ooShirts has a rating of 3.5 stars from 108 reviews, indicating that most customers are generally satisfied with their purchases. ooShirts ranks 87th among T Shirts sites.
All the gift items we ordered for our son's birthday arrived in perfect condition. The packaging is also very cute. He will definitely love them. Thanks.
Unfortunately the company went down hill from couple years ago when I ordered from them. The website order was simple and they took the money right away and then the problems started. The phone number is always on out of office. No email replies, had to track them through FB messenger and even that was hit or Miss. I had to file a claim with my credit card company because ooshirts was not responding. They finally cancelled my order but never again I will order from them. Be aware and do not order from them
All the gift items we ordered for our son's birthday arrived in perfect condition. The packaging is also very cute. He will definitely love them. Thanks.
Very helpful and knowledgeable customer service. They helped me design the perfect shirts that turned out amazing and also arrived on time. Thank you.
Top-notch customer service, very responsive and knowledgeable. Excellent quality shirts, quick delivery and most competitive pricing. Thank you.
Absolutely love how they optimized my low quality art for screenprint. All my shirts came out fantastic. Thank you OO!
My son's ice hockey tees came out excellent. Delivery was on time and the price was more than affordable. Very pleased with my overall experience.
Excellent customer service. They literally resolved the issue with my order within minutes and made sure I was totally satisfied with the outcome. Thank you.
I ordered shirts for my son's baseball team and they were perfect. Very nice product indeed, and delivered on time. Fairly priced too.
Great website for custom tees and hoodies. Impressive clipart and fonts collection to create amazing designs. Highly recommend OOshirts.
Very helpful customer service. They went above and beyond to help me with my specific requirements. Pleased with my purchase. Thank you!
The best shirt I ordered from these guys lasted for over 8 years. It was one of my favorites until I worn it out. So I reordered the same design and it came out even better. Great job guys, you are getting better with time.
Beautiful shirts delivered within 10 days of order. I couldn't be happier with the results. Overall, extremely pleased with my order and will continue to use OOshirts.
Thanks to the customer service at ooshirts, especially, Susan, David and Mike. You are doing a great job. Always a pleasure to do business with.
Very helpful and courteous customer support team provided step by step instructions to make the most out of my order. I am very happy with my experience and will use them again.
I always use OOshirts for custom tees and gifts because ordering is really easy with them and delivery is always on time. I can recommend.
Unfortunately the company went down hill from couple years ago when I ordered from them. The website order was simple and they took the money right away and then the problems started. The phone number is always on out of office. No email replies, had to track them through FB messenger and even that was hit or Miss. I had to file a claim with my credit card company because ooshirts was not responding. They finally cancelled my order but never again I will order from them.
Be aware and do not order from them
Products used:
Shirts
I had designed and ordered shirts for an upcoming river cruise. When I sent the order I immediately noticed I had made a mistake and ordered 2 size small and 5 size large. I needed 1 small and 6 large.
I called the help line within fifteen minutes and was connected with a young lady who's first language did not seem to be English. To make a long story short she indicated the order could not be changed after submitted. I questioned her, regarding adjusting sizes not design on design approval. We could not communicate.
I then sent an email explaining my dilemma to the "help" desk. I received an email indicating nothing could be changed at this time.
However when the proof was sent for approval I could maybe make a change.
I received the email for the proof ( which indicated it was auto approved) and within a half hour emailed my issue regarding adjusting sizes. In response they indicated they had my request and initiated a new email.
Today ( about a week after submitting) I received the shirts one incorrect size so our party of 11 will have 10 people in shirts of the correct size and one will look like a sausage, because they needed a large and received a small.
Disappointed… since I made the issue known immediately and followed up with emails…
Tip for consumers:
Make sure sizes are correct when entering and do not expect a proof for review
Products used:
All except one of the eleven shirts ordered
Received my shirts within ten days of ordering. Also customer support team was super nice and knowledgeable. I'd definitely recommend OOshirts.
These guys offer you the best turnaround with exceptional products and most durable printing. Highly recommended!
We received all the items on time and in immaculate condition. Very pleased.
Customer service went above and beyond to expedite my very very important time-sensitive order that led to my promotion in my company. Guys, you have won me over for life.
These guys take challenges head-on and make sure their customers always get the best solutions possible.
This Company should be shut down for cheap bad workmanship products that are over priced. Ordered a personalized throw and the lettering was wrong. They sent and charged me for two throws when I only ordered one. Sent the throws back the very next day. Got no response when calling the help line and no response when emailing. $98.98 down the drain.
Tip for consumers:
Do not order anything from this company.
Products used:
I returned the product
We buy all of our shirts for our staff and employees in bulk from these guys. Way cheaper then custom ink and the quality is still there. Have ordered hundreds to thousands of shirts and have always been satisfied.
Easy ordering and fast production. Customer service as also prompt and knowledgeable. Will be using again soon.
Had a horrible experience with this company. Stay clear.
1) It is impossible to speak with a manager or supervisor. Their response to you will always be, "they cannot transfer you to anyone at this time."
2) They do not send out shipping confirmation or tracking. I had a package stolen partly due to the fact I had no idea I needed to be home or make arrangements on that day.
3) When I tried to resolve this issue, after not being able to talk to anyone besides the first receptionist that answered, someone wrote me saying "we're not liable for anything that says it was delivered." That was that.
Stay away if you don't want issues. Pay the extra little bit for professionals to do your shirt. That way, if there is an issue, it will easily be resolved.
- Frustrated.
ooShirts is the leader in affordable custom t-shirt printing. Connect and express yourself, one design at a time.