• Modetalente

Modetalente

Overview

Modetalente has a rating of 4.1 stars from 2,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modetalente most frequently mention online boutique, customer service, and good quality. Modetalente ranks 22nd among Women's Clothing sites.

  • Value
    40
  • Quality
    163

Proactively asks for customer feedback

This company responds to reviews on average within 16 hours

Positive reviews (last 12 months): 71.4%
Positive
5
Neutral
1
Negative
1

Instant Feedback

11,124 reviews

24
See all photos

What reviewers want you to know

Positive highlights

  • The sweaters offered on this website for quality and customer service are readily available, efficient.
  • Excellent and efficient service: I will 100% order again at my new favorite online clothing store :)

Critical highlights

No critical highlights yet

How would you rate Modetalente?
Top Positive Review

“I surely recommend it!”

Layla M.
11/3/20

I ordered a sweater from this online boutique. It was very nice, true to size and of good quality. The description was true to the product. Shipping was pretty fast. I surely recommend it!

Top Critical Review

“You should reconsider your rebate coupons, it becomes...”

Abigail L.
3/14/23

You should reconsider your rebate coupons, it becomes more expensive when I enter one of the codes you provided

Reviews (2,567)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (253) clothing store (69) shopping experience (64) clothing designs (40)
Thumbnail of user geraldinea30
1 review
0 helpful votes
December 28th, 2020

This online boutique has helped me to choose very cute outfits easily, it seems that they run out of the smallest sizes of the dresses quite quickly, with all reason, they are very cute designs!

Thumbnail of user hilaryv10
1 review
0 helpful votes
February 8th, 2021

I bought a dress and a blouse for myself. My daughters said I should have checked the reviews before ordering. I was worried after that and checked the reviews... some good and some bad. Anyway, the clothes arrived as scheduled and as advertised much to my relief

* Modetalente attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Modetalente Rep

Es tut uns leid, dass Sie mit unseren Produkten nicht zufrieden sind. Wir haben hart daran gearbeitet, unsere Produkte und Dienstleistungen zu verbessern. Ihr Feedback ist uns sehr wichtig.

Was wäre Ihrer Meinung nach der bestem Weg, um dieses Problem zu lösen? Wir haben Ihnen eine E-Mail gesendet. Wir schätzen Ihr Geschäft und versprechen Ihnen, dass wir diese Angelegenheit so gut wie möglich regeln werden. Wir freuen uns, bald von Ihnen zu hören.

Wir werden uns stets bemühen, die Qualität und den Service unserer Produkte zu verbessern und eine bessere Einkaufsplattform zu schaffen.

Schönen Tag!

Thumbnail of user divinaw1
1 review
0 helpful votes
June 24th, 2020

I ordered a dress for this weekend and it is absolutely perfect and it came very fast. Great fit, excellent material and it was exactly as shown in the picture. I love this boutique!

Thumbnail of user dakotac36
1 review
0 helpful votes
February 24th, 2021

Several times I have bought shoes in this online boutique. Everything looks good on me. Shoes delivered in a few days. I bought very cheap and of good quality.

Thumbnail of user bibianaa2
1 review
0 helpful votes
June 21st, 2020

Perfect settings, for always high quality material, only the best for the best.
I recommend buying here because it is such a fabulous clothing brand store where I buy my clothes.

Thumbnail of user aikod
1 review
0 helpful votes
March 5th, 2021

I never had a bad experience with this website! I love their clothes, there are never problems and I would not hesitate to buy their products.

Thumbnail of user ambero69
1 review
0 helpful votes
February 13th, 2021

I am really satisfied with the blouse that I bought. It is well done and its preparation feels good quality, I finally found an online store with clothes at a good price and of excellent quality.

* Modetalente attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Modetalente Rep

Thank you for your feedback.

We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

When you encounter problems, please feel free to contact us. Any problems, you can email service@modetalente.com for further help.

Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user donnaw1346
1 review
0 helpful votes
August 26th, 2021
Verified purchase
• Updated review

It took a long time to receive the articles and I was quite disappointing by the quality of the fabric. Also all the communications were in German - that I do not speak.

Reason I chose this business:

Ads in my web browser

Reason I chose this product:

They looked great on the screen.

Quality
Thumbnail of user rens10
Jules R. – Modetalente Rep

Thank you for your feedback and sorry for any inconvenience caused.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

Our website has a language conversion function, you can click on the upper right corner of the page to select your language.

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@Modetalente.com or by chat online.

Modetalente is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Je ne parlepas allemand:-(
July 26th, 2021
Verified site experience
• Previous review

* Modetalente attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ermaj56
1 review
0 helpful votes
February 18th, 2021

Order in 14 days and delivered on time, so delivery is fast! The dresses I bought are of excellent quality and very supportive and the website was very easy to navigate. I will definitely buy from this company again!

