OpenSea

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I have lost over $500 on this site. I have emailed and emailed to no avail.
I had two purchased NFT's. They just disappeared one day! I found them in someone else's collection with no history of my purchase. I have the PDF proof for my purchases. It's been over a week and they have not replied to my email for research/refund.
They have NO CUSTOMER support number. You submit an email and wait, wait, wait, wait.
Their "BOT" chat support is a joke. When you type a reason for your support request, it spits out online articles and says it can't help any further.
SCAM SCAM SCAM SCAM ALERT!

I made a GIF that I wanted to sell on their site when it first started on the market. They require that you install MetaFox in order to pay for the transaction fees. They charge more in gas fees than the actual products cost. So if you put 50 dollars on your account, go to purchase a 1 dollar NFT. The gas fees in Ethereum will be 60-80 dollars in fees. Talk about a mark up. After putting the 50 onto metamask, I tried to get my money out of the account and couldn't. Customer support was a run around and a joke. So I let it go and tried to get back onto the account about 4 months later. They had deleted everything on my Opensea account, profile picture, info, everything. Then I went to check the MetaMask account and the 50 dollars was gone. I pray these people get hit with lawsuits. It's a crooked operation and the people responsible should have to pay for what they've stolen. And I do mean stolen.