOR SURE CONFIRMED
3 days and no unlock code, will dispute my credit card charge to get a refund. Did get through to customer support but all they told me was that the server was slow. After that i got no help from them
I have ordered many unlock code from this website and I always receive the code on delay. Support team are helpfull and quick to solve problem. Thanks to this business
Unlock your cellphone with MobileInCanada. We provide service to unlock Rogers Samsung Galaxy device, unlock Telus device or unlock any Blackberry, HTC and LG
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