Thumbnail of user mirellag4
1 review
0 helpful votes
April 2nd, 2021

This online boutique is amazing! Not many online stores offer as good a service as this site and the workers really care about their online experience.

Thumbnail of user wendyh451
1 review
0 helpful votes
January 2nd, 2021

If you are considering ordering from this company, don't. Yes the pictures look lovely, you think you are buying quality products. But it is garbage. So if I can stop one person from buying from this company it is worth the 109 euro I wasted. Please believe me I have nothing to gain telling you, it is the cheapest stuff ( would use other words)
I can't even describe what the material is

Thumbnail of user rens10
Jules R. – Modetalente Rep

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.

Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user nellyf2
1 review
0 helpful votes
May 7th, 2020

I loved this dress, it fit perfectly and the customer service was excellent. I took the dress to a party as seen in my profile picture. I received many compliments about it. It really is a beautiful dress!

Thumbnail of user samantham646
1 review
0 helpful votes
May 9th, 2020

Really nice fit, I will definitely buy from you again! I have ordered them several times and I am more and more impressed with the quality of the products.

Thumbnail of user mb469
1 review
3 helpful votes
March 31st, 2020

Terrible. This is a scam. The positive reviews are false. Don't trust this website. The clothing smells and feels horrible.

Thumbnail of user rens10
Jules R. – Modetalente Rep

Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you don’t like the smell of clothes, you can place them in a ventilated place or wash them.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.

Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user rainyr2
1 review
0 helpful votes
May 21st, 2020

Everything I bought here was good! Thanks to this boutique, I love everything :) Thank you very much for your service, I will order more next time

Thumbnail of user mathiasp14
2 reviews
1 helpful vote
June 12th, 2020

WARNING! AVOID! Bad products in wrong colours, sizes and material sent from china. Getting a refund is almost impossible.

Thumbnail of user rens10
Jules R. – Modetalente Rep

Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.

Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user ingad8
1 review
0 helpful votes
February 18th, 2021

Well, I think this is the best online purchase I have made for a dress in an online store. It's not that expensive, but it looks flattering when I wear it!

Thumbnail of user sarahb1371
1 review
0 helpful votes
December 2nd, 2020
Verified purchase
• Updated review

Shipping time way too long. Don't like material of dress.

Reason I chose this business:

I like the product I bought.

Reason I chose this product:

I liked the colour.

* Modetalente attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Value
Shipping
Quality
Thumbnail of user rens10
Jules R. – Modetalente Rep

Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

You can learn more about our delivery policy here https://modetalente.com/information/Lieferung

What do you think would be the best way to solve this problem? We have sent you an email. We value your business and promise that we will handle this matter as best we can. Looking forward to hearing from you soon.

We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.

Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Fine
September 28th, 2020
Verified site experience
• Previous review

Fine. Shipping price to high.

Reason I chose this business:

I like the product I bought.

Thumbnail of user jennifere763
1 review
0 helpful votes
March 29th, 2021
Verified purchase
• Updated review

I unfortunately was faces with the fact that this german looking website is not German. It is not even European. The goods they have sent to me do not look at all to the goods they offered at the website so i wanted to return it all back. This seems to be almost impossible because the return address is somewhere in Hong Kong. And... I, as a customer have to pay shipping costs as well as import costs. So, this will cost me almost as much as the articles themselves costed me. So I feel trapped and tricked. The company payed me a refund of maximum 40%. So they stole 60% of me by sending me complete rabish. Quality is not as promised, sizes are not correct (the cloths do not even fit me) and what you get is a false and very poor imitation of what is offered. In the mean time, the website changed by name - again. It now makes you believe they are English.

i first was offered a refund of 15%, then 25%, then 35%. I asked for 100%. They could not doany better than 40%. As I cannot return the rabish dresses, i feel cheeted and they have stolen fromme 60%.

Reason I chose this business:

I accidentaly got on the page via website second hand stuff.

Reason I chose this product:

Because they looked so nice, and were anounced to be in cotton. What a disappointment when the goods finally arrived. They were all synthetic and did not at all resemble the pictures of the website. Poor ugly synthetic copies of the pictures on the website with incorrect size-tables. I ordered a t'shirt size small, a t'shirt size medium. The small is a lot bigger than the medium...

* Modetalente attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
Thumbnail of user rens10
Jules R. – Modetalente Rep

We are sorry that you are not satisfied with our products. We have worked hard to improve our products and services. Your feedback is very important to us.

What do you think would be the best way to solve this problem? We have sent you an email. We value your business and promise that we will handle this matter as best we can. Looking forward to hearing from you soon.

We will always strive to improve the quality and service of our products and create a better shopping platform.

Have a nice day!

