• Redpost Equestrian

Redpost Equestrian

Overview

Redpost Equestrian has a rating of 4.9 stars from 7,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Redpost Equestrian most frequently mention customer service, next day, and delivery time. Redpost Equestrian ranks 2nd among Outdoor Clothing sites.

What reviewers want you to know

Positive highlights

  • I am very impressed by your consistently excellent levels of customer service.
  • My shopping overall experience was great and the delivery time was unbelievable!

Critical highlights

No critical highlights yet

How would you rate Redpost Equestrian?
Top Positive Review

“Just as described”

Jan H.
6/29/22

Just as described and does its job brilliantly. Strong and robust. - everything you would expect from the brand

Top Critical Review

“My 1st time shopping here but won't be the last Extremely...”

Estelle R.
8/19/20

My 1st time shopping here but won't be the last Extremely happy with the product I bought. I messed my order up and Redpost Equestrian sorted it out immediately. Excellent customer service. Great range of products at very good prices and of the best quality! Cannot fault Redpost Equestrian highly reccomended!

Reviews (7,183)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (95) delivery time (41) day delivery (15) shopping experience (14)
Thumbnail of user janh539
1 review
0 helpful votes
June 29th, 2022

Just as described and does its job brilliantly. Strong and robust. - everything you would expect from the brand

Service
Value
Shipping
Quality
Thumbnail of user amandax1
Amanda X.
5 reviews
0 helpful votes
May 13th, 2020
Verified purchase

I had a special request which I emailed Redpost Equestrian as it was coming up to my ponies birthday and I had ordered his gift with lots of other bits and bobs and Eve made sure that I received my order on the day of my boys birthday so he could enjoy his treat! I appreciated it so much and have already placed a second order which arrived very prompt! I would highly recommend Redpost Equestrian as they have the best customer service, great products at competitive prices!

Thumbnail of user gr183
1 review
0 helpful votes
June 19th, 2022
Verified purchase

A fab coat and great service as wrong label on 1st coat, so it was wrong size. But return was easy and correct size sent quickly back.

Thumbnail of user amandad445
Amanda D.
1 review
1 helpful vote
May 27th, 2020
Verified purchase

Even though the item was displayed as available on your website, it was indeed out of stock- bit I was contacted immediately to advise and offer an alternative at a discount. I had wanted the original item, and added all the other items to make up to free delivery level. But I'm more than happy with the customer service and prices!! And swift delivery, not hampered by original item being out of stick. Thank you. I will use you again and recommend!! My sister recommended you, after buying birthdays gifts for me from you !!

Thumbnail of user trinettec1
trinette C.
1 review
0 helpful votes
February 7th, 2019
Verified purchase

this is my first time shopping with Redpost Equestrian. I am from Australia, I would definitely purchase more breeches if I was to know the rise of the breeches as it is not mentioned against each product. other than that. very good website easy to navigate around. congratulations to the owners
have a good day
regards
Trinette Crawford

Thumbnail of user melissad133
Melissa D.
6 reviews
1 helpful vote
May 11th, 2020
Verified purchase

Fast and speedy delivery, products were fairly priced if not cheaper! I bought a girth that turned out to be slightly too small and needed to return it, their offer for a free item exchange was perfect and their returns/exchange form was so simple to fill out. An Email came through with in a couple of days from posting my parcel that my new item is ready to be sent out! Really good company!!

Thumbnail of user gailm698
0 reviews
0 helpful votes
June 27th, 2022

Product easily found, at competitive price and was despatched promptly, Have used Redpost previously and will continue to use for my equestrian purchases

Products used:
Arc Equine

Service
Value
Shipping
Quality
Thumbnail of user charlottep309
1 review
0 helpful votes
May 28th, 2022

I love ordering from Redpost, their range of products is amazing, their customer service is second to none and, and their delivery time is incredible! Would definitely recommend :)

Thumbnail of user cww5
CW W.
2 reviews
0 helpful votes
June 8th, 2020
Verified purchase

Very easy website and ordering was straight forward. Delivery very quick. I rang customer services as needed to exchange rug for the next size.Very helpful and explained exchange process, which turned out to be very easy and free (1 per order). Lady also put next size aside for me to send out once smaller rug received back. Haven't received new size yet but so far very happy with the service.

