• Neighborhood Assistance Corporation of America

Neighborhood Assistance Corporation of America

Overview

Neighborhood Assistance Corporation of America has a rating of 4.7 stars from 977 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Neighborhood Assistance Corporation of America most frequently mention home buying, great program, and interest rate. Neighborhood Assistance Corporation of America ranks 6th among Real Estate sites.

  • Service
    451
  • Value
    413
  • Quality
    418

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.9%
Positive
199
Neutral
4
Negative
9
35
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What reviewers want you to know

Positive highlights

  • NACA provides a great program for obtaining affordable home ownership.
  • It's been a long process but at the end is worth it because they offer lower interest rate with no down payment.

Critical highlights

No critical highlights yet

How would you rate Neighborhood Assistance Corporation of America?
Top Positive Review

“Best Program to Help With Housing”

April D.
1/19/24

My partner and I are going through the NACA program to help us own one of the most important things in life: our own home. So far the process of applying has been incredibly easy. Their website is set up to be very straight-forward where everything is labeled. There are sections, subsections, and my favorite part is how helpful it is for us to be able to see everything all together, such as our expenses. We are excited to share the news about this wonderful program!

Top Critical Review

“Unsatisfied customer”

Bernice W.
2/17/24

This process has been dragging almost a year. NACA appear to have more clients than staff to accommodate those applying. I've been in program since April of 2023. Now I'm told that I only qualify for $100,000 which is a piece of junk. I should have been told that my income was too low when I first signed up and gave all my personal information instead of this long drawn out process. What a let down. Your staff need to do better. How many more people will be treated like I was. All this time I could have looked elsewhere.

Reviews (977)

Rating

Timeframe

Other

Reviews that mention popular keywords

home ownership (67) interest rate (78) home owner (60) action plan (30)
Thumbnail of user aprild487
1 review
0 helpful votes
January 19th, 2024

My partner and I are going through the NACA program to help us own one of the most important things in life: our own home. So far the process of applying has been incredibly easy. Their website is set up to be very straight-forward where everything is labeled. There are sections, subsections, and my favorite part is how helpful it is for us to be able to see everything all together, such as our expenses. We are excited to share the news about this wonderful program!

Tip for consumers:
We are super confident that we will find a home that we love using this program! They also encourage you to volunteer, so not only does that feel good but it also looks great on a resume. They help you with more than just your house!

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Thumbnail of user rahiylh
1 review
0 helpful votes
January 6th, 2024

I had my first counseling session on December 22,2023 in Georgia. I must say that Kimberly Williams was pleasant, patient and very knowledgeable! She answered all of my questions and concerns. She was very professional. By the end of our session she had a to-do list for me. Every interaction over the phone was pleasant and helpful. I am looking forward to completing this process and owning my first home! I'm walking by faith!

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Thumbnail of user duran.grisel3
1 review
0 helpful votes
February 9th, 2024

I'm currently going through the NACA program. You have to be very determined and dedicated to complete this process. Though it's a lot, I know it will pay off in the end. As a first time home buyer, I am having the opportunity to learn as I go, which is absolutely important. I feel very well guided and confident with NACA. I've tried other options as a first time home buyer and each time fell short due to lack of communication and understanding. Excited for what may be next.

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Thumbnail of user franki554
1 review
0 helpful votes
February 2nd, 2024

NACA is a great program that has helped me become active in my community and take steps to purchasing my first home. NACA has great personnel with employees that have treated me like family. The program has helped educate me on the home buying process while making sure I am a responsible decision maker. I give NACA a 5-star rating and recommend to anyone seeking a first time homeowners program.

Regards,
-Frank Igah

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Thumbnail of user irissoldit
1 review
0 helpful votes
February 24th, 2024

I'm a licensed realtor going through the NACA homebuying experience, however I haven't been actively selling in the DMV area. After graduating from graduate school in 2018, I found myself attempting to navigate the job market with a humanities degree unsuccessfully and then COVID hit. In the past, I did assist clients that were interested in purchasing through NACA so I was somewhat familiar with the program. My counselor, Megan, has been very thorough and extremely helpful. I know with her assistance I will be successful.