Website is rather confusing when i cklick on a dress,...
February 20th, 2021
Verified site experience
• Previous review

Website is rather confusing when i cklick on a dress, i get details. Tha is nice. But, when i click on the arrow to return to the page the website returns to the top of the page. It should be much nicer if it would return to the spot i clicked on. £Also i do not wear synthetic things. So it would be very nice if there was a possibility to choose the material. To me it is much more important than choosing on color because each clothing shows in which colors it is available.

Reason I chose this business:

I accidentaly got on the page. Don't remember via which website it was.

Thumbnail of user mariat700
1 review
0 helpful votes
March 30th, 2021
Verified purchase
• Updated review

Sometimes the pictures seam not to show the real product. You have to look very carefully. Sometimes there is no review, so you can only guess how good the quality is.

Reason I chose this business:

I saw some nice clothes. I ordered before, and was disappointed about some pieces, I hope this time it will be better. The retour of the parts is difficult and expensive. If it don´t works this time I will never order again.

Reason I chose this product:

I thought I would like the products, the looked good at the Internet. But t the Shirts have only very little Cotton and two of them are totally Oberried. I will send them back in its possible.

* Modetalente attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
Thumbnail of user rens10
Jules R. – Modetalente Rep

We are sorry that you are not satisfied with our products. We have worked hard to improve our products and services. Your feedback is very important to us.

What do you think would be the best way to solve this problem? We have sent you an email. We value your business and promise that we will handle this matter as best we can. Looking forward to hearing from you soon.

We will always strive to improve the quality and service of our products and create a better shopping platform.

Have a nice day!

Sometimes the pictures seam not to show the real product
February 10th, 2021
Verified site experience
• Previous review

Sometimes the pictures seam not to show the real product. You have to look very carefully. Sometimes there is no review, so you can only guess how good the quality is.

Reason I chose this business:

I saw some nice clothes. I ordered before, and was disappointed about some pieces, I hope this time it will be better. The retour of the parts is difficult and expensive. If it don´t works this time I will never order again.

Thumbnail of user sharonz183
1 review
1 helpful vote
December 31st, 2020
Verified purchase

Die erhaltenen Artikel entsprechen in keinster Weise der Beschreibung und Abbildung!
Ich hatte mehrere Teile aus Baumwolle bestellt: 100% Polyester, billigste Qualität ever! Ausgezeichnet mit Baumwolle!

Rücksendung teurer als die Ware!

Lasst bloss die Finger weg!

Tip for consumers:
Finger weg!

Service
Value
Shipping
Quality
Thumbnail of user rens10
Jules R. – Modetalente Rep

Sorry to know that you haven`t received your merchandise.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order is still on its way, we`ve sent you order tracking information by email. Please check.

We`ll keep improving our products, delivery and service. Any problems, you can email service@modetalente.com for further help.

Modetalente is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user amandah1240
1 review
0 helpful votes
August 2nd, 2021
Verified purchase
• Updated review

Takes long to deliver, and th sweater was really much too big…

Reason I chose this business:

The text on the sweater

Reason I chose this product:

Thought it was nice

* Modetalente attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Jammer dat veel in het Duits is!
June 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

De tekst op de trui

Thumbnail of user erikam151
1 review
0 helpful votes
July 3rd, 2020

Firstly, I was very pleased with how quickly my order was delivered. Second, I love my shirts. Now I have them in black and gray. This is my store for beautiful and fashionable clothes.

Thumbnail of user melissal711
3 reviews
0 helpful votes
January 29th, 2022
Verified purchase
• Updated review

I will no longer order from Modetalente - the quality of the material is not good and the sizing is a catastrophe.

Reason I chose this business:

Because I was hoping the sizes would be correct!

Reason I chose this product:

The appeared good quality in the photos

* Modetalente attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user missw50
Miss W. – Modetalente Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have any questions about your order, please contact us by email at service@modetalente.com.

Modetalente is a trustworthy online shopping store. We are committed to delivering a better shopping experience for consumers.

Stay safe and have a great day!

Hopefully the sizes will be correct
November 30th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Because I am hoping the sizes are correct!

Simple, good
November 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Sizes/measurements are correct

Poor quality material
October 1st, 2021
Verified purchase
• Previous review

The actual material used to make the dresses is very thin and full of static when put on.

Reason I chose this business:

Attractive dresses

Quality
I think it is unfair to lure buyers with Rabatt that...
May 15th, 2021
Verified site experience
• Previous review

I think it is unfair to lure buyers with Rabatt that do not work!

Reason I chose this business:

Quality products

Thumbnail of user leilam35
1 review
0 helpful votes
July 4th, 2020

I ordered a top here online a couple of weeks ago. Looks great. I had the opportunity to wear this top in an online class. Fortunately, the size was correct and fit me well. The tops here are really nice.

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From the business

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 16 hours

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