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OShopLive has a rating of 2.6 stars from 700 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OShopLive most frequently mention tracking number, poor quality, and credit card problems. OShopLive ranks 101st among Women's Clothing sites.
Thanks to sitejabber, I could order stuff from a legit supply. I am really satisfied with the shipment service as I received my order at my door in only two days. I received a high quality product. Sometimes I received low quality product but I managed to get my money back as the retailer did not bother to communicate with me. In other words, I am really satisfied with the customer service in sitejabber.
They sent me stained pants. Other items were low quality. When I reached out to customer service, they took several days to respond to me. When they finally responded, they offered me a mere 8 dollars refund and told me to take the pants to have it dry cleaned myself, so maybe the stain would come out. When I said I still wanted to return it for a full refund, they then offered me $16 refund if I would keep it - but the total purchase was for $68. No I don't want stained pants for $16 discount. So I requested their return address, which they don't list on their site, and a day later, they have yet to respond to me. They also made a rude comment telling me to take it to the post office and see how much it costs to ship back to China… basically insinuating it will be expensive and on me, despite their sending me a defective item. You take a big risk ordering because the customer service is rude and returns aren't easy. It's their mistake and yet they aren't fixing it.
They sent me stained pants. Other items were low quality. When I reached out to customer service, they took several days to respond to me. When they finally responded, they offered me a mere 8 dollars refund and told me to take the pants to have it dry cleaned myself, so maybe the stain would come out. When I said I still wanted to return it for a full refund, they then offered me $16 refund if I would keep it - but the total purchase was for $68. No I don't want stained pants for $16 discount. So I requested their return address, which they don't list on their site, and a day later, they have yet to respond to me. They also made a rude comment telling me to take it to the post office and see how much it costs to ship back to China… basically insinuating it will be expensive and on me, despite their sending me a defective item.
You take a big risk ordering because the customer service is rude and returns aren't easy. It's their mistake and yet they aren't fixing it.
Tip for consumers:
Not a trustworthy site
Products used:
Pants, blouse and buttons. All defective or poor quality
This place is a scam. I ordered 2 items. Paid for fast shipping. Got my items almost 3 weeks later and they are both wrong. Now the company won't give me a refund unless I mail back my wrong items to China on my cost. Most of my emails bounce back and there is no customer service number. Do not order from this company.
I was waiting for 30 days to receive my order and when i got it i saw it was wrong! The customer service is very bad and now i have to pay fees to send it back (which i have already pay to receive it) if i want to have a full refund or to keep the order i didn't order! Im the one that i have to pay for the mistakes of the company! Besides that the customer service as a solution is to give it to a friend of mine or sell it to someone else! Amazing?
Thanks to sitejabber, I could order stuff from a legit supply. I am really satisfied with the shipment service as I received my order at my door in only two days. I received a high quality product. Sometimes I received low quality product but I managed to get my money back as the retailer did not bother to communicate with me. In other words, I am really satisfied with the customer service in sitejabber.
I never received my order and when I emailed customer service it was returned undeliverable! DONT WASTE YOUR MONEY!
I placed an order that I never received and on Paypal they offered me a partial refund (29 dollars less than the initial paiment) without any explanation. The tracking number they gave me never worked, nor did their email address. Not once have they tried to be helpful, they never answered to any of my questions, just kept offering the partial refund. For all I know, they may never have sent the parcel and just stolen 29 dollars from me... You should avoid ordering on that website!
Do NOT shop here! Was supposed to receive 7-20 days after placed order April 12 and have yet to even receive a tracking info. Basically stole my money since I will not receive the item and all emails and contact info is fake! Says contact not found! They should be sued and taken off here! What $#*!ty people! I will tell everyone I know not to order from Oshoplive!
Best quality. Good service. Customer service. Shipment. Products. Requirement. Task. Presentation. Best service. Bill facility. Contacts.
I purchased 2 items from this business. More fool me. I have been waiting over 6 weeks for my first order and over 4 for my second. I have written several emails all which have been fobbed off with the same excuse "stuck in customs'. Seriously! I have asked each time for a refund to no avail plus I found most items on eBay for a 3rd the price.
Do yourself a favour and don't buy from this business.
DO NOT EVER BUY HERE.
I PAID FOR A WHITE DRESS BUT RECEIVED A BLACK BLOUSE INSTEAD.
AFTER THAT YOU HEAR NO RESPONSES FROM THEIR "CUSTOMER SERVICE" WHICH DOESN'T EVEN EXIST.
THE SHOULD BAN THIS HORRIBLE SITE, A BUNCH OF THIEVES.
I ordered some dresses and got totally different clothes. The material looks good for sale and they offered me a refund of $36 when my order was 125. This is just scam! 1 star is even to mach
Tip for consumers:
Do Not order here!