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Thumbnail of user magar.dipu1000
1 review
1 helpful vote
March 29th, 2024

Since the first workshop it has been a great experience.I started working with my housing counselor Ellen Peterson.She's been very helpful in the process by explaining everything that I need to do and helped me to gather important information.I know with her assistance I will be successful.I am looking forward to completing the process.Thank you Ellen.

Thumbnail of user kiencamk
5 reviews
1 helpful vote
April 2nd, 2024

Their website is really user-friendly with clear labels, sections, and subsections. My favourite part is being able to see all of my expenses together in one place. I am talking about the NACA program. I hope soon I will be able to find my new home, but regardless of that, I would recommend this company for its amazing customer support.

Thumbnail of user juniousa7021
1 review
0 helpful votes
March 2nd, 2024

My experience with NACA has been excellent so far. I was apprehensive when they changed my counselor, but I'm glad it was done. Melody is extremely thorough and ensured that I submitted all of the necessary documentation. She took her time, and I'd recommend her as your representative.

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Thumbnail of user blutiful2kuwanlelenta
1 review
0 helpful votes
November 19th, 2023

I am currently here at the NACA event in Richmond, VA and Ms. Ellen Petersen has been so helpful. So far, she has gone through my files, asked clarifying questions and helped me to gather important information to clear up discrepancies on the spot. My experience has been very pleasant and not as anxiety provoking as I thought it would be. I cannot wait to get to the place where I am finally in my own space, thank you Ellen for being so kind and working with me.

Tip for consumers:
N/a

Products used:
NACA Homebuyer's Program

Thumbnail of user markr1132
2 reviews
0 helpful votes
March 13th, 2024

NACA is taking the world by storm helping everybody that is anybody to become first time home buyers. I'm in the process of becoming the first time home buyer with the help of my counselor Ellen Petersen she's been very helpful in the process by explaining everything I need to do to get through this she's very experienced and very professional. It's time for all y'all to get off the sideline and get in the game with NACA. MARK ROBINSON

Thumbnail of user mrwright4919
1 review
0 helpful votes
March 17th, 2024

If you've struggled in the past with hardship, or even your credit scores and you're looking to buy a home. There is not a better mortgage out there than NACA.

Products used:
Mortgage Assistance

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Thumbnail of user valeriehcox18045
1 review
0 helpful votes
January 19th, 2024

Starting my Naca journey to my very own home again. Going through the program with Mr. Clarke! So kind and knows what he is talking about. What a great program with no closing costs and no down payments! Super excited!

Thumbnail of user solonj3
1 review
1 helpful vote
November 12th, 2023
• Updated review

NACA stands for Neighborhood Assistance Corporation of America which is a very nice program for everyone to participate in buying a residential house. My friend purchased his first home with NACA and i'm following every step he did so i can purchase mine

NACA is the best
March 15th, 2023
• Previous review

I've been on NACA's program to buy a house, it is very good that I can recommend to anyone to try it. You can go to www.Naca.com to find out more.

Thumbnail of user ujibiok
1 review
0 helpful votes
February 8th, 2024

I heard about Naca in 2021 amid the pandemic and attended my first workshop in 2022. I knew when I was ready to buy I would chose Naca because of all the pros. Between then and now, I have made sure to complete all the requirements and I'm so excited to be able to complete this journey with Naca. The counselors I've had have been very amazing and most importantly patient along the way. If you are unsure, attend a workshop and see if this is the right program for you. It was for me.

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Thumbnail of user romerogissel45
1 review
0 helpful votes
April 29th, 2024

Naca program is a dream come true I'm on my way to finish my goal. Thank you Naca for this opportunity.
Evelin Gissel Romero Molina

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Thumbnail of user lemlemw1
1 review
0 helpful votes
March 6th, 2024

NACA'S every day GOAL measures with our success, When we get to the point we dream of, that will be real opportunity to us & a big Attraction for others in Line.

Aster Gebe

Thumbnail of user sarahkwins
1 review
0 helpful votes
February 20th, 2024

While the NACA Journey seem daunting, it is a great experience, because the counselors keeps working with you to the end. Patience is the key. Looking forward to telling my sweet success story.

