MyBeautyAndTruth

Can I return the items you sent as I never asked for them just the samples,? I am in my 80, s and cannot afford these products, after reading the reviews to-day, it looks very much like a scam, please prove them wrong and send me a return label, and promise not to take money out of my account P LEVER

I fell for this scam and wound up wasting 20 minutes trying to persuade a well-schooled telephone expert with an Asian accent to cancel a charge of 38 dollars for what was advertised as a free trial. The 2 "free trials" we're about the size of sugar packets. They arrived in a fancy package, along with 2 regular- sized products which I now have to repackage and return. I am so afraid of this company, I cancelled the credit card I used. This is too much hassle for an 89- year- old bedridden lady!

I ordered on line the product, requiring to pay for shipping only. They charged me $182.48 immediately upon 2 weeks after the trial time. I did not even had a chance to try it. I don't even want to try it now, believing that they want your money WAY TOO FAST. I called and cancelled immediately the same day they charged me. Look up the webside YOURSKINSUPPORT.COM... SCAM... do details on product, NOTHING!

Do not use this website! Like others I also ordered the samples for £4.95 and they automatically took another £3.95 for another sample which I did not ask for.
The package arrived which I opened as I thought these were the samples - No the samples were two tiny sachets which I nearly threw away with the packaging.
I have now had in total £69 & &59 deducted from my bank for 2 items I thought I had payed for. This is outrageous and should not be allowed, I plan to take this matter further and strongly recommend nobody deals with this company!

Cream is not as good as the cheapest cream on the market. The information is confusing and they say they will send the address for returns but they don't and even if they say you can return it within 15 days (I wanted to return within 12 days but they then said they count the days it took for me to receive it) they still charge you for it after you tell them you don't want any more sent.

This is anything but truth! Responded to advert on Facebook for free samples only to find I had been billed £60 and "enrolling " in their scam! Trading standards definitely need to look into this.

I was charged $178.19 for product I got with my samples. I called them and told them I didn't want their product. They cancelled my account and now tell me they never charged me. I have my bank statement as proof but now I can't get to anyone to talk to about where to send it. What a rip-off this is. I am going to contact the Attorney General of my state.

I agree with everything said by the other complainers... I fell for the scam. I shall have to how it works out. Maybe I shall pay them a visit next time I am in Cyprus.

I have NEVER had so much crap thrown at me by someone trying to FORCE me to pay for their product when I clearly told them to CANCEL my membership, account or whatever they called it as I was NOT going to pay them a DIME PERIOD! This Asian girl, Kathy, tried to make me pay for the Erase Repair to the tune of $49.95 and then added the eye stuff at $99! Can you believe that! I told her she was crazy and I was not paying period... close the account... and I was quite agitated by then. So I let her know in no uncertain terms the jig was up and I wanted a confirmation number for the closed account. Then she had the nerve to ask if I had a family member who wanted the s--t for $29.95... you know I went ballistic! I highly recommend that you do not do business with this company as they are very unethical and nothing less than scammers also known as bottom feeders!

Saw this with Ellen Degeneres promoting it and it looked amazing! Just shipping, $4.95 and no problem if I don't get results, don't get more. NOT true! So excited it arrived today. Opened fancy black package, nice jar, advertising info and order form, etc. inside. Tried it instantly. Felt great! Had high hopes. Started reading the info on the How It Works part. Found out, do NOT open the jar! I was already enrolled to credit my CC I had used for the $4.95 without knowing I had "enrolled". Horrified. Even if I had not opened the jar, you have to still return the unopened jar at your own expense (which you never asked for, just a sample.) and have it insured, and get a number to put on outside or it will not be accepted. I of course had opened the jar, I thought I was to try for "30" days, starting with date of purchase. Am sitting here now afraid to even look to see how much the full price is that I will have to pay for this evil prank. Shame on Ellen! Should be illegal!

On their web site it says if order free sample they only charge $4.95 shipping fee, so I ordered the free sample. But after I receive one package they send to me I find they send me two products which I
Never ordered. They also charge me twice shipping fee, one is $4.95, another one is $6.5. I canceled my account immediately and spend $4.25 to return the two products to them.
Then I called their customer service for several times to ask them why they charge me twice. They told me they send me two products so they will charge me twice. This is ridiculous. First I never order the two products, second the two products are in one package so they only need to charge me one shipping fee.

Ordered their product last week after reading all the "glowing" testimonies. Hhhhhmmm, not to be believed. I read that they would send a sample product for "free". Not. Shipping, they say was only $4.95. Not. The biggest scam awaits you if you're not very careful. First they charged me an extra $2.95 because I did not uncheck a box relating to "a more secure delivery." The most egregious act was yet to come. I received the package, opened the jar and thought... hhhmmm... this looks good... this feels good on my face. Then upon opening and reading a folded advertisement I discover that I should not have opened the jar. Opening the jar means I have subscribed and agreed to monthly orders to be charged to my credit card on file. "Well where, pray tell, is my sample," I say to myself. Behold, it's attached to the advertisement and is about the size of 2 postage stamps. I almost threw it away. I never asked for the "real jar". Nor should be storing anyone's credit card number ever without their permission. The whole thing is a hoax. Don't do business with them my friends. Not worth the hassle. If the product is as good as they say, they don't need to use gimmicks to get you to buy."

Agree with other reviewers. I wonder if Trading Standards Agency should be made aware of this sharp practice.

Like the other reviewers I fell for this scam because the e-mail was plausible, looked like it came from Amazon, was titled Amazon Prime Survey, included a short innocuous survey, I had recently ordered from Amazon, and had products which plausibly could be offered as promotional items with vendor expectations of receiving future reorders. Nowhere on the "Claim Rewards" link was there any talk of a mandatory auto ship of the product. This was only apparent if one read to the end of the e-mailed receipt after the order was placed or read the small print on the tiny sample, which turned out to be the product, along with the unrequested and unwanted larger skin care bottle pictured in the original ad. Upon reading the information that came with the sugar packet sized "product" it became clear that this company was scuzzy to the core. I called, received an RMA after plowing through the incessant droning of the employee trying to upsell me rather than allow for a cancellation of the auto-ship. Upon hanging up on her I received an email with my RMA number. Now I just need to pay to mail back the unrequested cream to lessen the chance of this dirt bag company fraudulently charging my credit card. If someone lives in or around Saint Louis, MO and wants to see where lowlife scumbags work, the return address is "415 Bussen Underground Road, St. Louis, MO. A Google Earth search shows this as a real address. However, it shows up as an undeveloped lot with what appears to be huge air intakes, as if there is something lurking beneath the soil. It would be interesting to know what is really there.

Leave well alone.It is a rather cleverly executed scam. I wish I could do the same to those operating it.