Thumbnail of user claireg217
1 review
0 helpful votes
June 2nd, 2022

I usually buy this item from Amazon then found it was cheaper here even with the postage added on. Very good service

Thumbnail of user ajs38
AJ S.
1 review
0 helpful votes
October 23rd, 2019
Verified purchase

Your in house service staff were very helpful and your online store was easy to navigate. Dispatched and received much faster than originally expected. You are my first port of call for good quality and value for money equestrian products. I like the fact that I can use my points balance (no matter how small) to discount any product in my shopping basket. Other stores should follow your reward scheme and ability to redeem without a preset quota. Thanks!

Thumbnail of user anonymousx879
anonymous X.
3 reviews
0 helpful votes
May 19th, 2020
Verified purchase

Bought my daughter her first riding jacket to find on arrival the bottom of the coat wasn't attached to the seam in 3 places! Very unhappy with product

Thumbnail of user christinao22
Christina O.
1 review
0 helpful votes
May 28th, 2020
Verified purchase

I had a fantastic shopping experience with Redpost Equestrian. The items I ordered were in excellent condition and well packaged. Delivery was very quick. My order qualified for free delivery but I chose to pay £1 to upgrade to faster delivery- my order arrived two days later. I needed to return one of the items so I contacted Redpost and received a friendly and helpful reply. They processed my refund the day after receiving my return- much faster than any other online retailer. I will definitely be ordering with Redpost again.

Thumbnail of user christinen193
Christine N.
1 review
0 helpful votes
May 7th, 2020
Verified purchase

Wanted 2 bits and would not then have had to pay postage but website would not let me change it if you can

Thumbnail of user ayakokg
AyakoK G.
1 review
0 helpful votes
June 10th, 2020
Verified purchase

It took over two weeks till I recieved the package to Japan.(Maybe because of Covid-19?)
I am very happy with the price and service,so I will use this store and recommend to friends unless we're not in hurry.

Thumbnail of user mstobarto
MStobart O.
1 review
0 helpful votes
December 31st, 2019
Verified purchase

After being let down with delivery for the 2nd Christmas running by another online equestrian supply outlet, I was most pleasantly surprised to not only find the same goods at a cheaper price on your site, but to have them delivered promptly too. Excellent service all round. Couldn't be happier and will definitely shop with you again.

Thumbnail of user annem634
Anne m.
1 review
0 helpful votes
February 25th, 2020
Verified purchase

Quick easy ordering , hopefully products will arrive on time and are as described. Will definitely use again if items as they should be

Thumbnail of user clarea34
Clare a.
1 review
0 helpful votes
April 14th, 2020
Verified purchase

I hired the massage pad and magnetic rug for 10 days. Great service arranging the hire, items all ready for me when I arrived to collect, both in immaculate condition. A pleasure to deal with the staff at Redpost, nothing is ever too much trouble. Thanks so much and we love your shop!

Thumbnail of user saraa137
sara A.
1 review
0 helpful votes
April 28th, 2020
Verified purchase

super easy to order pay and have delivered and kept informed of when to expect rough delivery will definitely use again and recommend.

Thumbnail of user anonymousb1064
anonymous B.
3 reviews
0 helpful votes
June 19th, 2020
Verified purchase

Love the function to see what's currently in stock so I know I don't need to wait for something to be back ordered!

Thumbnail of user ct424
1 review
0 helpful votes
May 30th, 2022

10 out of 10, could not fault the service and delivery of our purchases. Outstanding in todays pretty dismal on line shopping services.

Thumbnail of user fhx
FH X.
1 review
0 helpful votes
September 19th, 2019
Verified purchase

I was slightly disconcerted to be asked for feedback before the product (a rug) arrived! However, the website had indicated that a delivery from the warehouse would take longer to arrive than from the shop and it was worth the wait to get exactly the right product. The rug itself is now on the pony, is exactly as described, fits perfectly and was competitively priced.

Thumbnail of user christineb282
Christine B.
1 review
0 helpful votes
January 28th, 2017
Verified purchase

Your delivery was quick. The product (a 14" Bucas Recuptex dog rug) was lighter in weight than the previous Bucas Freedom dog rugs. But my friend tells me her old Jack Russell is as warm as toast in it. She is in Alberta, Canada (postage there was very slow!)

Thumbnail of user pamw110
Pam W.
3 reviews
0 helpful votes
June 29th, 2020
Verified purchase

The actual service and delivery from redpostequestrian was excellent. The product, a spray to clear a wasps nest, which is no reflection on redpostequestrian as it is a proprietary product, does not seem to work. Two sprays and the wasps still seem to be returning undeterred.

Thumbnail of user marcellew5
Marcelle W.
1 review
0 helpful votes
January 12th, 2020
Verified purchase

Nice to get what I need fro. One place and postage good as don't have to spend over 100 to get it free

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