Products used:
Nothing
Great place to buy clothes. I needed to get clothes for my wife and I did not know where to look. I did some searching on the internet and came across this site and I could not be happier with the results. Everything came in perfect for her and she absolutely loved it. I will definitely be using this site again anytime I need to buy my wife, sister, mother, any women I know any clothing.
DO NOT ORDER from this company they are a scam. I paid $500 australian dollars for various items and got nothing. They than said my shipment was delivered when i received nothing (2 months later). They even went to the length of giving me a fake tracking number for my shipment with Aramex. Please do not order from this scamming company. Dont loose out like I did
Tip for consumers:
do not use this site save your money as they just take your money and return no items or goods
Products used:
Clothing that i didnt get they are scammers
Order 2/04/2022 for 60 $, until today (9/04) status: active. The Only contact with the store, and return message: no such email: *******@oshoplive.com, *******@modichic.com… Stay away from these scammers!
Unlike other online dress shops, these guys are great communicators, they follow your request mail by mail and are very thorough with the replies. I will definitely recommend...
Ordered three different Items: pants, dress and overalls. All three worst cut and fabric quality. Returned it fallowing their instructions( they proposed to give me a quarter of the money back without returning)and never got refunded back.
They sent me a dress that is nothing like the one that was pictured, cut was not same and didn't include the sash. I even ordered a size bigger than what their chart suggested based on measurements as I knew I could take it up if necessary. I requested they send a return receipt (as they wanted me to ship it back to some address in China with tracking confirmation rather than CA where it shows to have come from). I wanted a full refund for this hideous dress sent to me. It was made of a material much like cheap curtains and the cut was AWFUL. It would cost me more than the initial purchase price to mail it to China with tracking. No integrity at all and there is no way the product advertised is the product received. They offered $13 because they "had also spent a lot of money on it".
Ordered 3 dresses back in the April for an event in May, had to make a purchase from actual store, as Im still waiting 5 months later nothings come and emailed the oshoplive.com email heard nothing back, cute clothes but sadly the clothes don't exist and I'm out $100.00 don't get scammed
Loved this picture of this dress online, but unfortunately they sent me a dress like the one in the picture, but the lace was completely wrong. I've emailed them, but no answer. The first picture was the lace I was suppose to get, the other picture is the actual lace dress I got.
They don't really exist. There's no phone number anywhere, and the one and only email they share "*******@oshoplive.com" doesn't work. Neither does "*******@oshoplive.com" which is the address that confirms you bought something. I got a tracking number and my item was shipped to some ambiguous address in another state. They will not refund my money, reship the item I purchased, or even acknowledge I exist.
When I DM them on Instagram, they say the same thing to everyone: "Hi, Could you please offer order number so that we can check for you? Or please advise the recipient's name, invoice ID, or the email address you used when ordering will work as well."
Those are not my typos, that is their verbatim response. I give them everything they asked for and more, and they respond with, "Hi, can i help you? ;)" ... again, poor grammar and an emoji wink face that basically communicates they don't intend to correct anything.
Tip for consumers:
Just shop somewhere else or donate your money to charity instead of this place.
Products used:
It never got shipped to me.
I had made a purchase to which somehow the package on the USPS side said it was awaiting package but the site said it was delivered, only delivered to a place Ina town a few towns away not mine obviously but only provided the city of delivery. I contacted USPS to get a resolution, but they couldn't since the shipping the company opted for was the lowest teir they had no info to give me on this package. Contacted oshop, their customer service is awful. 2xs now I've been unable to respond to their one sentence emails offering no resolution. I've asked for a refund 5xs now or a replacement to which I received neither. This company does not care to resolve issues now I'm out a hundred dollars for some stranger to get the clothes I paid for and no one gives a damn. They are horrible at doing business n I wish I never did. What goes around comes around. N to whoever kept my package your a serious POS, if your name n address isn't on a package what says you should be able to open n keep the items. It's ignorant and karma is going to be giving you a 10 fold present. Always try n do the right thing to your fellow man cz when you don't, things will come to bite you in the butt. N that bite is usually venom filled. Js
Tip for consumers:
Don't do it..your package is subject to loss as it is the lowest tier of shipping available.
Products used:
Never received any of my items company is doing nothing to reimburse me or resend replacement
They deserve ZERO stars. What a horrible mistake I made ordering from them. Products are *completely* different than pictured. The quality is AWFUL and when I've sent emails requesting how to return, because they don't tell you anything on the site, they do not reply. I've made many requests to be given instructions on how to return for a refund with no reply and my 30 day return window is almost past. I am reporting them to my bank and other places. Never again!
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Shop for Women's Daily Dresses at Oshoplive and Stay Stylish. Choose From a Variety of Dress Styles Like Maxi Dresses, Sleeveless Dresses and Tops.
