• Priceline.com.au

Priceline.com.au

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2 reviews
4 helpful votes
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March 10th, 2014

THERE IS 2 CHOICES TO PICK FROM WHEN BOOKING ON PRICELINE FOR THE NUGGETT IN RENO. 1. IS 39.00 FOR THE BASIC NON UPGRADED ROOM 2. IS 52.00 FOR A 500 SQ FOOT ROOM AND MOUNTAIN VIEWS. I HAPPENED TO CALL THE NUGGETT TO ADD MARCH 7TH. WE WERE COMING A NIGHT EARLY. I WAS INFORMED ALL OF THE ROOMS ON THE WEST TOWER WERE THE SAME THERE WERE NO DIFFERENCES BETWEEN THE 2 ROOMS AND 2 DIFFERENT PRICES AT ALL! AFTER 3 PHONE CALLS AND SPEAKING WITH JASPER HE CALLED NUGGETT AND WAS TOLD I WOULD BE IN THE ROOM I PAID FOR. WELL YES THAT IS TRUE I SUPPOSE BUT THERE IS NO DIFFERENCES BETWEEN THOSE 2 PRICE POINTS NO DIFFERENCE! I THOUGHT I WAS PAYING FOR A ROOM A SLIGHT BETTER. IF I WOULD HAVE PUT MY DOT ON 39.00 I WOULD HAVE GOTTEN THE SAME ROOM. TOTAL SCAM I WILL NEVER BOOK A ROOM WITH PRICELINE AGAIN. I AM VERY LEARY OF THEIR SITE NOW. AND THERE CUSTOMER SERVICE. OVER $13.00 I HAVE A VALID POINT AND QUESTION. WHAT IS THE DIFFERENCE? NONE! MY SISTER IN LAW ALSO BOOKED THE SAME ROOM AND SAME PRICE AS ME SO WE BOTH WERE DOOPED. SHE WILL NEVER BOOK WITH YOU AGAIN EITHER. I WILL ALSO BE LEAVING A REVIEW ON LINE SO OTHER PROSPECTIVE PURCHASERS CAN BE AWARE AND MAY TAKE THE STEPS TO CALL THE HOTEL TO VERIFY THE INFORMATION ON YOUR SITE. EXTREMELY DISSATISFIED.

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