• Rosewe

Rosewe

Ratings On Other Platforms

Trustpilot
4.3 / 5
Better Business Bureau
4.5 / 5
Reviews.io
4.2 / 5
Corporate Values

Overview

Rosewe has a rating of 4.2 stars from 5,634 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rosewe most frequently mention customer service, good quality, and many compliments. Rosewe ranks 1st among Discount Clothing sites.

  • Service
    771
  • Value
    736
  • Shipping
    749
  • Returns
    686
  • Quality
    728

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.4%
Positive
586
Neutral
29
Negative
63
262
See all photos

What reviewers want you to know

Positive highlights

  • Staff and customer service available and ready to answer your questions.
  • So I am here for my shopping experience with rosewe which is just super amazing all the time!

Critical highlights

  • I asked for them to send me their return address and I get: "Sorry for what happened.
  • Received all wrong sizes, even after going precisely according to their size chart!
How would you rate Rosewe?
Top Positive Review

“Best Dress Ever”

Monica B.
1/18/24

I gave A New Years Eve party with my partner. Had to be bell of the ball. Found this item on your website. My husband purchased a black velvet & gold suit. I felt like the first lady in my dress. I received so many compliments from men & woman on how beautiful my dress was. Also how husband & I looked great dressed in our coordination. Best dress ever. Getting ready to order for another event in Feb

Top Critical Review

“Very bad company”

Peter B.
4/26/24

The worst, cheapest quality clothes out there. Clothes are badly made, the material is so flimsy they are all see through. I ordered a few times but had to return most of them because of low quality. Won't order again. The last time they didn't refund me as the post lost my package and the customer bears the cost of that. Really really bad company

Reviews (5,634)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (720) return address (36) size chart (93) return policy (53) bathing suit (84) order number (36) shopping experience (54) delivery time (38) quality products (36) right places (18)
Thumbnail of user monicab569
2 reviews
0 helpful votes
January 18th, 2024
Verified purchase

I gave
A New Years Eve party with my partner. Had to be bell of the ball. Found this item on your website. My husband purchased a black velvet & gold suit. I felt like the first lady in my dress. I received so many compliments from men & woman on how beautiful my dress was. Also how husband & I looked great dressed in our coordination. Best dress ever. Getting ready to order for another event in Feb

Reason I chose this business:

Searched various websites. Returned to dresses because I didn't like material

Thumbnail of user clarkv23
1 review
1 helpful vote
January 20th, 2024
Verified purchase

I bought a purple jump suit. I've never bought from Rosewe before and was a little worried what the quality/service would be like.

Well, I got frequent updates regarding my delivery, and I was very pleased with the jumpsuit when it arrived. (I'm short and overweight, so lots of items can be cut way too long for me). But this fitted perfectly, and is good quality. Would definitely recommend. Delivery was quick too, only a few days!

Reason I chose this business:

I chose Rosewe only because they had exactly the type of jumpsuit I wanted. I wanted one with wide, wrap pallazo trouser legs, that hang like a skirt, and nowhere else had anything like I had in mind, but Rosewe did, and for only £33 too, I thought it was worth trying. And definitely was not disappointed. Thank you Rosewe, I now have a lovely unique item to wear to my friend's wedding.

Thumbnail of user evanss38
1 review
0 helpful votes
September 21st, 2023
Verified purchase

I have been buying from ROSEWE for months and was always satisfied so when I needed a dress for a wedding I came here. I found a beautiful dress and I received it quickly however they sent the wrong dress. When I reached out to them no one responded this continued for several days. And they had erased all of my purchases history in the app. It was very frustrating. Two weeks before the wedding someone contacted me and apologized they fast shipped the right dress and told me to keep the old dress. I was so relieved. I got my dress in four days and wore it the wedding.

Thumbnail of user polilloc
1 review
0 helpful votes
April 12th, 2024
Verified purchase

I ordered 2 dresses for a wedding. I liked the fact that the website displayed women with curves in evening dresses. It allowed me to project myself and to make a good choice on the type of dresses that best fits me. I have sent one back because it was not my style after all, but no fault to the company. They seem in touch with their customers and make the return of items easy and simple.

Reason I chose this business:

The price was reasonable and the choice and style were large.

Thumbnail of user vanheerdenm
1 review
0 helpful votes
March 21st, 2024
Verified purchase

When I first ordered the dresses, the size ordered was wrong. As well the post office had reported the shipment lost. But Rosewe came through by replacing the order and shipping the correct size. Their customer service is excellent as we were in contact with each other through the whole process and they went the extra mile to provide satisfaction. I would shop with them again and recommend them highly.

See the above comments.

Reason I chose this business:

My wife chose Rosewe because of classy, modern styles, and excellent prices.

Service
Thumbnail of user paulinae15
1 review
0 helpful votes
November 6th, 2023
Verified purchase

The delivery was quite long but all the same it arrived safely and in good order.

The customer service was polite.

Reason I chose this business:

Have nice stuff online.

Service
Thumbnail of user ikeorjic
1 review
1 helpful vote
June 27th, 2023
Verified purchase

I am happy I bought from your company though the price was a bit high for me as a student but I loved the dresses. They fit well and the quality is worth it.i have recommended some of my mates who saw it and liked it. I would buy again from you because of your honesty and commitment to customer satisfaction. There are a lot of clothing line out there duping people of their money but your company is an exception. I thank you all for being there for people like us. Keep up the good work.

Thumbnail of user catheyp6
1 review
0 helpful votes
September 13th, 2023
Verified purchase

Both of the dresses are beautiful, and they fit well, which is a big plus! Thank you! I already have a couple dresses that I'm looking to order very soon!