Thumbnail of user joaod29
1 review
0 helpful votes
February 15th, 2024

Are you a first-time home buyer feeling overwhelmed by the complexities of the real estate market? Look no further – the NACA Home Buyers Program is here to rescue you!

As someone who recently embarked on the journey of purchasing my first home, I can't express enough gratitude for the invaluable assistance provided by this program and my counselor, Ellen. From navigating the maze of paperwork to understanding the intricacies of mortgages, this program offers comprehensive guidance every step of the way.

One of the standout features of the NACA Program is its commitment to education. Through informative workshops and one-on-one counseling sessions, I gained a deeper understanding of the home-buying process, empowering me to make informed decisions with confidence.

Moreover, the financial support offered by this program is truly a game-changer. From down payment assistance to favorable loan terms, the program ensures that owning a home remains within reach, even for those on a tight budget.

If you're a first-time home buyer ready to take the plunge into homeownership, I wholeheartedly recommend enrolling in the NACA ome Buyers Program. Trust me – you won't regret it!

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Thumbnail of user johnsettajones
1 review
0 helpful votes
February 9th, 2024

NACA has provided an opportunity for me to see how I can improve my life by saving and becoming a home owner, my experience with the counselor has been amazing. Everyone that I've encountered on this journey has been very helpful. I am looking forward to purchasing my home with their help.

Johnsetta

Thumbnail of user datrellp
1 review
0 helpful votes
January 19th, 2024

Im glad i found the NACA because it had made our goals a reality. Ellen Petersen has been very heplful and informative with us throughout this process. I would highly recommend NACA to all my friends and family

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Thumbnail of user sherryd524
1 review
0 helpful votes
February 2nd, 2024

I was fortunate enough to have worked with A. Barnett. The process before getting with A. Barnett on a telephone call was confusing and very lengthy. After an evening working with her over the telephone, I was able to submit all the outstanding documents and move forward to pre-qualify for the NACA program. I'm looking forward to purchasing a home very soon.

Thumbnail of user adanisr
1 review
0 helpful votes
May 8th, 2024
• Updated review

I am so pleased to be participating in the Naca program; it really helps you get prepared for becoming a future homeowner. The steps are very easy, and I also love the fact you have access to your counselor to ask needed questions to help you along the way. I strongly recommend the program for anyone.

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NACA experience
July 22nd, 2023
• Previous review

This is a great program for people who are patient as NACA takes care of other members of the program as well.they provide good benefits when purchasing a home such as no down payment,no closing cost,and no fees.my experience with NACA has been great with the help of NACA staff and counselors

Thumbnail of user kenyaa32
1 review
1 helpful vote
February 1st, 2024

I'm totally speechless! I started with Naca in June 2017. I started actually building in October 2017 after finding the right lot. Customizing my home was definitely exciting from the custom floor plan to the upgraded floors. Jeff Wright southeastern construction (my builder)was definitely a pleasure to work with... along with my Realtor Keith Quigley. I give honor to god... he made all of this possible. Thanks to my family and friends for your support! Yay me,,, I'm a homeowner now!🎉🎉🎉🎉🎉🎉🎉 oh yeah my interest rate is 2.375! I would definitely recommend NACA to all my friends and family! Naca has truly made my dreams of homeownership come true. Thanks to all the Raleigh office staff that helped with my journey. No downpayment... no pmi... thank you Naca!

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Thumbnail of user yaniquec2
1 review
0 helpful votes
April 14th, 2024

NACA's website is easy to navigate. You have to complete a workshop before you can start submitting documents. I like the fact that the workshop is self-paced and online. My counselor is Ellen and she was very nice to talk to. I'm excited for this process and the next steps.

Thumbnail of user stacys847
1 review
0 helpful votes
March 24th, 2024

This a good program to go through with buying a home. As a first time home buyer it's really easier than I thought.

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From the business

NACA's primary goal is to build strong, healthy neighborhoods in urban and rural areas nationwide through affordable homeownership.

Company Representative

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Bruce M.
Typically does not respond to reviews

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4.7
977 reviews
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