Reverse Health

Bought app as couldn't see what it was without doing so and after downloading and viewing for a minute I realised it wasn't something I'd manage. Company offered 50% refund then refused to refund anything. I'm taking this to all the U.K. Tv programmes and magazines that deal in unethical selling techniques. Too much money to just lose.

After paying for 6 months and not using the App beyond first few weeks, as it was glitchy and amateurish, didnt motivate me at all, they took further €99 without any notification or reminder (wasn't aware I had signed up for automatic renewal). Emailed them immediately and before payment had full cleared my account, stating didn't want to renew. Several emails later with disingenuous responses they just refused point blank to refund me.
Hoping my reviews will help others avoid this costly mistake. Cancel your subscriptions as soon as you purchase.

This company is a shell of an plan aimed at collecting auto-renewal fees they fight tooth and nail not to refund. "Recipes" are simple (eat toast with avacado or berries with yogurt) to unappetizing (salmon on scrambled eggs) but definitely NOT low carb as promised (toast, pasta or potatoes with most). Not worth the money you'll never get back.

This company is unethical and unreasonable. Soon after subscribing I realized this program was not evidence based and not right for me. I thought I had cancelled and seems I had not. I was charged 6 months later and PayPal helped me cancel. I reached out to Reverse health for a refund. I was outright refused even though it was a few hours from being charged. I was told I didn't cancel in time. No other company has ever been this unreasonable with offering a client a refund. I do not recommend anyone using this service,

After paying for more than 6 months. As it wasn't working for me I only lost 6 lbs total. The recipes are very good. I asked the administration if I would still have access to the Facebook group / app after canceling. I was told yes! Guess what 2 days after canceling I've been deleted from the app and Facebook group. Pretty petty if you ask me. After paying 6 months at FULL price. I should be able to still see recipes and have conversations with the fb group. Definitely won't be telling g my friends and family to join!

Don't even open this app. I looked at this app last Sept, filled out questionnaires and got charged. Could not open app. Tried to remove my self and delete and get refund. They refused. Today I got another charge of $150. I checked my phone for reoccurring subscriptions and it was not there. Again no notice renewal of charges. I had to spend 2 hours fighting for it back. Screen shot all your messages! They honestly wanted me to prove I sent a cancelation notice. I told them to show me I didn't.

I purchased this app thinking it would help with Menopause weight gain...absolutely useless and a gimmick to get you to sign up.
Read the fine print as they charge you another 180.00 Canadian in the subscription!
Worst app out of all the health and exercise apps and a total waste of money!
Why didn't I read these reviews first!

They have well written responses to my refund questions so I know this happens often!

A month's subscription does not mean a month. It means they'll take your money for subsequent months without notice. And they won't refund. They are unscrupulous in their practices, collecting money for a service you have not agreed to extend.

The programme itself is simply healthy eating but doesn't promote weightloss, and the app is so flawed it's laughable.

You won't find any negatives of note on their Facebook community as all posts have to be admin approved and they'd rather email answers than post things they don't like.

****AVOID****AVOID****AVOID****

Their Auto Renew policy is an unfair contract term, and if they were at all concerned about their customers they would remind them prior to renewal to enable them to cancel. By taking the money out of my account with no warning they have left me in serious financial difficulty, struggling to afford food for a plan that is basically not worth it. When I raised this with them, they make pathetic offers of lifetime membership for free (worth £399, apparently), but cannot refund me the initial sum. I already have a life threatening illness and this companies uncaring attitude has made it much worse.

If you decide to up an initial exploration of this app screenshot everything. Do not use PayPal to pay. Reverse Health do NOT send you further information or any notification that they'll auto renew. Customer service messages are pro forma & no help. They auto renewed €139 and did not reply to my complaint. I contacted PayPal but because I did Reverse Health REFUSED to refund. PayPal found in their favour. They send NO NOTIFICATION of renewal (like every other business) and you are supposed to recall what you read over a year previously. They maintained they were right & did not take any criticism on board. If this review stops someone else being defrauded then I'll be happy. Reverse Health are clearly only interested in getting your money!

The app has no true settings so trying to cancel is was a whole process, which I thought I had completed then deleted the app. No other thoughts to it until $84 came out of my account automatically. Which they gladly canceled with no refund because they have a million stipulations for a refund even though I had no used it for 2.5 months. I was unimpressed from the get go because 90% of the things in the meals I could not find or afford.