Thumbnail of user silviag130
1 review
1 helpful vote
November 9th, 2023
Verified purchase

I really love the dresses that I bought at Rosewe their are perfect they make me look so elegant and pretty.

Reason I chose this business:

It was a great online shopping experience.

Thumbnail of user birthenias
1 review
0 helpful votes
April 9th, 2024
Verified purchase

I was nervous about ordering this outfit, thinking it would not fit, considering that I wear size 4. Most outfits of this style are large. But I'm very pleased with the finished product. Thank you Rosewe.

Reason I chose this business:

I liked the styles of some of its pantsuits

Thumbnail of user bernadettew73
3 reviews
0 helpful votes
April 9th, 2024
Verified purchase

I ordered this jump suit for a Retirement Party and it was very comfortable. I love the fit.

Thumbnail of user pinkym13
1 review
0 helpful votes
November 6th, 2023
Verified purchase

98% of three dresses I have bought fit prefectly. The delivery time sometimes not as I expect but I know they are doing their best.

I had ordered a particular outfit for a wedding. I ordered with sufficient time for delivery and I did not receive it in time however, i complained and it was sent later on.

Reason I chose this business:

I trust the quality of the materials

Service
Thumbnail of user tanyaf189
1 review
1 helpful vote
November 1st, 2023
Verified purchase

First purchases from Rosewe. Items were satisfactory. Not expensive, not the best quality, but I got what I paid for. I plan to use the two dress maybe twice each. They were hassle free, shipping was timely. No complaints, no issues. I would recommend them, if you don't mind cheaper clothing, definitely not designer quality, but fairly priced. I would purchase from this site again.

Reason I chose this business:

I needed a white dress. It appeared to be satisfactory for the price, comfortable to wear, not binding, yet cute. I ordered white and purple.

Thumbnail of user terrim802
1 review
0 helpful votes
September 13th, 2023
Verified purchase

I was leary about ordering from this company. I read a few reviews but, I was still leary. I ordered anyway after carefully researching this company. My merchandise was beautiful and fitted me perfectly. I will order again soon. The dresses are beautiful and the delivery time was a great experience. It gave me a delivery date but, it arrived early. I love it!

Thumbnail of user td487
1 review
0 helpful votes
April 12th, 2024
Verified purchase

Good for first time
Came in a timely manner and clothes worked out well considering they were bathing suits which I have never ordered online or purchased prior to trying on first

Reason I chose this business:

Liked what I saw

Thumbnail of user kwbastiani
1 review
0 helpful votes
October 7th, 2023
Verified purchase

I bought green and yellow dress it arrived earlier that I expected also the dress fitted me well all pluses but there was one discouragement there was no hem on the dress it was just left at the bottom like that it was cut neat but it should have had some kind of hemming that's my only problem so for that I give four stars otherwise I would have given five

Thumbnail of user ebonyr24
1 review
0 helpful votes
November 8th, 2023
Verified purchase
• Updated review

Refreshing and exciting every time I get ready to order I wanna see what new styles your company has

Reason I chose this business:

Because the orders or stand out in an orderly manner, and I have a hot styles that no one else has so when they asked me where people asked me where I ordered my clothes from. It gives me the opportunity to promote your company.

Simply beautiful
September 21st, 2020
• Previous review

Low prices, Fast delivery In the size feels like if it was tailor made for me I can't wait to see what the Winter inventory is going to look like they say tell a friend I say tell your whole squad

Thumbnail of user taylora272
1 review
0 helpful votes
June 22nd, 2023
Verified purchase

I was very unsure about ordering because I was skeptical about the sizes and quality of the clothes. I was PLEASANTLY surprised when my purchased items arrived. The items where made well with quality materials and looked exactly like the pictures I ordered using.

Thumbnail of user jonessimmonsr
4 reviews
0 helpful votes
February 29th, 2024
Verified purchase

I thought Rosewe delivered on time. There were no shipping mishaps or mistakes in my order.My order arrived in a sealed plastic bag with no smell to the garment. Thank you again Rosewe 😊👍

Reason I chose this business:

Just surfing the website and I put in dresses for outings / weddings, when this site was one off them that showed in the browser.

Thumbnail of user olajumokeo6
1 review
0 helpful votes
April 3rd, 2024
Verified purchase

The dress fitted perfectly 🥰. It was true to size. I bought it for my 50th birthday 🎂

Reason I chose this business:

Because of the quality of their dresses

Thumbnail of user ljackied
1 review
0 helpful votes
April 21st, 2023
Verified purchase

Great outfit. I can either dress it up or down. I ordered a size Med. I am 5'1", 140 and it fits perfectly.

Thumbnail of user gayled288
1 review
0 helpful votes
November 10th, 2023
Verified purchase

Bought quite a few dresses from rosewe and the fit just right and they are beautiful to wear ive had lots of comments about them how gorgeous they are, want to look good, order from this company there quick on delivery and we'll organise,

Reason I chose this business:

Because the company makes fantastic effort and beautiful clothing,

Thumbnail of user pamelaw1932
1 review
0 helpful votes
August 30th, 2023
Verified purchase

It's always a pleasure buying from Rosewe! It's very good quality along with style. I always receive my items in a timely manner.

Thumbnail of user maureenh538
1 review
0 helpful votes
September 11th, 2023
Verified purchase

I would recommend this company. When you order and it doesn't fit it's so easy to return not like some companies.

Thumbnail of user dearyu
1 review
0 helpful votes
February 24th, 2024
Verified purchase

Wore as my wedding dress. In short and it was perfect with some heels. The fit was just right and it looked very elegant and classy. Will continue to order items

Reason I chose this business:

Price and quality

Sitejabber for Business

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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.

Company Representative

Thumbnail of user charlesc63
Rosewe R.
Typically responds within 3 days

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