I downloaded this app and decided very quickly it isn't for me. My first red flag was when I bought one of the e-books at half price and was charged the full amount. When I canceled my subscription after 3 days because the program isn't for me, I was told I wouldn't even receive a partial refund. This program is a complete scam.

Absolutely love this program! I've tried so many programs, but I love this one. I like the structure of having meals spelled out for me everyday. Besides losing weight, I have much more energy and don't crave sugar like I used to in the past. I also like the focus on tracking steps every day. I've become too sedentary since I retired and this tracking keeps me motivated. So positive in so many ways.

No transparency. Downloaded this terrible app, realized it wasn't what I was looking for, requested refund same day, got the run around. Submitted a claim with PayPal, still no refund and they use the excuse that if you go to pay pal and are not granted a refund that they STILL will not refund me. Holding my money. They are a scam and not even experts in this field!

They deliver a health plan once and you'll never hear from them again. But they will bill you 4 times. Billed 10/13/22,1/13/23,4/13/23,7/13/23. No one time tip sheet is worth four $60.00 charge. Of course you forget about their automatic scamming charges. Do not, I repeat,, do not sign up for Reverse health!

Very difficult to use. When I tried to get my money back after only seeing a film on menopause, they refused.

Like someone else said, you can't learn anything about the program until you download it. Once I did, I immediately realized it wasn't for me and canceled. They refused to refund my money. Offered me a lifetime membership to Something I can't use. Then offered me a partial refund. Then pulled both of those since I had already filed a claim with PayPal to get my money back.

This company charged me twice, and over charged me in total without ever giving me a chance to confirm what i was purchasing. Now they won't refund anything. A complete and utter scam, they should be shut down.

Not what I thought it was. Requested an immediate refund. Was denied. Bad business practices, super bad content, this app is for amateurs. My health tracker on my ohone is way better. 72.00 is ridiculous when the "coaches" themselves do no exemplify what a trainer or coach should look like (totally not in shape) or have the knowledge needed charge 72.00! They will.keep your money. Also I've come to find out their refund policy is illegal. 72.00 spent for nothing.ni was never going to be a customer. I thought this was another app with videos for rebounding. I purchased this hy mistake and they still kept my money. DO NOT FALL FOR THIS. You will get much more out of a spiral notebook and a pen!

Awful service. Theu just want your money. They don't care about their customers. It's not worth it they charge too much after the first offer.

I am a very versitile cook and have many ingredients and seasonings in my pantry. However, the recipes on this app were so cumbersome and would require so many special ingredients, I did not wish to go forward. However, be advised WARNING - if you download the app simply to see if it works for you - even if you NEVER once USE IT, Reverse Health will not fund one penny back to you. This was a complete WASTE of MONEY.

Avoid this app like the plague. There is much better information on other sites. I have come to the conclusion that the app is set up simply to net cash from people who are desperately trying to help themselves. It's a cynical and prize.

I would like a refund.
I have not used the app. After an initial expiration which I found difficult to negotiate
I cancelled but due to the opacity of reverse Health, site (or some deliberate action to make cancellation impossible) a payment was taken from my PayPal account.
I was incredibly upset that €139 left my bank as Reverse Health, had not sent me any notification of renewal as other apps do.
Instead of responding to my shocked request to provide information about why I was billed Reverse Health did not respond. I asked PayPal but they relied on info sent by Reverse Health (which I did not possess) and said I had to pay.
I am still upset and furious with Reverse Health and I have asked again for a refund.
I suspect that Reverse Health will hide behind the obscure small print that they included in pre purchase info and never sent me again. It is totally unacceptable for a company to be so unaccountable and unresponsive, I feel violated & scammed.
If you read through Reverse Health reviews, you will realise that many women feel the same way about the way that this company have treated them. I will happily change my review. If Reverse Health decide to revisit this request and refund me. It is really wrong unethical and immoral for Reverse Health to continue as if I have somehow offended them when there app, which is absolutely terrible by the way, is designed to take money and not really hand out much in exchange.
I would like Reverse Health to act with some decency and refund the money to my account.

Unethical company. Cancelled subscription on same day ordered. Was not informed of no refund policy until after signing up. SHAMEFUL!